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Text Content

 * About Us
   
   
   OVERVIEW
   
   Company Profile
   Meet the Team
 * Modules
   
   
   FEATURED MODULES
   
   Work Time Work Output Workflow Management Advanced Analytics
   Asset Optimization Screen Recording Face Recognition
 * Resource Centre
   
   
   KNOWLEDGE CENTRE
   
   Case Studies Press Releases KMS Resource Centre
   Webinar FAQ's
 * Testimonials
   
   
   CLIENT SPEAKS
   
   Client Testimonials G2 Reviews
   Sourceforge Reviews
 * Professional Services
 * Contact Us
 * 14 Day Trial


NEW AGE WORKPLACE ANALYTICS & OPERATIONS ENABLEMENT PLATFORM

Enabling leaders to make SMART decisions in managing a distributed workforce
skilfully using data and analytics

Start 14 Day Trial Now



ENSURE OPERATIONAL RESILIENCY & SEAMLESS DELIVERY

ProHance helps you view your operations holistically and identify opportunities
for collaboration & optimization across your Enterprise.

Start 14 Day Trial Now



ENABLING ORGANIZATIONS TO GET FUTURE-READY

ProHance allows organizations to build a future-fit workforce. Helping teams to
be connected, visible, engaged and optimized.

Start 14 Day Trial Now




TRUSTED BY OVER 200,000+ USERS IN 24+ COUNTRIES




KEY
DIFFERENTIATORS

Real-time insights for informed business decisions

Improve work-life balance by circumventing burnout and effective work
distribution across resources

Auto captures time spend; creates an enterprise-wide objective and robust
measurement system

Formulates effective strategies for capacity planning, people retention, and
operations management

Multi environment (Citrix, VDI, etc) and multi-operating system (Windows, Linux,
MAC etc) compatible

Provides visibility across multiple organizational levels allowing teams to work
seamlessly while remaining location agnostic

Rapid deployment (2-6 weeks) at scale (500 - 10,000 users) across a hybrid
workforce

Qualifies remote work distribution and allocation — drives collaboration,
efficiency, and transparency within organization


PROHANCE USE CASES

 * Manage Distributed Workforce
 * Workforce Productivity Analytics
 * Enhance Employee awareness for better performance
 * Ensure Employee Wellness
 * Visibility and control of distributed IT Infrastructure
 * On Demand Screen Capture
 * Work Distribution & Management with Workflow




MANAGE DISTRIBUTED WORKFORCE


NEW AGE OPERATIONS MANAGEMENT PLATFORM

 * End to end visibility of time metrics for the hybrid workforce
 * Compare metrics related to work from home, remote solo locations, and
   traditional concentrated facilities (offices, factories, retail)
 * Workload Balancing between individuals and teams
 * Create Automated timesheets
 * Integrate ProHance data within payroll systems
 * Transform processes based on work patterns




WORKFORCE PRODUCTIVITY ANALYTICS


COMPREHENSIVE VIEW ACROSS PRODUCTIVITY LEVELS OF THE ENTERPRISE

 * Cross skilling formulated on performance
 * Automated ‘Agent Scorecards’ for associates
 * Dynamic attribute-based segmentation analysis




EMPOWER EMPLOYEES


EMPOWER EMPLOYEES BY PROVIDING ACTIONABLE FEEDBACK

   
 * Personal coach by increasing self-awareness through notifications
 * Consistent view of performance across all levels of the organization
 * Enables employees to understand how their performance impacts organisation
   overall performance




ENSURE EMPLOYEE WELLNESS


HELPS EMPLOYEE WORK-LIFE BALANCE

   
 * Proactive break prompts when employees work continuously for long hours
 * Deliverable reminders on employee progress
 * Analytics to identify distressed or overtaxed teams




VISIBILITY TO IT ASSETS


SHARPER VISIBILITY INTO ORGANISATION ASSET INVENTORY

 * Reduce spend on paid software
 * Automated reports on inventory of laptops/desktops used by employees remotely
 * Visibility on seat utilization
 * Execute End Point Actions




PROTECT CONFIDENTIAL DATA


ENABLE TRIGGER-BASED CONTROLS TO PROTECT SENSITIVE INFORMATION

 * Screen Recording to capture videos/screenshots based on predefined triggers
 * Flags unwanted events -- an unidentified person trying to access user
   machine, photographing/taking screenshots of company data on the screen, etc
   




OPTIMISE PROCESSES WITH WORKFLOW


PROCESS AND DETERMINE BUSINESS ACTIVITIES REMOTELY

 * Real-time status on inventory within a process
 * Prioritise high-value work
 * Measure turn-around time and average handling time to enable better capacity
   planning




INDUSTRY WISE USE CASE & TESTIMONIALS

Previous
IT/ITES
RCM/ Healthcare
Telecommunications
BPO/BPM
Manufacturing
Retail
IT/ITES
RCM/ Healthcare
Telecommunications
BPO/BPM
Manufacturing
Retail
IT/ITES
RCM/ Healthcare
Telecommunications
BPO/BPM
Manufacturing
Retail
Next

ProHance has helped us improve our operational acumen and decision-making
process through their advanced reporting and insights capabilities. The team at
ProHance is also very helpful and knowledgeable. They carry with them a wealth
of industry experience and their recommendations have been very valuable in
helping us through the implementation and post-implementation journey.

