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Submitted URL: https://email.employmenthero.com/dc/Lb9nreLEaJui0crMR1ToYNDuMFNQAMXRyegTmCNg60OhmMA2sm92_YcgtZqnFaADdEgcQ111uUUfbtpnYbuHkKjifCzJN...
Effective URL: https://employmenthero.com/my/case-studies/journey-indoor-cycling-studio/?utm_source=marketo&utm_medium=email&utm_campaign=...
Submission: On September 30 via manual from AU — Scanned from AU
Effective URL: https://employmenthero.com/my/case-studies/journey-indoor-cycling-studio/?utm_source=marketo&utm_medium=email&utm_campaign=...
Submission: On September 30 via manual from AU — Scanned from AU
Form analysis 4 forms found in the DOM
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<style type="text/css"></style>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="Email" name="Email" placeholder="Work email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
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<div class="mktoClear"></div>
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<div class="mktoClear"></div>
</div><input type="hidden" name="GCLID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value=""><input type="hidden" name="Opt_In_Consent_Message__c" class="mktoField mktoFieldDescriptor mktoFormCol"
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<div class="mktoClear"></div>
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<div class="mktoFormRow">
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<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Opted_In_GDPR__c" id="LblOpted_In_GDPR__c" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>
<p class="p1"><br></p>
</label>
<div class="mktoGutter mktoHasWidth"></div>
<div class="mktoLogicalField mktoCheckboxList mktoHasWidth mktoRequired"><input name="Opted_In_GDPR__c" id="mktoCheckbox_42633_0" type="checkbox" value="yes" aria-required="true"
aria-labelledby="LblOpted_In_GDPR__c LblmktoCheckbox_42633_0 InstructOpted_In_GDPR__c" class="mktoField"><label for="mktoCheckbox_42633_0" id="LblmktoCheckbox_42633_0">By checking this box, you agree to the processing of data in
accordance with Employment Hero's <a href="https://employmenthero.com/legals/privacy-policy/" target="_blank" id="">Privacy Policy</a>.</label></div><span id="InstructOpted_In_GDPR__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap"><label for="marketingOptInOriginallyConsented" id="LblmarketingOptInOriginallyConsented" class="mktoLabel mktoHasWidth">
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<div class="mktoLogicalField mktoCheckboxList mktoHasWidth"><input name="marketingOptInOriginallyConsented" id="mktoCheckbox_42635_0" type="checkbox" value="yes"
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communications from the <a href="https://employmenthero.com/legals/privacy-policy/data-processing/affiliates/" target="_blank" id="">Employment Hero Group</a> by email, text (including WhatsApp), and social media channels about its
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoButtonRow"><span class="mktoButtonWrap mktoNative"><button type="submit" class="mktoButton">Subscribe</button></span></div><input type="hidden" name="formid" class="mktoField mktoFieldDescriptor" value="1006"><input type="hidden"
name="munchkinId" class="mktoField mktoFieldDescriptor" value="387-SZZ-170">
</form><form id="mktoForm_1766" data-formid="1766" class="marketo_form-content marketo_form_step_0 mktoForm mktoHasWidth mktoLayoutLeft" data-cb-wrapper="true" __bizdiag="196358504" __biza="WJ__" novalidate="novalidate" data-styles-ready="true">
<style type="text/css"></style>
<div class="mktoFormRow">
<div class="mktoFormCol">
<div class="mktoOffset mktoHasWidth"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth">
<h2>Your information</h2>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFormCol">
<div class="mktoOffset mktoHasWidth"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText mktoHasWidth">
<h3>Step 1 of 2</h3>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
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<div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>First name:
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="FirstName" name="FirstName" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div><input type="hidden" name="formSource" class="mktoField mktoFieldDescriptor mktoFormCol" value=""><input type="hidden" name="Lead_Linking_ID__c" class="mktoField mktoFieldDescriptor mktoFormCol" value=""><input type="hidden" name="GCLID__c"
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value="By checking this box, you agree to Employment Hero's <a href="https://employmenthero.com/legals/terms-conditions/hr-product/" target="_blank" id="" style="color: #999999;">Terms & Conditions</a> and <a href="https://employmenthero.com/legals/privacy-policy/" target="_blank" id="" style="color: #999999;">Privacy Policy</a>.">
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Last name:
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="LastName" name="LastName" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Company name:
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="Company" name="Company" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true"><span
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Work Email:
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="Email" name="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true"><span
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Work Phone:
</label>
<div class="mktoGutter mktoHasWidth"></div><input id="Phone" name="Phone" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel" class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true"><span
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Job_Title_ICP_Categorisation__c" id="LblJob_Title_ICP_Categorisation__c" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Role:
</label>
<div class="mktoGutter mktoHasWidth"></div><select id="Job_Title_ICP_Categorisation__c" name="Job_Title_ICP_Categorisation__c" aria-labelledby="LblJob_Title_ICP_Categorisation__c InstructJob_Title_ICP_Categorisation__c"
class="mktoField mktoHasWidth mktoRequired" aria-required="true">
<option value="">Select...</option>
<option value="HR Manager or Administrator">HR Manager or Administrator</option>
<option value="Senior Manager or Business Leader">Senior Manager or Business Leader</option>
<option value="Payroll Manager or Administrator">Payroll Manager or Administrator</option>
<option value="Accountant or Bookkeeper">Accountant or Bookkeeper</option>
<option value="Other Employee">Other Employee</option>
<option value="Sole Trader">Sole Trader</option>
</select><span id="InstructJob_Title_ICP_Categorisation__c" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoPlaceholder mktoPlaceholderTitle"></div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="NumberOfEmployees" id="LblNumberOfEmployees" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Number of Employees:
</label>
<div class="mktoGutter mktoHasWidth"></div><select id="NumberOfEmployees" name="NumberOfEmployees" aria-labelledby="LblNumberOfEmployees InstructNumberOfEmployees" class="mktoField mktoHasWidth mktoRequired" aria-required="true">
<option value="">Number of Employees</option>
<option value="3">1 - 4</option>
<option value="8">5 - 9</option>
<option value="15">10 - 20</option>
<option value="35">21 - 50</option>
<option value="100">51 - 150</option>
<option value="200">151 - 300</option>
<option value="350">301 - 500 </option>
<option value="650">501 - 1000</option>
<option value="1500">1001+</option>
</select><span id="InstructNumberOfEmployees" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
</div>
<div class="mktoFormRow">
<div class="mktoFieldDescriptor mktoFormCol">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth">
<div class="mktoAsterix">*</div>Country:
</label>
<div class="mktoGutter mktoHasWidth"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true">
<option value="">Select...</option>
<option value="Australia">Australia</option>
<option value="New Zealand">New Zealand</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Singapore">Singapore</option>
<option value="Malaysia">Malaysia</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="The Bahamas">The Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Brazil">Brazil</option>
<option value="Brunei">Brunei</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cabo Verde">Cabo Verde</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo, Democratic Republic of the">Congo, Democratic Republic of the</option>
<option value="Congo, Republic of the">Congo, Republic of the</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Côte d’Ivoire">Côte d’Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="East Timor (Timor-Leste)">East Timor (Timor-Leste)</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Eswatini">Eswatini</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="Gabon">Gabon</option>
<option value="The Gambia">The Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Greece">Greece</option>
<option value="Grenada">Grenada</option>
<option value="Guatemala">Guatemala</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Honduras">Honduras</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, North">Korea, North</option>
<option value="Korea, South">Korea, South</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Laos">Laos</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia, Federated States of">Micronesia, Federated States of</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar (Burma)">Myanmar (Burma)</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="North Macedonia">North Macedonia</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Qatar">Qatar</option>
<option value="Romania">Romania</option>
<option value="Russia">Russia</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
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<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
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<option value="Sudan, South">Sudan, South</option>
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<option value="Switzerland">Switzerland</option>
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<option value="Togo">Togo</option>
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<option value="Trinidad and Tobago">Trinidad and Tobago</option>
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<option value="Turkmenistan">Turkmenistan</option>
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<option value="Uganda">Uganda</option>
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<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United States">United States</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Vatican City">Vatican City</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span>
<div class="mktoClear"></div>
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<div class="mktoFieldWrap mktoRequiredField"><label for="Opted_In_GDPR__c" id="LblOpted_In_GDPR__c" class="mktoLabel mktoHasWidth">
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<div class="mktoGutter mktoHasWidth"></div>
<div class="mktoLogicalField mktoCheckboxList mktoHasWidth mktoRequired"><input name="Opted_In_GDPR__c" id="mktoCheckbox_45794_0" type="checkbox" value="yes" aria-required="true"
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<a href="https://employmenthero.com/legals/terms-conditions/hr-product/" target="_blank" id="">Terms & Conditions</a> and <a href="https://employmenthero.com/legals/privacy-policy/" target="_blank" id="">Privacy Policy</a>.</label>
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<div class="mktoClear"></div>
</div>
