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POST /login

<form id="hidden-login-form" method="post" action="/login" style="display: none;">
  <input name="username" type="text" id="signin_username">
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  <input name="redirect" type="hidden">
  <input type="submit" id="signin-button" value="Log In">
</form>

Text Content

WEIRD CALL WITH PRE-RECORDED CHINESE MESSAGE

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WELCOME TO THE ZEVVLE COMMUNITY FORUM!

First time here? Come and introduce yourself! We’re excited that you’re joining
us for the journey.

Enjoy your stay.



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Jul 2019
40 / 59
Aug 2019

Sep 18

thom_horne
Gaoler
Aug '19


Indeed, a foreign number block isn’t that helpful as Amazon for one example will
call back from some pretty far flung places if you request a customer service
callback.

1


nickNick GoodallCo-Founder
Aug '19


An update on this, I did ask EE about what they’ve seen & the possibility of
blocking these numbers on their side, but that was a negative.

For the time being there’s not much we can do I’m afraid. If you’re not
able/don’t want to switch an old number across, the best we can suggest is to
block these numbers. I realise they change frequently so that’s not much help…

As for the future, some combination of on-device identification/blocking and
controlling calls on the backend would be ideal. The latter is longer-term, but
something on-device we could do sooner. Even so, that’d be a somewhat long
project with separate work on Android & iOS.

4


R1biker
Aug '19


One thing I have wondered about for a while, not directly related to this, but
similar is this…

I’ve read the OFCOM guidance for provision of CLI which clearly means I know
everything about it now. So CPs are responsible for ensuring the presentation
number is valid. These numbers are fake and do not identify the caller, so why
is the CP not acting upon it?

Why are the CPs not working out which originating CPs are sending them illegal
CLI and blocking it, stopping calls being made into their network? That’s what
OFCOM say must happen.

It’s almost like no one takes any notice of the OFCOM guidelines!

Similar to texts that have a fake name or number. For example, can EE really not
block spam and phishing texts that say they are from EE, 150, or anything
similar?

2


ChalkyDaniel White
Aug '19


The very simplistic answer is that Ofcom implemented the rules very poorly (as
usual) and have actually backtracked quite a bit on it because they haven’t got
the balls to enforce their own rules properly.

1


jpc
Aug '19


I signed up the other day and had a voicemail on my number before I had even
activated it. Unfortunately it seems to be the case the EE are giving Zevvle
what they know to be bad / recycled numbers. Don’t think there is much that can
be done at the moment

3 Replies
1


DaveR
Aug '19


Seems to be the case unfortunately. I gave up trying to block them and ported an
old Giffgaff number which has fixed it.




jzw95
Aug '19


jpc:

> Unfortunately it seems to be the case the EE are giving Zevvle what they know
> to be bad / recycled numbers.

I imagine that these days, most ‘new’ numbers are recycled. What’s problematic
here is that it seems to be a batch that are on some sort of spam calling list.
Whether EE did this on purpose is an open question, but I suspect not. As I said
above, I had the exact same problem with a ‘new’ landline number from BT 6 years
ago.

3


smsm1Shaun McDonald
Aug '19


jzw95:

> I had the exact same problem with a ‘new’ landline number from BT 6 years ago.

That reminds me of someone who got a new number for his bike shop workshop, and
three phone was running so much the person couldn’t get any work done due to
people misdialling the local bus company. That was in the early 2000s when
phoning for info was still common.

2


8 days later
johnny
Aug '19


jpc:

> I signed up the other day and had a voicemail on my number before I had even
> activated it. Unfortunately it seems to be the case the EE are giving Zevvle
> what they know to be bad / recycled numbers.

Yep. Exactly the same has happened to me. A number of calls from +86 numbers or
020 VoIP numbers and a number of voicemails left. Dodgy music and Chinese voice
as previously described.

I do wonder whether EE has seen an opportunity to offload dodgy SIM numbers to a
new start up?




AvionyxAlex Barrett
Aug '19


I’ve been getting these quite frequently now too, sometimes they’ll be once a
day, sometimes it’ll go a few days with none and then start again daily.

All are from different numbers, either London code or mobiles, and all with a
pre-recorded message in what sounds to be Chinese. I keep blocking them but it’s
a bit of a pain.




R1biker
Aug '19


It’s very annoying isn’t it. I have quite a few numbers with different
providers. I might get the odd spam call but they move on quickly and never like
this. Repeated attempts, and seemingly only to the Zevvle number range.




Gaoler
Aug '19


Gaoler:

> I’m getting these on a new Zevvle number, but not on my ported number. I
> wonder though if that’s because of the telephone preference service, as I
> hadn’t thought to set it up on the new number yet

These calls have dropped dramatically since I signed up to TPS.

On that note, I wonder if TPS signup could be a checkbox option when you join
Zevvle. After all, it’s just a quick webform

Edit: I should also mention I’ve systematically blocked them with Should I
answer?, so maybe that’s helped too




johnny
Aug '19


Gaoler:

> These calls have dropped dramatically since I signed up to TPS.

I’d be surprised if that had any effect at all. I suspect it was the other
measure you took that was effective.

2


Gaoler
Aug '19


johnny:

> I suspect it was the other measure you took that was effective

I wish I knew that the message was actually saying - might give us a clue. I’ll
wait for the next call and record it…




thom_horne
Sep '19


Something similar and along the same lines…

The Sun – 2 Sep 19


O2 AND EE CUSTOMERS URGED TO CHECK ACCOUNTS AS HUNDREDS HIT BY AFRICAN PHONE...
10

EE and O2 mobile customers are being urged to check their accounts for
unexpected payments by consumer experts after hundreds of users have been stung
by an African phone scam. Users report being i…




Sorry for it being a link from The Sun, I haven’t found it reported anywhere
else.




R1biker
Sep '19


I have no idea why people call a number back if they don’t recognise it,
especially an international one.

2 Replies
1


johnny
1
Sep '19


Remember back to 1994/5 when CallerID was rolled out on the BT Network. Cue
loads of angry subscribers daily 1471 then ringing someone saying You’ve called
me, why did you call?




Recchan
Sep '19


R1biker:

> I have no idea why people call a number back if they don’t recognise it,
> especially an international one.

I had to call a Belgium number once because it turned out to be NameCheap who
were trying to verify my account ownership to remove my 2FA restricted account




Apache
Sep '19


I have just received a text from St Georges hospital in Tooting confirming an
out patients appointment for a L_____ S___________. I assume that the Zevvle
number was previously allocated to LS. I am awaiting a transfer to a new number
that hopefully will complete today.




smsm1Shaun McDonald
Sep '19


On Monday we updated the hospital as they had our old landline number from
nearly 4 years ago.









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