support.namecheap.com Open in urlscan Pro
149.126.77.122  Public Scan

Form analysis
2 forms found in the DOM

Name: chatsendemailform — POST https://support.namecheap.com/visitor/index.php?/LiveChat/Chat/SendEmail

<form name="chatsendemailform" method="post" action="https://support.namecheap.com/visitor/index.php?/LiveChat/Chat/SendEmail" target="_top" onsubmit="return ValidateChatSendEmailForm();">
  <table width="100%" border="0" cellspacing="1" cellpadding="2">
    <tbody>
      <tr>
        <td align="left" valign="middle" colspan="2">A transcript of the conversation so far will be emailed to the address below:</td>
      </tr>
      <tr>
        <td class="fieldtitle" align="left" valign="middle">Email:</td>
        <td align="left" valign="middle"><input type="text" name="email" id="chatsendemail" class="swifttext" value=""></td>
      </tr>
      <tr>
        <td class="fieldtitle" align="left" valign="middle">&nbsp;</td>
        <td align="left" valign="middle"><input type="submit" class="rebuttonblue" value="Send"> <input type="button" class="rebuttonred" onclick="javascript: CloseEmailDialog();" value="Cancel">
          <div id="chatsendemailerror" class="errorrowhidden">One of the required fields is empty</div>
          <div id="chatsendemailinvaliderror" class="errorrowhidden">The email address entered is not valid</div>
        </td>
      </tr>
    </tbody>
  </table>
</form>

POST /visitor/index.php?/LiveChat/Chat/Start/

<form method="post" action="/visitor/index.php?/LiveChat/Chat/Start/" enctype="multipart/form-data">
  <p>To help us serve you better, please provide some information before we begin your chat.</p>
  <p>If you have an account, please <a href="https://www.namecheap.com/myaccount/login-signup?returnurl=https%3A%2F%2Fsupport.namecheap.com%2Fvisitor%2Findex.php%3F%2FLiveChat%2FChat%2FStart">log in</a> for a more tailored and personal service.</p>
  <div class="section section--bordered"><label for="chatsubject" class="label">Your Question: <span class="tooltip"> * <span class="tooltip__message">Required field</span></span></label><textarea name="subject" placeholder="Start by telling us what you need help with:
  - What product do you need help with?
  - What are you trying to achieve?
  - If there is a problem, please provide steps to reproduce and all related details" id="chatsubject" maxlength="2048" autofocus="autofocus" class="form-control form-control--textarea"></textarea><!----><!---->
    <div class="tags-holder">
      <p class="title">Additionally select tags to specify your request:</p>
      <div class="checkbox hidden"><input type="checkbox" id="search_with_tags" checked="checked" class="checkbox__input"><label for="search_with_tags" class="checkbox__label"> Use tags to get the answer. </label></div>
      <div id="applied-badges">
        <div id="primary-badges" class="tags-group"><span><span class="badge"> account </span></span><span><span class="badge"> domain name </span></span><span><span class="badge"> ssl </span></span><span><span class="badge"> hosting
            </span></span><span><span class="badge"> email </span></span><span><span class="badge"> dns </span></span><span><span class="badge"> app </span></span><span><span class="badge"> purchase/register </span></span><span><span class="badge">
              deposit </span></span><span><span class="badge"> renew </span></span><span><span class="badge"> cancellation </span></span></div>
        <div id="secondary-badges" class="tags-group"></div><!---->
      </div>
    </div>
    <div id="search-results-links" class="padding-top-24">
      <div><!----></div>
    </div>
  </div>
  <div class="section"><label for="department-select" class="label">Department: <span class="tooltip"> * <span class="tooltip__message">Required field</span></span></label>
    <div class="fake-select"><select name="departmentid" id="department-select" class="form-control form-control--select">
        <option value="15"> Domains Support - Online </option>
        <option value="35"> SSL Support - Online </option>
        <option value="97"> Domain Transfers Support - Online </option>
        <option value="87"> Apps Support - Online </option>
        <option value="26"> Hosting Support - Online </option>
        <option value="45"> Private Email Support - Online </option>
        <option value="146"> EasyWP Support - Online </option>
        <option value="200"> VPN application - Support - Online </option>
        <option value="270"> Supersonic CDN Support - Online </option>
        <option value="300"> Pre-Sales - Domains - Online </option>
        <option value="303"> Pre-Sales - Hosting - Online </option>
      </select>
      <div class="form-control"></div>
    </div><!----><!---->
  </div>
  <div class="section"><label for="chatfullname" class="label">Full Name: <span class="tooltip"> * <span class="tooltip__message">Required field</span></span></label><input type="text" name="fullname" id="chatfullname" class="form-control"><!---->
  </div>
  <div class="section"><label for="chatemail" class="label">Email: <span class="tooltip"> * <span class="tooltip__message">Required field</span></span></label><input type="text" name="email" id="chatemail" class="form-control"><!----><!----></div>
  <div class="checkbox"><input id="registrationconsent" name="registrationconsent" type="checkbox" class="checkbox__input"><label for="registrationconsent" class="checkbox__label"> By using this service, you provide explicit consent for Namecheap to
      collect and process the personal data you submit and/or any other personal data that may be necessary to support helping you with your request(s). <br> You also agree to our
      <a href="https://www.namecheap.com/legal/general/privacy-policy.aspx" target="_blank">Privacy Policy</a>, <a href="https://www.namecheap.com/legal/" target="_blank">Terms of Service</a> and any related policies. <span class="tooltip"> * <span
          class="tooltip__message">Required field</span></span></label><!----></div>
  <div class="section"><button type="submit" class="button"> Start Chat </button></div><input type="hidden" name="sessionid" value="BTboolx54xigq0211822f1f6dab17958e34f030cab23d288ef6c9zJg4HjrIE0r"><input type="hidden" name="ml_session_id"
    value="b5fb2b67781b"><input type="hidden" name="prompttype" value="chat"><input type="hidden" name="filterdepartmentid"><input type="hidden" name="typeSelectedDepartment">
</form>

Text Content

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Screen-Reader Mode

 * Close
 * Print
 * Email
 * Sound: On
 * Sound: Off

A transcript of the conversation so far will be emailed to the address below:
Email:  
One of the required fields is empty
The email address entered is not valid

To help us serve you better, please provide some information before we begin
your chat.

If you have an account, please log in for a more tailored and personal service.

Your Question: * Required field

Additionally select tags to specify your request:

Use tags to get the answer.
account domain name ssl hosting email dns app purchase/register deposit renew
cancellation


Department: * Required field
Domains Support - Online SSL Support - Online Domain Transfers Support - Online
Apps Support - Online Hosting Support - Online Private Email Support - Online
EasyWP Support - Online VPN application - Support - Online Supersonic CDN
Support - Online Pre-Sales - Domains - Online Pre-Sales - Hosting - Online

Full Name: * Required field
Email: * Required field
By using this service, you provide explicit consent for Namecheap to collect and
process the personal data you submit and/or any other personal data that may be
necessary to support helping you with your request(s).
You also agree to our Privacy Policy, Terms of Service and any related policies.
* Required field
Start Chat
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