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 * About us
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    * The PSR Strategy
    * Annual Plans and Budgets
    * Annual Report and Accounts
    * The PSR Executive Team
    * PSR governance
    * The PSR purpose
    * How the PSR is funded
    * How the PSR Panel works
    * Background to the PSR
    * Jobs at the PSR
    * Diversity, Equity and Inclusion
    * Frequently asked questions
    * Contact us Toggle navigation sub-links
       * General enquiries
       * Complaints against the PSR

 * How we regulate
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    * Regulatory framework Toggle navigation sub-links
       * Legislation
       * General directions
       * Specific directions
       * Powers and procedures guidance
       * Written guidance
   
    * Who we regulate
    * Governance of payment systems
    * Financial Services and Markets Act 2023
    * Competition
    * Decision making committees
    * Memorandums of understanding
    * Working with other regulators
    * When you make a payment
    * Payment systems explained

 * Our work
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    * Access to cash
    * Market reviews
    * Card payments
    * Innovation
    * APP scams
    * New Payments Architecture (NPA)
    * Strategy, Analysis and Engagement
    * Open Banking - Joint Regulatory Oversight Committee
    * Account-to-account payments
    * Research with consumers and SMEs
    * Access to payment systems
    * PSR work plan

 * Information for firms
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    * Supervision
    * Complying with our rules
    * Enforcement
    * Complaints and disputes

 * Information for consumers
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    * Ways of paying
    * How we help you
    * Our vision for payments
    * About the PSR
    * APP fraud performance data
    * APP fraud reimbursement protections
    * Warning - fraudsters posing as PSR employees
    * Unmasking how fraudsters target UK consumers in the digital age

 * News and updates
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    * Latest news
    * Thought pieces
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 * Publications
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    * Consultations
    * Annual Plans and Reports
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    * Forms
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PRIVACY AND DATA

Our website uses cookies to distinguish you from other users of our website.
This helps us to provide you with a good experience when you browse our website
and also allows us to improve our site. By accepting our terms and continuing to
browse the site, you are agreeing to our use of cookies. Our cookies are used to
anonymously view data about our website, i.e what pages are most viewed and how
long users read them for.

A cookie is a small file of letters and numbers that we store on your browser or
the hard drive of your computer if you agree. Cookies contain information that
is transferred to your computer's hard drive.


USE OF COOKIES

This website does not store any information that would, on its own, allow us to
identify individual users of this service without their permission. Any cookies
that may be used by this website are used solely on a ‘per session’ basis or to
maintain user preferences.

Cookie name

Description

_ga

We use Google Analytics to monitor traffic levels, search queries and visits to
this website.

Google Analytics stores IP addresses anonymously on its servers in the US.
Neither CIVIC nor Google associate your IP address with any personally
identifiable information.

These cookies enable Google to determine whether you are a returning visitor to
the site and to track the pages that you visit during your session. They are set
only after you have given us consent to use cookies.

Expiry: 2 years - Category: Statistic - Provider: psr.org.uk

_gat, _gid

We use Google Analytics to monitor traffic levels, search queries and visits to
this website.

Google Analytics stores IP addresses anonymously on its servers in the US.
Neither CIVIC nor Google associate your IP address with any personally
identifiable information.

These cookies enable Google to determine whether you are a returning visitor to
the site and to track the pages that you visit during your session. They are set
only after you have given us consent to use cookies.

Expiry: 1 day - Category: Statistic - Provider: psr.org.uk

_hjAbsoluteSessionInProgress

This cookie is used to count how many times a web site has been visited by
different visitors - this is done by assigning the visitor an ID, so the visitor
does not get registered twice.

Expiry: 1 day - Category: Statistic - Provider: psr.org.uk

_hjFirstSeen

This cookie is used to determine if the visitor has visited the website before,
or if it is a new visitor on the website.

Expiry: 1 day - Category: Statistic - Provider: psr.org.uk

_hjid

Sets a unique ID for the session. This allows the website to obtain data on
visitor behaviour for statistical purposes.

Expiry: 1 year - Category: Statistic - Provider: psr.org.uk

_hjIncludedInPageviewSample

Determines if the user's navigation should be registered in a certain
statistical placeholder.

Expiry: 1 day - Category: Statistic - Provider: psr.org.uk

_hjIncludedInSessionSample

Registers data on visitors' website-behaviour. This is used for internal
analysis and website optimisation.

Expiry: 1 day - Category: Statistic - Provider: psr.org.uk

_hjRecordingLastActivity

Sets a unique ID for the session. This allows the website to obtain data on
visitor behaviour for statistical purposes.

Expiry: Session - Category: Statistic - Provider: psr.org.uk

_hjRecordingEnabled

This cookie is used to identify the visitor and optimise ad -relevance by
collecting visitor data from multiple
websites – this exchange of visitor data is normally provided by a third -party
data-centre or ad -exchange.

