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Submission: On September 13 via api from US — Scanned from DE
Effective URL: https://www.3m.com/3M/en_US/company-us/privacy-policy/
Submission: On September 13 via api from US — Scanned from DE
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<p> The information you provide on this Contact Us form will be used to respond to your request and as further described in our <a title="" target="_self" href="/3M/en_US/company-us/privacy-policy/"> Internet Privacy Policy</a>. <br><br>
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1. 3M United States
2. Privacy Policy
3M United States
3M GLOBAL PRIVACY POLICY
3M respects your right to privacy. This policy summarizes what personal
information we may collect, how we may use this information, and other important
topics relating to your privacy and data protection.
It is 3M policy to comply with all applicable privacy and data protection laws.
This commitment reflects the value we place on earning and keeping the trust of
our customers, business partners and others who share their personal information
with us.
This Policy applies to all Internet sites and mobile applications operated by or
on behalf of 3M and includes 3M entities worldwide (each a “3M Internet Site or
App”). It also applies to personal information 3M may otherwise collect: (i)
through our products and services; (ii) when you interact with us by means other
than a 3M Internet Site or App, for example, in person, by telephone, or at a
trade show or training; and (iii) from our customers, distributors, suppliers,
vendors, and other business partners (collectively “Business Partners”).
However, different 3M Internet Sites, Apps, products, and services have
different purposes and features. If additional or different disclosures are
required for a specific 3M Internet Site, App, product, or service, then we
provide those disclosures separately on, or with, the relevant Internet Site,
App, product, or service. Each such specific privacy disclosure, policy, or
statement (“Specific Privacy Statement”) supplements and amends this Policy.
--------------------------------------------------------------------------------
Jump to
* General Principles of 3M’s Collection, Use and Disclosure of Personal
Information
* Personal Information 3M Collects
* How 3M Uses Your Personal Information
* When 3M May Share Your Personal Information
* Security of Your Personal Information
* Links to Third Party Internet Sites and Plugins
* Access to Your Personal Information
* Retention of Your Personal Information
* Children
* 3M B2B Services
* Additional Information for EU Residents
* Additional Information for California Residents
* Questions about this Policy or our Privacy Statements
* Changes to this Policy and our Privacy Statements
* GENERAL PRINCIPLES OF 3M’S COLLECTION, USE AND DISCLOSURE OF PERSONAL
INFORMATION
To the extent required by applicable law, whenever 3M collects personal
information, 3M will:
* provide timely and appropriate notice to you about our data practices;
* collect your personal information only for specified and legitimate
purposes. The information we collect will be relevant, adequate and not
excessive for the purposes for which it is collected;
* process your personal information in a manner consistent with the purposes
for which it was originally collected or to which you have subsequently
consented;
* take commercially reasonable steps to ensure that your personal
information is reliable for its intended use, accurate, complete, and,
where necessary, kept up-to-date;
* not use your personal information for direct marketing purposes without
giving you an opportunity to “opt-out”; and
* take appropriate measures, by contract or otherwise, to provide adequate
protection for personal information that is disclosed to a third party or
transferred to another country, including transfers within 3M.
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* PERSONAL INFORMATION 3M COLLECTS
3M collects the following types of personal information:
* Information You Provide
3M collects personal information you provide us, which may include: (i)
contact information, such as your name, company name, job title, address,
e-mail address, and phone number; (ii) additional information about you to
help us get to know you better, such as your gender, age, date of birth,
nationality, professional associations and registration numbers, information
about how you use our products, and demographic information; (iii) comments,
questions, requests and orders you may make; (iv) financial information
needed to process payments if you make purchases, such as credit card or
account information or tax identification number; (v) log-in information,
including, if applicable, social media account information for login
purposes; and (vi) information about your preferences, such as your preferred
methods of communication and product types in which you are interested.
* Information Automatically Gathered from Your Device
Device and browser information. 3M may collect technical information about
your device, such as device type, browser type, IP address, operating system,
and device identifier. 3M collects this information automatically from your
device and web browser through cookies and similar technologies.
Information about how you interact with us. 3M may collect technical data
about your usage of 3M Internet Sites and Apps and how you interact with our
digital advertisements and promotions, such as content viewed or downloaded,
features used, links clicked, 3M promotional emails opened, and dates and
times of interactions. 3M collects this information using cookies and similar
technologies.
