www.travelfx.co.uk
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2606:4700:10::6816:24d4
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Submitted URL: https://r20.rs6.net/tn.jsp?f=001K1t24Q5k7bKe9gYGDr027uvCZPzRxATPRVL4DxJdhYh_4pqCTlYSJWUnMmu2D3G3MxJtNlxf982jrwBQbxMW...
Effective URL: https://www.travelfx.co.uk/?utm_source=Morning%20Report&utm_medium=email&utm_campaign=Morning%20Report
Submission: On January 23 via manual from GB — Scanned from GB
Effective URL: https://www.travelfx.co.uk/?utm_source=Morning%20Report&utm_medium=email&utm_campaign=Morning%20Report
Submission: On January 23 via manual from GB — Scanned from GB
Form analysis 13 forms found in the DOM
Name: buy — POST home-buy-order
<form id="buy" name="buy" action="home-buy-order" method="post">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<div class="form-group">
<div class="currency_select">
<label class="label" for="Buytravelmoney_1-tomselected" id="Buytravelmoney_1-ts-label">Select a currency</label>
<select id="Buytravelmoney_1" name="Buytravelmoney_1" tabindex="-1" hidden="hidden" class="tomselected">
<option lowest-bill="10" selected="true" value="11" symbol="EUR" data-src="flags/eur.png">Euros (EUR)</option>
<option lowest-bill="10" value="12" symbol="USD" data-src="flags/usd.png">US Dollars (USD)</option>
<option lowest-bill="50" value="13" symbol="AUD" data-src="flags/aud.png">Australian Dollars (AUD)</option>
<option lowest-bill="20" value="29" symbol="BHD" data-src="flags/bhd.png">Bahrain Dinar (BHD)</option>
<option lowest-bill="20" value="30" symbol="BBD" data-src="flags/bbd.png">Barbados Dollar (BBD)</option>
<option lowest-bill="10" value="32" symbol="BGN" data-src="flags/bgn.png">Bulgarian Lev (BGN)</option>
<option lowest-bill="50" value="14" symbol="CAD" data-src="flags/cad.png">Canadian Dollars (CAD)</option>
<option lowest-bill="10000" value="33" symbol="CLP" data-src="flags/clp.png">Chilean Peso (CLP)</option>
<option lowest-bill="100" value="34" symbol="CNY" data-src="flags/cny.png">Chinese Yuan (CNY)</option>
<option lowest-bill="100" value="36" symbol="CZK" data-src="flags/czk.png">Czech Koruna (CZK)</option>
<option lowest-bill="1000" value="38" symbol="DOP" data-src="flags/dop.png">Dominican Republic Peso (DOP)</option>
<option lowest-bill="10" value="42" symbol="FJD" data-src="flags/fjd.png">Fiji Dollar (FJD)</option>
<option lowest-bill="50" value="25" symbol="HKD" data-src="flags/hkd.png">Hong Kong Dollars (HKD)</option>
<option lowest-bill="1000" value="24" symbol="HUF" data-src="flags/huf.png">Hungarian Forint (HUF)</option>
<option lowest-bill="1000" value="43" symbol="ISK" data-src="flags/isk.png">Icelandic Krona (ISK)</option>
<option lowest-bill="100000" value="44" symbol="IDR" data-src="flags/idr.png">Indonesian Rupiah (IDR)</option>
<option lowest-bill="5000" value="22" symbol="JPY" data-src="flags/jpy.png">Japanese Yen (JPY)</option>
<option lowest-bill="10" value="47" symbol="JOD" data-src="flags/jod.png">Jordan Dinar (JOD)</option>
<option lowest-bill="500" value="48" symbol="KES" data-src="flags/kes.png">Kenyan Shilling (KES)</option>
<option lowest-bill="5" value="62" symbol="KWD" data-src="flags/kwd.png">Kuwaiti Dinars (KWD)</option>
<option lowest-bill="10" value="26" symbol="MYR" data-src="flags/myr.png">Malaysian Ringgit (MYR)</option>
<option lowest-bill="100" value="51" symbol="MUR" data-src="flags/mur.png">Mauritian Rupee (MUR)</option>
<option lowest-bill="100" value="52" symbol="MXN" data-src="flags/mxn.png">Mexican Peso (MXN)</option>
<option lowest-bill="50" value="17" symbol="NZD" data-src="flags/nzd.png">New Zealand Dollar (NZD)</option>
<option lowest-bill="200" value="53" symbol="NOK" data-src="flags/nok.png">Norwegian Krone (NOK)</option>
<option lowest-bill="5" value="54" symbol="OMR" data-src="flags/omr.png">Omani Rial (OMR)</option>
<option lowest-bill="200" value="81" symbol="PEN" data-src="flags/pen.png">Peru Nuevos Sol (PEN)</option>
<option lowest-bill="1000" value="55" symbol="PHP" data-src="flags/php.png">Phillipino Peso (PHP)</option>
<option lowest-bill="10" value="23" symbol="PLN" data-src="flags/pln.png">Polish Zloty (PLN)</option>
<option lowest-bill="50" value="56" symbol="QAR" data-src="flags/qar.png">Qatari Riyal (QAR)</option>
<option lowest-bill="10" value="57" symbol="RON" data-src="flags/ron.png">Romanian Leu (RON)</option>
<option lowest-bill="50" value="60" symbol="SAR" data-src="flags/sar.png">Saudi Riyal (SAR)</option>
<option lowest-bill="10" value="20" symbol="SGD" data-src="flags/sgd.png">Singapore Dollars (SGD)</option>
<option lowest-bill="100" value="15" symbol="ZAR" data-src="flags/zar.png">South African Rand (ZAR)</option>
<option lowest-bill="50000" value="74" symbol="KRW" data-src="flags/krw.png">South Korea Won (KRW)</option>
<option lowest-bill="50" value="59" symbol="SEK" data-src="flags/sek.png">Swedish Krona (SEK)</option>
<option lowest-bill="10" value="18" symbol="CHF" data-src="flags/chf.png">Swiss Francs (CHF)</option>
<option lowest-bill="1000" value="85" symbol="TWD" data-src="flags/twd.png">Taiwan Dollar (TWD)</option>
<option lowest-bill="1000" value="19" symbol="THB" data-src="flags/thb.png">Thai Baht (THB)</option>
<option lowest-bill="100" value="16" symbol="TRY" data-src="flags/try.png">Turkish Lira (TRY)</option>
<option lowest-bill="20" value="21" symbol="AED" data-src="flags/aed.png">UAE Dirham (AED)</option>
<option lowest-bill="500000" value="89" symbol="VND" data-src="flags/vnd.png">Vietnam Dong (VND)</option>
</select>
<div class="ts-control single input-hidden">
<div class="items ts-input full has-items">
<div data-value="11" class="item"><img class="opt_flag" src="flags/eur.png">
<div class="opt_name">Euros (EUR)</div>
</div><input type="select-one" autocomplete="off" size="1" tabindex="0" role="combobox" haspopup="listbox" aria-expanded="false" aria-controls="Buytravelmoney_1-ts-dropdown" id="Buytravelmoney_1-tomselected">
</div>
<div class="ts-dropdown single" style="display: none;">
<div role="listbox" id="Buytravelmoney_1-ts-dropdown" tabindex="-1" class="ts-dropdown-content" aria-labelledby="Buytravelmoney_1-ts-label"></div>
</div>
</div>
</div>
</div>
<div class="form-group">
<label class="label" for="Amount-in-pounds">Amount in pounds (£)</label>
<div class="number_flag">
<input id="Amount-in-pounds" name="Amount-in-pounds" class="form-control" type="number" step="any" value="0.00">
<span><img src="flags/british.svg" alt="flag"></span>
</div>
</div>
<div class="showing_info">
<input type="hidden" id="currencyrate" name="currencyrate" value="1.1442">
<h2 id="buyrate">Best exchange rate 1 GBP = 1.1442 EUR <span>✓</span></h2>
</div>
<div class="form-group">
<label class="label" for="You-receive">You receive</label>
<div class="number_flag">
<input id="You-receive" name="You-receive" class="form-control" type="number" step="any" value="0.00">
<span><img id="You-receive-flag" src="flag/eur_back.svg" alt="flag"></span>
</div>
</div>
<div class="text-center">
<button id="button-buy" name="button-buy" class="button">Buy now</button>
</div>
</form>POST home-buyback-order
<form id="buyback" action="home-buyback-order" method="post">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<div class="form-group">
<div class="currency_select">
<label class="label">Select a currency</label>
<select id="Selltravelmoney_1" name="Selltravelmoney_1" tabindex="-1" hidden="hidden" class="tomselected">
<option selected="true" value="11" symbol="EUR" data-src="flags/eur.png">Euros (EUR)</option>
<option value="12" symbol="USD" data-src="flags/usd.png">US Dollars (USD)</option>
<option value="13" symbol="AUD" data-src="flags/aud.png">Australian Dollars (AUD)</option>
<option value="29" symbol="BHD" data-src="flags/bhd.png">Bahrain Dinar (BHD)</option>
<option value="30" symbol="BBD" data-src="flags/bbd.png">Barbados Dollar (BBD)</option>
<option value="31" symbol="BRL" data-src="flags/brl.png">Brazilian Real (BRL)</option>
<option value="32" symbol="BGN" data-src="flags/bgn.png">Bulgarian Lev (BGN)</option>
<option value="14" symbol="CAD" data-src="flags/cad.png">Canadian Dollars (CAD)</option>
<option value="33" symbol="CLP" data-src="flags/clp.png">Chilean Peso (CLP)</option>
<option value="34" symbol="CNY" data-src="flags/cny.png">Chinese Yuan (CNY)</option>
<option value="69" symbol="CRC" data-src="flags/crc.png">Costa Rica Colon (CRC)</option>
<option value="36" symbol="CZK" data-src="flags/czk.png">Czech Koruna (CZK)</option>
<option value="38" symbol="DOP" data-src="flags/dop.png">Dominican Republic Peso (DOP)</option>
<option value="42" symbol="FJD" data-src="flags/fjd.png">Fiji Dollar (FJD)</option>
<option value="25" symbol="HKD" data-src="flags/hkd.png">Hong Kong Dollars (HKD)</option>
<option value="24" symbol="HUF" data-src="flags/huf.png">Hungarian Forint (HUF)</option>
<option value="43" symbol="ISK" data-src="flags/isk.png">Icelandic Krona (ISK)</option>
<option value="44" symbol="IDR" data-src="flags/idr.png">Indonesian Rupiah (IDR)</option>
<option value="46" symbol="JMD" data-src="flags/jmd.png">Jamaican Dollar (JMD)</option>
<option value="22" symbol="JPY" data-src="flags/jpy.png">Japanese Yen (JPY)</option>
<option value="47" symbol="JOD" data-src="flags/jod.png">Jordan Dinar (JOD)</option>
<option value="48" symbol="KES" data-src="flags/kes.png">Kenyan Shilling (KES)</option>
<option value="62" symbol="KWD" data-src="flags/kwd.png">Kuwaiti Dinars (KWD)</option>
<option value="26" symbol="MYR" data-src="flags/myr.png">Malaysian Ringgit (MYR)</option>
<option value="51" symbol="MUR" data-src="flags/mur.png">Mauritian Rupee (MUR)</option>
<option value="52" symbol="MXN" data-src="flags/mxn.png">Mexican Peso (MXN)</option>
<option value="17" symbol="NZD" data-src="flags/nzd.png">New Zealand Dollar (NZD)</option>
<option value="54" symbol="OMR" data-src="flags/omr.png">Omani Rial (OMR)</option>
<option value="81" symbol="PEN" data-src="flags/pen.png">Peru Nuevos Sol (PEN)</option>
<option value="55" symbol="PHP" data-src="flags/php.png">Phillipino Peso (PHP)</option>
<option value="23" symbol="PLN" data-src="flags/pln.png">Polish Zloty (PLN)</option>
