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Application Down

The opened link forwards to the environment where the application server is down
or is not picked up yet.


RECOMMENDATIONS:

 1. Wait a few minutes and refresh the page.
    
    
    If you have recently deployed a new version of your application, made other
    significant changes, or restarted the server, you might need to wait a few
    minutes for the server to become available and then refresh the page.

 2. Check your application logs.
    
    Code errors in your application can cause a problem. The application server
    Log option can help you to troubleshoot the issue.
    
    The logs will appear in the panel, as it is shown below:
    
    Try to locate any errors and double-check your application logic (locally,
    for example).

 3. Increase cloudlet limits.

    A resource shortage for the application can cause this error. To solve the
    problem, follow these steps:

     1. Click the Change Environment Topology button next to your environment.
    
     2. In the opened wizard, increase the Scaling Limit and click Apply.
        
        Be aware that the corresponding nodes will be automatically restarted to
        apply changes.

 4. Contact Support.
    
    If the issue cannot be resolved with the previous recommendations, contact
    support from the Help menu at the top of the dashboard.

Also, you can get in touch directly via support@cloud.ac.cn.