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Submitted URL: http://swbno.org/
Effective URL: https://swbno.org/
Submission: On July 15 via manual from GB — Scanned from GB
Effective URL: https://swbno.org/
Submission: On July 15 via manual from GB — Scanned from GB
Form analysis 2 forms found in the DOM
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<div class="recommended font-14 normal">
<h5 class="rcm-title">Frequently Searched</h5>
<a href="/CustomerService/HowToPay" data-uw-rm-brl="PR" data-uw-original-href="https://swbno.org/CustomerService/HowToPay">How can I pay my bill?</a>
<a href="/About/ContactUs" data-uw-rm-brl="PR" data-uw-original-href="https://swbno.org/About/ContactUs">How do I contact S&WB?</a>
<a href="/Form/ReportALeak" data-uw-rm-brl="PR" data-uw-original-href="https://swbno.org/Form/ReportALeak">Where can I report a leak?</a>
<a href="/CustomerService/RatesFeesAndCharges" data-uw-rm-brl="PR" data-uw-original-href="https://swbno.org/CustomerService/RatesFeesAndCharges">What are my water and sewer rates in New Orleans?</a>
<a href="/CustomerService/FAQ" data-uw-rm-brl="PR" data-uw-original-href="https://swbno.org/CustomerService/FAQ">Read more Frequently Asked Questions</a>
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</form>Text Content
Skip to main contentEnable accessibility for visually impairedOpen the
accessibility menu Open the Accessible Navigation Menu
* Customer Service
* General Information
* Locations & Hours
* Holidays Observed
* Frequently Asked Questions
* Billing & Payments
* Ways to Pay Your Bill
* Rates, Fees, & Charges
* Understanding Your Bill
* Bill Dispute & Adjustments
* Payment Assistance
* Sanitation Services
* Customer Information
* New Customers
* Change Mailing Address
* Close an Account
* File a Damage Claim
* Other Docs & Forms
* Plumbing Information
* Request a Lead Testing Kit
* Request a Water Filter Pitcher
* Contact Customer Service
* Communications
* News
* News Articles
* Press Releases
* Saltwater Wedge Intrusion
* Boil Water Advisories
* Fighting Freezing Temperatures
* Events
* Board & Committee Meetings
* Public Outreach
* Information
* Reports & Policies
* Data & Statistics
* Social Media
* Instagram
* Facebook
* Twitter
* Contact Communications Team
* Projects
* Pumping and Power Dashboard
* Lead Awareness
* Power Complex
* Smart Metering
* Drainage (SELA)
* Sewer Rehab. (SSERP)
* Perm. Canal Closures & Pumps (PCCP)
* RoadWork Mapping Application
* Green Infrastructure
* Overview
* Interactive Guide
* Planning
* Overview
* Resources
* Customer Advisory Committee
* Water Hammer Mitigation Program
* Doing Business
* Bids
* Procedures
* Advertisements & Specifications
* Tabulations
* Purchasing Information
* Department Information
* Procurement Policies
* Vendor Registration
* Business Programs
* Disadvantaged Businesses
* License Our Logo
* Construction
* Connect to Water / Sewer Main
* Hydrant Meters
* Request Valve Closure
* Frequently Asked Questions
* About S&WB
* Our History
* Overview
* Hurricane Katrina
* Our People
* Board of Directors
* Executive Management
* Employee Pipeliner
* Careers
* Our Systems
* Drinking Water
* Stormwater
* Wastewater
* Request a Public Record
* Contact Us
*
* Log In ToMY ACCOUNT
* Customer Service
* General Information
* Locations & Hours
* Holidays Observed
* Frequently Asked Questions
* Billing & Payments
* Ways to Pay Your Bill
* Rates, Fees, & Charges
* Understanding Your Bill
* Bill Dispute & Adjustments