<option value="56" symbol="QAR" data-src="flags/qar.png">Qatari Riyal (QAR)</option>
<option value="57" symbol="RON" data-src="flags/ron.png">Romanian Leu (RON)</option>
<option value="60" symbol="SAR" data-src="flags/sar.png">Saudi Riyal (SAR)</option>
<option value="20" symbol="SGD" data-src="flags/sgd.png">Singapore Dollars (SGD)</option>
<option value="15" symbol="ZAR" data-src="flags/zar.png">South African Rand (ZAR)</option>
<option value="74" symbol="KRW" data-src="flags/krw.png">South Korea Won (KRW)</option>
<option value="59" symbol="SEK" data-src="flags/sek.png">Swedish Krona (SEK)</option>
<option value="18" symbol="CHF" data-src="flags/chf.png">Swiss Francs (CHF)</option>
<option value="85" symbol="TWD" data-src="flags/twd.png">Taiwan Dollar (TWD)</option>
<option value="19" symbol="THB" data-src="flags/thb.png">Thai Baht (THB)</option>
<option value="61" symbol="TTD" data-src="flags/ttd.png">Trinidad & Tobago Dollar (TTD)</option>
<option value="16" symbol="TRY" data-src="flags/try.png">Turkish Lira (TRY)</option>
<option value="21" symbol="AED" data-src="flags/aed.png">UAE Dirham (AED)</option>
<option value="89" symbol="VND" data-src="flags/vnd.png">Vietnam Dong (VND)</option>
</select>
<div class="ts-control single input-hidden">
<div class="items ts-input full has-items">
<div data-value="11" class="item"><img class="opt_flag" src="flags/eur.png">
<div class="opt_name">Euros (EUR)</div>
</div><input type="select-one" autocomplete="off" size="1" tabindex="0" role="combobox" haspopup="listbox" aria-expanded="false" aria-controls="Selltravelmoney_1-ts-dropdown" id="Selltravelmoney_1-tomselected">
</div>
<div class="ts-dropdown single" style="display: none;">
<div role="listbox" id="Selltravelmoney_1-ts-dropdown" tabindex="-1" class="ts-dropdown-content"></div>
</div>
</div>
</div>
</div>
<div class="form-group">
<label class="label" for="You-send-us">You send us</label>
<div class="number_flag">
<input id="You-send-us" name="You-send-us" class="form-control" type="number" value="0.00">
<span><img id="You-send-us-flag" src="flag/eur_back.svg" alt="flag"></span>
</div>
</div>
<div class="showing_info">
<input type="hidden" id="buybackcurrencyrate" name="buybackcurrencyrate" value="1.182">
<h2 id="buybackrate">Best exchange rate 1 GBP = 1.182 EUR <span>✓</span></h2>
</div>
<div class="showing_ans">
<input type="hidden" id="buybackyoureceive" name="buybackyoureceive" value="0.00">
<h2 id="recipient_amount">You receive £ 0.00</h2>
</div>
<div class="text-center">
<button id="button-buyback" class="button">sell now</button>
</div>
</form>Name: transfer — POST home-transfer-order
<form id="transfer" name="transfer" action="home-transfer-order" method="post">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<div class="form-group">
<div class="two_joint">
<label class="label" for="Internationaltransfer_1-tomselected" id="Internationaltransfer_1-ts-label">You send us</label>
<div class="fields_flex">
<div class="value_box">
<input id="source_amount" name="source_amount" type="number" step="any" class="form-control" value="0.00">
</div>
<select id="Internationaltransfer_1" name="Internationaltransfer_1" tabindex="-1" hidden="hidden" class="tomselected">
<option selected="true" value="GBP" data-src="flags/gbp.png">GBP</option>
<option value="EUR" data-src="flags/eur.png">EUR</option>
</select>
<div class="ts-control single input-hidden">
<div class="items ts-input full has-items">
<div data-value="GBP" class="item"><img class="opt_flag" src="flags/gbp.png">
<div class="opt_name">GBP</div>
</div><input type="select-one" autocomplete="off" size="1" tabindex="0" role="combobox" haspopup="listbox" aria-expanded="false" aria-controls="Internationaltransfer_1-ts-dropdown" id="Internationaltransfer_1-tomselected">
</div>
<div class="ts-dropdown single" style="display: none;">
<div role="listbox" id="Internationaltransfer_1-ts-dropdown" tabindex="-1" class="ts-dropdown-content" aria-labelledby="Internationaltransfer_1-ts-label"></div>
</div>
</div>
</div>
</div>
</div>
<div class="showing_info">
<input type="hidden" id="transfercurrencyrate" name="transfercurrencyrate" value="1.1566">
<h2 id="transfer_rate">Best exchange rate 1 GBP = 1.1566 EUR <span>✓</span></h2>
</div>
<div class="form-group">
<div class="two_joint">
<label class="label" for="Internationaltransfer_2-tomselected" id="Internationaltransfer_2-ts-label">Recipient gets</label>
<div class="fields_flex">
<div class="value_box">
<input id="target_amount" name="target_amount" type="number" step="any" class="form-control" value="0.00">
</div>
<select id="Internationaltransfer_2" name="Internationaltransfer_2" tabindex="-1" hidden="hidden" class="tomselected">
<option selected="true" value="EUR" data-src="flags/eur.png">EUR</option>
<option value="USD" data-src="flags/usd.png">USD</option>
<option value="AED" data-src="flags/aed.png">AED</option>
<option value="AUD" data-src="flags/aud.png">AUD</option>
<option value="BGN" data-src="flags/bgn.png">BGN</option>
<option value="BHD" data-src="flags/bhd.png">BHD</option>
<option value="BRL" data-src="flags/brl.png">BRL</option>
<option value="CAD" data-src="flags/cad.png">CAD</option>
<option value="CHF" data-src="flags/chf.png">CHF</option>
<option value="CNY" data-src="flags/cny.png">CNY</option>
<option value="CZK" data-src="flags/czk.png">CZK</option>
<option value="DKK" data-src="flags/dkk.png">DKK</option>
<option value="GHS" data-src="flags/ghs.png">GHS</option>
<option value="HKD" data-src="flags/hkd.png">HKD</option>
<option value="HUF" data-src="flags/huf.png">HUF</option>
<option value="ILS" data-src="flags/ils.png">ILS</option>
<option value="INR" data-src="flags/inr.png">INR</option>
<option value="JPY" data-src="flags/jpy.png">JPY</option>
<option value="KES" data-src="flags/kes.png">KES</option>
<option value="KWD" data-src="flags/kwd.png">KWD</option>
<option value="MXN" data-src="flags/mxn.png">MXN</option>
<option value="NOK" data-src="flags/nok.png">NOK</option>
<option value="NZD" data-src="flags/nzd.png">NZD</option>
<option value="OMR" data-src="flags/omr.png">OMR</option>
<option value="PLN" data-src="flags/pln.png">PLN</option>
<option value="QAR" data-src="flags/qar.png">QAR</option>
<option value="RON" data-src="flags/ron.png">RON</option>
<option value="SAR" data-src="flags/sar.png">SAR</option>
<option value="SEK" data-src="flags/sek.png">SEK</option>
<option value="SGD" data-src="flags/sgd.png">SGD</option>
<option value="THB" data-src="flags/thb.png">THB</option>
<option value="TRY" data-src="flags/try.png">TRY</option>
<option value="UGX" data-src="flags/ugx.png">UGX</option>
<option value="XAF" data-src="flags/xaf.png">XAF</option>
<option value="XOF" data-src="flags/xof.png">XOF</option>
<option value="ZAR" data-src="flags/zar.png">ZAR</option>
</select>
<div class="ts-control single input-hidden">
<div class="items ts-input full has-items">
<div data-value="EUR" class="item"><img class="opt_flag" src="flags/eur.png">
<div class="opt_name">EUR</div>
</div><input type="select-one" autocomplete="off" size="1" tabindex="0" role="combobox" haspopup="listbox" aria-expanded="false" aria-controls="Internationaltransfer_2-ts-dropdown" id="Internationaltransfer_2-tomselected">
</div>
<div class="ts-dropdown single" style="display: none;">
<div role="listbox" id="Internationaltransfer_2-ts-dropdown" tabindex="-1" class="ts-dropdown-content" aria-labelledby="Internationaltransfer_2-ts-label"></div>
</div>
</div>
</div>
</div>
</div>
<div class="saveing_info">
<h2> </h2>
</div>
<div class="text-center">
<button id="button-transfer" class="button">start transfer</button>
</div>
</form>POST home-buy-order
<form action="home-buy-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="13">
<button class="button gbtn">Buy now</button>
</form>POST home-buy-order
<form action="home-buy-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="11">
<button class="button gbtn">Buy now</button>
</form>POST home-buy-order
<form action="home-buy-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="23">
<button class="button gbtn">Buy now</button>
</form>POST home-buy-order
<form action="home-buy-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="16">
<button class="button gbtn">Buy now</button>
</form>POST home-buy-order
<form action="home-buy-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="12">
<button class="button gbtn">Buy now</button>
</form>POST home-buyback-order
<form action="home-buyback-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="21">
<button class="button gbtn">Sell now</button>
</form>POST home-buyback-order
<form action="home-buyback-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
<input type="hidden" id="csrf_value" name="csrf_value" value="a46697fbb13794f600c92391a3fbf37456f3fc0795501e2e024968d8851cb583">
<input type="hidden" name="currencyid" value="13">
<button class="button gbtn">Sell now</button>
</form>POST home-buyback-order
<form action="home-buyback-order" method="POST">
<input type="hidden" id="csrf_name" name="csrf_name" value="csrf65af2a0f1183c">
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</form>Text Content
* Home
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* Buy Currency
Travel Money Buy Euros Buy US Dollars Buy Turkish Lira Buy Australian Dollars
Buy UAE Dirham Buy Thai Baht View all currencies
* Sell Currency
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Dollars Sell UAE Dirham View all currencies
* International Transfer
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Lira Pounds To Aus Dollars Pounds To UAE Dirham View all currencies
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Dollars Sell UAE Dirham View all currencies
* International Transfer
International Transfer Pounds To Euros Pounds To US Dollars Pounds To Turkish
Lira Pounds To Aus Dollars Pounds To UAE Dirham View all currencies
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TRAVEL MONEY
If you are looking to buy travel money online you are in the right place, we
consistently have the cheapest exchange rates, offer multiple payment options
and guaranteed delivery.
