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Submitted URL: https://goto.apptentive.com/dc/yOiaBQhv4S-8C2r_N9FUjgCkk6XUUgzE6aRNgX3e_2cdsOZB1gyLDFhwaRllVuniOys8m7kJKdJomed-InvFQ5cQzZcnh...
Effective URL: https://www.apptentive.com/blog/2022/04/11/customer-love-stories-podcast-episode-six/?utm_source=Marketo&utm_medium=Email&u...
Submission: On April 27 via api from US — Scanned from DE
Effective URL: https://www.apptentive.com/blog/2022/04/11/customer-love-stories-podcast-episode-six/?utm_source=Marketo&utm_medium=Email&u...
Submission: On April 27 via api from US — Scanned from DE
Form analysis
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<div class="mktoHtmlText mktoHasWidth" style="width: 290px;"><input type="hidden" name="PrivacyPolicy"><span style="font-size: 13px;">To view how we process and manage your personal information visit our
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Text Content
THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. [#OOI_PERSONAL_INFORMATION#] Use necessary cookies only Allow all cookies Show details OK Use necessary cookies only Allow selection Allow all cookies Necessary Preferences Statistics Marketing Show details Cookie declaration [#IABV2SETTINGS#] About Necessary (17) Preferences (9) Statistics (21) Marketing (76) Unclassified (2) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. NameProviderPurposeExpiryType__cf_bm [x3]Marketo G2Crowd HubspotThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTPBIGipServer#MarketoUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTP_ce.cchCrazyeggStores the user's cookie consent state for the current domainSessionHTTPCookieConsent [x2]CookiebotStores the user's cookie consent state for the current domain1 yearHTTPtest_cookieGoogleUsed to check if the user's browser supports cookies.1 dayHTTPli_gcLinkedInStores the user's cookie consent state for the current domain2 yearsHTTPAWSALBAggregageRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 daysHTTPAWSALBCORSAggregageRegisters which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 7 daysHTTPce_successful_csp_checkwww.apptentive.comDetects whether user behaviour tracking should be active on the website. PersistentHTMLCONSENT [x2]Google YouTubeUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 yearsHTTPARRAffinitySameSitegrasshopper.comUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTPJSESSIONIDLinkedInPreserves users states across page requests.SessionHTTP__VASTUtil__OmnyStudioNecessary for the implementation of video-content on the website.PersistentHTML Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. NameProviderPurposeExpiryTypelang [x2]LinkedInRemembers the user's selected language version of a websiteSessionHTTP_biz_flagsABizibleThis cookie serves multiple purposes; it determines whether the user has submitted any forms, performed cross-domain migration or has made any tracking opt-out choices. 1 yearHTTPDRIFT_SESSION_IDDriftAllows the website to recoqnise the visitor, in order to optimize the chat-box functionality. SessionHTMLDRIFT_SESSION_STARTEDDriftStores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. SessionHTMLDRIFT_visitCountsDriftDetermines the number of visits of the specific visitor. This is used in order to make the chat-box function more relevant.PersistentHTMLdriftt_aidDriftNecessary for the functionality of the website's chat-box function. 2 yearsHTTPCookieConsentBulkSetting-#CookiebotEnables cookie consent across multiple websitesPersistentHTMLwistia-video-progress-#WistiaContains a timestamp for the website’s video-content. This allows the user to resume watching without having to start over, if the user leaves the video or website. PersistentHTML Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. NameProviderPurposeExpiryType_ce.gtldCrazyeggHolds which URL should be presented to the visitor when visiting the site. SessionHTTP_ga [x2]Google Giphy SupportRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP_ga_#GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 yearsHTTP_gat [x2]Google Giphy SupportUsed by Google Analytics to throttle request rate1 dayHTTP_gid [x2]Google Giphy SupportRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTPvidPathFactoryCollects data on visitor interaction with the website's video-content. This data is used to make the website's video-content more relevant towards the visitor. 2 yearsHTTPm/uBizibleCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.SessionPixeluAdobeCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.SessionPixelAnalyticsSyncHistoryLinkedInUsed in connection with data-synchronization with third-party analysis service. 30 daysHTTP_at.hist.