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Opinion|The Dramatic, Comic, Tragic, True-Life Story Behind the Death of DVD.com

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Pamela Paul


THE DRAMATIC, COMIC, TRAGIC, TRUE-LIFE STORY BEHIND THE DEATH OF DVD.COM

April 27, 2023

Credit...Illustration by The New York Times. Images by Getty Images


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By Pamela Paul

Opinion Columnist

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Netflix, which has been struggling recently, announced last week that on Sept.
29 it will cease its 25-year-old DVD-by-mail delivery business to focus on its
streaming service. Whereas most functioning members of 21st-century culture
greeted the news with indifference or puzzlement — “People still use DVDs?” —
the announcement hit me with a jolt of dread and dismay.

In the face of pity from viewers of all ages, I’ve boasted for years, perhaps
with a touch of hyperbole, of being the last paying subscriber of DVD.com, the
spinoff division Netflix created in 2011. I was the kind of full-throttle
loyalist who actively urged others to switch back to the vestigial anomaly that
was DVD.com — the O.G. Netflix, to those of us who lived and breathed during the
previous century. I also refused to upgrade. A colleague once went so far as to
set up an HBO Max trial account for me and shove it into my inbox. “You’ll be
converted,” he said with the assurance of someone who understands accepted
behavioral norms.







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