Rated Excellent on Trustpilot
Secure
Delivery
* Buy travel money
* Sell travel money
* International transfer
Select a currency Euros (EUR) US Dollars (USD) Australian Dollars (AUD) Bahrain
Dinar (BHD) Barbados Dollar (BBD) Bulgarian Lev (BGN) Canadian Dollars (CAD)
Chilean Peso (CLP) Chinese Yuan (CNY) Czech Koruna (CZK) Dominican Republic Peso
(DOP) Fiji Dollar (FJD) Hong Kong Dollars (HKD) Hungarian Forint (HUF) Icelandic
Krona (ISK) Indonesian Rupiah (IDR) Japanese Yen (JPY) Jordan Dinar (JOD) Kenyan
Shilling (KES) Kuwaiti Dinars (KWD) Malaysian Ringgit (MYR) Mauritian Rupee
(MUR) Mexican Peso (MXN) New Zealand Dollar (NZD) Norwegian Krone (NOK) Omani
Rial (OMR) Peru Nuevos Sol (PEN) Phillipino Peso (PHP) Polish Zloty (PLN) Qatari
Riyal (QAR) Romanian Leu (RON) Saudi Riyal (SAR) Singapore Dollars (SGD) South
African Rand (ZAR) South Korea Won (KRW) Swedish Krona (SEK) Swiss Francs (CHF)
Taiwan Dollar (TWD) Thai Baht (THB) Turkish Lira (TRY) UAE Dirham (AED) Vietnam
Dong (VND)
Euros (EUR)
Amount in pounds (£)
BEST EXCHANGE RATE 1 GBP = 1.1442 EUR ✓
You receive
Buy now
Select a currency Euros (EUR) US Dollars (USD) Australian Dollars (AUD) Bahrain
Dinar (BHD) Barbados Dollar (BBD) Brazilian Real (BRL) Bulgarian Lev (BGN)
Canadian Dollars (CAD) Chilean Peso (CLP) Chinese Yuan (CNY) Costa Rica Colon
(CRC) Czech Koruna (CZK) Dominican Republic Peso (DOP) Fiji Dollar (FJD) Hong
Kong Dollars (HKD) Hungarian Forint (HUF) Icelandic Krona (ISK) Indonesian
Rupiah (IDR) Jamaican Dollar (JMD) Japanese Yen (JPY) Jordan Dinar (JOD) Kenyan
Shilling (KES) Kuwaiti Dinars (KWD) Malaysian Ringgit (MYR) Mauritian Rupee
(MUR) Mexican Peso (MXN) New Zealand Dollar (NZD) Omani Rial (OMR) Peru Nuevos
Sol (PEN) Phillipino Peso (PHP) Polish Zloty (PLN) Qatari Riyal (QAR) Romanian
Leu (RON) Saudi Riyal (SAR) Singapore Dollars (SGD) South African Rand (ZAR)
South Korea Won (KRW) Swedish Krona (SEK) Swiss Francs (CHF) Taiwan Dollar (TWD)
Thai Baht (THB) Trinidad & Tobago Dollar (TTD) Turkish Lira (TRY) UAE Dirham
(AED) Vietnam Dong (VND)
Euros (EUR)
You send us
BEST EXCHANGE RATE 1 GBP = 1.182 EUR ✓
YOU RECEIVE £ 0.00
sell now
You send us
GBP EUR
GBP
BEST EXCHANGE RATE 1 GBP = 1.1566 EUR ✓
Recipient gets
EUR USD AED AUD BGN BHD BRL CAD CHF CNY CZK DKK GHS HKD HUF ILS INR JPY KES KWD
MXN NOK NZD OMR PLN QAR RON SAR SEK SGD THB TRY UGX XAF XOF ZAR
EUR
start transfer
A TRAVEL MONEY SERVICE YOU CAN TRUST
BUY TRAVEL MONEY
Buy your travel money with Travel FX, the trusted company for discerning clients
that demand great rates.
SELL CURRENCY
If you don’t use all your travel money, no problem, we offer an extremely
competitive buyback facility.
INTERNATIONAL TRANSFERS
We also offer great rates on international transfers. Simple and secure
international currency transfer with no hidden fees.
AS FEATURED IN
TRAVEL MONEY
WE ARE FOCUSED ON PROVIDING THE BEST POSSIBLE RATES FOR YOUR NEXT TRIP ABROAD,
COMPARE OUR RATES - YOU ARE IN SAFE HANDS.
* Order travel money for 100s of destinations
* Order your currency online and get peace of mind with Royal Mail Special
Delivery
* Buy travel money from the comfort of your own home
* We have been the market leader for 13 years in travel money, check our
Trustpilot reviews
Find out more
COMPARE TRAVEL MONEY RATES
Currency
Travel FX
Rate
Post Office
Rate
Get this much extra
currency (per £1,000)*
AUD
1.8808
1.8703
$ 10.50 ▲
Buy now
EUR
1.1442
1.134
€ 10.20 ▲
Buy now
PLN
4.9783
4.776
zł 202.30 ▲
Buy now
TRY
35.6566
33.6263
₺ 2,030.30 ▲
Buy now
USD
1.2510
1.2367
$ 14.30 ▲
Buy now
* Currency rates may vary slightly, we update rates every few minutes.
See more currencies
CURRENCY BUY BACKS
COMPARE BUY BACK RATES
Currency
Travel FX
Rate
Eurochange
Rate
Get this much extra
(per 1,000 currency)*
AED
4.7127
5.323
£24.33
Sell now
AUD
1.9405
2.1936
£59.46
Sell now
EUR
1.182
1.238
£38.27
Sell now
USD
1.2893
1.3504
£35.09
Sell now
* Currency rates may vary slightly, we update rates every few minutes.
See more currencies
DO YOU HAVE LEFTOVER CURRENCY AFTER A TRIP? WE WILL BUY IT BACK
* Use our buy back service to sell your unused currency
* We consistently offer the best rates and dominate the comparison sites in a
number 1 position.
* Simple process – send your currency and we pay directly into your bank
account at very competitive rates
Find out more
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offers.
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INTERNATIONAL PAYMENTS
NEED TO TRANSFER MONEY ABROAD?
WE SEND MONEY TO THE MOST POPULAR DESTINATIONS
* We can transfer currency around the world, and we add new currencies
regularly
* We use industry-leading money transfer technology that protects your money
and guarantees it arrives safely every time.
* We pride ourselves on being extremely competitive on rates
Find out more
NO HIDDEN FEES
We make it our mission to give you a competitive exchange rate and won’t charge
transfer fees or commission.
TRAVEL MONEY NEWS & TIPS
TOP 8 MOST POPULAR HOLIDAY DESTINATIONS FOR BRITISH HOLIDAYMAKERS IN 2023
Thu, 21 Dec 2023
Read
FIVE HEARTWARMING REASONS WHY AN OVERSEAS MONEY TRANSFER CAN BE THE PERFECT
CHRISTMAS GIFT:
Sun, 03 Dec 2023
Read
WHY DO YOU NEED CASH ON YOUR HOLIDAY IN TURKEY? ESSENTIAL TIPS FOR TRAVELLERS
Tue, 29 Aug 2023
Read
TERMS AND CONDITIONS OF TRAVEL FX LTD
TERMS & CONDITIONS FOR BUYING TRAVEL MONEY
Last updated 17th November 2023 - Version 20231117
DEFINITIONS
"Company", "Travel FX Ltd" means Travel FX Ltd whose registered offices are 1st
Floor, Jebsen House, Ruislip, Middx, HA4 7BD.
"Client / Customer" shall mean the person, firm or organisation to which the
Company provides services for the purchase or sale of currencies for physical
delivery only that uses these services having agreed to these terms and
conditions.
"Payment Date" means the date agreed at inception of the transaction between the
Client and the Company which is specified on the order when the Client must
deliver his funds to the Company to ensure that the Company can attempt to meet
the agreed Delivery Date for the Client's purchased currency.
"Website" means the website from which the Company advertises and trades.
"Delivery Date" means the date which the client prefers to have the currency
funds he has purchased despatched to him.
"Business/Working Day" means from 9.30am to 4.30pm from Monday to Friday,
excluding Saturdays, Sundays and any Bank Holidays for the purpose of
communication and receipt of payments.
"Currency" means the currency purchased at the agreed exchange rate.
"Contract" means the formal contract entered into between the Client and the
Company for the foreign exchange transaction to buy/sell Currency at the quoted
exchange rate on the dates quoted and to make the payment set out therein on and
subject to these Terms and Conditions.
"Suspicious Transactions" means a transaction that raises "an unconfirmed
belief" where there are circumstances to suggest to a reasonable individual that
a person might be money laundering. It includes any activity which does not fit
with the normal course of business.
