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URL:
https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385?rf=2023-05-31
Submission: On June 01 via api from US — Scanned from DE
Submission: On June 01 via api from US — Scanned from DE
Form analysis 13 forms found in the DOM
Name: browser_notifications —
<form name="browser_notifications" id="bnotifications_form">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
</form>/search.php
<form action="/search.php">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="search" name="keywords" placeholder="Search">
<input type="hidden" name="reset" value="1">
<div id="search-icon-over-input">
<i class="fa fa-search"></i>
</div>
</form>/search.php
<form action="/search.php">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="search" name="keywords" placeholder="Search">
<input type="hidden" name="reset" value="1">
</form>Name: newsletter-pop-under-form — POST
<form action="" method="post" id="newsletter-pop-under-form" name="newsletter-pop-under-form" role="form" novalidate="novalidate">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="hidden" name="source" value="register_daily_newsletter">
<div class="form-group-lg input-group">
<label for="newsletter_email" class="sr-only">Email address</label>
<input class="form-control input-lg input-mobile-xsmall" type="email" id="registration-txt-email" name="email" placeholder="Email address">
<span class="input-group-btn">
<button type="button" id="newsletter_submit_btn1" class="btn btn-primary btn-lg input-mobile-xsmall" onclick="$('#newsletter-pop-under').toggle('blind', {}, 1000);">Submit</button>
</span>
</div>
<p class="top10">By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></p>
<div id="newsletter-pop-under" style="display: none;">
<div class="form-group col-sm-12 txt-col">
<h6>Please fill out the following fields:</h6>
<input type="text" class="form-control form-text tb-company" id="registration-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group ">
<div class="col-sm-6 txt-col">
<input type="text" class="form-control form-text tb-phone" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="col-sm-6 select-col">
<select class="form-control form-select select-country" id="registration-select-country" name="country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
</div>
<div class="form-group col-sm-12 select-col top15">
<select class="form-control form-select select-title-level " id="registration-select-title-level" name="title_level" placeholder="Title" title="Title Level">
<option value="">Title Level</option>
<option value="55">Analytics/Architecture/Engineering</option>
<option value="47">Attorney / General Counsel / Counsel</option>
<option value="25">AVP</option>
<option value="50">Board of Director</option>
<option value="58">C - level</option>
<option value="22">C Level - Other</option>
<option value="19">CCO</option>
<option value="15">CEO / President</option>
<option value="16">CFO</option>
<option value="49">Chairperson</option>
<option value="21">CIO</option>
<option value="18">CISO / CSO</option>
<option value="57">CISO/CSO/CIO</option>
<option value="17">COO</option>
<option value="20">CRO</option>
<option value="34">CTO</option>
<option value="26">Director</option>
<option value="23">EVP / SVP / FVP</option>
<option value="53">Head</option>
<option value="54">Healthcare Professional</option>
<option value="60">Manager</option>
<option value="27">Manager / Supervisor</option>
<option value="36">Partner</option>
<option value="56">Specialist/Other</option>
<option value="59">Staff</option>
<option value="24">VP</option>
<option>--Other Title Level--</option>
</select>
</div>
<div class="form-group col-sm-12 select-col" id="newsletter-pop-under-txt-other-title-level-col">
<input type="text" class="form-control form-text tb-other-title-level" style="display: none;" id="newsletter-pop-under-txt-other-title-level" name="title_other" placeholder="Other Title Level" title="Other Title Level">
</div>
<div class="form-group col-sm-12 select-col">
<select class="form-control form-select select-job-function" id="registration-select-job-function" name="job_function" placeholder="Job Function" title="Job Function">
<option value="">Job Function</option>
<option value="48">Anti-Money Laundering (AML)</option>
<option value="21">Audit</option>
<option value="71">BSA</option>
<option value="52">Business Continuity/Disaster Recovery</option>
<option value="45">Business Development</option>
<option value="27">Cashier / Customer Service / Administrative</option>
<option value="19">Clinical Healthcare Professional</option>
<option value="74">Cloud - IT</option>
<option value="73">Cloud - Security</option>
<option value="70">Compliance</option>
<option value="23">Compliance / BSA</option>
<option value="39">Data Management</option>
<option value="42">Debit/Credit Card/Electronic Banking</option>
<option value="24">eCommerce / eBusiness</option>
<option value="11">Executive Management</option>
<option value="14">Finance / Accounting</option>
<option value="12">Founder / Owner</option>
<option value="20">Fraud</option>
<option value="18">HR / Training</option>
<option value="33">Information Security</option>
<option value="16">Information Technology</option>
<option value="26">Legal</option>
<option value="37">Lending</option>
<option value="41">Loss Prevention</option>
<option value="15">Marketing</option>
<option value="35">Network / Systems / Web</option>
<option value="75">Operational Technology</option>
<option value="13">Operations</option>
<option value="69">Others</option>
<option value="54">Policies / Procedures</option>
<option value="43">Product Management</option>
<option value="47">Project</option>
<option value="65">Regulatory Affairs</option>