* Payment Assistance
* Sanitation Services
* Customer Information
* New Customers
* Change Mailing Address
* Close an Account
* File a Damage Claim
* Other Docs & Forms
* Plumbing Information
* Request a Lead Testing Kit
* Request a Water Filter Pitcher
* Contact Customer Service
* Communications
* News
* News Articles
* Press Releases
* Saltwater Wedge Intrusion
* Boil Water Advisories
* Fighting Freezing Temperatures
* Events
* Board & Committee Meetings
* Public Outreach
* Information
* Reports & Policies
* Data & Statistics
* Social Media
* Instagram
* Facebook
* Twitter
* Contact Communications Team
* Projects
* Pumping and Power Dashboard
* Lead Awareness
* Power Complex
* Smart Metering
* Drainage (SELA)
* Sewer Rehab. (SSERP)
* Perm. Canal Closures & Pumps (PCCP)
* RoadWork Mapping Application
* Green Infrastructure
* Overview
* Interactive Guide
* Planning
* Overview
* Resources
* Customer Advisory Committee
* Water Hammer Mitigation Program
* Doing Business
* Bids
* Procedures
* Advertisements & Specifications
* Tabulations
* Purchasing Information
* Department Information
* Procurement Policies
* Vendor Registration
* Business Programs
* Disadvantaged Businesses
* License Our Logo
* Construction
* Connect to Water / Sewer Main
* Hydrant Meters
* Request Valve Closure
* Frequently Asked Questions
* About S&WB
* Our History
* Overview
* Hurricane Katrina
* Our People
* Board of Directors
* Executive Management
* Employee Pipeliner
* Careers
* Our Systems
* Drinking Water
* Stormwater
* Wastewater
* Request a Public Record
* Contact Us
*
* Log In ToMY ACCOUNT
5
Need to start a no-interest payment plan? Connect with Promise Pay today.
Updated 6/24/2024 3:18:18 PM ×
SWBNO has now partnered with Promise to provide affordable, flexible, and
interest-free payment plans. Enroll in a plan today to help you get current on
your SWBNO bill.
Please go to swbno.promise-pay.com or call Promise at 504-565-2905 to begin the
process.
SAVE WATER, LOWER YOUR BILL
CHECK OUT THESE WATER CONSERVATION TIPS
PLUMBERS: INCREASE YOUR BUSINESS BY GETTING A BACKFLOW TESTER CERTIFICATION
SWBNO IS HOSTING A BACKFLOW TESTER CERTIFICATION COURSE AND A RECERTIFICATION
CLASS JULY 29 THROUGH AUGUST 2 AT THE CARROLLTON WATER TREATMENT PLANT
LETTER TO OUR CUSTOMERS ABOUT FUNDING FOR ADDITIONAL ACCOUNTING RESOURCES
BILLING AND CUSTOMER SERVICE REMAIN A TOP PRIORITY FOR OUR UTILITY. THE CITY
COUNCIL HAS ANNOUNCED FUNDING TO HELP OUR UTILITY SORT THROUGH BILLING DATA.
LOUISIANA STATE LEGISLATIVE SESSION UPDATE FOR 2024
TOGETHER, WITH ALL STAKEHOLDERS, WE ARE CONTINUING TO IDENTIFY CHALLENGES AND
PURSUE PROGRESS FOR THE PEOPLE OF NEW ORLEANS.
SWBNO BEGINS SMART METER- BASED BILLING
CUSTOMERS WILL ALSO BE NOTIFIED OF POTENTIAL LEAKS VIA CONTINUOUS USE LETTERS
SWBNO PARTNERS WITH PROMISE TO LAUNCH PROMISEPAY PAYMENT PLANS
WE ARE NOW OFFERING CUSTOMERS A NEW, FLEXIBLE, AND INTEREST-FREE WAY TO PAY
THEIR PAST DUE WATER BILLS.
2023 YEAR IN REVIEW
AS PUBLIC SERVANTS OF THE SEWERAGE AND WATER BOARD OF NEW ORLEANS, WE REPORT TO
WORK EVERY DAY WITH A SHARED GOAL: IMPROVE THE QUALITY OF LIFE FOR NEW
ORLEANIANS AND TURN THE PAGE FOR THIS HISTORIC, YET AGING, UTILITY TOWARD A
BRIGHTER FUTURE.
LETTER TO OUR CUSTOMERS ABOUT OUR WATER QUALITY TESTING
YOU MAY HAVE HEARD ABOUT THE RECENT IRREGULARITIES IDENTIFIED IN OUR WATER
QUALITY TESTING OR RECEIVED AN INSERT IN YOUR BILL. PUBLIC HEALTH IS OUR TOP
PRIORITY AS WE IMPLEMENT AND COMPLY WITH ALL CORRECTIVE MEASURES. FIND MORE
INFORMATION HERE.