Expiry: Session - Category: Marketing - Provider: psr.org.uk

IDE

Used by Google DoubleClick to register and report the website user's actions
after viewing or clicking
one of the advertiser's ads with the purpose of measuring the efficacy of an ad
and to present targeted ads to the user.

Expiry: 1 year - Category: Marketing - Provider: doubleclick.net

test_cookie

Used to check if the user's browser supports cookies.

Expiry: 1 day - Category: Marketing - Provider: doubleclick.net

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

Expiry: 179 days - Category: Marketing - Provider: youtube.com

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user
has seen.

Expiry: Session - Category: Marketing - Provider: youtube.com

yt.innertube::nextId, yt.innertube::requests

Registers a unique ID to keep statistics of what videos from YouTube the user
has seen.

Expiry: Persistent - Category: Marketing - Provider: youtube.com

yt-remote-cast-installed

Stores the user's video player preferences using embedded YouTube video.

Expiry: Session- Category: Marketing - Provider: youtube.com

yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period,
yt-remote-session-app, yt-remote-session-name

Stores the user's video player preferences using embedded YouTube video.

Expiry: Persistent- Category: Marketing - Provider: youtube.com

__Secure-1PAPISID

This cookie is used for targeting purposes to build a profile of the website
visitor's interests in order to show relevant and personalised Google
advertising.


Expiry: 1 year - Category: Marketing - Provider: google.com

feedback

Used for adding a flag to see if a user has submited the feedback

Expiry: 90 days - Category: Functional - Provider: psr.org.uk

SAPISID

This DoubleClick cookie is generally set through the site by advertising
partners, and used by them to build a profile of the website visitor's interests
and show relevant ads on other sites. This cookie works by uniquely identifying
your browser and device.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

__Secure-3PSID

This cookie is used for targeting purposes to build a profile of the website
visitor's interests in order to show relevant and personalised Google
advertising.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

SSID

This cookie carries out information about how the end user uses the website and
any advertising that the end user may have seen before visiting the said
website.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

SID

This is a very common cookie name but where it is found as a session cookie it
is likely to be used as for session state management.

Expiry: 1 year - Category: Strictly Necessary - Provider: .google.com

__Secure-3PAPISID

This cookie is used for targeting purposes to build a profile of the website
visitor's interests in order to show relevant and personalised Google
advertising.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

HSID

This cookie is set by DoubleClick (which is owned by Google) to build a profile
of the website visitor's interests and show relevant ads on other sites.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

hjSession

Provide Hotjar functions across the page

Expiry: Session - Category: Fuctional - Provider: psr.org.uk

NID

This domain is owned by Google Inc. Although Google is primarily known as a
search engine, the company provides a diverse range of products and services.
Its main source of revenue however is advertising. Google tracks users
extensively both through its own products and sites, and the numerous
technologies embedded into many millions of websites around the world. It uses
the data gathered from most of these services to profile the interests of web
users and sell advertising space to organisations based on such interest
profiles as well as aligning adverts to the content on the pages where its
customer's adverts appear.

Expiry: 6 months - Category: Targeting/Advertising - Provider: .google.com

SOCS

used to store a user’s state regarding their cookies choices.

Expiry: 1 year - Category: Functional - Provider: .google.com

CookieControl

Used to store cookie preference across the site.

Expiry: 3 months - Category: Functional - Provider: psr.org.uk

CONSENT

This cookie carries out information about how the end user uses the website and
any advertising that the end user may have seen before visiting the said
website.

Expiry: 1 year - Category: Targeting/Advertising - Provider: .google.com

AEC

Google security cookie used to confirm visitor authenticity, protect visitor
data and prevent fraudulent use of credentials

Expiry: 6 months - Category: Targeting/Advertising - Provider: .google.com

 * COPYRIGHT
   
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 * PRIVACY NOTICE
   
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FURTHER INFORMATION

 * Jobs at the PSR
 * Copyright
 * Handling classified information
 * Privacy and data
 * Accessibility statement
 * Procurement
 * Corporate responsibility
 * Whistleblowing
 * Freedom of information
 * Media enquiries
 * Speaker requests
 * Contact us
 * Diversity, Equity and Inclusion
 * Sitemap
 * Sign up for PSR updates


CONTACT THE PSR

12 Endeavour Square, Stratford, London E20 1JN

Based in the Olympic Park, Stratford, we're easily reached via the Jubilee Line,
Central Line, Elizabeth Line, DLR, and numerous bus and coach routes.

 * Switchboard 020 7066 1000

 * Contact centre 0300 456 3677

 * From abroad +44 20 7066 1000

 * Opening times 9am to 5pm, Monday to Friday

 * Email contactus@psr.org.uk


FOLLOW US

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© Copyright - Payment Systems Regulator 2024

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