<option value="22">Risk Management</option>
<option value="25">Sales</option>
<option value="17">Security / Privacy</option>
<option value="57">Vendor Management</option>
<option>--Other Job Function--</option>
</select>
</div>
<div class="form-group col-md-12 select-col" id="newsletter-pop-under-txt-other-job-function-col">
<input type="text" class="form-control form-text tb-other-job-function" style="display: none;" id="newsletter-pop-under-txt-other-job-function" name="job_other" placeholder="Other Job Function" title="Other Job Function">
</div>
<div class="col-md-12" id="newsletter-pop-under-subscription-preferences">
<h6>Subscription Preferences:</h6>
</div>
<div class="form-group row">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_DBT_enews1">
<input type="checkbox" class="enews_option" name="DBT_enews" id="pop_DBT_enews1" checked="">DataBreachToday</label>
</div>
</div>
<div class="col-md-8 chk-col">
<div class="col-xs-7 col-sm-2 col-xs-offset-1 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_IR_enews1">
<input type="checkbox" class="enews_option" name="IR_enews" id="pop_IR_enews1" checked="">InfoRiskToday</label>
</div>
</div>
</div>
<div class="form-group row newletter-pop-under-prefs">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3 chk-col-lv2">
<label class="checkbox-inline text-nowrap" for="pop_CAIS_enews1">
<input type="checkbox" class="enews_option" name="CAIS_enews" id="pop_CAIS_enews1" checked="">CareersInfoSecurity</label>
</div>
</div>
</div>
<div class="text-center">
<button type="submit" class="btn btn-primary" id="newsletter_submit_btn2">Subscribe</button>
</div>
</div>
</form><form action="" class="">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<h4 class="title" style="padding-left: 0;">Newsletter</h4>
<div class="form-group input-group">
<label for="email_footer" class="sr-only">Email address</label>
<input type="email" id="email_footer" class="form-control" placeholder="Email">
<span class="input-group-btn">
<button class="btn btn-primary pull-right" type="button" onclick="$('#newsletter-register-modal-txt-email').val($('#email_footer').val());$('#modalNewsletterRegister').modal('show');">Sign up</button>
</span>
</div>
<small>By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></small>
</form><form id="newsletter-register-modal-form" role="form" novalidate="novalidate">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="hidden" name="source" value="register_newsletter">
<div class="form-group col-md-12 text-col">
<h6>Please fill out the following fields<br> (All fields required):</h6>
<input type="email" class="form-control form-text tb-email" id="newsletter-register-modal-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group col-md-12 txt-col">
<input type="text" class="form-control form-text tb-company" id="newsletter-register-modal-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group ">
<div class="col-md-6 txt-col ">
<input type="text" class="form-control form-text tb-phone" id="newsletter-register-modal-txt-phone" name="phone" placeholder="Phone" title="Phone">
</div>
</div>
<div class="form-group ">
<div class="col-md-6 select-col ">
<select class="form-control form-select select-country" id="newsletter-register-modal-select-country" name="country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
</div>
<div class="form-group col-md-12 select-col top15">
<select class="form-control form-select select-title-level " id="registration-select-title-level" name="title_level" placeholder="Title" title="Title Level">
<option value="">Title Level</option>
<option value="55">Analytics/Architecture/Engineering</option>
<option value="47">Attorney / General Counsel / Counsel</option>
<option value="25">AVP</option>
<option value="50">Board of Director</option>
<option value="58">C - level</option>
<option value="22">C Level - Other</option>
<option value="19">CCO</option>
<option value="15">CEO / President</option>
<option value="16">CFO</option>
<option value="49">Chairperson</option>
<option value="21">CIO</option>
<option value="18">CISO / CSO</option>
<option value="57">CISO/CSO/CIO</option>
<option value="17">COO</option>
<option value="20">CRO</option>
<option value="34">CTO</option>
<option value="26">Director</option>
<option value="23">EVP / SVP / FVP</option>
<option value="53">Head</option>
<option value="54">Healthcare Professional</option>
<option value="60">Manager</option>
<option value="27">Manager / Supervisor</option>
<option value="36">Partner</option>
<option value="56">Specialist/Other</option>
<option value="59">Staff</option>
<option value="24">VP</option>
<option>--Other Title Level--</option>
</select>
</div>
<div class="form-group col-md-12 select-col" id="newsletter-pop-under-txt-other-title-level-col">
<input type="text" class="form-control form-text tb-other-title-level" id="newsletter-pop-under-txt-other-title-level" name="title_other" placeholder="Other Title Level" title="Other Title Level">
</div>
<div class="form-group col-md-12 select-col">
<select class="form-control form-select select-job-function" id="registration-select-job-function" name="job_function" placeholder="Job Function" title="Job Function">
<option value="">Job Function</option>
<option value="48">Anti-Money Laundering (AML)</option>
<option value="21">Audit</option>
<option value="71">BSA</option>
<option value="52">Business Continuity/Disaster Recovery</option>
<option value="45">Business Development</option>
<option value="27">Cashier / Customer Service / Administrative</option>
<option value="19">Clinical Healthcare Professional</option>
<option value="74">Cloud - IT</option>
<option value="73">Cloud - Security</option>
<option value="70">Compliance</option>
<option value="23">Compliance / BSA</option>