#OracleUsed by the social sharing platform AddThis to store the user's usage history of the AddThis sharing widgetPersistentHTML_ce.swww.apptentive.comCollects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.1 yearHTTPce_clockwww.apptentive.comSets a timestamp for when the visitor entered the website. This is used for analytical purposes on the website. PersistentHTMLloglevelWistiaCollects data on visitor interaction with the website's video-content - This data is used to make the website's video-content more relevant towards the visitor. PersistentHTMLundefinedWistiaCollects data on visitor interaction with the website's video-content - This data is used to make the website's video-content more relevant towards the visitor. PersistentHTMLwistiaWistiaUsed by the website to track the visitor's use of video-content - The cookie roots from Wistia, which provides video-software to websites.PersistentHTMLSGoogleSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.1 dayHTTPcollectGoogleUsed to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.SessionPixelvuidVimeoCollects data on the user's visits to the website, such as which pages have been read.2 yearsHTTP Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. NameProviderPurposeExpiryType_biz_nABizibleCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_biz_pendingABizibleCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_biz_sidBizibleCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 dayHTTP_biz_uidBizibleCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_gcl_auGoogleUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 monthsHTTP_mkto_trkMarketoContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. 2 yearsHTTPdrift_aidDriftSets a unique ID for the specific user. This allows the website to target the user with relevant offers through its chat functionality. 2 yearsHTTPdrift_campaign_refreshDriftSets a unique ID for the specific user. This allows the website to target the user with relevant offers through its chat functionality. 1 dayHTTP_BUID [x2]Bizible AdobeCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTPm/ipvBizibleRegisters user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. SessionPixelpagead/landing [x2]GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixelads/ga-audiencesGoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionPixelbcookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.2 yearsHTTPbscookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.2 yearsHTTPlidcLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 dayHTTPUserMatchHistoryLinkedInEnsures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 30 daysHTTP_session_idG2CrowdStores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites. 14 daysHTTPbt2OracleUsed by the social sharing platform AddThis to keep a record of parts of the site that has been visited in order to recommend other parts of the site255 daysHTTPlocOracleGeolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).1 yearHTTPmusOracleSets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social media sharing function provided by Addthis.com. 1 yearHTTPna_idOracleUsed to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social sharing function provided by Addthis.com. 1 yearHTTPouidOracleSets an ID-string for the specific visitor. This is used to recognize the visitor upon re-entry. This allows the website to register the visitor’s behaviour and facilitate the social media sharing function provided by Addthis.com. 1 yearHTTPuid [x2]Oracle AmobeeCreates a unique, machine-generated user ID. AddThis, which is owned by Clearspring Technologies, uses the user ID to make it possible for the user to share content across social networks and provide detailed statistics to various providers.1 yearHTTPumOracleRegisters the user's sharing of content via social media.1 yearHTTPuvcOracleDetects how often the social sharing service, AddThis, encounters the same user.1 yearHTTPvcOracleUsed by the social sharing platform AddThis1 yearHTTPxtcOracleRegisters the user's sharing of content via social media.1 yearHTTPuuid2AppnexusRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.3 monthsHTTPTDCPMThe Trade DeskRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.1 yearHTTPTDIDThe Trade DeskRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.1 yearHTTP__atuvcOracleUpdates the counter of a website's social sharing features.1 yearHTTP__atuvsOracleEnsures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis.1 dayHTTP_at.cwwOracleUsed by the social sharing platform AddThisPersistentHTMLat-lojson-cache-#v1.addthisedge.comUsed by the social sharing platform AddThisPersistentHTMLat-randOracleUsed by the social sharing platform AddThisPersistentHTMLbkdcBluekai.comRegisters user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.179 daysHTTPbkpaBluekai.comPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.179 daysHTTPbkuBluekai.comRegisters anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.179 daysHTTPdemdexAdobe Inc.Via a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads.179 daysHTTPdpmAdobeSets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.179 daysHTTPpunchv-e-fGoogleUsed to implement the content through Google Docs. PersistentHTMLpunchv-e-nGoogleUsed to implement the content through Google Docs. PersistentHTMLpunchv-e-vGoogleUsed to implement the content through Google Docs. PersistentHTMLIDEGoogleUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTPNIDGoogleRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.6 monthsHTTPwww-claim-v2InstagramUsed for sharing content onto the social platform Instagram - This functionality is used for gathering information on visitor preferences for marketing purposes. SessionHTMLptIspot.tvUsed to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. 