Location information. 3M may collect location information, including precise
real-time location information from your device and imprecise location
information derived from, for example, your IP address or postal code. 3M
Apps will NOT access precise-real time location information from your device
unless you grant permission to do so.
* Cookies and Similar Technologies:
A "cookie" is a file of information placed on your device when you visit a
website. Cookies and similar technologies can enhance your user experience by
saving your preferences, personalizing your online experience, holding items
in your shopping cart, and sometimes providing you with advertising which is
tailored to your interests.
3M Internet Sites use "session cookies." A session cookie does not identify
you personally and expires after you close your browser. For example, when
you use the 3M Product Catalog, we place a session cookie to note what pages
you have viewed. We can use this information to provide you recommendations
of other products that may be of interest.
3M Internet Sites also use "persistent cookies." These cookies do not expire
when you close your browser. Persistent cookies stay on your computer until
you delete them or they expire. By assigning your computer a unique
identifier, we are able to create a database of your previous choices and
preferences which can be provided by us automatically, saving you time and
effort on future visits. For example, after you make a purchase, if you
decide to make another purchase, your shipping address may have been retained
and will only need to be confirmed.
Certain countries require your consent to the use of cookies when you visit
3M Internet Sites. If you access a 3M Internet Site for one of these
countries, you will be presented with information regarding your options,
including the option to accept or reject certain categories of cookies. You
will be able to change these settings on subsequent visits. Please note that
you will not be able to opt out of receiving certain cookies that are
strictly necessary for the delivery of a service requested by you.
At any time when visiting a 3M Internet Site for one of these countries,
clicking on the "Cookie Preferences" link at the bottom of each page allows
you to access information on cookies and change your settings.
Although you are not required to accept cookies when you visit a 3M Internet
Site, you may be unable to use all of the functionality of the site if you
reject certain cookies.
In addition, your browser may allow you to adjust settings to accept or
reject cookies, or to alert you when a cookie is placed on your computer.
Analytics and Advertising. 3M uses third-party analytics services to better
understand how users engage with 3M Internet Sites and Apps, including
services provided by Google and Adobe. Please use the following links for
more information about how Google and Adobe collect and use data when you
visit their partners' websites or apps:
www.google.com/policies/privacy/partners/
http://www.adobe.com/privacy/marketing-cloud.html
3M also uses third-party advertising services to provide advertisements for
3M products or services that may be of interest to you when you visit
websites or other online services.
3M allows selected third parties, including these analytics and advertising
services, to place cookies on our Internet Sites. These third parties may
collect information about your online activities over time and across
third-party websites.
These third parties may be members of industry self-regulatory groups such as
the Network Advertising Initiative (NAI) and Digital Advertising Alliance
(DAA). The websites for these groups provide more information on
interest-based online advertising and how to opt out of receiving
interest-based online ads from participating companies.
Do Not Track Browser Settings. Some browsers may transmit "Do Not Track"
("DNT") signals to the websites you visit. Because there is not common
agreement about how to interpret DNT signals, 3M currently does not take
action in response to them.
* Information from Business Partners and other Third Parties
3M collects personal information through our Business Partners. This
information may include contact information, such as name, company name, job
title, address, e-mail address, and phone number.
3M may also obtain personal information from other third-party sources,
including publicly and commercially available sources. We may combine the
information we receive from our Business Partners and other third-party
sources with information that we collect from you or your device, as
described above.
You have choices about the personal information you provide 3M. You may
choose not to provide information that we request, but if you do so, we may
not be able to provide you a relevant service or a particular feature for a
3M Internet Site, App, or product.
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* HOW 3M USES YOUR PERSONAL INFORMATION
3M may use your personal information to:
Develop and manage our relationships with you and our Business Partners. This
may include: (i) delivering services or carrying out transactions that you or
our Business Partners have requested; (ii) providing information about 3M
products, services, and transactions, and advertisements, that may be of
interest to you; (iii) providing you and our Business Partners a more
consistent experience in interacting with 3M, including by learning more
about you and how you use and interact with 3M Internet Sites, Apps,
products, and services; and (iv) planning, managing, and performing under our
contractual relationships with our Business Partners.