<option value="39">Data Management</option>
<option value="42">Debit/Credit Card/Electronic Banking</option>
<option value="24">eCommerce / eBusiness</option>
<option value="11">Executive Management</option>
<option value="14">Finance / Accounting</option>
<option value="12">Founder / Owner</option>
<option value="20">Fraud</option>
<option value="18">HR / Training</option>
<option value="33">Information Security</option>
<option value="16">Information Technology</option>
<option value="26">Legal</option>
<option value="37">Lending</option>
<option value="41">Loss Prevention</option>
<option value="15">Marketing</option>
<option value="35">Network / Systems / Web</option>
<option value="75">Operational Technology</option>
<option value="13">Operations</option>
<option value="69">Others</option>
<option value="54">Policies / Procedures</option>
<option value="43">Product Management</option>
<option value="47">Project</option>
<option value="65">Regulatory Affairs</option>
<option value="22">Risk Management</option>
<option value="25">Sales</option>
<option value="17">Security / Privacy</option>
<option value="57">Vendor Management</option>
<option>--Other Job Function--</option>
</select>
</div>
<div class="form-group col-md-12 select-col" id="newsletter-pop-under-txt-other-job-function-col">
<input type="text" class="form-control form-text tb-other-job-function" id="newsletter-pop-under-txt-other-job-function" name="job_other" placeholder="Other Job Function" title="Other Job Function">
</div>
<div class="col-md-12">
<h6>Subscription Preferences:</h6>
</div>
<div class="form-group row">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_DBT_enews1">
<input type="checkbox" class="enews_option" name="DBT_enews" id="pop_DBT_enews1" checked="">DataBreachToday</label>
</div>
</div>
<div class="col-md-8 chk-col">
<div class="col-xs-7 col-sm-2 col-xs-offset-1 col-md-3">
<label class="checkbox-inline text-nowrap" for="pop_IR_enews1">
<input type="checkbox" class="enews_option" name="IR_enews" id="pop_IR_enews1" checked="">InfoRiskToday</label>
</div>
</div>
</div>
<div class="form-group row newletter-pop-under-prefs">
<div class="col-md-4 chk-col">
<div class="col-xs-4 col-sm-2 col-md-3 chk-col-lv2">
<label class="checkbox-inline text-nowrap" for="pop_CAIS_enews1">
<input type="checkbox" class="enews_option" name="CAIS_enews" id="pop_CAIS_enews1" checked="">CareersInfoSecurity</label>
</div>
</div>
</div>
<div class="text-center">
<button type="submit" class="btn btn-primary" id="newsletter_popup_submit_btn">Subscribe</button>
</div>
</form>Name: request-share-modal —
<form class="top-margin-30" id="request-share-modal" name="request-share-modal">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<div class="well requested-content-box" id="modal-requested-content-well">
<div class="row">
<div class="col-md-3">
<img src="https://4a7efb2d53317100f611-1d7064c4f7b6de25658a4199efb34975.ssl.cf1.rackcdn.com/customer-experience-trust-rely-on-building-systems-that-scale-showcase_image-1-p-3385.jpg" class="img-responsive img-permitted">
</div>
<div class="col-md-9">
<p class="asset-title">Customer Experience and Trust Rely on Building IT Systems That Scale</p>
</div>
</div>
<div class="row">
<div class="col-md-12">
<a href="https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385" class="asset-link">https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385</a>
</div>
</div>
</div>
<input type="hidden" id="asset_url" name="asset" value="https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385">
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-first-name" name="first_name" placeholder="First Name" title="First Name">
</div>
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-last-name" name="name" placeholder="Last Name" title="Last Name">
</div>
<div class="form-group">
<input type="email" class="form-control" id="request-share-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group">
<select class="form-control" id="request-share-select-country" name="country" placeholder="Country" title="Country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-company" name="company" placeholder="Company" title="Company">
</div>
<button type="submit" class="btn btn-primary pull-right">Submit Request</button>
</form>Name: asset-email-share-modal —
<form class="top-margin-30" id="asset-email-share-modal" name="asset-email-share-modal">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="hidden" name="send_id" value="3385">
<input type="hidden" name="type" value="b">
<div class="well requested-content-box" id="modal-requested-content-well">
<div class="row">
<div class="col-md-3">
<img src="https://4a7efb2d53317100f611-1d7064c4f7b6de25658a4199efb34975.ssl.cf1.rackcdn.com/customer-experience-trust-rely-on-building-systems-that-scale-showcase_image-1-p-3385.jpg" class="img-responsive img-permitted">
</div>
<div class="col-md-9">
<p class="asset-title">Customer Experience and Trust Rely on Building IT Systems That Scale</p>
</div>
</div>
<div class="row">
<div class="col-md-12">
<a href="https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385" class="asset-link">https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385</a>
</div>
</div>
</div>
<input type="hidden" id="asset_url" name="asset" value="https://www.databreachtoday.com/blogs/customer-experience-trust-rely-on-building-systems-that-scale-p-3385">
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-first-name" name="name_from" placeholder="Your Name" title="Your Name">
</div>
<div class="form-group">
<input type="email" class="form-control" id="request-share-txt-email" name="email_from" placeholder="Your Email" title="Your Email">
</div>
<div class="form-group">
