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Submission: On May 23 via api from US — Scanned from DE
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Notice We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, for other purposes as specified in the cookie policy. Denying consent may make related features unavailable. You can consent to the use of such technologies by using the “Accept” button, by closing this notice, by scrolling this page, by interacting with any link or button outside of this notice or by continuing to browse otherwise. DenyAccept Privacy Preference Center When you visit websites, they may store or retrieve data in your browser. This storage is often necessary for the basic functionality of the website. The storage may be used for marketing, analytics, and personalization of the site, such as storing your preferences. Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website. Reject all cookiesAllow all cookies Manage Consent Preferences by Category Essential Always Active These items are required to enable basic website functionality. Marketing Essential These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission. Personalization Essential These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location. Analytics Essential These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor. Confirm my preferences and close HEADING HEADING HEADING HEADING HEADING HEADING HEADING HEADING HEADING HEADING HEADING HEADING Support Platform Products The Digital CoworkerInsurGPTTMRoxanne - Claims AssistantStuart - Underwriting Assistant BRINGING TOGETHER MACHINE INTELLIGENCE & HUMAN INGENUITY Liberate your people of inefficient, repetitive, soul-destroying work without a multi-year, multi-$million transformation program. All Products The Digital Coworker Able to read, think & intuit just like a person, our Digital Coworkers come pre-packed with knowledge, skills and capabilities to effectively manage work. Apps Plug n play solutions to solve yourchallenges great and small. Apps Plug n play solutions to solve yourchallenges great and small. InsurGPTTM The world's most advanced Generative AI, made specifically for Insurance Roxanne Digital Claims Assistant Reduce claims leakage, increase operational agility and improve profitability. Stuart Digital Underwriting Assistant Improve your quote-to-bind ratio, reduce underwriting losses and increase capacity. Solutions Claims ManagementUnderwritingInsurance OperationsUse Case: FNOL ProcessingShared ServicesUse Case: Document Classification & IndexingUse Case: Submissions ProcessingUse Case: Loss Runs Processing DESIGNED BY EXPERTS Our solutions are built on deep domain expertise – spanning documents, data and systems across Insurance. All Solutions Claims Management Improve combined ratios, reduce premium leakage and increase operational agility Underwriting Improve your quote-to-bind ratio and reduce your underwriting losses Insurance Operations Enhance customer service, reduce cost and increase operational efficiency with Digital Coworkers Shared Services Apps Plug n play solutions to solve yourchallenges great and small. First Notice of Loss (FNOL) Receive, analyze and respond to FNOL correspondence Apps Plug n play solutions to solve yourchallenges great and small. Loss Run Processing Ingest and automatically process loss run reports Apps Plug n play solutions to solve yourchallenges great and small. Classification & Indexing Automate the classification and indexing of insurance documents Apps Plug n play solutions to solve yourchallenges great and small. Submissions Receive and process highly variable, unstructured documents Why Us Our StoryCustomer SuccessSafe & Secure REVOLUTIONIZING THE WAY WORK IS DONE Roots Automation empowers global leaders with an integrated, intelligent platform to revolutionize the way work is managed. About us Our story By bringing together machine intelligence and human ingenuity, we are making work more human. Customer success Learn more about how we've made work more human for Insurance Organizations. Safe & secure We take data security seriously and protecting your data is a top priority. Featured success stories +650% ROI on document indexing automation for a global conglomerate Increasing speed & accuracy of Claims Document Processing for a large Insurance Conglomerate Automating claims management for a Leading Insurance