Communicate with you or your company. This may include: (i) informing you of
3M products, services, and promotional activities that may be of interest to
you or your company; (ii) providing information about relevant 3M products,
services, and transactions, including, for example, pricing information,
technical data, invoice, shipping, or production information, warranty or
recall information, or information about product or service improvements;
(iii) responding to questions or inquiries that you make, including customer
service requests; and (iv) inviting you to participate in, or informing you
of the results of, customer satisfaction or market research surveys.
Provide and improve our Internet Sites, Apps, products, and services. This
may include: (i) customizing them to your preferences or interests, making
them more compatible with your technology, or otherwise making them easier to
use; (ii) maintaining the security of and otherwise protecting them; and
(iii) and developing new 3M Internet Sites, Apps, products and services.
Address legal issues. This may include: (i) complying with our obligations to
retain certain business records for minimum retention periods; (ii)
establishing, exercising, or defending legal claims; (iii) complying with
laws, regulations, court orders, or other legal process; (iv) detecting,
preventing, and responding to fraud, intellectual property infringement,
violation of our contracts or agreements, violations of law, or other misuse
of 3M Internet Sites, Apps, products or services; and (v) protecting 3M’s
rights or property, or yours or others’ health, safety, welfare, rights, or
property.
3M may also use your personal information for other uses consistent with the
context in which the information was collected or with your consent.
3M may anonymize or aggregate any of the information we collect and use it
for any purpose, including for research and product-development purposes.
Such information will not identify you individually.
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* WHEN 3M MAY SHARE YOUR PERSONAL INFORMATION
3M will not disclose your personal information except as described here:
* 3M may share your personal information with other 3M entities, including
those in different countries. When we do so, these other 3M entities will
use your information in a manner consistent with this Policy, any
applicable Specific Privacy Statements, and all applicable privacy and
data protection laws.
* 3M may also share your personal information with third parties we hire to
perform support services for us. These third parties are required to use
the personal information we share with them only to perform services on
our behalf and to treat your personal information in compliance with all
applicable privacy and data protection laws.
* In some cases, 3M may share your personal information with third parties
who partner with us to provide products and services to our customers,
such as distributors. If so, we will require our Business Partners to use
that information in a manner consistent with this Policy, any applicable
Specific Privacy Statements, and all applicable privacy and data
protection laws.
* 3M may share your personal information with third parties when we have a
good faith belief that disclosure is necessary: (i) to comply with a law,
regulation, court order, or other legal process; (ii) to detect, prevent,
and respond to fraud, intellectual property infringement, violation of our
contracts or agreements, violation of law, or other misuse of 3M Internet
Sites, Apps, products or services; (iii) to protect 3M rights or property
or yours or others’ health, safety, welfare, rights, or property; or (iv)
under similar circumstances. If such an event occurs, we will take
appropriate steps to protect your personal information.
* 3M may share your personal information with third parties in connection
with the sale, purchase, merger, reorganization, liquidation or
dissolution of 3M or a 3M business unit, or under similar circumstances.
If such an event occurs, we will take appropriate steps to protect your
personal information.
* 3M may share your information with your permission or at your request
3M may share anonymized or aggregated information internally and with third
parties for any purpose. Such information will not identify you individually.
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* SECURITY OF YOUR PERSONAL INFORMATION
Your personal information will generally be stored in 3M databases or
databases maintained by our service providers. Many of these databases are
stored on servers located in the United States. 3M takes appropriate
measures, by contract or otherwise, to provide adequate protection for
personal information that is disclosed to a third party or transferred to
another country, including transfers within 3M.
3M maintains reasonable safeguards to protect the confidentiality, security
and integrity of your personal information. Although we use security measures
to help protect your personal information against unauthorized disclosure,
misuse, or alteration, as is the case with all computer networks linked to
the Internet, we cannot guarantee the security of information provided over
the Internet and will not be responsible for breaches of security beyond our
reasonable control.
