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myIR improvements are here

You’ll notice some changes in myIR. With a new layout you can access important
information and common tasks directly from your myIR homepage. The Alerts tab
reminds you of your most important tasks.

Log in to myIR to see the improvements, or you can find out more with the links
on the right.

Resurgence Support Payment (RSP)

Applications for the fifth round of RSP opened on 12 November. How you navigate
to the application form in myIR has changed slightly.

Resurgence Support Payment

Individuals and families

Changes for individuals and families

Businesses and employers

Changes for businesses and employers

Intermediaries

Changes for intermediaries

Child support customers

Changes for child support customers

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Individuals and families Ngā tāngata me ngā whānau
 * IRD numbers Ngā tau IRD
 * Income tax for individuals Te tāke moni whiwhi mō ngā tāngata takitahi
 * File my individual tax return Te tuku i tētahi puka tāke takitahi
 * Support for families Ngā tautoko i ngā whānau
 * KiwiSaver Poua he Oranga
 * Student loans Student loans
 * Self-employed Mahi ā-kiri
 * More... Tāpiri atu…

Business and organisations Ngā pakihi me ngā whakahaere
 * Income tax Tāke moni whiwhi mō ngā pakihi
 * Employing staff
 * KiwiSaver for employers
 * Goods and services tax (GST) Tāke mō ngā rawa me ngā ratonga
 * Non-profits and charities Ngā umanga kore-huamoni me ngā umanga aroha
 * IRD numbers Ngā tau IRD
 * International Tāwāhi
 * More... Tāpiri atu…

Intermediaries and others Ngā takawaenga me ētahi atu
 * Tax agents Ngā māngai tāke
 * Bookkeepers Te kaikaute
 * PAYE intermediaries Ngā takawaenga PAYE
 * Payroll bureaus Ngā tari utu ā-rārangi
 * Digital service providers Ngā kaiwhakarato pūmanawa rorohiko
 * More... Tāpiri atu…

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Individuals and families Ngā tāngata me ngā whānau
 * IRD numbers Ngā tau IRD
 * Income tax for individuals Te tāke moni whiwhi mō ngā tāngata takitahi
 * File my individual tax return Te tuku i tētahi puka tāke takitahi
 * Support for families Ngā tautoko i ngā whānau
 * KiwiSaver Poua he Oranga
 * Student loans Student loans
 * Self-employed Mahi ā-kiri
 * More... Tāpiri atu…

Business and organisations Ngā pakihi me ngā whakahaere
 * Income tax Tāke moni whiwhi mō ngā pakihi
 * Employing staff
 * KiwiSaver for employers
 * Goods and services tax (GST) Tāke mō ngā rawa me ngā ratonga
 * Non-profits and charities Ngā umanga kore-huamoni me ngā umanga aroha
 * IRD numbers Ngā tau IRD
 * International Tāwāhi
 * More... Tāpiri atu…

Intermediaries and others Ngā takawaenga me ētahi atu
 * Tax agents Ngā māngai tāke
 * Bookkeepers Te kaikaute
 * PAYE intermediaries Ngā takawaenga PAYE
 * Payroll bureaus Ngā tari utu ā-rārangi
 * Digital service providers Ngā kaiwhakarato pūmanawa rorohiko
 * More... Tāpiri atu…

News and events
 * Media releases
 * Updates
 * Newsletters and bulletins
 * Seminars

International
Tax Technical
Tax Policy
About us
Contact us
 * Contact us
 * Media queries

English
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COVID-19 - Our Auckland and Hamilton offices are closed. You can still contact
us and get help.    Contact us



Resurgence Support Payments (RSPs) - Applications for all 5 Resurgence Support
Payments (RSPs) are now open. Applications for the first 3 close on 1 December.
Find out more





WHAKAPĀ MAI CONTACT US

As part of our commitment to providing the best service to our customers, we
record most of the calls made to our contact centres, and some outbound calls we
make. This helps us find ways to give you better service.

Call recording privacy statement


TOP CONTACT PAGES

COVID-19 - contact us

Self-serve 0800 (24/7)

IRD numbers - contact us

Income tax - contact us

Child support - contact us

Working for Families - contact us 

General enquiries and myIR support


ALL CONTACT PAGES

 * Track a recent request
   
   Our latest estimates of how long your request will take. We're putting
   COVID-19 requests at the front of the queue.

 * Business and organisations
   
   We don't have an email address for general tax queries because we want to
   keep your personal information safe. But you can contact us online by logging
   in to your myIR account and sending us a message using secure email.

 * Child support - contact us
   
   
   
   How to contact us about child support in myIR or by phone, call-back or post.
   
   

 * Complaints disputes compliments
   
   Register a complaint, find out how to disagree with a  disputable decision or
   assessment, or tell us about a good experience.