DOCUMENT CONTENT
1. Money laundering regulations
2. Ordering and our contract with you
3. Payment
4. Refunds
5. Specific denominations
6. Delivery and responsibility
7. Substitution
8. Confidentiality
9. Indemnity
10. Cancellation
11. Exclusion
12. Complaints
13. Disclaimer
14. Copyright
15. Travel FX Limited Safeguarding Statement
16. General
17. Privacy
18. Jurisdiction
AGREEMENT
By accessing, using or browsing the Website, or ordering Currency from the
Website you confirm that you are over 18 years old and have read and understood
these terms and conditions, and agree to be bound by them and to comply with all
applicable laws, rules and regulations.
1. MONEY LAUNDERING REGULATIONS
The Company is licensed for Bureau de Change business with H.M Revenue & Customs
under licence number XEML00000119581.
The Company reserves the right at all times to refuse to process any Currency
orders at any stage.
The Company has a legal obligation to report to HMRC and or National Crime
Agency any and all suspicious transactions.
The Regulations require the Company to monitor any unusual or suspicious
transactions of any size taking place where the company believes the money is
derived from illegal activity.
The Regulations also require us to keep full records together with copies of
identification provided (where obtained) of all transactions. Our Anti Money
Laundering policy may require us to select your transaction for enhanced
verification. We will attempt to electronically verify you however should we be
unsuccessful we will require documentation as follows:
Acceptable forms of identification are:
Your passport or UK driving licence is ideal; see Table A for a full list of
identification we accept.
In most cases this will be all we need, but it would be useful to have two types
of address verification handy (see Table B for a list of acceptable types), just
in case our electronic searches can’t find your details (for example, if you
have recently moved).
TABLE A
Acceptable photographic identity for UK/EEA/Swiss Nationals:
* Valid UK/EEA/Switzerland Passport
* Valid UK Full Photocard Driving Licence
* Valid UK Provisional Photocard Driving Licence
* Valid EU member state National ID Photocard
* Valid firearms certificate or shotgun licence.
All documents must include your full name.
TABLE B
Acceptable non-photographic identity for UK/EEA and Swiss Nationals:
* Valid old style UK Driving Licence (no photo)
* HMRC documentation (PAYE Coding Notice/Tax
Notification/Self-Assessment/Statement of Account/NI contributions bill)
issued in the last three months or valid for the current tax year. We cannot
accept P45 or P60 forms
* Notification letter from Benefits Agency/Local Authority confirming your
right to benefits (Department for Works and Pensions (including Jobcentre
Plus), Benefits Agency or Veterans Agency), dated within the last 12 months.
All documents must include your current address and must contain a unique
reference number to confirm your relationship with this provider
Address Documents:
* Current UK Full Photocard Driving Licence
* Current UK Provisional Photocard Driving Licence
* Current old style UK Driving Licence (no photo)
* Council Tax bill (valid for the current financial year) HMRC documentation
(PAYE Coding Notice/Tax Notification/Self-Assessment/Statement of Account/NI
contributions bill) issued in the last three months or valid for the current
tax year - we can’t accept P45 or P60 forms
* HMRC documentation (PAYE Coding Notice/Tax
Notification/Self-Assessment/Statement of Account/NI contributions bill)
issued in the last three months or valid for the current tax year. We cannot
accept P45 or P60 forms
* Notification letter from Benefits Agency/Local Authority confirming your
right to benefits (Department for Works and Pensions, Jobcentre Plus,
Benefits Agency or Veterans Agency), dated within the last 12 months
* Current Tenancy Agreement, from a local council or a recognised letting
agency
* Bank, Building Society, Credit Union statement, dated within the last 3
months
* Credit card statement, dated within the last 3 months
* Mortgage statement from a recognised lender, dated within the last 12 months
* Life Assurance/Life Insurance Policy, dated within the last 3 months but
outside of cancellation period
* Motor Insurance Certificate, valid for the current year but outside of
cancellation period - we can’t accept cover notes
* Utility bill - gas, electricity or water, dated within the last 3 months
* Telephone bill, dated within the last 3 months - we can’t accept mobile phone
bills
* Sky or cable TV bills, dated within the last 3 months
Please note we can only accept copies or scans of original documents, not those
printed from the internet.
This list is not exhaustive and the specific nature of your transaction may need
to be taken into account.
You may be required to prove the source of the funds you are using to pay for
your transaction and the purpose of the transaction. Should this be the case we
will contact you specifically regarding this. This will most likely not be at
outset of the transaction. You agree that you will have available and provide to
us the necessary documents in the format requested to prove these should we so
request them and further agree that your failure to do so to our satisfaction
may result in the cancellation of your transaction at your cost. Should you fail
to provide the necessary evidence within seven days then we reserve the right to
cancel the transaction as having failed the Anti Money Laundering process.
Should your order fail Anti Money Laundering checks then we reserve the right to
cancel the transaction as per our cancellation policy.
HM Government publish a list that you can view here
https://www.legislation.gov.uk/uksi/2021/1218/regulation/2/made of countries
that if you choose to travel to may require us to undertake further diligence
checks of your purchase. Should this be the case we will contact you to obtain
the information we require. We recommend that you check this list prior to
ordering.
We are prohibited from supplying to you or buying from you any currency in
connection with travelling (to or from) any of the following countries -
Afghanistan, American Samoa, Belarus, Belize, Cuba, Guam, Iran, Iraq, Lebanon,
Libya, Myanmar (Burma), North Korea (People’s Democratic Republic of Korea),
Russia, Samoa, Somalia, South Sudan, Sudan, Syria, Tunisia, Ukraine, US Virgin
Islands, Venezuela & Yemen. (or certain individuals, entities or governments
subject to sanctions restrictions). Should you continue to place an order
involving any of these currencies for either buying or selling, your order will
be cancelled in line with our terms and conditions. We are prohibited from
supplying to you or buying from you any currency in connection with the
following industries; crypto, gambling, firearms or production of adult content
industries. Should you continue to place an order involving any of these
industries for either buying or selling, your order will be cancelled in line
with our terms and conditions.
2. ORDERING
When placing an order, you warrant that you are acting on your own behalf, for a
genuine reason and the currency that you wish to buy/sell is legally and
beneficially yours, has not been obtained by illegal means nor in any way
contrary to the rights of the legal owner and is not tainted in anyway by
criminal activity. You also warrant to us that the information that you provide
to us is true and accurate in all respects and that you will not withhold any
material information from us and you will provide us with any information that
we may reasonably require.
Our contract with you requires us to, where possible and subject to the other
terms & conditions to, place an insured package into the Royal Mail Special
Delivery ™ system at which point responsibility for delivery passes to the Royal
Mail. The Company will only provide banknotes for non-speculative purposes. This
means that the Company will not supply the Client if the Client is seeking to
purchase banknotes as an investment or to profit by pure speculation on foreign
exchange movements without having a genuine non-speculative reason for doing so
that the client can document if required in accordance with The Money
Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer)
Regulations 2017. You must provide all the requested information for us to
process the order. We reserve the right to request further information from you,
should it be required, at any time. You agree that we may take reasonable steps
to verify your identification and you acknowledge and agree that we may elect
not to do business with you for any reason, at our absolute discretion.
TELEPHONE ORDERS
We do not accept orders by telephone.
3. PAYMENT
DO NOT ATTEMPT TO PAY US IN CASH OR BY CHEQUE
You can pay by bank transfer, a UK-based debit or credit card along with Google
Pay & Apple Pay. All orders will be processed at the foreign exchange rates
confirmed to you by our automated email process only at the time of ordering.
Our website rates are indicative only and we are not bound by them. Due to
exchange rate fluctuations your payment must reach us as cleared funds within
one business day of placing your order in order for us to secure the rate on
your order or the order may be subject to amendment of the exchange rate or
cancellation as per our Terms & Conditions. In instances where a Bank Holiday is
between your order date and your payment date we will allow extra time
equivalent to the Holiday period. The minimum order value for currency is £300;
orders of less than £700 will incur a handling fee of £5. Any individual
currency order below £300.00 will attract a £2.00 handling fee. Our Fast & Easy
payment options attract a charge of 0.299% of the transaction value to enable us
to fast credit your order.
If you choose to pay us by this method, please note the following:
* There is a maximum limit of £5,000.00 for any individual or multi-currency
order paid by non-bank transfer methods.
* We only accept UK-based debit cards and personal credit cards
* We do not accept corporate credit cards
These limits DO NOT apply to bank transfer payments.
You must reference your order number with the payment to enable us to identify
the funds upon receipt. Failure to do this will likely add processing time to
your order.
Your credit card issuer may charge you interest and/or fees for paying by credit
as they consider it a cash advance. This is not a service charge made by Travel
FX Limited and you acknowledge that Travel FX Limited has no control over and is
not liable for such charges
We must be able to clearly identify the remitter of the payment to us. Payment
should be made from a bank account in the name of the person ordering the funds.
If you pay from a business account, a joint account or if someone pays on your
behalf you understand that a delay in processing may occur as it will be
necessary to identify the remitter.
4. REFUNDS
Any refund of a cancelled order, duplicate payment, rounding adjustment or any
other type of refund will be subject to a £5.00 payment charge in addition to
any other fees payable.
Your bankers do not provide details of the account you paid us from therefore we
will require evidence from you of the payment along with the sort code, account
number and name to effect any refund.
The client warrants that under no circumstances shall they instruct a chargeback
upon the payment made to the company by using their card without first
submitting a formal complaint and receiving a “Final Response” to the complaint.
The client understands that in this circumstance the card issuer will then make
their own decision as to whether a chargeback instruction can be upheld. Any
upheld chargeback does not prevent the company from seeking financial remedy
directly from the client.
5. ADMINISTRATION FEES FOR SPECIFIC DENOMINATIONS REQUEST
Should you require your currency in specific denominations i.e. all USD100
bills, a fee of £5.00 will be added to your order to fulfil your request. The
£5.00 Administration Fee can be made by Bank Transfer or by currency deduction.
The Clients request for specific denominations will not be acted upon until
payment has been received or deduction agreed. This service is not guaranteed
and should we be unable to fulfil your request your £5.00 fee is refundable.
6. DELIVERY
All deliveries are made to the address you specify when placing your order via
our drop-down address resource or your own manual entry or by your own manual
amendment to our drop-down address resource. By completing the order you warrant
that the delivery address you have chosen to use is complete and the full
address you wish the Royal Mail to attempt delivery to. If the users address and
delivery address are different, you understand that a delay in processing may
occur whilst further checks are undertaken.