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* LINKS TO THIRD PARTY INTERNET SITES AND PLUGINS
3M Internet Sites and Apps may contain links to websites or mobile apps that
are not operated by 3M and plugins from social media platforms and other
third parties. An example of a social media plugin is the Facebook “Like”
button. We provide these links and plugins as a service and do not imply any
endorsement of the activities or content of the related websites, apps, or
social media platforms, nor any association with their operators. To learn
about the information collected by these third-party websites, apps, and
plugins, please visit their privacy policies. We encourage you to review the
privacy policies for the websites, apps, and social media platforms you visit
before using them or providing personal information.
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* ACCESS TO YOUR PERSONAL INFORMATION
You may review, correct and update personal information you provide to us by
using the feedback mechanisms provided at a particular 3M Internet Site or
App, by clicking on this feedback link, or by writing to us at:
3M Company
Compliance and Business Conduct
3M Center, Bldg. 220-11W-02
St. Paul, MN 55144-1000
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* RETENTION OF YOUR PERSONAL INFORMATION
How long we keep your personal information will vary and will depend on the
purpose and use of information collected. There are legal requirements that
we keep some types of data for specific periods. Otherwise, we will retain it
for no longer than is necessary for the purposes for which the data was
collected.
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* CHILDREN
Most 3M Internet Sites and Apps are not intended for children under 13 years
of age. 3M will not knowingly solicit or collect personal information from or
about children under 13, or the relevant minimum age under applicable local
legal requirements, except as permitted under applicable law.
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* 3M B2B SERVICES
Some 3M products, services, Internet Sites, and Apps are intended for use by
our Business Partners, including our business customers (“3M B2B Services”),
and your use of them is administered by your company. In such cases,
authorized personnel at your company may have access to your personal
information collected by these 3M B2B Services, and your company may have
policies applicable to your use of them. 3M is not responsible for our
Business Partners’ policies and practices related to data privacy and
security, which may be different from this Privacy Policy and any applicable
Specific Privacy Statements. If your company is administering your use of a
3M B2B Service, please contact your company with any privacy questions
related to your use of that 3M B2B Service. If there is a conflict between
this Policy and an agreement between 3M and its Business Partner for a 3M B2B
Service, then the agreement between 3M and its Business Partner will control.
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* ADDITIONAL INFORMATION FOR EU RESIDENTS
Data controller and contact information
* The controller for personal data collected under this Privacy Policy is
the relevant 3M entity in your country, and, as applicable, 3M Company,
Compliance and Business Conduct, 3M Center, Bldg. 220-11W-02, St. Paul, MN
55144-1000.
* If you are using 3M B2B Services administered by your company, your
company may be the controller for personal data collected by those 3M B2B
Services. Please contact your company for more information.
* You can reach 3M’s European data protection officer at: Attn. EU Data
Protection Officer, 3M Belgium, Hermeslaan 7, B-1831 Diegem, Belgium,
e-mail: DPO_EU@mmm.com, telephone: +32 2 7224594.
* You can find the contact details of the 3M entity in your country in the
3M Help Center.
3M’s lawful basis for processing your personal data
* The lawful basis for 3M’s processing of your personal data will depend on
the purposes of the processing. For most personal data processing
activities covered by this Privacy Policy, the lawful basis is that the
processing is necessary for 3M’s legitimate business interests. Where we
process personal data in relation to a contract, or a potential contract,
with you, the lawful basis is that the processing is necessary for the
performance of our contract with you or to take steps at your request
prior to entering into a contract. When we are required to share personal
data with law enforcement agencies or other governmental bodies, we do so
on the basis that we are under a legal obligation to do so. We will also
use consent as the legal basis where we deem appropriate or to the extent
required by applicable law, for example, before we collect precise
location data from your mobile device.
* More Information
* Processing on the basis of legitimate business interests. When we
process personal information on the basis that the processing is
necessary for our legitimate business interests, such interests
include: providing, improving, and promoting 3M Internet Sites, Apps,
products, and services; (ii) communicating with current and potential
customers, other Business Partners, and their individual points of
contact; (iii) managing our relationships with our customers and other
Business Partners, and their individual points of contact; (iv) other
business development purposes; (v) sharing information within the 3M
group, as well as with service providers and other third parties; and
(vi) maintaining the safety and security of our products, services and
employees, including fraud protection.
* Processing on the basis of performance of a contract. Examples of
situations in which we process personal information as necessary for
performance of a contract include e-commerce transactions in which you
purchase a product or service from 3M, on your own behalf, through a 3M
Internet Site or App.