<div class="mktoClear"></div>
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News alert: new professional services from Employment Hero! Now businesses can choose Managed Payroll to get payroll done by the pros. Read more × You’re on our Malaysia website Change RegionMalaysiaAustraliaNew ZealandUnited KingdomSingapore × Search Support Login HR Login Payroll Login Products Solutions Why us Partners Pricing Resources Start your free trial Request a demo News alert: new professional services from Employment Hero! Now businesses can choose Managed Payroll to get payroll done by the pros. Read more × You’re on our Malaysia website Change RegionMalaysiaAustraliaNew ZealandUnited KingdomSingapore × Search Group Start your free trial Request a demo Products Path Solutions Path Why us Path Partners Path PricingResources Path Support Login Path * Home Path * Resources Path * Journey Indoor Cycling Studio empowers fitness communities with Employment Hero Case Study Path Shape Group 7 URL copied for sharing! JOURNEY INDOOR CYCLING STUDIO EMPOWERS FITNESS COMMUNITIES WITH EMPLOYMENT HERO Amir Al Idrus, Head of Operations | 6min read Path Shape Group 7 URL copied for sharing! AT A GLANCE Company Journey Indoor Cycling Studio Locations Malaysia Employees <100 Product Platinum HR + Premium Payroll EXPLORE THIS CASE STUDY IF: * You want to enhance employee shift scheduling * You’re struggling with manual processes and compliance * You’re interested in how HR, payroll and rostering software can bring time and cost savings ABOUT JOURNEY INDOOR CYCLING STUDIO A boutique spin studio located in the bustling business district of Bukit Damansara, Journey Indoor Cycling Studio has nurtured a vibrant community of fitness enthusiasts over the years with their unbeatable energy, good vibes and incredible music. Led by Amir, the Head of Operations, and Harris, the Co-Founder and Chief Motivation Officer, the aptly-named spin studio takes visitors on a journey that’s “more than just a ride”. Their emphasis on openness and inclusivity makes for a smooth and safe workout experience that puts their customers first. With so much going on, Journey Indoor Cycling Studio knew that it was time to improve company processes to support their growth and transform their manual HR, payroll and rostering processes. That’s where Employment Hero came in. We spoke with Amir and Harris about their experience with Employment Hero and how it has supported the team thus far. THE CHALLENGE As a service business within the health and wellness industry, Journey Indoor Cycling Studio’s employees work off shift-based and rotating work schedules. However, employee shift scheduling involves keeping up with many moving parts like public holidays and weekend shifts, which is prone to frustration and errors. Before implementing Employment Hero, the team handled HR and payroll tasks manually using a combination of pen and paper as well as an assortment of data sheets. This wasn’t just inefficient and time consuming, it was also difficult to scale operations with the communication barriers and overwhelming complexity. In Amir’s words: “[Our processes were] the personification of ad hoc. You think you know accounting and then someone throws you a curveball, and then you realise I can’t do it like this, and your sheet’s out the window – tedious. It was a complete waste of my time.” As such, Journey Indoor Cycling Studio’s team wanted to digitise and automate their HR and payroll processes. Consolidating and streamlining their processes would help them reduce the amount of time, energy and money spent trying to manage their people well. They also wanted a rostering system that would give their employees more autonomy, enabling them to manage their shifts on their own. SOLUTIONS STREAMLINED AND AUTOMATED PROCESSES Journey Indoor Cycling Studio’s team used Employment Hero’s HR management tools to collate employee information, upgrading to a centralised digital record keeping system from their previous manual approach. They also used Employment Hero’s automated payroll platform to consolidate their payroll process, simplifying calculations and payment distributions so the team could better focus on the things that matter. “If I know it’s a public holiday, I don’t have to worry about forgetting to pay someone double their pay and then having to pay them five days later. It just does it automatically and everything is calculated. And don’t get me started on the calculation because I don’t have to do the maths anymore.” “It’s all Employment Hero. There’s proper accountability, proper autonomy, [and it] streamlines my payroll from 1.5 to 2 hours to just 30 minutes or less on a good day.” SIMPLIFIED EMPLOYEE SHIFT MANAGEMENT Journey Indoor Cycling Studio transformed its employee rostering with Employment Hero’s time and attendance software and mobile app, Swag. Team members are now able to self-serve and organise their shifts, manage their time off and have their variable pay rates calculated all through their phone. “The contracting system on [Employment Hero’s] HR is great. It provides autonomy. If someone can’t make it, they don’t have to text me anymore. They can just request on the app for someone to cover them.” A CENTRAL SOURCE OF TRUTH Journey Indoor Cycling Studio’s previous HR, payroll and rostering systems meant that the team was managing employee details, onboarding and contracts manually, making it difficult to communicate and collaborate across different functions. But after implementing Employment Hero, employees, managers and HR alike can now easily access the information they need through the all-in-one platform, allowing them to delegate tasks and expand the team with peace of mind. Harris says – “We wanted processes to be easy. We wanted it to be much more quick as well. I noticed that it took a lot of time, especially somebody like me who really isn’t good with those kinds of