If you are a registered user, delivery will be to your default registered
address unless you alter it within your profile or on the order form prior to
placing your order.
All banknotes provided to the client are legal tender, in circulation and valid
at the time of despatch. We will not be held responsible for any changes made to
their status by Central banks or Governments once they have left our possession.
The Company does not recommend delivery to Business/Charity/Organization [work]
addresses but will do so upon request at the customer's own risk.
Any requests to amend the delivery address must be via email and it may be
necessary for us to conduct further checks. You understand that a delay in
processing may occur whilst these checks are undertaken.
All orders are despatched using Royal Mail Special Delivery, which guarantees
next working day delivery. Royal Mail's duty is to deliver the Item/s to the
address written or printed on the Item/s . They are not responsible for
delivering the Item/s to the person whose name is written or printed on the
Item/s.
Travel FX Ltd does not guarantee next day delivery or guarantee that your
preferred delivery date will be met in any way however we shall attempt to
deliver by or on your preferred date. We will not be held liable for any issues,
expenses or costs arising from not delivering on the date you have requested.
It is important that you are present to accept delivery for your order. We
cannot accept any responsibility for fraudulent acts committed by a third party
or non-delivery to a named person.
If you believe your order is in any way incorrect then you must inform us with
48 hours of receipt by using our contact form.
You accept that failed or missing deliveries will not be immediately refunded
but dealt with under the terms of the Royal Mail’s claims procedure. Once their
investigation and our subsequent insurance claim on your behalf (where
appropriate) is complete only then will any refund be payable. The waiting
period for us to instigate a claim is a minimum of 5 business days and the Royal
Mail then require up to 30 business days to investigate and respond.
Should the insurance claim be rejected by the Royal Mail you understand that a
refund will not be made and accept that their ruling is our final process to
assist you with them. The Royal Mail ombudsman may be able to assist you should
this event occur and we will assist you further with an appeal should you
instruct us to do so. By rejecting your claim of non-delivery Royal Mail is
confirming to both you and Travel FX Limited that the package has been delivered
as addressed.
Please refer to the Royal Mail Terms and Conditions here for further information
https://www.royalmail.com/terms-and-conditions
As the carrier of the item the Royal Mail are responsible for the delivery and
you accept that the responsibility for this has been assigned and transferred
from Travel FX Limited to the Royal Mail.
We do not recommend that you place orders if you require your funds within 2
business days of your travel date.
Where the delivery date falls on a Monday, your package may be despatched on the
Friday prior as Royal Mail do not collect from the Company on a Saturday/Sunday,
therefore you may receive your package on the Saturday prior to your delivery
date.
This is dependent upon the local Royal Mail Delivery office's services where the
package is being delivered to. In instances where the package does not arrive on
the Saturday, your package may be delivered on the Monday. Royal Mail cannot
guarantee delivery on a Saturday.
You may request Saturday delivery of your order for a charge of £10.00 per
package however, we cannot guarantee that Royal Mail will fulfil this request.
This fee is non-refundable in the event of non-delivery on a Saturday.
You may request delivery of your order before 9.00am on Saturday for a charge of
£40.00 per package however, we cannot guarantee that Royal Mail will fulfil this
request. This fee is non-refundable in the event of non-delivery before 9.00am.
You may request delivery of your order before 9.00am Monday to Friday for a
charge of £30.00 per package however, we cannot guarantee that Royal Mail will
fulfil this request. This fee is non-refundable in the event of non-delivery
before 9.00am.
If the delivery address is to a location with a centralised reception or any
kind of multiple occupancy building, be aware that Royal Mail may deliver to the
reception or other delivery point only and not to the customer. Therefore,
anyone at the reception can take receipt of the delivery. We are not responsible
for deliveries for which Royal Mail has confirmed delivery to your delivery
address but which you have not received.
Our delivery schedule is subject to variation for public holidays, weather
conditions and force majeure.
Customers must refuse to accept any damaged packages delivered by Royal Mail. We
will not accept any responsibility for damaged packages.
We will attempt to send your order so that it reaches you on or before the date
specified when placing your order. We are not responsible for late-delivery
where the Royal Mail has failed to meet the requirements of the Royal Mail
Special Delivery service.
Any losses incurred by you, which are caused as a result of delivery of your
order to a delivery address supplied by you in error, will be borne by you.
We only deliver to areas that are covered by the Royal Mail Special Delivery
service.
Deliveries to areas specified by the Royal Mail under general exceptions will be
subject to the Royal Mails delivery schedule.
Returned or refused deliveries will be bought back by us at the prevailing
buyback rate on the day upon receipt at our offices unless prior arrangements
have been agreed.
Should the Client need to change either the delivery date or the delivery
address this request must be done by email from the email address initially used
to make the order and may not take effect until confirmed back to you in an
email from us.
7. SUBSTITUTION
The Company will endeavour to ensure that the Currency Notes supplied to the
client are in the denominations requested; however the company reserves the
right to supply the currency in any denominations. The Company reserves the
right to substitute Sterling, either cash or cheque, in the event of a short
fall in the specific currency. In the event of the substitution being greater
than £25 or 5% of the value, the Company will attempt to contact the customer.
8. CONFIDENTIALITY
The Client agrees that the Company may carry out any check as to the Client's
financial status as the Company shall deem fit. The Client accepts that the
Company will attempt to verify the Client's identity by checking the details
supplied against those held on a number of specific databases that the Company
has access to, for example information from the Electoral Register, and fraud
prevention agencies. A record of this process will be kept that may be used to
help other companies to verify the Client's identity. The Company may also pass
information to organisations involved in fraud prevention to protect the Company
and other clients from theft and fraud. If the Client supplies false or
inaccurate information and the Company suspect's fraud, the Company will record
this and share this information with other organisations.
9. INDEMNITY
The Client shall pay all legal fees or costs incurred in connection with the
enforcement of these terms and conditions or legal fees incurred in connection
with any dispute or difference arising under this agreement that is resolved in
favour of the Company.
10. CANCELLATION POLICY
The Company reserves the right to cancel any order at any time for any reason.
In the event of the Company cancelling an order the client will be reimbursed up
to the full amount paid by credit transfer or in some circumstances asked to
complete a recall request by their own bankers. Once a Client has entered a
contract for the currency, the order cannot be cancelled by the client without
incurring a fee. Should a client request cancellation of their order/s a fee of
£25.00 will be applied per order plus the costs of reversing the foreign
exchange transaction. Should the cancellation relate to a multi-currency order
the charges may be applied per currency cancelled. Should an order be cancelled
due to you failing to pass any Anti Money Laundering procedure then the
cancellation fee and the cost of reversing the foreign exchange transaction will
apply. This includes any refusal or inability on your part to supply any and all
documentation we request in the format we request to enable us to clear your
order for processing as indicated in Section 1 of this agreement ( Money
Laundering Regulations.) The exchange rate used will be our prevailing buyback
rate on the day of cancellation. All cancellation requests must be made via our
contact us page. Failure to pay the cancellation fee within 7 days may result in
legal action.
We are prohibited from supplying to you or buying from you any currency in
connection with the following industries; crypto, gambling, firearms or
production of adult content industries. Should you continue to place an order
involving any of these industries for either buying or selling, your order will
be cancelled in line with our terms and conditions.
11. EXCLUSION CLAUSE
The Company excludes all liability for any claim arising from any act undertaken
for a Customer unless the Customer can prove that the company caused the
Customer to suffer loss.
When determining if the company has caused a Customer to suffer loss, the
Customer accepts the actions of intermediaries not employed by the company are
the actions of third parties. The company will not be responsible for any loss
caused by a third party. This does not affect the customers' statutory rights.
The Company will make every effort to process orders placed via this service
without any delay, however, delays can sometimes occur due to technical problems
or matters out of our control. If this occurs we will make every effort to
deliver your order as soon as possible.
If we are in breach of our obligations under these Terms and Conditions, we will
only be liable to you for the direct losses that you incur. Direct losses mean
the value of the Currency purchased, pursuant to any Contract. You accept that
this is a reasonable pre-estimate of the loss you may suffer resulting from any
breach by us or of our obligations hereunder.
12. COMPLAINTS POLICY
Should you wish to make any complaint please in the first instance send an email
to manager@travelfx.co.uk for your complaint to be allocated to a manager for
action.
13. DISCLAIMER
None of the information contained in this website constitutes, nor should be
construed as Financial Advice. The Company provides information attempting to
achieve accuracy, but this cannot be guaranteed.
The Company does not warrant this site's contents, and exclude any implied
warranty, in particular relating to exchange rates, market prices and data. The
Company is showing rates as an indication only. All information is given with
the proviso that while we give an indication of today's rates, we will not be
held responsible for any human or machine error that causes a wrong rate to be
published.
In the event of an incorrect rate quoted on any order, we will contact you to
advise the correct rate and amend the order accordingly. You can then confirm if
you wish to proceed with the amended order. Neither the Company, nor any
entities from which they receive information, nor any entities with which their
site is linked, shall be liable for any investment or other decisions made on
the basis of the information provided.
14. PROPRIETARY RIGHTS AND COPYRIGHT
The contents of this website are protected by copyrights, trademarks, patents
and/or any other proprietary rights and laws. No part of this website can be
reproduced without prior written consent.
15. TRAVEL FX LIMITED SAFEGUARDING STATEMENT
We are not an authorised deposit holder or Bank that offers access to the FSCS
compensation Scheme. To ensure there isn’t any confusion on this point the
following term has been added to our terms and conditions and associated
websites.
We have addressed some questions that customers may have when conducting
business with the firm below.
HOW DO YOU PROTECT MY MONEY?
To ensure your money is safe we follow a process known as ‘safeguarding’ which
is a regulatory requirement for all MSBs. In this process we keep your money
separate from our own money and place it in a safeguarding account with a
regulated entity. In the event of us going out of business, an insolvency
practitioner would be appointed to return the funds we have safeguarded to our
customers. This means you would get most of your money back, except for the
costs deducted by the insolvency practitioner for distributing the money to our
customers.
HOW DOES FSCS COVER DIFFER FROM SAFEGUARDING?
FSCS protects consumers together with small businesses, limited companies, and
charities (that meet its eligibility criteria) when certain authorised financial
services firms (such as an UK authorised bank) fail and they cannot return your
money to you. FSCS is a service funded by those financial service firms who are
covered by it.