Carrier Resources All ResourcesBlogs & NewsWhitepapers & ResearchCase StudiesWebinars & Events BRAIN FOOD FOR PEOPLE Blogs, success stories, whitepapers, webinars and more. Created by people, for people. All Resources Resources Your new go-to resource for staying informed about the new age of work-management. Take a look at our helpful blogs, whitepapers and stay up to-date with events and webinars. Browse by category Blog & News Whitepapers & Research Case Studies Webinars & Events Use Cases Webinar - Overcoming the Talent Crisis Request a demo Contact us Platform Products The Digital CoworkerDocument VisionRoxanne - Digital Claims AssistantStuart - Digital Underwriting AssistantValerie - Digital Patient Intake RepClaire - Digital Finance Associate Solutions InsuranceBanking & Financial ServicesHealthcareFinance & AccountingShared ServicesHuman ResourcesInfo TechnologyIris-CMS-1500 document reader Why Us Our StoryCustomer SuccessSafe & secure+650% ROI on document indexing automation for a global conglomerateScaling an online pharmacy with insurance verification automationAutomating claims management for a Leading Insurance Carrier Resources ResourcesBlogs & NewsWhitepapers & ResearchCase StudiesWebinars & EventsUse Cases Request a DemoContact Us No items found. AI FOR Claims Underwriting Operations Claims PRE-PACKED WITH KNOWLEDGE, SKILLS & CAPABILITIES TO MANAGE INSURANCE WORK. Request a demo REDUCE LEAKAGE, INCREASE AGILITY & IMPROVE PROFITABILITY FAST. Digital Coworkers can handle up to 10x the volume of a human worker and are productive from day . 90% of inbound documents handled by a Digital Coworker for a global insurance conglomerate 70% of all claims handled straight-through by a Digital Coworker for a Large Insurer 95% reduction in manual effort across Accounts Payable for a large TPA 90% capacity boost in the Claims team for a global insurance conglomerate 1-3% Improvement in loss ratios leveraging Stuart, the Digital Underwriting Assistant 650% ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL 650% ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL 90% of inbound documents handled by a Digital Coworker for a global insurance conglomerate 70% of all claims handled straight-through by a Digital Coworker for a Large Insurer 95% reduction in manual effort across Accounts Payable for a large TPA 90% capacity boost in the Claims team for a global insurance conglomerate 1-3% Improvement in loss ratios leveraging Stuart, the Digital Underwriting Assistant 650% ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL 90% of inbound documents handled by a Digital Coworker for a global insurance conglomerate 70% of all claims handled straight-through by a Digital Coworker for a Large Insurer 95% reduction in manual effort across Accounts Payable for a large TPA 90% capacity boost in the Claims team for a global insurance conglomerate 1-3% Improvement in loss ratios leveraging Stuart, the Digital Underwriting Assistant 650% ROI delivered < 8 months for a global insurance conglomerate by automating document indexing and FNOL Read More Success Stories WORKING ALONGSIDE LEADING BRANDS * 1 * 2 * 3 * 4 * 5 * 6 * 7 * 8 * 9 * 10 * 11 SUPERCHARGE CLAIMS AND UNDERWRITING Swipe right to meet your new AI-Powered Digital Coworker STUART - DIGITAL UNDERWRITING ASSISTANT Able to review applications and support quote through to bind – enabling your underwriting team to confidently underwrite policies, faster. * Improve quote-to-bind ratio * Reduce underwriting losses * Extract more data from broker submissions Meet Your New Digital Underwriting Assistant ROXANNE - DIGITAL CLAIMS ASSISTANT Able to setup and manage claims effectively and efficiently – increasing the capacity within your claims team. * Improve combined ratios * Reduce premium leakage * Increase operational agility Meet Your New Digital Claims Assistant STUART - DIGITAL UNDERWRITING ASSISTANT Able to review applications and support quote through to bind – enabling your underwriting team to confidently underwrite policies, faster. * Improve quote-to-bind ratio * Reduce underwriting losses * Extract more data from broker submissions Meet Your New Digital Underwriting Assistant ROXANNE - DIGITAL CLAIMS ASSISTANT Able to setup and manage claims effectively and efficiently – increasing the capacity within your claims team. * Improve combined ratios * Reduce premium leakage * Increase