<input type="text" class="form-control" id="request-share-txt-first-name" name="name_to[]" placeholder="Recipient Name" title="Recipient Name">
</div>
<div class="form-group">
<input type="email" class="form-control" id="request-share-txt-email" name="email_to[]" placeholder="Recipient Email" title="Recipient Email">
</div>
<div class="form-group">
<textarea name="message" class="form-control form-text bot10" placeholder="Optional Message" title="Text Area" rows="3"></textarea>
</div>
<div class="form-group">
<p> Just to prove you are a human, please solve the equation:<br>
<span id="request-share-txt-captcha-question"></span>
</p>
<input type="text" class="form-control" id="request-share-txt-captcha" name="challenge_answer" placeholder="Answer" title="Challenge Answer">
</div>
<button type="submit" id="assetEmailSubmit" class="btn btn-primary pull-right">Send Email</button>
</form><form id="registration-modal">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<div class="col-sm-8">
<h4>Register with an ISMG account</h4>
<div class="row">
<div class="col-xs-6">
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-first-name" name="name_first" placeholder="First name" title="First name">
</div>
</div>
<div class="col-xs-6">
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-last-name" name="name_last" placeholder="Last name" title="Last name">
</div>
</div>
</div>
<div class="form-group">
<input type="text" class="form-control " id="registration-txt-company" name="inst_name" placeholder="Company" title="Company">
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="form-group">
<input type="email" class="form-control " id="registration-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="password" class="form-control " id="registration-txt-password" name="password1" placeholder="Password" title="Password">
<small>Password must have a minimum of 6 characters</small>
</div>
<!-- Multiple Checkboxes (inline) -->
<div class="form-group row bot5">
<label class="col-xs-12 control-label" for="chk_stp1">Email Newsletters</label>
</div>
<div class="col-xs-6">
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="DBT_enews" id="chk_stp1-1" value="1">DataBreachToday</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="IR_enews" id="chk_stp1-2" value="2">InfoRiskToday</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="CAIS_enews" id="chk_stp1-3" value="3">CareersInfoSecurity</label>
</div>
</div>
<div class="col-xs-6">
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="BIS_enews" id="chk_stp1-1" value="1">BankInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="CUIS_enews" id="chk_stp1-2" value="2">CUInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="GIS_enews" id="chk_stp1-3" value="3">GovInfoSecurity</label>
</div>
<div class="row">
<label class="checkbox-inline" for="chk_stp1-1"><input type="checkbox" name="HIS_enews" id="chk_stp1-4" value="4">HealthcareInfoSecurity</label>
</div>
</div>
<div style="clear:both;"></div>
<hr class="top10 bot10">
<div class="form-group pull-right" style="display:inline-block">
<button type="submit" id="registration-btn-submit" class="btn btn-primary">Register</button>
</div>
<small>By submitting this form you agree to our <a href="/tos" target="_blank">Privacy & GDPR Statement</a></small>
</div>
<div class="col-sm-4">
<hr class="visible-xs-block">
<h4>Already have an<br>ISMG account?</h4>
<p><a href="javascript:void(0)" onclick="$('#modalRegister').modal('hide');$('#modalSigninISMG').modal('show');">Sign in now <i class="fa fa-angle-right"></i></a></p>
<hr>
<p>Need help registering?<br>
<a href="javascript:void(0)" onclick="$('#modalContactSupport').modal('show');">Contact support <i class="fa fa-angle-right"></i></a>
</p>
</div>
</form><form id="registration-additional-info">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<h3>Thank you for registering with ISMG</h3>
<p>Complete your profile and stay up to date</p>
<div class="form-group">
<select class="form-control" id="registration-select-title-level" name="title_level" placeholder="Title Level" title="Title Level">
<option value="">Title Level</option>
<option value="55">Analytics/Architecture/Engineering</option>
<option value="47">Attorney / General Counsel / Counsel</option>
<option value="25">AVP</option>
<option value="50">Board of Director</option>
<option value="58">C - level</option>
<option value="22">C Level - Other</option>
<option value="19">CCO</option>
<option value="15">CEO / President</option>
<option value="16">CFO</option>
<option value="49">Chairperson</option>
<option value="21">CIO</option>
<option value="18">CISO / CSO</option>
<option value="57">CISO/CSO/CIO</option>
<option value="17">COO</option>
<option value="20">CRO</option>
<option value="34">CTO</option>
<option value="26">Director</option>
<option value="23">EVP / SVP / FVP</option>
<option value="53">Head</option>
<option value="54">Healthcare Professional</option>
<option value="60">Manager</option>
<option value="27">Manager / Supervisor</option>
<option value="36">Partner</option>
<option value="56">Specialist/Other</option>
<option value="59">Staff</option>
<option value="24">VP</option>
<option>--Other Title Level--</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" style="display: none;" id="registration-txt-title-level-other" name="title_other" placeholder="Title Level (other)" title="Title Level (other)">
</div>
<div class="form-group">
<select class="form-control " id="registration-select-job-function" name="job_function" title="Job Function">
<option value="">Job Function</option>
<option value="48">Anti-Money Laundering (AML)</option>
<option value="21">Audit</option>
<option value="71">BSA</option>
<option value="52">Business Continuity/Disaster Recovery</option>
<option value="45">Business Development</option>
