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COMPUTATIONAL WAYFINDING DESIGN
FOR HEALTH CARE


DESIGN - RESEARCH - TOOLS




WELCOME TO NAVIGO STUDIO

We are a design agency that specializes in creating holistic wayfinding systems
for large healthcare organizations. Wayfinding refers to the techniques used by
individuals to navigate and orient themselves in physical spaces. This is
particularly challenging in hospitals for a variety of reasons. Firstly,
hospitals are often complex and large, with buildings that have been constructed
over time. Additionally, patients are often anxious, which can impact their
cognitive abilities. When patients struggle to find their way, it can lead to
unnecessary stress and missed appointments or treatments that are difficult to
perform due to the patient's stress levels. These factors are important to
consider when designing tools to make it easier for patients to reach their
appointments on time and without stress.

This design process is referred to as wayfinding design and encompasses a
variety of disciplines, with spatial information design being the most crucial
but also the most complex one.

Wayfinding Design for hospitals is incredibly complex
This is evident in the fact that patients struggle to find their way in pretty
much any hospital around the world, despite the signage that is deployed.
Hospitals often have hundreds of destinations that need to be accessible from
many differents points in the facility. However, cognitive research shows that
people can only process 3 to 4 references (Passini, 1992) at each intersection
of the corridor system. If there are more, it can lead to significant
navigational difficulties.

Navigo Studio employs technology to optimize wayfinding design. We use computer
models and space syntax methods, incorporating building geometric data to create
an optimized spatial information design that builds up to both analog and
digital resources. Additionally, technology is used to measure and improve the
performance of the wayfinding system after it has been implemented.

Our wayfinding designs are highly effective due to our unparalleled spatial
information design process. The design algorithms are optimized to identify the
minimal necessary information required for navigation and how it should be
conveyed, including the timing, location, intended audience, and channels such
as sign locations, staffed or non-staffed kiosks, mobile screens, and websites.
This reduces the cognitive load on patients, resulting in a stress-free journey
for them.

 


WHAT WE DO


COMPUTATIONAL WAYFINDING DESIGN

Spatial Information Design plays a crucial role in wayfinding design.
Traditionally, it is a labor-intensive process that can never be fully perfected
for health care environments.

Navigo Studio has revolutionized this process by creating a methodology that
automates it, resulting in spatial information designs that are both
comprehensive and legible, while minimizing cognitive effort for patients.

Soon more…


WAYFINDING RESEARCH

Testing is a crucial part of the design thinking process. What is the impact of
an intervention in your wayfinding design? How effective was it and did it
really improve the wayfinding performance and wayfinding experience? What is the
ROI?

Navigo Studio utilizes research methods that involve the use of machine learning
techniques to conduct quantitative evaluations of wayfinding performance.

Soon more…


WAYFINDING TOOLS

Analog wayfinding tools are becoming outdated as people desire more flexible,
efficient, and personalized navigation options.

Navigo Studio offers advanced digital wayfinding solutions that enhance the
wayfinding experience (WX) and wayfinding performance (WP) for pedestrians in
built environments, using Artifical Intelligence, and backed by principles of
spatial cognitive science.

Soon more…

Navigo Studio
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