FSCS provides compensation only up to £85,000 per eligible person, per bank,
building society or credit union or up to £170,000 for joint accounts.
This means if you have money in multiple accounts with banks, building societies
or credit unions that are part of the same group (and share a banking license)
the FSCS treats them as one bank.
Whereas all the funds held in a safeguarded account are protected and the full
value (minus administrative costs applied by the insolvency practitioner) will
be returned to you if we go out of business.
Because of the insolvency procedure, it may take longer (as compared to an FSCS
claim) for your money to be returned to you.
You can find more information about using a non-bank payment service provider on
the FCA’s website.
If you have any questions, please contact us via email manager@travelfx.co.uk
16. GENERAL
Any telephone calls between the Company and the Client may be recorded, in which
case the recordings will be accepted by the client as evidence of the
instructions or communications recorded.
The Client, by accepting these terms and conditions, acknowledges and accepts
that evidence of any such recordings may be referred to by the Company in
respect of any dispute or difference between the parties.
The terms and conditions of this Agreement are the conditions in force at the
date of this Agreement and shall not be superseded, amended or varied in any way
whatsoever without the written consent of the Company.
No representation made orally by the Company, its servants or agents shall be
binding upon the Company or shall form part of this Agreement, unless they are
agreed in writing by a Director of the Company.
Your obligations under these Terms and Conditions may not be assigned or
transferred in any way to any other party. We shall have the right at any time
to transfer and assign our rights under these Terms and Conditions to any other
party as we deem fit. Any delay or failure on our part to exercise our rights
shall in no way amount to or be deemed as a waiver or giving up of such rights
by us, nor shall it prejudice any of our other rights under these Terms and
Conditions.
A person who is not a party to the Trading Agreement has no rights under the
contracts (Rights of Third Parties) Act 1999 to enforce any term of the Trading
Agreement but this does not affect any right or remedy of a third party which,
exists or is available under that Act.
Should any of these Terms and Conditions be deemed to be unenforceable or
illegal, the remainder of the Terms and Conditions shall remain in full force
and effect as if the unenforceable or illegal part has been removed. Should any
of these Terms and Conditions be in conflict with any other documentation or
information that we have provided to you in connection with any order, then
these Terms and Conditions shall have priority unless specifically agreed by us
in writing that such other documentation and information shall have priority in
whole or in part.
17. PRIVACY
Please see our specific privacy policy here.
COLLECTION OF INFORMATION
In order to provide the Client with the Services, the Company must collect
certain Personal Information about the Client or the Authorised Signatories of
the Client and obtain their consent in relation to the handling of such Personal
Information. The Client hereby gives that consent or warrants that it has
obtained that consent from each Authorised Signatory. The Client also agrees to
provide upon request all such information in relation to its financial and
business affairs and/or identity, as the Company may reasonably require.
USE OF INFORMATION
The Client hereby authorises the Company to collect, use, store or otherwise
process any Personal Information concerning the Client and in particular, agrees
that the Company may use all such Personal Information, including the
information referred to in clause 10.4, for the purposes of complying with its
obligations under any AML Regulations and for any other purpose directly related
to the provision by the Company of the Service.
IDENTITY VERIFICATION
The Client may be required to provide evidence to verify its identity or the
identity of its Authorised Signatories. If the Company is not satisfied with the
information provided by the Client, it may request additional information. The
Company will not accept a Client Application and the completion of Services will
not be available to the Client unless and until verification procedures have
been completed to the satisfaction of the Company.
INFORMATION CORRECT
The Client must ensure that all information provided to the Company is accurate
and up-to-date at all times. Any changes must be advised to the Company as soon
as practicable.
PROTECTION OF INFORMATION
The Company collects and stores all information electronically and takes
reasonable steps to protect such information from unauthorised access, misuse,
loss or destruction. The Company shall in no way be liable to the Client for any
loss or damage the Client may incur as a result of the loss or theft of such
information held by the Company. All information provided by you will be treated
securely and strictly in accordance with the Data Protection Act 2018.
RETENTION OF INFORMATION
Any information collected by the Company, including telephone recordings or
transcripts, may be kept or destroyed in accordance with normal Company
procedures.
RECORDING PHONE CONVERSATIONS
The Parties consent to the electronic recording by either Party of telephone
conversations between them without an automatic warning tone and the utilisation
of such recordings as evidence by either Party in any dispute or anticipated
dispute between the Parties or in relation to any dealings between the Parties.
18. GOVERNING LAW AND JURISDICTION
These Terms and Conditions and any disputes or claims arising out of or in
connection with them shall be governed by and construed in accordance with the
laws of England and Wales and the English Courts shall have jurisdiction over
any such dispute.
--------------------------------------------------------------------------------
TERMS & CONDITIONS FOR BUY BACKS
Last updated 29th June 2023 - Version 20230629
By using our exchange service, you agree to the terms and conditions set out
below. Please read them carefully.
This website is owned and operated by Travel FX Ltd (referred to as “we” or
“our” “us” “Travel FX”).
Travel FX Limited are a Registered Money Business with H.M. Revenue & Customs
under number: XEML00000119581.
Travel FX Limited registered office is at 1st Floor, Jebsen House, Ruislip,
Middx, HA4 7BD.
This page contains the terms and conditions for use of the Travel FX website
(www.travelfx.co.uk)
Using this website indicates that you accept these terms and conditions which
are legally bound.
These terms must be agreed to each time an order is placed.
Please read this document very carefully before using our website.
Travel FX has the right to make any amendments to these terms and conditions at
any time without prior notice and it is your responsibility to check these terms
and conditions regularly in case of any changes made by us.
All purchases made are subject to our full terms & conditions, below.
Nothing in these conditions affects your statutory rights as a consumer.
DOCUMENT CONTENT
1. Our Service
2. Authenticity
3. Completing an order
4. Price & Payment
5. Sending your currency
6. Payment to you
7. Returns & refunds
8. Anti Money Laundering
9. Force Majeure
10. Limitation of liability
11. Privacy
12. Other questions
1. OUR SERVICE
Our website is only intended for use by people in the United Kingdom. By placing
an order through our site, you warrant that you are at least 18 years old and
you are legally capable of entering into binding contracts. You must be the
rightful owner of the banknotes you want to exchange, or you must have
permission from the rightful owner(s) to exchange them.
By agreeing to our terms and conditions, you agree that we may undertake
appropriate checks (including electronic checks) to verify your identity. We may
decline to complete your order if we cannot verify your identity or for any
other reason at our discretion.
2. AUTHENTICITY
Our exchange service must not be used for counterfeit banknotes, or for
banknotes for which there is a reasonable doubt about their authenticity. We do
not accept specimen banknotes or banknotes that have been deprived of their
value, e.g. by punched holes, defacement, shredding, anti-theft dye or stamps.
We do not accept any coins, EUR 500 & 200 notes and CHF 1000 notes. All
banknotes submitted for exchange must have all the required safety features
(watermark, security thread, optically variable ink, raised intaglio printing).
We will only accept and exchange banknotes and that are currently valid for
exchange with our suppliers and are not of an out of date or discontinued
series, it is your responsibility to check this in advance of submitting your
buyback order. When there is reasonable doubt about the authenticity of a
banknote, we may refuse to exchange the disputed banknotes, which may be sent
back at the client’s request and at the client’s expense. Standard Royal Mail
Special Delivery post rates apply. The bank note/s in question will be sent
insured unless at the client’s request, expense & risk.
3. COMPLETING A BUY BACK ORDER
You may use the service to place an order for buy back of currency.
To place an order, you should enter your currency requirements into the currency
converter on the site and follow the steps on the screen. You are responsible
for entering correct information and we will not be responsible for any losses
that you may suffer because of your error.
You may edit your order or correct errors up to the point that you submit your
payment details in respect of your order.
After placing an order, you will receive confirmation from us that we have
received your order. You will then receive a further email once we have received
your currency in our offices.
Your order constitutes an offer to purchase currency subject to our acceptance.
Our confirmation constitutes acceptance of your order.
All orders are subject to the acceptance of the returned currency and/or any
limits or restrictions imposed by us or by regulation or law from time to time.
Orders may be placed at any time but will be processed during the hours of
9.30am to 4.30pm Monday to Friday excluding bank holidays in England. Any order
placed outside working hours will be processed during working hours on the next
working day.
Once an order has been placed you will be unable to edit the order. You will
need to contact us to cancel the order so that a new order can be placed. Please
do so by using our contact us page .
4. PRICE AND PAYMENT
The price of any currency will be as quoted on our site from time to time,
except in cases of obvious error.
The rate of exchange applicable to the currency is displayed on the currency
converter. Exchange rates are updated frequently on our site in accordance with
updates in the wholesale market. Rate updates will be subject to a delay
according to our pricing policy in force at the time of your order. The rate of
exchange applicable to the currency is subject to your acceptance, and if you do
not accept the rate of exchange offered to you, you are not required to continue
with your order. Your order will be completed at the rate at the time of
processing on the day of receipt to our office. This may differ from the rate
offered on the website at the time of ordering. By posting your currency to us
you accept this may be a lower amount than you were quoted.
Payment for all currency orders completed will be by bank transfer only.
There is no charge made by Travel FX for processing the payment.
We do not charge any commission in respect of your order for currency.
Due to exchange rate fluctuations, Travel FX has the right to cancel any orders
without warning.
Due to Money Laundering Regulations, we may request you send us a copy of your
passport or other documents to support your order. If these are required we will
email you to request them.
5. SENDING YOUR CURRENCY TO US
The shipping of banknotes submitted to us for exchange is at the risk of the
customer. We cannot be held responsible for items lost in the mail, which is why
we encourage customers to use a tracked and signed for delivery service such as
the Royal Mail special delivery service and insure the parcel to its correct
value.
Please be aware, that of the huge volumes of letters and packets Royal Mail
handle, very few encounter a problem along their way – and they take every
single failure seriously.
On the rare occasion of Royal Mail losing your order, as long as you have sent
it correctly by special delivery, then it will be fully insured and you will
have to contact them to make a claim. They will not deal with us in this matter
as we are not their customer – you are.
6. PAYMENT TO YOU
To make a payment, we need correct payment details, such as sort code and a bank
account number. Incorrect or missing payment data on the exchange form may
result in payment delays, payments credited to the wrong account, or bank
charges applied by the receiving bank. We are not responsible for any of these
costs in the case of the submitted payment details being wrong or incomplete.