<option value="27">Cashier / Customer Service / Administrative</option>
<option value="19">Clinical Healthcare Professional</option>
<option value="74">Cloud - IT</option>
<option value="73">Cloud - Security</option>
<option value="70">Compliance</option>
<option value="23">Compliance / BSA</option>
<option value="39">Data Management</option>
<option value="42">Debit/Credit Card/Electronic Banking</option>
<option value="24">eCommerce / eBusiness</option>
<option value="11">Executive Management</option>
<option value="14">Finance / Accounting</option>
<option value="12">Founder / Owner</option>
<option value="20">Fraud</option>
<option value="18">HR / Training</option>
<option value="33">Information Security</option>
<option value="16">Information Technology</option>
<option value="26">Legal</option>
<option value="37">Lending</option>
<option value="41">Loss Prevention</option>
<option value="15">Marketing</option>
<option value="35">Network / Systems / Web</option>
<option value="75">Operational Technology</option>
<option value="13">Operations</option>
<option value="69">Others</option>
<option value="54">Policies / Procedures</option>
<option value="43">Product Management</option>
<option value="47">Project</option>
<option value="65">Regulatory Affairs</option>
<option value="22">Risk Management</option>
<option value="25">Sales</option>
<option value="17">Security / Privacy</option>
<option value="57">Vendor Management</option>
<option>--Other Job Function--</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" style="display: none;" id="registration-txt-job-function-other" name="job_other" placeholder="Job function (other)" title="Job function (other)">
</div>
<div class="form-group">
<select class="form-control" id="registration-select-country" name="country" title="Country">
<option value="">Country</option>
<option value="US">United States</option>
<option value="CA">Canada</option>
<option value="IN">India</option>
<option value="AF">Afghanistan</option>
<option value="AL">Albania</option>
<option value="DZ">Algeria</option>
<option value="AS">American Samoa</option>
<option value="AD">Andorra</option>
<option value="AO">Angola</option>
<option value="AI">Anguilla</option>
<option value="AG">Antigua & Barbuda</option>
<option value="AR">Argentina</option>
<option value="AM">Armenia</option>
<option value="AW">Aruba</option>
<option value="AU">Australia</option>
<option value="AT">Austria</option>
<option value="AZ">Azerbaijan</option>
<option value="BS">Bahamas</option>
<option value="BH">Bahrain</option>
<option value="BD">Bangladesh</option>
<option value="BB">Barbados</option>
<option value="BY">Belarus</option>
<option value="BE">Belgium</option>
<option value="BZ">Belize</option>
<option value="BJ">Benin</option>
<option value="BM">Bermuda</option>
<option value="BT">Bhutan</option>
<option value="BO">Bolivia</option>
<option value="BA">Bosnia & Herzegovina</option>
<option value="BW">Botswana</option>
<option value="BR">Brazil</option>
<option value="VG">British Virgin Islands</option>
<option value="BN">Brunei</option>
<option value="BG">Bulgaria</option>
<option value="BF">Burkina Faso</option>
<option value="BI">Burundi</option>
<option value="KH">Cambodia</option>
<option value="CM">Cameroon</option>
<option value="CV">Cape Verde</option>
<option value="KY">Cayman Islands</option>
<option value="CF">Central African Republic</option>
<option value="TD">Chad</option>
<option value="CL">Chile</option>
<option value="CN">China</option>
<option value="CO">Colombia</option>
<option value="KM">Comoros</option>
<option value="CK">Cook Islands</option>
<option value="CR">Costa Rica</option>
<option value="CI">Côte d’Ivoire</option>
<option value="HR">Croatia</option>
<option value="CU">Cuba</option>
<option value="CY">Cyprus</option>
<option value="CZ">Czechia</option>
<option value="CG">Democratic Republic of the Congo</option>
<option value="DK">Denmark</option>
<option value="DJ">Djibouti</option>
<option value="DM">Dominica</option>
<option value="DO">Dominican Republic</option>
<option value="EC">Ecuador</option>
<option value="EG">Egypt</option>
<option value="SV">El Salvador</option>
<option value="GQ">Equatorial Guinea</option>
<option value="ER">Eritrea</option>
<option value="EE">Estonia</option>
<option value="SZ">Eswatini</option>
<option value="ET">Ethiopia</option>
<option value="FO">Faroe Islands</option>
<option value="FJ">Fiji</option>
<option value="FI">Finland</option>
<option value="FR">France</option>
<option value="GF">French Guiana</option>
<option value="PF">French Polynesia</option>
<option value="GA">Gabon</option>
<option value="GM">Gambia</option>
<option value="GE">Georgia</option>
<option value="DE">Germany</option>
<option value="GH">Ghana</option>
<option value="GI">Gibraltar</option>
<option value="GR">Greece</option>
<option value="GL">Greenland</option>
<option value="GD">Grenada</option>
<option value="GP">Guadeloupe</option>
<option value="GU">Guam</option>
<option value="GT">Guatemala</option>
<option value="GN">Guinea</option>
<option value="GW">Guinea-Bissau</option>
<option value="GY">Guyana</option>
<option value="HT">Haiti</option>
<option value="HN">Honduras</option>
<option value="HK">Hong Kong</option>
<option value="HU">Hungary</option>
<option value="IS">Iceland</option>
<option value="ID">Indonesia</option>
<option value="IR">Iran</option>
<option value="IQ">Iraq</option>
<option value="IE">Ireland</option>
<option value="IL">Israel</option>
<option value="IT">Italy</option>
<option value="JM">Jamaica</option>
<option value="JP">Japan</option>
<option value="JO">Jordan</option>
<option value="KZ">Kazakhstan</option>
<option value="KE">Kenya</option>
<option value="KI">Kiribati</option>
<option value="XK">Kosovo</option>
<option value="KW">Kuwait</option>
