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Contact Us
Halfords Retail Stores Customer Service Enquiries:
For more information on how to contact us click here
7 Days a week
08:00 - 22:00
Tel: 0330 135 9779*
Monday-Friday
08:00 - 20:00
Saturday
08:00 - 18:00
Sunday
10:00 - 17:00
Halfords Garage Enquiries:
Tel: 0330 135 9779*
Monday-Friday
08:00 - 18:00
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*Calls to 03 numbers from private phones (including mobiles) are charged at the
local rate and are included as part of any inclusive call minutes provided by
your phone operator. Calls may be recorded for monitoring and quality purposes.
Further details are available in our Privacy Policy here.
TERMS OF USE
These terms set out how you may use our websites and our App. Please read these
terms of use carefully, together with our Privacy Policy before you start to use
any of our sites or our App. By using any of our sites or App you confirm that
you accept these terms and that you agree to comply with them. If you do not
agree to these terms of use, you must not use any of our sites.
ACCESS
We do not guarantee that any of our sites or our App, or any content on them,
will always be available or be uninterrupted. We may suspend, withdraw,
discontinue or change all or any part of our sites without notice. We will not
be liable to you if for any reason one of our sites is unavailable at any time
or for any period. We may limit the availability of our sites or any service or
product described on any one of our sites to any person or geographic area at
any time.
NO RELIANCE ON INFORMATION
We have taken every care in the preparation of the content of our sites and our
App. To the extent permitted by applicable law, we disclaim all warranties,
express or implied, as to the accuracy of the information contained in any of
the materials on any of our sites and our App. Due to the changing nature of the
information contained on our sites and our App we shall have no liability
whatsoever for any damages or losses arising directly or indirectly as a result
of any of the information accessible via the sites and the App not being
accurate, complete or up to date.
VIRUSES
We do not guarantee that our sites or our App will be secure or free from bugs
or viruses. Due to the nature and inherent risks of communications and the
transfer of data over the internet, we shall have no liability whatsoever for
any damages or losses resulting from viruses, worms, Trojan horses or other
malicious code or the corruption or loss of data or any damage to software or
hardware. You should use your own virus protection software.
You must not misuse any of our sites or our App by knowingly introducing
viruses, Trojans, worms, logic bombs or other material which is malicious or
technologically harmful. You must not attempt to gain unauthorised access to our
sites our App, the server on which our sites or our App are stored or any
server, computer or database connected to our sites or our App. You must not
attack our sites or our App via a denial-of-service attack or a distributed
denial-of service attack. By breaching this provision, you would commit a
criminal offence under the Computer Misuse Act 1990 and we reserve the right to
report any such breach to the relevant authorities.
REGISTRATION
You warrant that the personal information which you are required to provide when
you register as a user of one of our sites or our App is true, accurate, current
and complete in all respects. You agree not to impersonate any other person or
entity or to use a false name or a name that you are not authorised to use. You
will notify us immediately of any changes to the personal information you have
provided us with.
INTELLECTUAL PROPERTY RIGHTS
All copyright, trademarks and all other intellectual property rights in all
material or content supplied as part of our sites or our App shall remain at all
times vested in us or our licensors. You are permitted to use this material only
as expressly authorised by us or our licensors.
You may download extracts of any page(s) from our sites or our App for your
personal use or in accordance with any contractual relationship we have with
you. However, you must not modify the paper or digital copies of any materials
you have printed off or downloaded in any way, and you must not use any
illustrations, photographs, video or audio sequences or any graphics separately
from any accompanying text identifying the authors of content on our sites or
our App.
SOCIAL MEDIA
These terms also govern any submissions you make on any third party website
related to us or page such as any of our Facebook pages, Twitter, Pinterest,
YouTube or social networking sites. All comments, images, videos and any other
type of material posted on any third party social networking site do not
necessarily reflect our opinions or ideas nor those of our employees and we are
not responsible for any such content. In any event, all material posted on any
third party social networking site must comply with these terms and the third
party social networking sites' terms of use, as applicable.
Whenever you make use of a feature that allows you to upload content to our
sites or our App, or to make contact with other users of our sites, you must
comply with the acceptable standards set out in these terms.
ACCEPTABLE STANDARDS
Any and all material which you contribute to any of our sites or our App
("contributions"), and to any interactive services associated with them must
comply with the following standards. Contributions must not:
* Contain any material which is defamatory of any person or be threatening,
abuse or invade another's privacy; or be likely to harass, upset, embarrass,
alarm or annoy any other person.
* Contain any material which is obscene, offensive, hateful or inflammatory
including any sexually explicit material or promoting violence.
* Promote discrimination based on race, sex, religion, nationality, disability,
sexual orientation or age.
* Infringe any copyright, database right or trade mark of any other person.
* Be made in breach of any legal duty owed to a third party, such as a
contractual duty or a duty of confidence.
* Promote any illegal activity.
You agree that you will only use our sites or our App for lawful purposes and
will not:
* Use them in any way that breaches any applicable local, national or
international law or regulation.
* Use them in any way that is unlawful or fraudulent, or has any unlawful or
fraudulent purpose or effect.
* Transmit, or procure the sending of, any unsolicited or unauthorised
advertising or promotional material or any other form of similar solicitation
(spam).
* Knowingly transmit any data, send or upload any material that contains
viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware
or any other harmful programs or similar computer code designed to adversely
affect the operation of any computer software or hardware.
* Reproduce, duplicate, copy or re-sell any part of our sites in contravention
of the provisions these terms of use.
We will determine, in our discretion, whether there has been a breach of the
above acceptable use requirements through your use of any of our sites or our
App. When a breach of our requirements has occurred, we may take such action as
we deem appropriate including immediate, temporary or permanent withdrawal of
your right to use our site or our App and/or legal action.
INTERACTIVE SERVICES
We will do our best to assess any possible risks for users from third parties
when they use any interactive service provided on our sites or our App, and we
will decide in each case whether it is appropriate to use moderation of the
relevant service (including what kind of moderation to use) in the light of
those risks. However, we are under no obligation to oversee, monitor or moderate
any interactive service we provide on our sites or our App, and we expressly
exclude our liability for any loss or damage arising from the use of any
interactive service by a user in contravention of the above requirements,
whether the service is moderated or not.
THIRD PARTY LINKS
Certain links on our sites and our App will lead to websites which are not under
our control. When you activate any of these you will leave our site/App and we
will have no control over and will accept no responsibility or liability for the
material on any website which is not under our control. We assume no
responsibility for the content of websites linked on our site and our App. Such
links should not be interpreted as endorsement by us of those linked websites.
We will not be liable for any loss or damage that may arise from your use of
them.
APPLICABLE LAW
These terms of use are governed by English law and subject to the non-exclusive
jurisdiction of England and Wales. Nothing in these terms of use excludes or
limits our liability for death or personal injury arising from our negligence,
or our fraud or fraudulent misrepresentation, or any other liability that cannot
be excluded or limited by English law.
Thank you for visiting our site.
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