Any costs resulting from incomplete or missing payment information will be
passed on to the customer.
Customers must be prepared to wait up to 5 working days for payment to reach
their account.
7. RETURN AND REFUNDS POLICY
Our service includes comprehensive checks to ensure that you receive the correct
refund. However, we do not guarantee that our service will be error free and you
acknowledge that from time to time errors may be made. Where you have received
an incorrect payment because of our error, we will work with you rectify the
error in a timely manner.
8. ANTI-MONEY LAUNDERING
To use our service, you must comply with all applicable laws and regulations,
including those relating to anti-money laundering regulations.
If you fail to do so we reserve the right to prevent you from using our service.
In order to enable us to comply with our anti-money laundering and other legal
obligations and our internal risk and fraud policies, We may ask to you for
further information and identification (such as proof of your residential
address).
Should your order fail our Anti Money Laundering process checks or fail for any
other reason and you require the bank notes to be returned to you, you
understand that they may not be the banknotes you originally sent to us and that
any return will be at your expense.
HM Government publish a list that you can view here
https://www.legislation.gov.uk/uksi/2021/392/regulation/2/made of countries that
if you chose to travel to may require us to undertake further diligence checks
of your purchase. Should this be the case we will contact you to obtain the
information we require. We recommend that you check this list prior to ordering.
We are prohibited from supplying to you or buying from you any currency in
connection with travelling (to or from) any of the following countries -
Afghanistan, American Samoa, Belarus, Belize, Cuba, Guam, Iran, Iraq, Lebanon,
Libya, Myanmar (Burma), North Korea (People’s Democratic Republic of Korea),
Russia, Samoa, Somalia, South Sudan, Sudan, Syria, Tunisia, Ukraine, US Virgin
Islands, Venezuela & Yemen. (or certain individuals, entities or governments
subject to sanctions restrictions). Should you continue to place an order
involving any of these currencies for either buying or selling, your order will
be cancelled in line with our terms and conditions. We are prohibited from
supplying to you or buying from you any currency in connection with the
following industries; crypto, gambling, firearms or production of adult content
industries. Should you continue to place an order involving any of these
industries for either buying or selling, your order will be cancelled in line
with our terms and conditions.
Information we may collect from you:
Information that you provide by filling in forms on our Site www.travelfx.co.uk.
This includes information provided at the time of registering to use our Site,
subscribing to our service, posting material or requesting further services.
Details of transactions you carry out through our Site and of the fulfilment of
your orders.
We may collect information about your visits to our Site.
We use information held about you in the following ways:
* To ensure that content from our Site is presented in the most effective
manner for you and for your computer.
* To provide you with information, products or services that you request from
us or which we feel may interest you, where you have consented to be
contacted for such purposes.
* To carry out our obligations arising from any contracts entered into between
you and us.
* To allow you to participate in interactive features of our service, when you
choose to do so.
* To notify you about changes to our service.
* We may also use your data to provide you with information about goods and
services which may be of interest to you and may contact you about these by
email.
If you do not agree to us using your data for marketing purposes, please inform
us of this by unticking the relevant boxes on the registration form.
All information provided by you will be treated securely and strictly in
accordance with the Data Protection Act 2018.
9. FORCE MAJEURE
We cannot accept liability for delay or non-fulfilment of any term of the Terms
and Conditions caused by force majeure, war, rioting, strike, lock out,
accident, fire, flood, heavy snowfall, financial/banking collapse, network
outage, power blackout, acts of terrorism or any other cause not directly within
our reasonable control.
10. LIMITATION ON TRAVEL FX LIABILITY
Travel FX shall make every effort to process orders placed via this Service
without any delay. However, by agreeing with our terms and conditions, it is
understood that delays can sometimes occur due to technical problems or matters
out of the control of Travel FX.
Travel FX excludes all liability for any claim arising from any act undertaken
for a Customer unless the Customer can prove that Travel FX caused the Customer
to suffer loss.
When determining if Travel FX has caused a Customer to suffer loss, the Customer
accepts the actions of intermediaries not employed by Travel FX as the actions
of third parties. Travel FX will not be responsible for any loss caused by a
third party. This does not affect the customers' statutory rights.
Travel FX reserves the right always to refuse to process any Currency orders at
any stage.
It is understood that you have read, understood and accepted our Terms and
Conditions prior to placing your order and will not hold Travel FX responsible
for delayed or non-payment of your currencies caused by factors beyond the
control of Travel FX. This does not affect your statutory rights.
11. PRIVACY
Please see our specific privacy policy here.
COLLECTION OF INFORMATION
In order to provide the Client with the Services, the Company must collect
certain Personal Information about the Client or the Authorised Signatories of
the Client and obtain their consent in relation to the handling of such Personal
Information. The Client hereby gives that consent or warrants that it has
obtained that consent from each Authorised Signatory. The Client also agrees to
provide upon request all such information in relation to its financial and
business affairs and/or identity, as the Company may reasonably require.
USE OF INFORMATION
The Client hereby authorises the Company to collect, use, store or otherwise
process any Personal Information concerning the Client and in particular, agrees
that the Company may use all such Personal Information, including the
information referred to in clause 10.4, for the purposes of complying with its
obligations under any AML Regulations and for any other purpose directly related
to the provision by the Company of the Service.
IDENTITY VERIFICATION
The Client may be required to provide evidence to verify its identity or the
identity of its Authorised Signatories. If the Company is not satisfied with the
information provided by the Client, it may request additional information. The
Company will not accept a Client Application and the completion of Services will
not be available to the Client unless and until verification procedures have
been completed to the satisfaction of the Company.
INFORMATION CORRECT
The Client must ensure that all information provided to the Company is accurate
and up-to-date at all times. Any changes must be advised to the Company as soon
as practicable.
PROTECTION OF INFORMATION
The Company collects and stores all information electronically and takes
reasonable steps to protect such information from unauthorised access, misuse,
loss or destruction. The Company shall in no way be liable to the Client for any
loss or damage the Client may incur as a result of the loss or theft of such
information held by the Company.
RETENTION OF INFORMATION
Any information collected by the Company, including telephone recordings or
transcripts, may be kept or destroyed in accordance with normal Company
procedures.
RECORDING PHONE CONVERSATIONS
The Parties consent to the electronic recording by either Party of telephone
conversations between them without an automatic warning tone and the utilisation
of such recordings as evidence by either Party in any dispute or anticipated
dispute between the Parties or in relation to any dealings between the Parties.
12. QUESTIONS ABOUT OUR TERMS AND CONDITIONS
If you have any questions about this Agreement, please contact us via our
contact us page.
--------------------------------------------------------------------------------
INTERNATIONAL TRANSFERS TERMS & CONDITIONS
Last updated 17th November 2023 - Version 20231117
International Transfer Services are supplied by UKFX Holdings Ltd
Terms & Conditions of UKFX Holdings Ltd under use of www.travelfx.co.uk
DOCUMENT CONTENT
1. Authorisation
2. Instructions
3. Payment provisions
4. Orders
5. Anti Money laundering
6. Disputes
7. Liability
8. Closing out
9. Representation & Warranties
10. Privacy
11. UKFX Holdings Limited Safeguarding Statement
12. General
13. Definitions
1. UKFX HOLDINGS LTD ARE AUTHORISED TO CARRY OUT PAYMENT SERVICE ACTIVITIES AS
AN EMI REF NUMBER 901082.
1.1 THE SERVICE
The Company enters into contracts for the purchase and sale of currency for
trade, commercial or other non-speculative purposes.
1.2 NO FINANCIAL ADVICE
The Client shall be solely responsible for evaluating and selecting the timing
and nature of all Transactions entered into and shall not treat any information
provided by the Company as financial advice. The Client must rely solely on its
own judgement in determining whether the Service, or any incidental services
provided by the Company are appropriate for the Client's purposes.
1.3 CLIENT AGREEMENT
All Transactions shall be subject to the terms and conditions of this Agreement
and shall constitute separate and several agreements in their own right.
1.4 LICENCE
The Company is authorised to deal in foreign exchange products and to make a
market in providing buy/sell quotes for foreign currency exchange products.
2. INSTRUCTIONS
2.1 USERNAME AND PASSWORD
Email instructions effected pursuant to the use of the username and password
issued to the Client by the Company will in all circumstances be binding on the
Client.
2.2 NO OBLIGATION
The Company is not obliged to accept any Instruction and may refuse any
Instruction without giving any reason and without any liability for any
resultant loss or damages incurred by the Client or any other party.
2.3 TRANSACTION BINDING
The details of each Transaction will be confirmed online. The Transaction shall
be binding upon the Client at that point. Once binding, a Transaction may not be
altered or cancelled without the express written consent of the Company.
2.4 PROMPT PERFORMANCE
The Client acknowledges that due to volatility in exchange rates, the timely
performance of the Client's obligations is an essential term of any Transaction
and that resultantly cleared funds are to be deposited in the bank account
nominated by the Company within 24 hours of online confirmation.
2.5 OUT-OF-MARKET QUOTES
In circumstances where the Company has made an Out-of-Market Quote the Company
shall have 2 business days in which to requote the Rate, prior to which time the
Transaction shall not be legally binding.
2.6 FURTHER INFORMATION
The Company may request further confirmation or information from the Client in
relation to any Instruction if the Company reasonably considers that such
confirmation or information is necessary to confirm or clarify an Instruction
and the Company shall not be liable to the Client for any delay or failure to
complete the Transaction as a result of such request.
3. PAYMENT PROVISIONS
3.1 PAYMENT
The Client must initiate payment of any Sold Amount to the Company Account on
the day that the Transaction is confirmed in accordance with Clause 2.4.
3.2 NOMINATED BENEFICIARY ACCOUNT
The Client must provide details of the Nominated Beneficiary Account as part of
the ordering process. The Company will rely on the details specified for the
Nominated Beneficiary Account and will not check to ensure that the instruction
provided by the Client is correct and will accept no liability for error by the
client with regard to beneficiary payment instructions.
3.3 BENEFICIARY PAYMENTS
Each individual order enables one beneficiary payment. Should the client wish to
make more than one beneficiary payment per order a £10.00 charge will be applied
to each subsequent payment which shall be paid by the client by either a
transfer of funds to the company or a deduction of currency from the client’s
balance on account.