<option value="KG">Kyrgyzstan</option>
<option value="LA">Laos</option>
<option value="LV">Latvia</option>
<option value="LB">Lebanon</option>
<option value="LS">Lesotho</option>
<option value="LR">Liberia</option>
<option value="LY">Libya</option>
<option value="LI">Liechtenstein</option>
<option value="LT">Lithuania</option>
<option value="LU">Luxembourg</option>
<option value="MO">Macao</option>
<option value="MG">Madagascar</option>
<option value="MW">Malawi</option>
<option value="MY">Malaysia</option>
<option value="MV">Maldives</option>
<option value="ML">Mali</option>
<option value="MT">Malta</option>
<option value="MH">Marshall Islands</option>
<option value="MQ">Martinique</option>
<option value="MR">Mauritania</option>
<option value="MU">Mauritius</option>
<option value="YT">Mayotte</option>
<option value="MX">Mexico</option>
<option value="FM">Micronesia</option>
<option value="MD">Moldova</option>
<option value="MC">Monaco</option>
<option value="MN">Mongolia</option>
<option value="MS">Montserrat</option>
<option value="MA">Morocco</option>
<option value="MZ">Mozambique</option>
<option value="MM">Myanmar (Burma)</option>
<option value="NA">Namibia</option>
<option value="NR">Nauru</option>
<option value="NP">Nepal</option>
<option value="NL">Netherlands</option>
<option value="NC">New Caledonia</option>
<option value="NZ">New Zealand</option>
<option value="NI">Nicaragua</option>
<option value="NE">Niger</option>
<option value="NG">Nigeria</option>
<option value="NU">Niue</option>
<option value="MK">North Macedonia</option>
<option value="MP">Northern Mariana Islands</option>
<option value="NO">Norway</option>
<option value="OM">Oman</option>
<option value="PK">Pakistan</option>
<option value="PW">Palau</option>
<option value="PA">Panama</option>
<option value="PG">Papua New Guinea</option>
<option value="PY">Paraguay</option>
<option value="PE">Peru</option>
<option value="PH">Philippines</option>
<option value="PL">Poland</option>
<option value="PT">Portugal</option>
<option value="PR">Puerto Rico</option>
<option value="QA">Qatar</option>
<option value="RO">Romania</option>
<option value="RU">Russia</option>
<option value="RW">Rwanda</option>
<option value="WS">Samoa</option>
<option value="SM">San Marino</option>
<option value="ST">São Tomé & Príncipe</option>
<option value="SA">Saudi Arabia</option>
<option value="SN">Senegal</option>
<option value="RS">Serbia</option>
<option value="SC">Seychelles</option>
<option value="SL">Sierra Leone</option>
<option value="SG">Singapore</option>
<option value="SK">Slovakia</option>
<option value="SI">Slovenia</option>
<option value="SB">Solomon Islands</option>
<option value="SO">Somalia</option>
<option value="ZA">South Africa</option>
<option value="KR">South Korea</option>
<option value="ES">Spain</option>
<option value="LK">Sri Lanka</option>
<option value="KN">St. Kitts & Nevis</option>
<option value="LC">St. Lucia</option>
<option value="VC">St. Vincent & Grenadines</option>
<option value="SD">Sudan</option>
<option value="SR">Suriname</option>
<option value="SJ">Svalbard & Jan Mayen</option>
<option value="SE">Sweden</option>
<option value="CH">Switzerland</option>
<option value="SY">Syria</option>
<option value="TW">Taiwan</option>
<option value="TJ">Tajikistan</option>
<option value="TZ">Tanzania</option>
<option value="TH">Thailand</option>
<option value="TP">Timor-Leste</option>
<option value="TG">Togo</option>
<option value="TO">Tonga</option>
<option value="TT">Trinidad & Tobago</option>
<option value="TN">Tunisia</option>
<option value="TR">Turkey</option>
<option value="TM">Turkmenistan</option>
<option value="TC">Turks & Caicos Islands</option>
<option value="TV">Tuvalu</option>
<option value="VI">U.S. Virgin Islands</option>
<option value="UG">Uganda</option>
<option value="UA">Ukraine</option>
<option value="AE">United Arab Emirates</option>
<option value="GB">United Kingdom</option>
<option value="UY">Uruguay</option>
<option value="UZ">Uzbekistan</option>
<option value="VU">Vanuatu</option>
<option value="VA">Vatican</option>
<option value="VE">Venezuela</option>
<option value="VN">Vietnam</option>
<option value="EH">Western Sahara</option>
<option value="YE">Yemen</option>
<option value="ZM">Zambia</option>
<option value="ZW">Zimbabwe</option>
</select>
</div>
<div class="form-group">
<select class="form-control" id="registration-select-state" name="state" placeholder="State/Province" title="State/Province" style="display: none">
<option value="">State/Province</option>
<option value="AK">ALASKA</option>
<option value="AL">ALABAMA</option>
<option value="AR">ARKANSAS</option>
<option value="AZ">ARIZONA</option>
<option value="CA">CALIFORNIA</option>
<option value="CO">COLORADO</option>
<option value="CT">CONNECTICUT</option>
<option value="DC">DISTRICT OF COLUMBIA</option>
<option value="DE">DELAWARE</option>
<option value="FL">FLORIDA</option>
<option value="GA">GEORGIA</option>
<option value="HI">HAWAII</option>
<option value="IA">IOWA</option>
<option value="ID">IDAHO</option>
<option value="IL">ILLINOIS</option>
<option value="IN">INDIANA</option>
<option value="KS">KANSAS</option>
<option value="KY">KENTUCKY</option>
<option value="LA">LOUISIANA</option>
<option value="MA">MASSACHUSETTS</option>
<option value="MD">MARYLAND</option>
<option value="ME">MAINE</option>
<option value="MI">MICHIGAN</option>
<option value="MN">MINNESOTA</option>
<option value="MO">MISSOURI</option>
<option value="MS">MISSISSIPPI</option>
<option value="MT">MONTANA</option>
<option value="NC">NORTH CAROLINA</option>
<option value="ND">NORTH DAKOTA</option>
<option value="NE">NEBRASKA</option>
<option value="NH">NEW HAMPSHIRE</option>
<option value="NJ">NEW JERSEY</option>
<option value="NM">NEW MEXICO</option>