things. Like I just needed it simpler because it was hard for me to understand. A person like Amir can understand it much easier. But once he introduced Employment Hero, that kind of bridged the gap between a person like me [where it’s] a little bit harder to understand it, and a person like him who can understand it really quick. It gave us structure and it eased communications between the both of us as well.” “It just makes everything much simpler. I can focus on what I’m good at. The processes are up to date also, keeping it in check. So once we set something up, it’s there, you know, we don’t have to use many different little programs, everything kind of all in one as a whole. It just keeps everyone within that one space.” EFFORTLESS COMPLIANCE With Employment Hero’s HR, payroll and rostering solutions, Amir and Harris can rest easy knowing that they will be compliant with statutory and regulatory requirements – no matter how complex and challenging. “The great thing about Employment Hero is [that] it got me into the accounting process unintentionally because they play hand in hand together. For a good 1.5, maybe close to two years, we’d been recording claims wrong. But if you put in all the right variables, all the right options in your claims process to show to your staff [and] your employees, everything is just done with due process. You just export it, you know it’s gonna upload properly, you know it’s compliant, and you know nothing’s gonna go wrong.” BETTER RECRUITMENT AND ONBOARDING Previously, recruitment and onboarding for Journey Indoor Cycling Studio was a manual process that involved collecting staff details in a database. With instructors constantly joining and leaving the studio, filling in different sheets quickly became a messy and unwieldy task. Thankfully, Employment Hero’s onboarding features transformed the process and made onboarding a breeze. “The main part of [the] onboarding [feature] which helps is collecting their details in a database, so I don’t have to rely on a separate sheet [that I] fill in myself. But I think the contracts part and the contracts template is the game changer. Honestly, we just don’t have to think about it anymore. We just have to set [up] the interview, send them some stuff, [and] they onboard themselves.” PROMPT SUPPORT WHEN NEEDED With a growing team and so many moving parts, Amir and Harris had their work cut out for them — but Employment Hero supported them throughout their HR and payroll journey with guides, resources, FAQs and a robust Help Centre. “No one teaches you this. You know, when you wanna run a company, no one gives you the handbook of, hey, don’t worry, you need to do this, this, this and this, [Employment Hero] tells you things no one’s gonna [tell] you. It gets you doing the right things, and then once you do the right things, when you go into the next thing, you realise, okay, everything’s been done properly and it makes my life so much easier. People can understand [when I delegate] because they [have] support articles for everything. If someone asked me how to do something, I just linked them to the support article. This is how I did it. I read. So you read, you learn, you do. And I know I can just hand it over to anyone I hire, or anyone who works part time for me who wants to do some extra stuff.” JOURNEY INDOOR CYCLING STUDIO IS READY TO ACCELERATE THEIR GROWTH WITH EMPLOYMENT HERO “What Employment Hero does is it just puts all those little nitty gritty things that you do have to do, things that you must do as a business — it keeps it in one place [and] creates a structure for you. It’s a one stop shop.” “[Employment Hero] frees up so much of my time just because it has the infrastructure for me. So with that time, I can actually hire a team. I think the one thing you can see is I’m not afraid to hire people now because I know exactly how to take care of them. And in hiring that team, we can do a lot more things. Just a one stop shop. I just don’t have to think about HR anymore, you know, I don’t have to worry about front desk availability, if anyone’s gonna show up, it fixes all my small things. It just accelerates all our initiatives. So it helps accelerate the scaling, the growth of it all. It just makes the business a bit more business-y. It is how a business should be run.” Now that they’ve invested in the tools they needed, the team at Journey Indoor Cycling Studio is keen to further engage their people and develop their business. With Employment Hero as their trusted partner, they can now work easier and more effectively, and use their time savings on more strategic initiatives. If you’d like to learn more about how Employment Hero can help transform your organisation, speak to one of our business specialists today. In addition, take a look at our return on investment (ROI) report to check out how much time and money you can save with Employment Hero. Talk to an employment specialist Amir Al Idrus Head of Operations - Journey Indoor Cycling Studio * HR Software * payroll software * case study * rostering * malaysia * employee shift scheduling AMIR AL IDRUS Head of Operations - Journey Indoor Cycling Studio LinkedIn Amir Al Idrus, Head of Operations, Journey Indoor Cycling Studio Company * About us * Careers * Become a Partner Get in Touch * Contact Us * Sales * Report a bug Support * Service Centre * Help Desk * Hero Academy * Implementation Pick your region * Australia * New Zealand * United Kingdom * Singapore * Malaysia Product * Products * Solutions * Quick Demos Connect * Path Facebook * Twitter * Icons/Social/Instagram Instagram * Shape LinkedIn * YouTube What we do Employment Hero is an end-to-end HR, payroll and recruitment solution designed for Malaysian businesses. Our suite of powerful employment tools help streamline your workday, so you can focus on what matters. 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