operational agility Meet Your New Digital Claims Assistant STUART - DIGITAL UNDERWRITING ASSISTANT Able to review applications and support quote through to bind – enabling your underwriting team to confidently underwrite policies, faster. * Improve quote-to-bind ratio * Reduce underwriting losses * Extract more data from broker submissions Meet Your New Digital Underwriting Assistant YOUR IDEAL EMPLOYEE, DIGITIZED Able to read, think & intuit just like people, Digital Coworkers come pre-packed with knowledge, skills & capabilities to manage work & collaborate with your human workforce. READS DOCUMENTS & DATA Identifies and interacts with objects on a computer screen. Detects, classifies and understands data in structured and unstructured documents. Read more AUTOMATES BUSINESS PROCESSES Uses data extracted from systems and documents to upload, download, validate and move between applications or teams. Intelligently apply business logic and rules to execute business processes and workflows. Read more INTERACTS WITH PEOPLE Able to communicate and collaborate with human workers to manage exceptions, handle edge-cases & seek assistance, all in real-time. Read more CONTINUALLY LEARNING Captures transactional and meta-data from across our Customer Network to continually improve machine learning models, algorithms & overall performance. Read more CUSTOMER SUCCESS Our Customers see Digital Coworkers as important members of their team "Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions." ANDREW HETZLER Chief Executive Officer, American Exchange “The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. Our Digital Coworkers provide the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.” KEVIN MAHONEY President & COO, Carisk Partners “Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.” LEA LUNDQUIST VP, Claims Administration, Protective Insurance “We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.” DAVID EMMER CIO, Anchin, Block & Anchin LLP "Insurance companies have a desperate need to automate many business processes for efficiency, but current solutions are limited to rule-based tasks and aren’t insurance industry-specific, limiting their potential, Digital Coworkers lessen our stress over finding and retaining talent, and unburden our teams so they can focus on more impactful work. Roots Automation’s unique approach to automation has improved our employee retention while offering superior economics and enhanced customer experience". CATHY RAITTER VP of Insurance Support Services, Berkshire Hathaway Guard President "Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions." ANDREW HETZLER Chief Executive Officer, American Exchange “The Digital Coworkers Roots Automation provides work in conjunction with our Team to optimize our medical claims process. Our Digital Coworkers provide the simplicity and scalability necessary to deliver best-in-class productivity to our clients. Additionally, we value the insights from the Roots Automation Team about our processes, of which, we integrate into our continuous improvement plans for our business practices in order to provide industry leading solutions.” KEVIN MAHONEY President & COO, Carisk Partners “Everything happened fast, our digital coworker ‘Roxy’ was trained and ready on time as promised! The team at Roots Automation have been a pleasure to work with! They’ve anticipated our questions and respond quickly to our asks and changes.” LEA LUNDQUIST VP, Claims Administration, Protective Insurance “We appreciate all of Roots Automation's efforts to automate a challenging initiative with 500,000+ transaction requests annually. Our internal Center of Excellence was able to get to production faster and more cost-effectively than what we originally planned.” DAVID EMMER CIO, Anchin, Block & Anchin LLP "Insurance companies have a desperate need to automate many business processes for efficiency, but current solutions are limited to rule-based tasks and aren’t insurance industry-specific, limiting their potential, Digital Coworkers lessen our stress over finding and retaining talent, and unburden our teams so they can focus on more impactful work. Roots Automation’s unique approach to automation has improved our employee retention while offering superior economics and enhanced customer experience". CATHY RAITTER VP of Insurance Support Services, Berkshire Hathaway Guard President "Roots Automation has helped American Exchange automate and improve a lot of our internal data validation and data entry processes. This has both reduced our workload and has reduced human data entry error to almost zero. The best part is that our process with Roots Automation has allowed our agents to do what they do best, and that is talk to people and help them with their individual and Medicare health insurance decisions." ANDREW HETZLER Chief Executive Officer, American Exchange MACHINE INTELLIGENCE + HUMAN INGENUITY By bringing together technology, data, machine intelligence & human ingenuity, our Customers realize significant value, fast. INCREASE CAPACITY Expand your human workforce up to 90% with trained Digital Coworkers. Better manage fluctuating peaks and troughs in demand. Avoid burnout. REDUCE COST Process more work, faster, with greater accuracy. No need to build Centres of Excellence or significant internal capability to manage your Digital Workforce. RAPID ROI Each Digital Coworker comes pre-trained with knowledge of documents and processes, enabling them to be operational from day 1. Typically driving 250% ROI for our Customers. ADOPT AI FASTER Our AI models and algorithms are configured to work out of the box, built on a deep repository of tagged system and document data. No need for expensive data, IT or infrastructure investments. AVOID DISRUPTION Digital Coworkers plug into your existing ways of working, minimizing disruption and risk associated with extensive change programs IMPROVE WORK Eliminate the mundane, manual part of people’s work that typically slows them down, produces errors and causes burnout. Request a demo WHITEPAPER: TRANSFORMING UNDERWRITING WITH AI Download the latest Roots Automation whitepaper for an expert’s overview of underwriting data challenges and the key areas Digital Coworkers leveraging Generative AI can help you realize up to 99% improvement in data extraction for critical underwriting functions. Download this whitepaper to learn about: * Real-world success stories of insurers using Digital Coworkers to drive greater operational efficiency and revenue growth * Critical use cases across the entire underwriting process – from setup and clearance to quoting and binding * How AI-Powered Digital Coworkers augment underwriting teams’ ability to solve their most persistent data-handling challenges * Key considerations and guidance to simplify AI adoption for your organization. Download the Whitepaper now INSIGHTS, NEWS & RESOURCES Webinars WEBINAR: UNLOCKING VALUE WITH AI-POWERED UNDERWRITING Register for our upcoming live webinar, where we will offer guidance, strategies and insights for your successful transition to AI-powered underwriting Read More Whitepapers WHITEPAPER: TRANSFORMING COMMERCIAL UNDERWRITING WITH AI-POWERED DIGITAL COWORKERS Read More Whitepapers WHITEPAPER: TRANSFORMING CLAIMS MANAGEMENT WITH AI-POWERED DIGITAL COWORKERS Read More Blogs REFLECTING ON 2023 AND LOOKING AHEAD TO 2024 Success Story INCREASING SPEED & ACCURACY OF CLAIMS DOCUMENT PROCESSING FOR A LARGE INSURANCE CONGLOMERATE All Resources GET IN TOUCH Let's make work more human, together. Contact Us COMPANY About Roots Careers Become a Partner GET IN TOUCH Contact Us Sales Support PRODUCT The Digital Coworker Iris - CMS-1500 Reader ROI Calculator Claire - Digital Finance Associate Valerie - Digital Patient Intake Assistant SOCIAL LinkedIn Twitter MAKE WORK MORE HUMAN. Liberate your people of inefficient, repetitive, soul-destroying work with our Digital Coworker. Subscribe to our e-newsletter Monthly insights around adopting & deploying AI in Insurance. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Terms & Conditions | Privacy & Cookie Policy Copyright© Roots Automation 2023. All rights reserved. WEBINAR: UNLEASHING AI IN CLAIMS & UNDERWRITING During this 60 min roundtable discussion we will: * Identify areas of the underwriting process that are key drivers of inefficiency and downstream revenue loss * Highlight AI tools and implementation best-practices that insurers are using today to create underwriting success * Explore future growth opportunities made possible by AI for underwriting * Evaluate all factors of the “build or buy” dilemma for implementing AI for underwriting * Demonstrate InsurGPTTM (Roots' proprietary Generative AI model) - designed for underwriting and claims. Join the webinar here