<option value="NV">NEVADA</option>
<option value="NY">NEW YORK</option>
<option value="OH">OHIO</option>
<option value="OK">OKLAHOMA</option>
<option value="OR">OREGON</option>
<option value="PA">PENNSYLVANIA</option>
<option value="RI">RHODE ISLAND</option>
<option value="SC">SOUTH CAROLINA</option>
<option value="SD">SOUTH DAKOTA</option>
<option value="TN">TENNESSEE</option>
<option value="TX">TEXAS</option>
<option value="UT">UTAH</option>
<option value="VA">VIRGINIA</option>
<option value="VT">VERMONT</option>
<option value="WA">WASHINGTON</option>
<option value="WI">WISCONSIN</option>
<option value="WV">WEST VIRGINIA</option>
<option value="WY">WYOMING</option>
</select>
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-address-1" name="address" placeholder="Address" title="Address">
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-address-2" name="subaddress" placeholder="Address 2" title="Address 2">
</div>
<div class="row" style="">
<div class="col-sm-6">
<div class="form-group">
<input type="text" class="form-control" id="registration-text-city" name="city" placeholder="City" title="City">
</div>
</div>
<div class="col-sm-6">
<div class="form-group">
<input type="text" class="form-control" id="registration-text-zip" name="zip" placeholder="ZIP" title="ZIP">
</div>
</div>
</div>
<div class="form-group">
<input type="text" class="form-control" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
</div>
<div class="row">
<div class="col-xs-12">
<button type="submit" class="btn btn-primary pull-right" id="registration2-btn-submit">I'm Done</button>
</div>
</div>
</form><form id="signin-ismg-modal">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="hidden" id="additional_action" name="additional_action" value="">
<h4>Sign in with your ISMG account</h4>
<div class="form-group">
<input type="email" required="" class="form-control required email" id="sign-in-ismg-txt-email" name="username" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="password" required="" class="form-control required" id="sign-in-ismg-txt-password" name="password" placeholder="Password" title="Password">
</div>
<div class="row bot10">
<div class="col-xs-7"><input type="checkbox" class="pull-left" name="remember" value="1"> Keep me signed in </div>
<div class="col-xs-5 pull-right hidden-xs">
<a hre="#" class="" onclick="$('#modalForgotPassword').modal('show')">Forgot Password?</a>
</div>
</div>
<div class="row">
<div class="col-xs-9 visible-xs">
<a hre="#" class="" onclick="$('#modalForgotPassword').modal('show')">Forgot Password?</a>
</div>
<div class="col-xs-3 col-sm-12">
<button type="submit" class="btn btn-primary btn-lg pull-right" id="sign-in-ismg-submit">Sign in</button>
</div>
</div>
</form><form id="forgot-password-modal">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<div class="row">
<div class="col-md-12">
<h4>Enter your email address to reset your password</h4>
<div class="form-group">
<input type="email" required="" class="form-control required" id="forgot-password-txt-email" name="email" placeholder="Email" title="Email">
</div>
</div>
</div>
<button type="submit" class="btn btn-primary pull-right" id="forgot-password-submit">Submit</button>
</form>Name: contact-us-modal — POST
<form id="contact-us-modal" name="contact-us-modal" method="POST">
<input type="hidden" name="form_token" value="829bd6967051b42ea64047cfd4d674ba6bcc6559ce73690681339a231eee1349">
<input type="hidden" name="register_contact" value="1">
<div class="form-group spacer top15">
</div>
<div class="form-group">
<input type="text" class="form-control" id="contact-txt-name" name="name" placeholder="Your Name" title="Your Name">
</div>
<div class="form-group">
<input type="email" class="form-control" id="contact-txt-email" name="email" placeholder="Email" title="Email">
</div>
<div class="form-group">
<input type="text" class="form-control" id="contact-txt-subject" name="subject" placeholder="Subject" title="Subject">
</div>
<div class="form-group">
<textarea class="form-control" id="contact-txt-message" name="comment" placeholder="Message" title="Message"></textarea>
</div>
<button type="submit" class="btn btn-primary pull-right">Send</button>
</form>Text Content
* ISMG Network
* BankInfoSecurity
* CUInfoSecurity
* GovInfoSecurity
* HealthcareInfoSecurity
* InfoRiskToday
* CareersInfoSecurity
* DataBreachToday
* DeviceSecurity
* FraudToday
* PaymentSecurity
* USA
* USA
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* India
* Asia
* * Notifications
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Topics
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Fraud Management & Cybercrime
ATM Fraud
ACH Fraud
Electronic / Mobile Payments Fraud
Social Media
Anti-Phishing, DMARC
Cybercrime
Cybercrime as-a-service
Cyberwarfare / Nation-state attacks
Ransomware
Account Takeover
Email Security & Protection
API Security
Governance & Risk Management
Audit
Data Masking & Information Archiving
Governance, Risk & Compliance (GRC)
Privacy
Insider Threat
Risk Assessments
Vendor Risk Management
Business Continuity & Disaster Recovery
Remote Workforce
Operational Technology
Cybersecurity Spending
Zero Trust
Cyber Insurance
Standards, Regulations & Compliance
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INDUSTRY INSIGHTS WITH LOU CELI , JANET LEWIS
INSIGHTS AND OPINIONS FROM THOUGHT LEADERS REPRESENTING THE INDUSTRY'S SERVICES
AND SOLUTIONS PROVIDERS
CUSTOMER EXPERIENCE AND TRUST RELY ON BUILDING IT SYSTEMS THAT SCALE
Solving for scale is the key to ensuring IT delivers on its responsibility to
create trust-enhancing customer experiences. Lou Celi , Janet Lewis • February
10, 2023
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Adopting hybrid or public clouds remains IT’s go-to means of achieving scale.
