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 * Products
   
   Products
   
   Incident Management
   
   Everything you need to respond to an incident.
   
   Service Catalog
   
   Increase your product reliability.
   
   Integrations
   
   Seamless integrations with your favorite software.
   
   Runbooks
   
   Create consistent incident processes, fast.
   
   Incident Communication
   
   Communication conquers complexity.
   
   Help CenterWe can help!
   
   We are here to answer to all your questions.

 * How it Works
 * Pricing
 * Resources
   
   Resources
   
   Product Documentation
   
   We write no-bs content so you can do awesome work.
   
   Customer Stories
   
   See how we're helping businesses take their incident response to the next
   level.
   
   Product Updates
   
   The latest and greatest information on updates to the FireHydrant platform.
   
   Blog
   
   Read best practices on how FireHydrant can help your business.
   
   API Documentation
   
   You can use the FireHydrant API to configure integrations, define incidents,
   and set up webhooks.
   
   Events
   
   Find the FireHydrant team at conferences, webinars, and other events.

 * Company
   
   About Us
   
   FireHydrant is the technology that businesses rely on to be reliable.
   
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   Join us in building great things that will help you grow.
   
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   FireHydrant news, announcements, and other important things to share.
   
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THE RELIABILITY PLATFORM FOR EVERY DEVELOPER

Incidents impact everyone, not just SREs. FireHydrant gives teams the tools to
maintain service catalogs, respond to incidents, communicate through status
pages, and learn with retrospectives.

Create your free account
Watch a free demo


Companies of all sizes use FireHydrant. See customer stories




//

TOOLS FOR EVERY TEAM


TOOLS FOR INCIDENT MANAGEMENT, FROM PEOPLE WHO HAVE MANAGED INCIDENTS AT SCALE



Incident Management

Manage incidents of any type with any severity with consistency. Declare and
mitigate incidents all from inside Slack.

Check it out

Service Catalog

Find service owners, improve operational maturity, and document all of your
deploys in your service catalog.

Check it out

Incident Analytics

Extract meaningful insights about your reliability over any facet of your
incident or the people who respond to them.

Check it out

Incident Runbooks

Create Slack channels, Jira tickets, Zoom bridges instantly after declaring an
incident. Make your processes consistent and automatic.

Check it out

Seamless integrations with your favorite software

Explore integrations



//

INTEGRATED PLATFORM


WE’VE GOT YOU COVERED FROM WHEN THE INCIDENT STARTS UNTIL YOU LEARN FROM THE
RETROSPECTIVE

INCIDENT MANAGEMENT

BEST PRACTICES BUILT-IN

Confidently manage any incident with tools for incident commanders, service
owners, and key stakeholders like customer support.

Learn more


RUNBOOKS

CONSISTENCY IS KEY

Go from manual to automatic incident processes in a few minutes using our
customizable runbooks. Differentiate your processes for severities and service
tiers using runbook conditions and rules.

Learn more

SERVICE CATALOG

THE ONLY KNOWLEDGE BASE THAT STAYS UP TO DATE.

Know who owns, deploys, and manages every service. Stay in sync with Backstage,
Terraform, and Kubernetes. Track every deploy and other changes that may impact
an incident.

Learn more

INCIDENT COMMUNICATION

KEEP EVERYONE IN THE LOOP

Post critical updates to a status page only your company can see, update
customers using a public status domain. Leverage Slack for notifying channels
when new incidents are opened.

Learn more

//

TRUSTED AND SECURE


BUILDING TRUST IS OUR FIRST COMPANY VALUE

SOC 2 type II compliant. Configurable authentication, user access management,
and always-on data encryption.

SOC 2 type II Compliant


FANS OF FIREHYDRANT

FireHydrant works at any scale, for organizations of all types. From single SRE
teams, to entire enterprises, we’ve seen it all.

Try it free

Previous

Mike Hamrah

VP Engineering



FireHydrant improves our engineering culture by helping us respond and learn
from incidents, solidifying our platform for our customers. It's constantly
improving, helping us manage more complex systems as we grow and scale.

Vitor Pellegrino

Director of Engineering



The experience that our fans and customers have with our platform is essential
to us at SeatGeek. Therefore, when things go wrong, we must act efficiently and
in a coordinated manner. We found FireHydrant, which quickly became an integral
part of our incident response process - it helped us achieve just that.

Adam Whitlock

Engineering Manager



FireHydrant solved problems we had with incident processes. Creating incidents,
communication to on-call teams, collecting notes, and incident metrics are all
easier than before.

Mike Hamrah

VP Engineering



FireHydrant improves our engineering culture by helping us respond and learn
from incidents, solidifying our platform for our customers. It's constantly
improving, helping us manage more complex systems as we grow and scale.

Vitor Pellegrino

Director of Engineering



The experience that our fans and customers have with our platform is essential
to us at SeatGeek. Therefore, when things go wrong, we must act efficiently and
in a coordinated manner. We found FireHydrant, which quickly became an integral
part of our incident response process - it helped us achieve just that.

Adam Whitlock

Engineering Manager



FireHydrant solved problems we had with incident processes. Creating incidents,
communication to on-call teams, collecting notes, and incident metrics are all
easier than before.

Mike Hamrah

VP Engineering



FireHydrant improves our engineering culture by helping us respond and learn
from incidents, solidifying our platform for our customers. It's constantly
improving, helping us manage more complex systems as we grow and scale.

Vitor Pellegrino

Director of Engineering



The experience that our fans and customers have with our platform is essential
to us at SeatGeek. Therefore, when things go wrong, we must act efficiently and
in a coordinated manner. We found FireHydrant, which quickly became an integral
part of our incident response process - it helped us achieve just that.

Next


THERE’S AN API FOR THAT

FireHydrant was built to be an API-first application from the first line of
code. Manage your account, declare incidents, and read all of your data
programmatically.




WE’VE BEEN OPERATORS FOR YEARS, THAT’S WHY WE STARTED FIREHYDRANT

Join the conversation

We write our thoughts on the industry, reliability, and best-practices
regularly.

Read our blog

About our company

Read about where we come from, where we’re going, and our core values.

Our company




SEE IT IN ACTION

See how service catalog, incident management, and incident communications come
together in a live demo.

Request a demo

Solutions

 * Incident Response
 * Process Automation
 * Incident Retrospectives
 * Incident Analytics
 * Integrations

Product

 * Runbooks
 * Incident Communication
 * Service Catalog
 * Deploy Tracking
 * How it Works
 * Pricing

Resources

 * Resource Center
 * Blog
 * Product Updates
 * Customer Stories
 * Developers
 * Help Center

Company

 * About Us
 * Careers
 * News
 * Events
 * Contact Us
 * Security

Sign up for our mailing list




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