DVP and Site Head

ProHance Helps Increase Productivity By 31% At A Leading American Retail
Company. Download
View Testimonials View Case Studies

CTS continues to drive a culture of operational excellence as part of its
long-term strategy around delivering world-class value and innovation. Insights
provided by ProHance have helped us optimize the utilization and productivity of
our teams across functions

AVP Business Transformation & Digital Business Operations

A Fortune 500 IT Services provider was losing billable revenue due to
sub-optimal employee productivity. Download
View Testimonials View Case Studies

Are your employees really doing productive work while at office? Are our
employees overworked or underutilized? ProHance had the answers and delivered on
the solutions.

Ananda Sanjeev, GM – Global Operations

Acusis, a leader in home based medical transcription/clinical was facing
challenges in having authentic and factual data w.r.t. their employees’
compliance Download
View Testimonials View Case Studies

ProHance has helped solve a long standing problem we were facing. The best part
was that it was easy to implement and we got access to incredible quality of
analytics

VP and Head of Operations - Global Business Services

How ProHance helped increase productivity by 20% at a Top Telecommunications
Company Download
View Testimonials View Case Studies

The ProHance team has been extremely supportive and proactive in enhancing their
product to automate the entire process of data collection and analysis through
their Advanced Analytics module for LEAN

General Manager, Lean Coach & Head of Lean Implementation

ProHance worked closely with the client to deploy it's platform across Softsages
centers. Download
View Testimonials View Case Studies

We chose ProHance because it offered all the tools we needed for better
workforce management under one platform, such as real timme data, dashboards and
reports to derive inferences, enabling data capture for work from home users,
dashboards for end user consumption enabled us to drive self-governance within
teams at the same timme providing holistic view into our operations

How ProHance helped a leading Manufacturing Firm increase efficiency in their
Finance & Supply chain processes by 21% Download
View Testimonials View Case Studies

ProHance has helped us improve our operational acumen and decision-making
process through their advanced reporting and insights capabilities. The team at
ProHance is also very helpful and knowledgeable. They carry with them a wealth
of industry experience and their recommendations have been very valuable in
helping us through the implementation and post-implementation journey.

DVP and Site Head

ProHance Helps Increase Productivity By 31% At A Leading American Retail
Company. Download
View Testimonials View Case Studies

CTS continues to drive a culture of operational excellence as part of its
long-term strategy around delivering world-class value and innovation. Insights
provided by ProHance have helped us optimize the utilization and productivity of
our teams across functions

AVP Business Transformation & Digital Business Operations

A Fortune 500 IT Services provider was losing billable revenue due to
sub-optimal employee productivity. Download
View Testimonials View Case Studies

Are your employees really doing productive work while at office? Are our
employees overworked or underutilized? ProHance had the answers and delivered on
the solutions.

Ananda Sanjeev, GM – Global Operations

Acusis, a leader in home based medical transcription/clinical was facing
challenges in having authentic and factual data w.r.t. their employees’
compliance Download
View Testimonials View Case Studies

ProHance has helped solve a long standing problem we were facing. The best part
was that it was easy to implement and we got access to incredible quality of
analytics

VP and Head of Operations - Global Business Services

How ProHance helped increase productivity by 20% at a Top Telecommunications
Company Download
View Testimonials View Case Studies

The ProHance team has been extremely supportive and proactive in enhancing their
product to automate the entire process of data collection and analysis through
their Advanced Analytics module for LEAN

General Manager, Lean Coach & Head of Lean Implementation

ProHance worked closely with the client to deploy it's platform across Softsages
centers. Download
View Testimonials View Case Studies

We chose ProHance because it offered all the tools we needed for better
workforce management under one platform, such as real timme data, dashboards and
reports to derive inferences, enabling data capture for work from home users,
dashboards for end user consumption enabled us to drive self-governance within
teams at the same timme providing holistic view into our operations

How ProHance helped a leading Manufacturing Firm increase efficiency in their
Finance & Supply chain processes by 21% Download
View Testimonials View Case Studies

ProHance has helped us improve our operational acumen and decision-making
process through their advanced reporting and insights capabilities. The team at
ProHance is also very helpful and knowledgeable. They carry with them a wealth
of industry experience and their recommendations have been very valuable in
helping us through the implementation and post-implementation journey.

DVP and Site Head

ProHance Helps Increase Productivity By 31% At A Leading American Retail
Company. Download
View Testimonials View Case Studies

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JaMocha Tech Pvt Ltd,
#731, 2nd Floor, 7th Cross Road, 3 Block Koramangala, Bengaluru, Karnataka
560034

PHILIPPINES

Jamocha Tech Pvt Ltd,
11th floor, CyberOne Bldg. Eastwood Cyberpark, Quezon City, Metro Manila 1110

GURUGRAM

Jamocha Tech Pvt Ltd,
WeWork Two Horizon Centre, 5th Floor Two Horizon Centre DLF, DLF Phase 5,
Gurugram, Haryana 122002

Modules

Work Time Work Output Workflow Management Advanced Analytics Assets Optimization
Screen Recording Face Recognition

Resources Centre

Case Studies Press Releases Webinar FAQ


About us

Meet the Team Company Profile CSR Policy


Contact us

Professional Services





Testimonials

Client Testimonials G2 Reviews Sourceforge Reviews


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