* Processing on the basis of consent. Examples of processing activities
for which 3M uses consent as its legal basis include: collecting and
processing precise location information from your mobile device; (ii)
sending promotional emails when consent is required under applicable
law; and (iii) processing personal data on 3M Internet Sites or Apps
through cookies and similar technologies when consent is required by
applicable law.
* Processing because 3M is under a legal obligation to do so. Examples of
situations in which 3M must processes personal data to comply with its
legal obligations include: payment of taxes and other government
levies; (ii) providing your personal data to law enforcement agencies
and other governmental bodies when required by applicable laws; (iii)
retaining business records required to be retained by applicable laws;
and (iv) complying with court orders or other legal process.
Additional information about the retention of your personal data
* To determine the period for which your personal data will be retained in
accordance with this Policy, 3M considers criteria such as: any
applicable legal requirements to retain data for a certain period of time;
(ii) any retention obligations related to actual or potential litigation
or government investigations; (iii) any retention requirements in relevant
agreements with our Business Partners; (iv) the date of your last
interaction with 3M (including with 3M Internet Sites, Apps,
communications, etc.); (v) the length of time between your interactions
with 3M; (vi) the sensitivity of the data; and (vii) the purposes for
which the data was collected.
Your individual rights
* In accordance with the applicable laws in the European Union, you have the
following rights with respect to your personal data, which apply
differently in different circumstances: right of access, right to
rectification, right to erasure, right to restriction of processing, right
to data portability and right to object to processing. Most of these
rights are not absolute. Below we describe these rights in more detail and
provide information on how you can exercise them. If you make a request to
exercise your rights, we will respond within one month, but have the right
to extend this period by two additional months, where necessary. If we
extend the response period, we will let you know within one month from
your request. You can exercise your rights by completing this request
form.
* More Information
* Right of Access. You have the right to ask 3M to confirm whether we
process your personal data. If we do, you have the right to request
access to your personal data that we process and the following
information: the purposes of the processing; (ii) the categories of
personal data we process; (iii) the recipients or categories of
recipients of your personal data; (iv) the envisaged retention period of
the data where possible, or the criteria we use to determine the
retention period; (v) your right to request rectification or erasure of
your personal data, or restriction of the processing of such data; (vi)
your right to file a complaint with a supervisory authority; (vii) if we
have not collected the data from you, any information we have available
about the source of the data; and (viii) whether we use your personal
data to make any automated decisions that have legal or other similar
significant effects on you.
* Right to rectification. You have the right to have 3M correct your
personal data if they are inaccurate. Taking into account the purposes
of the processing, you may also have the right to have incomplete
personal data about you completed, including by providing a
supplementary statement to 3M.
* Right to object to processing for 3M’s legitimate business interests.
You have the right to object to 3M processing your personal data when
that data is processed on the basis of 3M’s legitimate business
interests. 3M will honor your objection and stop processing the relevant
personal data unless: we have compelling legitimate grounds for the
processing that override your interests, rights, and freedoms; or (ii)
we need to continue processing your personal data to establish,
exercise, or defend a legal claim.
* Right to object to processing for direct marketing. If 3M processes your
personal data for direct marketing purposes, you have the right to
object to this processing. If you exercise this right, 3M will stop
processing your personal data for direct marketing purposes.
* Right to restrict processing. You have the right to request that 3M
restrict the processing our your personal data in the following
circumstances: for the period of time 3M needs to verify the accuracy
of your personal data when you contest its accuracy; (ii) when the
processing of your personal data is unlawful and you oppose the erasure
of the data, and instead request that 3M restrict the use of the data;
(iii) when 3M no longer needs your personal data for the purposes of
processing, but you need the data to establish, exercise, or defend a
legal claim; or (iv) for the period of time 3M needs to verify if it has
compelling legitimate grounds for processing that override your
interests, rights, and freedoms when you object to the processing of
your personal data for 3M’s legitimate business interests.
* If following your request 3M restricts the processing of your personal
data, 3M will store your data, and otherwise process it only with: your
consent; (ii) to establish, exercise, or defend a legal claim; (iii) to
protect the rights of another natural or legal person; or (iv) for
reasons of important public interest of the European Union or a Member
State. 3M will also inform you before lifting the restriction of
processing.