While this transformation has improved price performance and advanced
tech-driven business capabilities, including faster and deeper data insights, it
hasn’t always engendered greater customer trust.
That’s due in no small part to widely publicized hacks that have exposed
personally identifiable information (PII), as well as to increased customer
dependence upon mobile commerce, inconsistent inventory systems, and unreliable
online ordering. By some measures, performing at scale is all about improving
transactions per second.
According to a 2022 PwC study, “87% of business executives think consumers have
a high level of trust in their business. But only 30% of consumers say they
do.”* One of the biggest threats to trust is a data breach, according to the
study. Significantly, 91% of consumers say that if businesses gain their trust,
they will likely buy products or services from them.
Building customer trust in IT systems requires more than scaling capacity in
storage and processing. It also requires generating timely insights from
structured and unstructured data to improve uptime and help prevent
trust-destroying incidents.
IT SCALE AND TRUST DEPEND ON ANALYTICS AND INSIGHTS
In many companies, the problems that undermine customer trust begin with a lack
of real-time visibility and access to the flow of operational data. Operational
teams need to assess what’s happening across the business, but they can’t when
there’s a lack of shared telemetry or data access. Data security and performance
issues become exacerbated when companies attempt to scale their services to
reach a more significant number of customers.
“When scaling up a cloud-based system for hundreds of millions of users, I have
to make sure one user doesn’t impact the performance of another user,” explains
Abhishek Das, founder of Acante, a data security company. He believes that
security teams need visibility into every service and must examine the telemetry
to identify where problems are happening and how to resolve them.
The lack of operational insight is a chronic problem for security operations
teams (SecOps), which rely upon real-time, unfettered access to operational data
to assess threats and prevent or at least investigate intrusions. And, the
reverse is also true: IT operations teams are under pressure to be more
security-conscious and understand the implications of new code or technologies
from a security perspective. Das believes a security operations center (SOC)
team needs to apply machine learning and an observability tool to correlate and
take the proper action.
How do you increase your operational resilience? Learn how to make use of your
data in real time.
SEEING VALUE IN REAL-TIME INSIGHTS
The playbook for deepening customer trust starts with mining operational and
environmental telemetry for real-time performance insights and cybersecurity
analysis. “You must look at structured and unstructured data sources, retrieve
data quicker, and correlate them together,” said Das.
Here’s how three companies approached and solved customer trust challenges by
improving observability and scaling operational insights.
* Optimizing customer experiences and preventing downtime are crucial
objectives of WePay, an online payment service provider owned by JPMorgan &
Chase. The company found that entering all available logging and telemetry
data in a search-powered solution could reduce the time to identify the
customer impact during incidents by 90%. WePay’s security team also taps the
streaming data to protect the business against external threats and satisfy
all compliance regulations.
* The quest for greater insights led Albert Heijn Technology(AH Tech), a
European supermarket brand with more than 1,000 stores, to try observability
for harvesting a vast amount of data from its distributed IT infrastructure
and 13,000 points of sale. The company has seen a 40% decrease in end-user IT
incidents and raised store sales by 10% while reducing product shortages.
* Increasing speed, monitoring, and scalability are priorities for Auchan,
which previously relied on on-prem infrastructure to manage data but faced
problems given how quickly its operations were growing. By using a
search-powered solution to enable its teams to observe data in a clean
dashboard and choose which information to capture and analyze, Auchan is able
to process — and actually observe — the roughly five million data flows that
move through its database daily.
Increasingly, companies are turning to search-powered solutions to tame and
analyze their data — from cybersecurity to applications to customer interactions
and transactions.
Learn how to analyze your data in real time to improve your customers’
experiences.
*Trust: the new currency for business, 2022. PwC. www.pwc.com.
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ABOUT THE AUTHOR
LOU CELI
CEO, ThoughtLab
Lou Celi is the CEO of ThoughtLab, a company that produces evidence-based market
research and thought leadership that draws on the latest analytical tools and
research methods to understand the impact of technology on business and
government. Lou has nearly 40 years of experience as a corporate leader, author,
speaker, entrepreneur, and consultant. He has led a broad range of research
initiatives on the digital transformation of companies, industries, and cities.
JANET LEWIS
Executive Editor, Finance and Innovation, ThoughtLab
Janet Lewis is executive editor, finance and innovation, with ThoughtLab. She is
an expert writer and editor with 30 years of experience in researching and
synthesizing complex business and financial concepts. At ThoughtLab, she has
worked on many survey-based projects, contributing to survey development,
interviews, analysis, presentation of results, and writing e-books and white
papers.
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