2 yearsHTTPli_sugrLinkedInCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 3 monthsHTTPuuidMediMathCollects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.1 yearHTTPlastSuccessfullAdOmnyStudioUsed in context with video-advertisement. The cookie limits the number of times a user is shown the same advertisement. The cookie is also used to ensure relevance of the video-advertisement to the specific user. PersistentHTMLtotalCallsOmnyStudioUsed in context with video-advertisement. The cookie limits the number of times a user is shown the same advertisement. The cookie is also used to ensure relevance of the video-advertisement to the specific user. PersistentHTMLtotalCallsTimeoutOmnyStudioUsed in context with video-advertisement. The cookie limits the number of times a user is shown the same advertisement. The cookie is also used to ensure relevance of the video-advertisement to the specific user. PersistentHTML_ssumaSitescout.comPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.29 daysHTTPssiSitescout.comRegisters a unique ID that identifies a returning user's device. The ID is used for targeted ads.1 yearHTTPsync-hisTidalSets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.1 yearHTTPtidal_ttidTidalRegisters the ads provided by Videology that the user has seen and/or clicked. Used to generate a demographic profile of the user.1 yearHTTPmatchaddthisDataxuPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.29 daysHTTPwfivefivecDataxuCollects data on the user's visits to the website, such as what pages have been loaded. The registered data is used for targeted ads.13 monthsHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.179 daysHTTPYSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionHTTPyt.innertube::nextIdYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentHTMLyt.innertube::requestsYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.PersistentHTMLytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-connected-devicesYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-device-idYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLdi2OraclePending1 yearHTTPCOMPASSGooglePending1 dayHTTPgiphyPingbackIdGiphy SupportPendingSessionHTML Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. NameProviderPurposeExpiryTypeApptentivesdk.apptentive.comPendingPersistentHTMLcebswww.apptentive.comPendingSessionHTTP [#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PURPOSES#] [#IABV2_BODY_FEATURES#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. Your consent applies to the following domains: staging.apptentive.flywheelsites.com, go.apptentive.com, www.apptentive.com Cookie declaration last updated on 01.04.22 by Cookiebot Skip to main content How does your app stack up against others in your industry? Read our 2022 Mobile Consumer Engagement Benchmark Report to find out! 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Download Now Back to All Blog Posts Podcast CUSTOMER LOVE STORIES PODCAST: EPISODE SIX Madeleine Wilson // April 11, 2022 // 2 min read In this episode, Apptentive CEO and Co-founder, Robi Ganguly, sits down with Kat Simpson, Associate Creative Director (Strategy) at Tether. While Kat hasn’t had a brand logo tattooed on her (yet), she has gone so far to name her dog after one of her favorite brands, Chaco. In this episode, Kat and Robi talk about why community and emotional connection are the keys to brand evangelists whether it’s a shoe brand, DJ, or football team. Connect with Robi here: https://www.linkedin.com/in/robiganguly/. Learn more about Apptentive: https://www.apptentive.com/. Free 30-day trial of Apptentive: https://be.apptentive.com/signup. Connect with Kat here: https://www.linkedin.com/in/kat-simpson-brand-builder/. HOW CAN I SUPPORT CUSTOMER LOVE STORIES? First of all, thank you for any support! 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Previous Post Next Post SHARE ON SOCIAL AddThis Sharing Buttons Share to TwitterTwitterShare to FacebookFacebookShare to EmailEmailShare to MoreAddThis Subscribe ABOUT MADELEINE WILSON Madeleine Wilson is the Senior Content Marketing Manager for Apptentive. No stranger to B2B tech, Madeleine enjoys translating complex concepts into easy-to-digest pieces of content. View all posts by Madeleine Wilson > RELATED POSTS Read blog post Product Management MOBILE SURVEYS AND INTERACTION RATES: 2022 CUSTOMER ENGAGEMENT BENCHMARKS Madeleine Wilson // April 21, 2022 // 3 min read Read blog post Product Management SHOPPING APPS: 2022 MOBILE CUSTOMER ENGAGEMENT BENCHMARKS Madeleine Wilson // April 20, 2022 // 4 min read Read blog post Product Management MEDIA APPS: 2022 MOBILE CUSTOMER ENGAGEMENT BENCHMARKS Madeleine Wilson // April 14, 2022 // 5 min read SIGN UP FOR OUR NEWSLETTER Stay up to date with the latest product management and mobile marketing news. * Submit Thank you! 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