* Right to erasure. The right to erasure is also called the “right to be
forgotten.” You may ask 3M to delete your personal data. This right not
absolute. 3M is required to delete your personal data upon your request
only in the following circumstances: your personal data is no longer
necessary for the purposes for which 3M collected or processed them;
(ii) if 3M processes your personal data on the basis of consent, you
withdraw your consent, and no other legal ground exists for 3M to
continue processing your personal data; (iii) if 3M processes your
personal data for its legitimate business interests, you object to the
processing, and there are no overriding legitimate grounds for 3M to
continue processing your personal data; (iv) if 3M has processed your
personal data unlawfully; or (v) the personal data must be erased to
comply with a legal obligation under European Union or Member State law
to which 3M is subject.
* 3M is not required to erase your personal data to the extent that 3M
needs to process them to: exercise its right of freedom of expression
and information; (ii) comply with a legal obligation under European
Union or Member State law to which 3M is subject; or (iii) to establish,
exercise, or defend a legal claim.
* Right to data portability: You have the right to receive personal data
you provided to 3M when: the processing of the data is based on your
consent or is necessary for the performance of a contract between you
and 3M; (ii) 3M’s processing of your personal data is carried out by
automated means; and (iii) complying with your request will not
adversely affect the rights and freedoms of others.
* If you have the right to receive such personal data and request that 3M
provide it, 3M will provide it to you in a structured, commonly used,
and machine-readable format.
* Right to lodge a complaint with a supervisory authority. 3M will use its
best efforts to address and settle any requests or complaints brought to
its attention. In addition, you have the right to approach the competent
data protection authority with requests or complaints. This can be the
supervisory authority in the country or federal state where you live.
The overall competent supervisory authority for 3M in Europe is:
Commission for the Protection of Privacy
Rue de la Presse 35, 1000 Brussels
Telephone: +32 (0)2 274 4800
E-mail: commission@privacycommission.be
Website: www.privacycommission.be
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ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
no results Zero records found
Category of Personal Information Categories of sources of Personal Information
Category Description Purposes for which category of Personal Information is used
by 3M Has 3M sold within the past 12 months? Has 3M disclosed for a business
purpose within the past 12 months? Categories of Third Parties information
disclosed to Purpose for disclosure to Third Parties
Personal and Business Contact Information
3M Company, 3M Website, direct from individual, social media networks, data
brokers, third party service providers, public sources, software applications
This category contains data elements that allow 3M to identify, address, or
contact an individual.
We collect contact information as needed to identify you, contact you, and do
business with you. For example, we use your contact information to send you
communications, generate and send free trade certificates, register you for
events, and provide accurate delivery of requested material, among other
reasons. Contact information is also used to help us identify you, and
personalize our communications.
No
Yes
Legal, Compliance, Government Agencies, Logistics, Transportation, Information
Technology, Advertising/Marketing/Promotion, Cloud Solutions, Travel, Payment,
Manufacturing, Quality Assurance, Document Exchange and Collaboration,
eCommerce, Software Development, Managed Services, Training, Auditing, Printing,
Financial, Point of Sale, Consulting, Feedback, Analytics, and Security services
Data analysis, audit, support, analytics, usage statistics, customer experience,
lead generation, develop channel partner relationships, marketing, compliance,
investigations, communications, delivery of goods, order processing, technical
troubleshooting, record keeping, payment processing, reporting
Government-Issued Identification Numbers
3M Company, software applications, direct from individual
The category contains data elements from government-issued identification
documents.
We collect government-issued identification numbers to help us identify and
authenticate you, for fraud prevention, to provide information to the federal
government about individuals with access to controlled substances while at 3M,
to secure business travel reservations, to validate business expenses, and
similar purposes, and to comply with law.
No
Yes
Law firms, analytics providers, travel providers, government agencies
Aggregate customer spend analytics, secure travel arrangements, investigations
Other Unique Identifiers
3M Website, 3M Company, social media networks, data brokers, third party service
providers, direct from individual
This category contains data elements that 3M uses to identify an individual and
link his or her records.