 * COVID-19
   
   Before you contact us about COVID-19, explore our webpages about COVID-19
   support. Our webpages will likely give you the answer you’re looking for
   immediately.

 * Debt and refunds - contact us
   
   
   
   How to contact us to find out about debt and refunds.
   
   

 * Software providers - contact us
   
   
   
   Find out about getting in touch with us if you are a digital service provider
   (DSP) and a service is not working correctly or you want to access our test
   environment.
   
   

 * Formal information requests - contact us
   
   You can request information from us under the Official Information Act 1982
   and the Privacy Act 2020.

 * GST - contact us
   
   For GST enquiries, registrations and returns.

 * Deaf and hearing-impaired services - contact us
   
   You can use the New Zealand Relay Service (NZ Relay) to contact us.

 * Income tax - contact us
   
   
   
   Contact us about income tax for individual and business enquiries.
   
   

 * Lost IRD number
   
   Find your IRD number on IR letters, logging in to myIR, using our form, or by
   calling us.

 * Kaitakawaenga Māori
   
   Kaitakawaenga Māori offer a free advisory service to help meet the needs of
   Māori individuals, organisations and businesses.

 * KiwiSaver - contact us
   
   For questions about your KiwiSaver account including your balance, contact
   your KiwiSaver provider. For questions about your KiwiSaver information in
   myIR, contact us.

 * Media queries - contact us
   
   Phone and email contacts for journalists

 * Paid parental leave - contact us
   
   
   
   Contact Inland Revenue about your paid parental leave payments.
   
   

 * Request a business advisory visit
 * Scams, fraud and tax evasion - contact us
   
   
   
   Contact Inland Revenue to report a scam, check out the latest scams or report
   tax evasion.
   
   

 * Self service options
   
   
   
   Call our self-service number and do things over the phone without waiting to
   talk to an Inland Revenue staff member.
   
   

 * Student loans - contact us
   
   
   
   Get in touch with us if you have questions about your student loan balance,
   payments or you're going overseas.
   
   

 * Tax agents - contact us
   
   Contact us if you're a tax agent via self-service phone line and
   StationeryXpress.

 * Working for Families and Best Start - contact us
   
   
   
   Contact Inland Revenue about financial support to raise a family.
   
   

 * General enquiries - contact us
   
   There are a number of ways to contact us. You can message us in myIR, call us
   or come in for an appointment. If you want to book and advisory or one-to-one
   business visit you can arrange that too.

 * Service in other languages - contact us
   
   Contact us in your own language or find out how to get documents translated.
   We may also have the information you're looking for already translated and
   available.

UPDATES: CONTACT US

 * 09 Sep 2021 Resurgence Support Payment eligibility criteria change
   
   Businesses and organisations that have been in operation for at least 1 month
   before the alert level increase on 17 August 2021 are eligible to apply...

 * 01 Feb 2021 Eligibility criteria for Small Business Cashflow Loan Scheme
   changed on 28 January
   
   The eligibility criteria for the Small Business Cashflow (Loan) Scheme (SBCS)
   has changed.

Updates: Contact us


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EnglishTe Reo Māori简体中文

We've created quick-help sections in other languages to make it easier to find
what you need.

You can always get to them by using this language button at the top or bottom of
our web pages.

Home

Kua waihangatia e mātou tētahi wāhanga āwhina kia māmā ake ai te rapu i nga mea.

Whakamahi i te pātene reo i tō mātou whārangi paetukutuku.

EnglishWāhanga Māori

我们提供了简体中文版本网页内容, 为您快速了解有关信息提供帮助。

只要使用位于网页顶端或底端的语言按键, 您即可以进入这些网页。

English简体中文版本内容
Top pages
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 * I'm struggling to file and pay my tax
 * Updating my details
 * Ways of paying
 * Tax codes and tax rates for individuals
 * Maori
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 * More top pages

Major subjects
 * COVID-19
 * Income tax
 * GST
 * Property
 * Managing my tax
 * KiwiSaver
 * Student loans
 * Child support
 * Working for Families
 * Paid parental leave
 * Employing staff
 * Unclaimed money
 * All subjects

Tax for...
 * Employees
 * Employers
 * Charities
 * Non-resident taxpayers
 * Companies
 * Tax agents
 * Portfolio investment entities
 * Self-employed
 * Māori authorities
 * Trusts and estates
 * All roles

My situation
 * I am having a baby
 * I am being made redundant
 * I am starting a new business
 * I'm looking after the estate of someone who has died
 * My income has changed
 * My Working for Families payments have stopped
 * I am coming to work or study in New Zealand
 * All situations

 * Forms and guides
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 * Key Dates

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 * International
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 * Tax Policy
 * About us
 * Contact us
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   * Media queries
 * English
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