SAVE WATER, LOWER YOUR BILL
CHECK OUT THESE WATER CONSERVATION TIPS
PLUMBERS: INCREASE YOUR BUSINESS BY GETTING A BACKFLOW TESTER CERTIFICATION
SWBNO IS HOSTING A BACKFLOW TESTER CERTIFICATION COURSE AND A RECERTIFICATION
CLASS JULY 29 THROUGH AUGUST 2 AT THE CARROLLTON WATER TREATMENT PLANT
* 1
* 2
* 3
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* 5
* 6
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* 8
PUMPING AND POWER
Pumping and Power Dashboard
LEAD AWARENESS
Protecting Your Family From Impacts of Lead Pipes in New Orleans
VIEW & PAY YOUR BILL ONLINE
View and pay your bills online, review transaction and payment history, analyze
and download water consumption data, and more.
REPORT LEAKS & FIELD PROBLEMS
Report water leaks, sewer leaks or any other related field problems easily and
quickly using this online form.
QUESTIONS FOR US?
Visit our Frequently Asked Questions page for a comprehensive list of the most
common questions we receive from our customers.
MEETINGS
View upcoming and past Board Meetings, Meeting Videos, Meeting Agendas, and Post
Public Comments for upcoming meetings.
WORK FOR S&WB
Interested in applying for a position at S&WB? Want to contribute to providing
essential services to the citizens of the city of New Orleans? Find out how you
can join our team.
ARE YOU NOLA READY?
NOLA Ready is your hub for emergency preparedness and response in New Orleans,
managed by the New Orleans Office of Homeland Security and Emergency
Preparedness.
2023 Year In Review
UPCOMING MEETINGS
Name Date Time Evaluation Selection Committee July 15, 2024 10:00 AM Canceled
Board Of Directors July 17, 2024 09:00 AM Board Of Trustees July 17, 2024 10:00
AM
View All Meetings
LATEST PRESS RELEASES
* TRAFFIC ADVISORY: ADDITIONAL LANE CLOSURES ON SOUTH CLAIBORNE AVENUE
Released July 12
NEW ORLEANS — Starting tomorrow on Saturday, July 13, 2024, Sewerage and
Water Board of New Orleans (SWBNO) contractor, Cycle Construction, will be
implementing an additional lane closure on South Claiborne Avenue
* SWBNO ANNOUNCES RETIREMENT OF DEPUTY GENERAL SUPERINTENDENT M. RON SPOONER, A
DISTINGUISHED PUBLIC SERVANT
Released May 20
The Sewerage and Water Board of New Orleans (SWBNO) announces the retirement
of Deputy General Superintendent M. Ron Spooner, effective May 31, 2024. With
a distinguished background encompassing service in the United States Navy and
over 32 years of
* SEWERAGE AND WATER BOARD OF NEW ORLEANS TO HOST JOB FAIR ON JUNE 21
Released May 16
Over a Dozen Agencies and Businesses Participating, Some Hiring On-Site
NEW ORLEANS, LOUISIANA — The Sewerage and Water Board of New Orleans
(SWBNO) is partnering with multiple agencies across the city to host a job
fair on
View All Press Releases
CONTACT US
ACCOUNT QUESTIONS
(504) 52-WATER / (504) 529-2837
M-F 8AM-6PM
Email Customer Service
REPORT LEAKS
(504) 529-2837 ANYTIME, 24/7 Report it Online
REPORT WASTE, FRAUD, AND ABUSE
(833) 800-0040 Report it Online
EMPTY HEADING
PRESS / MEDIA REQUESTS
Email our Communications Team
PUBLIC RECORDS
Request a Public Record
WEBSITE FEEDBACK
Leave us Feedback
S&WB CAREERS
View Open Positions
SUBSCRIBE FOR UPDATES
SUBSCRIBE
FOLLOW US
OUR ADDRESS
625 Saint Joseph Street
New Orleans, LA 70165
P: (504) 52-WATER
(504) 529-2837
F: (504) 585-2455
Admin | Careers | Terms of Use | Privacy Policy | Site Map
Sewerage and Water Board of New Orleans
FREQUENTLY SEARCHED
How can I pay my bill? How do I contact S&WB? Where can I report a leak? What
are my water and sewer rates in New Orleans? Read more Frequently Asked
Questions
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