We collect other unique identifiers to assist in making travel arrangement, to
disclose to government agencies information related to regulatory requirements,
for training purposes, to create a customer record, to build an on-site
personalization, and to verify a business email address.
No
Yes
Government agencies, training providers, Customer Relationship Management
providers, verification services
Investigations, system maintenance, identity verification
Relationship Information
3M Company, 3M Website, direct from individual, social media networks, data
brokers, third party service providers
This category contains data elements that help 3M understand a customer,
personalize our interactions with the customer, and develop the business
relationship with the customer.
We collect relationship information to help us understand your interests,
personalize our interactions with you (including targeting our advertisements),
develop our business relationship through email and mail correspondence, to
collect complaints based on federal laws, to secure business travel
reservations.
No
Yes
Analytics providers, marketing providers, travel providers, channel partners
Secure travel arrangements, aid partners in developing relationships, analyze
relationship information
Inferred and Derived Information
3M Website, 3M Company, direct from individual, software applications
This category contains data elements generated by 3M based on other data
elements that we collect.
We create inferred and derived data elements to personalize our interactions
with you and develop our business relationship, including analytics, marketing,
and ad retargeting.
No
Yes
Analytics providers, e-commerce providers, marketing providers
Identity validation, marketing
Transaction Information
3M Website, 3M Company, direct from individual
This category contains data elements generated in the course of an individual’s
transactions with 3M.
We collect transaction information in order to provide you with the products,
services and information you request and for our everyday business purposes,
such as accounting functions, reporting, and making back-ups.
No
Yes
Invoice management, customer relationship management, incentive programs,
marketing providers, government agencies and legal providers
Audits, legal advice, customs issues
Online and Technical Information
3M Website, 3M Company, direct from individual, social media networks, data
brokers, third party service providers, software applications
This category contains data elements generated in the course of an individual’s
use of our websites, application and platforms.
We collect online and technical information to personalize your interactions
with us (including, for example, recognizing you and your devices) and to
administer and optimize our sites. We may also use this information to enable
delivery of online ads and for analytics purposes (including, for example,
measuring response to our ads).
No
Yes
Analytics providers, marketing providers, cloud providers
Provide support, order and activity analysis
Audio/Visual Information and Olfactory Information
Direct from individual
This category contains images, recording, and similar data elements.
We collect audio/visual information and olfactory information to review security
incidents on an “as needed” basis.
No
No
N/A
N/A
Financial Information
3M Company, third party service provider, direct from individual
This category contains data elements collected in the course of payment
processing.
We collect financial information in order to deposit funds received from
incentive programs, determine chargeback eligibility, process payments for
products or services you purchase.
No
Yes
Payment processors, financial institutions, incentive programs
Payment and order processing, travel reservations, incentive programs
Health Information
Direct from individual, health care professionals or institutions
This category contains data elements collected in the course of accommodating
health and disability needs and/or providing healthcare, dental, and related
services.
We collect Health Information as needed to accommodate health and disability
needs.
No
No
N/A
N/A
IoT (Internet of Things) and Sensor Data
3M Website, software applications, devices, direct from individual
This category contains data elements collected by 3M via IoT (Internet of
Things) devices, sensors, or other connected solutions.
We use IoT and sensor data to provide services relating to our internet-enabled
products and solutions. We may also use this information for analytics purposes
(including, for example, developing predictive models).
No
Yes
Analytics, cloud providers
Order analysis, activity measurement
Geolocation Data
3M Website, 3M Company, direct from individual, social media networks, data
brokers, third party service providers
This category contains data elements that allow precise location of the
individual.
We collect geolocation data to customize your user experience, to process orders
and communicate with you, to manage industrial hygiene program assets,
enterprise resource planning processing; to measure multi-variate interaction
based on geographic location.
No
Yes
Analytics, marketing providers, inventory management
Provide support and communications, order processing, marketing
Children's Data
Direct from individual
This category contains data elements pertaining to children under the age of 16.
We collect children’s data to answer questions as part of a child’s interaction
with 3M product or about health effects from exposure to a 3M product for a
child, to secure travel reservations.
No
Yes
Customer Relationship Management platforms, call centers, travel providers
Track safety incidents, make travel arrangements
Compliance Data
3M Website, 3M Company, direct from individual
This category contains data elements that 3M maintains to comply with or to
demonstrate compliance with law or company policies.
