Submitted URL: http://fawkes.freshdesk.com/
Effective URL: https://fawkes.freshdesk.com/support/home
Submission: On November 23 via api from US — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 20 HTTP transactions. The main IP is 18.159.18.124, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is fawkes.freshdesk.com.
TLS certificate: Issued by Amazon RSA 2048 M01 on February 13th 2023. Valid for: a year.
This is the only time fawkes.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 52.57.146.240 16509 (AMAZON-02)
1 11 18.159.18.124 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 52.219.169.21 16509 (AMAZON-02)
1 18.66.122.32 16509 (AMAZON-02)
2 18.66.112.45 16509 (AMAZON-02)
1 13.32.27.86 16509 (AMAZON-02)
2 54.157.98.239 14618 (AMAZON-AES)
20 8
Apex Domain
Subdomains
Transfer
12 freshdesk.com
fawkes.freshdesk.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 885
heapanalytics.com — Cisco Umbrella Rank: 790
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 31900
cdn.freshdev.io — Cisco Umbrella Rank: 41376
26 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
5 KB
1 gstatic.com
fonts.gstatic.com
48 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 31
1 KB
20 6
Domain Requested by
12 fawkes.freshdesk.com 2 redirects fawkes.freshdesk.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com fawkes.freshdesk.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io fawkes.freshdesk.com
1 fonts.gstatic.com fonts.googleapis.com
1 fonts.googleapis.com fawkes.freshdesk.com
20 8

This site contains links to these domains. Also see Links.

Domain
fawkes.games
www.freshworks.com
Subject Issuer Validity Valid
*.freshdesk.com
Amazon RSA 2048 M01
2023-02-13 -
2024-03-13
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-10-23 -
2024-01-15
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-10-23 -
2024-01-15
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-08-12
10 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-08-14 -
2024-09-11
a year crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M01
2023-06-29 -
2024-07-27
a year crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2023-11-09 -
2024-12-08
a year crt.sh

This page contains 2 frames:

Primary Page: https://fawkes.freshdesk.com/support/home
Frame ID: D3649AA550940B7B232D3E7CFF3F2683
Requests: 16 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: FE076D99D6FEB68EF032A3100EAA73B3
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Fawkes

Page URL History Show full URLs

  1. http://fawkes.freshdesk.com/ HTTP 302
    https://fawkes.freshdesk.com/ HTTP 302
    https://fawkes.freshdesk.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

20
Requests

100 %
HTTPS

22 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1483 kB
Transfer

2599 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://fawkes.freshdesk.com/ HTTP 302
    https://fawkes.freshdesk.com/ HTTP 302
    https://fawkes.freshdesk.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
fawkes.freshdesk.com/support/
Redirect Chain
  • http://fawkes.freshdesk.com/
  • https://fawkes.freshdesk.com/
  • https://fawkes.freshdesk.com/support/home
22 KB
8 KB
Document
General
Full URL
https://fawkes.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.159.18.124 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-159-18-124.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
0c7e5ef7aaa40275823ccc8d2c6c8e21912ca84d16818181dfa83daa6d95bee7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 23 Nov 2023 14:50:40 GMT
etag
W/"105d89dcf0d988572c3d6204df8d7b19"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
53
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
231123145140
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
88a0b834-5eb4-4b25-8aaf-5e4976265e56
x-trace-id
00-8697818ba54527593c81ef0a1385a8de-c4c8925edccc3aed-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 23 Nov 2023 14:50:40 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://fawkes.freshdesk.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
47
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
8670aa06-d14a-9adc-915c-ce3f337f8f3c
x-trace-id
00-b65ba768a3aff0073a87d21f8d80b079-7db1462598f7188d-01
x-xss-protection
1; mode=block
theme.css
fawkes.freshdesk.com/assets/cdn/portal/styles/
1 MB
117 KB
Stylesheet
General
Full URL
https://fawkes.freshdesk.com/assets/cdn/portal/styles/theme.css
Requested by
Host: fawkes.freshdesk.com
URL: https://fawkes.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.159.18.124 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-159-18-124.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://fawkes.freshdesk.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

date
Thu, 23 Nov 2023 14:50:40 GMT
content-security-policy
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124 KB
128 KB
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General
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https://fawkes.freshdesk.com/assets/cdn/portal/scripts/marketplace.js
Requested by
Host: fawkes.freshdesk.com
URL: https://fawkes.freshdesk.com/support/home
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
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Response headers

date
Thu, 23 Nov 2023 14:50:40 GMT
content-security-policy
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fawkes.freshdesk.com/assets/cdn/portal/scripts/
2 KB
6 KB
Script
General
Full URL
https://fawkes.freshdesk.com/assets/cdn/portal/scripts/integrations.js
Requested by
Host: fawkes.freshdesk.com
URL: https://fawkes.freshdesk.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
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accept-language
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Response headers

date
Thu, 23 Nov 2023 14:50:40 GMT
content-security-policy
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vary
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Name Value
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Request headers

Referer
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Origin
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
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content-security-policy-report-only
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server
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Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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Response headers

date
Thu, 23 Nov 2023 14:50:40 GMT
content-security-policy
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
AmazonS3 /
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Response headers

Date
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x-amz-version-id
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TLS 1.3, , AES_128_GCM
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accept-language
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Response headers

x-amz-version-id
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content-encoding
gzip
via
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date
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x-amz-cf-pop
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x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
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server
AmazonS3
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W/"b2bf3af76f082fbab839fe59bd98479e"
vary
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cache-control
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x-amz-cf-id
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General
Full URL
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Requested by
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.45 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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last-modified
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server
AmazonS3
x-amz-cf-pop
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vary
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content-type
application/javascript
cache-control
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Full URL
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Host: fawkes.freshdesk.com
URL: https://fawkes.freshdesk.com/assets/cdn/portal/scripts/bottom.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.169.21 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
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Request headers

accept-language
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Response headers

Date
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x-amz-version-id
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H2
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TLS 1.3, , AES_128_GCM
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content-type
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General
Full URL
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TLS 1.3, , AES_128_GCM
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Request headers

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content-encoding
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via
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strict-transport-security
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server
nginx
x-amz-cf-pop
FRA56-C2
age
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x-powered-by
Express
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x-cache
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content-type
application/javascript; charset=utf-8
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public, max-age=120
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x-amz-cf-id
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
Thu, 23 Nov 2023 14:50:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
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private, no-cache, no-cache=Set-Cookie, proxy-revalidate
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.157.98.239 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.6045.159 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 23 Nov 2023 14:50:41 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37

Verdicts & Comments Add Verdict or Comment

18 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

4 Cookies

Domain/Path Name / Value
fawkes.freshdesk.com/ Name: _x_w
Value: 7_1
fawkes.freshdesk.com/ Name: _x_m
Value: x_b
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%22696684028421462%22%2C%22pageviewId%22%3A%222200433093115138%22%2C%22sessionId%22%3A%223637435645761135%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Ffawkes.freshdesk.com%2F%22%2C%22ts%22%3A1700751041270%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fawkes.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
13.32.27.86
18.159.18.124
18.66.112.45
18.66.122.32
2a00:1450:4001:80f::2003
2a00:1450:4001:829::200a
52.219.169.21
52.57.146.240
54.157.98.239
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0c7e5ef7aaa40275823ccc8d2c6c8e21912ca84d16818181dfa83daa6d95bee7
11d7b11a139ffd2e08fd5cd1f55f08f33c292a5622594be35c72f35f69d875e8
2525ad0ed391e7cae46438b00dbf80dec669db35c0464989879a91b1a6a87f38
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