We collect compliance data as needed to comply with laws and company policies,
to manage consent, and to create user profiles. For example, if you submit or
are otherwise identified in a product complaint, we collect information required
to resolve the complaint and meet applicable regulatory or legal requirements.
No
Yes
Government entities, analytics providers
Comply with law, optimize web experiences
* RIGHTS OF CALIFORNIA RESIDENTS
If you are a verified California resident, you may have, pursuant to the
CCPA, the following rights with respect to your personal information with 3M,
which apply differently in different circumstances: right to access, right to
information, and the right to deletion. 3M does not and will not sell
personal information. Most of these rights are not absolute. Below we
describe these rights in more detail and provide information on how you can
exercise them. If you are a verified California consumer and make a request
to exercise your rights, we will respond within 45 days, but we have the
right to extend this period by 45 additional days where necessary. If we
extend the response period, we will let you know within 45 days from your
request. You can exercise your rights by completing this request form or by
contacting us toll free at 1-833-256-1792.
If you are a verified California resident, you may have, pursuant to the
CCPA, the following rights with respect to your personal information with 3M,
which apply differently in different circumstances: right to access, right to
information, and the right to deletion. 3M does not and will not sell
personal information. Most of these rights are not absolute. Below we
describe these rights in more detail and provide information on how you can
exercise them. If you are a verified California consumer and make a request
to exercise your rights, we will respond within 45 days, but we have the
right to extend this period by 45 additional days where necessary. If we
extend the response period, we will let you know within 45 days from your
request. You can exercise your rights by completing this request form or by
contacting us toll free at 1-833-256-1792.
* Right to Access. You have a right to ask 3M to provide the categories and
specific pieces of personal information that we retain about you through
your account with us or, at your option, by mail or in a readily usable
electronic format. 3M is obligated to respond to no more than two
Right-to-Access requests in a 12-month period. The Right to Access does
not apply to information collected by 3M for a single transaction.
* Right to Information. You have the right to ask 3M to disclose to you:
(i) the categories of personal information that 3M has collected about
you in the 12 months preceding the request and the specific pieces of that
personal information, (ii) the categories of sources from which the
personal information was collected (iii) the business purpose or
commercial purpose for collecting or selling the personal information,
(iv) the categories of third parties with whom or which the personal
information is shared, (v) the categories of personal information that 3M
has sold about you and the categories of parties to whom or which 3M sold
each category of personal information, and (vi) the categories of personal
information that 3M has disclosed about you for a business purpose.
* Right to Deletion. You have the right to ask 3M to delete personal
information it has collected about you. The Right to Deletion does not
apply when 3M needs the personal information: (i) to complete a
transaction with you, provide a good or service requested by you, or
otherwise perform a contract with you; (ii) to detect or prevent security
incidents or illegal activity; (iii) to identify and correct errors that
impair existing functionality; (iv) for the exercise of a legal right or
to ensure another person can exercise his or her legal right; (v) to
comply with the California Electronic Communications Privacy Act; (vi) to
engage in public or peer-reviewed scientific, historical, or statistical
research in the public interest if deletion of the personal information is
likely to make the research impossible or seriously impair it; (vii)
solely for internal uses that are reasonably aligned with expectations
based on your relationship with 3M; (viii) to comply with a legal
obligation; or (ix) for lawful internal uses that are compatible with the
context in which 3M obtained the information.
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* QUESTIONS ABOUT THIS POLICY OR OUR PRIVACY STATEMENTS
If you have any questions about this Policy or a Specific Privacy Statement
or our use of your personal information, please contact us by clicking on
this feedback link or by writing to us at:
3M Company
Compliance and Business Conduct
3M Center, Bldg. 220-11W-02
St. Paul, MN 55144-1000
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* CHANGES TO THIS POLICY AND OUR PRIVACY STATEMENTS
Changes to this Privacy Policy will be posted on this site, along with
information on any material changes. 3M reserves the right to update or
modify this Policy and any Specific Privacy Statements at any time and
without prior notice. Any modifications will apply only to the personal
information we collect after the posting.
This Policy was last revised in December 2019.
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