3.4 CLEARED FUNDS AND SETTLEMENT
The Client must deliver the Sold Amount in full without any set-off and in
cleared funds together with any applicable service fees required by the Company
before the Company will pay any amount to the Nominated Beneficiary Account.
Should the Company, in its sole discretion, elect to pay an amount to the
Nominated Beneficiary Account before the Client's funds have cleared, the Client
acknowledges that the Company is not, by so doing, waiving any rights it may
have under this clause or under any other clause of this Agreement and shall
take immediate action to place the Company in cleared funds should any Sold
Amount not be cleared as anticipated. Settlement of the transaction will
generally be made by the Company within 2 business days of receipt of cleared
funds.
3.5 NON PAYMENT
The Company reserves the right to Close Out any Transaction in circumstances
where the Sold Amount has not been received by the Company within 24 hours of
the Transaction becoming legally binding in accordance with Clause 2.4 or the
Client has failed to provide the details of the Nominated Beneficiary Account.
3.6 PAYMENT IRRECOVERABLE
The Company shall be under no liability to recover any funds duly paid to a
Nominated Beneficiary Account and will not resend any funds pursuant to an
amended Instruction until the Company is in receipt of further funds from the
Client.
3.7 RECOVERY OF FUNDS
In the event that funds have been sent to the wrong beneficiary account as the
result of an error made by the Company, the Company shall take action at its own
expense to recover those funds, provided always that the Client will take
immediate action to recover any such funds itself to the extent that the
mistaken beneficiary is related to or associated with the Client and will
otherwise assist the Company with any necessary recovery action. In the event
that funds are mistakenly paid by the Company on behalf of a third party into an
account operated or controlled by the Client, the Client undertakes and agrees
to refund any such funds to the Company or in accordance with the Company's
instructions immediately.
3.8 NO INTEREST
The Client shall in no circumstances be entitled to receive interest on any
amounts that the Company receives from the Client in relation to a Transaction
or otherwise.
3.9 FORM OF PAYMENT
All payments made pursuant to this Agreement are required to be made by
telegraphic transfer or electronic funds transfer only. The Company does not
accept or make any payments by cash, card, cheque or draft.
3.10 FUNDS HELD WITHOUT INSTRUCTIONS
In circumstances where funds are held by the Company pending further
instructions from the Client, the Client acknowledges and agrees that the
Company will not pay interest on such funds.
3.11 REFUNDS
Should we be unable to complete our verification procedures upon you or if the
order is cancelled for any reason we will issue a refund usually within 48 hours
of this failure however you must be prepared to wait up to 5 working days. All
refunds may incur charges in accordance with our cancellation terms and will be
returned nett of these charges to the source of payment. The client warrants
that under no circumstances shall they instruct a chargeback upon the payment
made to the company by using their card without first submitting a formal
complaint and receiving a “Final Response” to the complaint. The client
understands that in this circumstance the card issuer will then make their own
decision as to whether a chargeback instruction can be upheld. Any upheld
chargeback does not prevent the company from seeking financial remedy directly
from the client.
4. ORDERS
4.1 LEGALLY BINDING
Orders shall become legally binding as and from the time that the Order Details
are accepted by the website.
5. ANTI-MONEY LAUNDERING
5.1 AML COMPLIANCE
In dealing with the Company, the Client acknowledges and agrees that the Company
is obliged to adhere to applicable AML Regulations in all relevant
jurisdictions. The Client will not attempt to initiate any Transactions that may
contravene any AML Regulations and will provide such information as is necessary
or desirable for the Company to comply with its AML obligations.
5.2 INFORMATION COLLECTION
The Company reserves the right to collect such information as is necessary from
the Client to meet its obligations under applicable AML Regulations. The Company
may pass on information collected from the Client and relating to Transactions
as required by applicable AML Regulations and is under no obligation to inform
the Client it has done so. The Company may undertake all such AML checks in
relation to the Client, its Authorised Signatories or any Transaction (including
restricted lists, blocked persons and countries lists) as may be deemed
necessary or appropriate by the Company, and reserves the right to take any
actions (including cancellation of the Transaction, refusal to remit payments,
and freezing or blocking of funds or access) with no liability to the Client or
any third party.
5.3 TRANSMISSION OF INFORMATION TO REGULATORY BODIES
The Company reserves the right to provide all such information regarding the
Client and any Transactions in relation to its obligations to, or requests
(whether legally binding or not) by, any relevant regulatory body.
6. DISPUTES
6.1 DISPUTES POLICY
Any dispute in relation to this Agreement or the services provided by the
Company must first be referred to the Company.
6.2 FOS
If the dispute is not resolved it may then be submitted to the Financial
Ombudsman Service ("FOS") for determination in accordance with its rules.
6.3 ONLY AVENUE
The Client may not proceed against the Company except in accordance with this
disputes clause.
7. LIABILITY
7.1 NO LIABILITY FOR DELAYS
The Client acknowledges that delays in the transmission and receipt of payments
may occur. In particular, the Client acknowledges that the Company operates an
online dealing platform that could be subject to technical, or other, problems
beyond the Company's control which could result in delays in excess of 48 hours.
Accordingly, the Company cannot guarantee that transfers of funds will always be
made on a timely basis and shall in no circumstances be liable to the Client for
any costs, expenses, liabilities or losses of any kind, however arising,
resulting from any delay in any payment made on behalf of the Client or any
delay in responding to instructions received from the Client.
7.2 LIABILITY LIMITED
Without limiting the effect of Clause 7.1, the Company's total aggregate
liability to the Client for any breach of its obligations under this Agreement,
or any Transactions contemplated by it, shall be limited to the total amount
paid to the Company by the Client in relation to any particular Transaction. In
no circumstances shall the Company be liable to the Client for any consequential
or indirect losses of any kind, whether foreseeable or not.
7.3 INDEMNITY
The Client shall fully indemnify the Company and keep it fully indemnified from
and against all and any liabilities, damages, losses and costs (including legal
costs calculated on a solicitor and own client basis) incurred by the Company in
enforcing its rights under this Agreement or otherwise arising under this
Agreement.
7.4 THIRD PARTY FEES
The Client acknowledges and agrees that the Client shall at all times be liable
to pay fees, costs, duties and taxes charged by third parties, including but not
limited to fees charged by beneficiary banks, whether or not the existence of,
or any increases to, any such fees or charges have been notified to the Client
by the Company.
8. CLOSING OUT
8.1 CLOSING OUT TRANSACTIONS
The Company may, in its sole discretion, refuse to perform or Close Out all or
any part of any Transaction, without liability to the Client or any third party
for any losses which may be incurred as a result and without giving prior notice
to the Client, on the occurrence of any of the following events:
i. failure by the Client to make any payment when due, including the payment of
any deposit;
ii. if the Client is an individual, the death or loss of mental capacity of the
Client;
iii. the occurrence of an Insolvency Event;
iv. representations or information provided by the Client are or become, in the
opinion of the Company, inaccurate or misleading in any material respect;
v. giving effect to any obligations under this Agreement becomes unlawful;
vi. a dispute has arisen between the Parties;
vii. breach by the Client of any terms of this Agreement or any other
Transaction; or
viii. in circumstances where the Company reasonably forms the view that it is
necessary to do so for its own protection.
8.2 CONSEQUENCES OF CLOSING OUT
In the event that a Transaction is Closed Out, the Company will calculate, as at
the Closing Out Date, the mark-to-market value of the Transaction using
prevailing market rates chosen by the company and set against the rates
published by Crown Agents Bank on that day. If, as a result of that calculation,
the Transaction results in a loss, the Client shall be liable to compensate the
Company immediately upon demand for the amount of that loss, together with any
expenses incurred by the Company and any premiums, commissions or other fees. In
no circumstances shall the Company be liable to pay to the Client any profit
arising from the Closing Out of a Transaction. Subject to a minimum close out
fee of £200.00. Failure to pay this fee within 48 hours will attract interest at
Crown Agents Bank base rate + 5%. After 7 days the close out fee rises to
£500.00 as a minimum should it not have been settled prior to this time.
8.3 SET-OFF
The Client acknowledges and agrees that the Company may deduct from any payment
to be made to the Client, including any deposit held by the Company, or any
amount held by the Company for payment to any Nominated Beneficiary Account, any
amount the Client may owe to the Company, including any loss incurred as a
result of Closing Out a Transaction, as well as any fees, costs, taxation
liabilities or other charges of any kind incurred by the Company in relation to
the Transaction.
8.4 INTEREST
The Company reserves the right to charge interest on any outstanding sum due and
payable to it by the Client, such interest to be calculated at a rate of 5% per
annum over the base rate of Crown Agents Bank (or of such monetary authority as
may replace it). Interest will accrue and be calculated daily and be compounded
monthly from the date payment was due until the date full payment is made by the
Client.
8.5 DEFAULT NOTIFICATION
The Client must notify the Company immediately upon becoming aware of the
occurrence of any event referred to in Clause 8.1 above.
8.6 NOTICE OF MONIES DUE
Where a Transaction is Closed Out or does not proceed to completion for any
reason, the Company will provide to the Client a written statement explaining
the amount of any sums payable by the Client or the amount of any sums being
withheld by the Company from sums payable to the Client.
9. REPRESENTATIONS AND WARRANTIES
9.1 CLIENT WARRANTIES
The Client makes the following representations and warranties as at the date of
this Agreement and at each time a Transaction is entered into:
(i) the Client is duly organised and validly existing (or, if an individual, is
of legal age and is under no legal disability or incapacity) and has full power
and authority to enter into, and has taken all necessary steps to enable it
lawfully to enter into, this Agreement and every Transaction under this
Agreement, and perform its obligations thereunder;
(ii) the Client is acting as principal on its own account or as trustee of a
trust and not on behalf of any other person or undisclosed beneficiary in
relation to each Transaction entered into with the Company;
(iii) all information provided by the Client to the Company is, or at the time
it is provided will be, accurate and up-to-date in all material respects and the
Client has not omitted or withheld any information which could make such
information inaccurate or misleading in any material respect;
(iv) the Client has a valid commercial or personal reason for entering into each
Transaction, and will not enter into any Transaction for speculative purposes;
(v) in entering into any Transaction, the Client has not relied on any market -
related information offered from time to time by the Company on the Website or
through its representatives or agents;
(vi) transactions entered into by the Client will not constitute a breach of any
relevant AML regulations in any jurisdiction;
(vii) there are no claims outstanding or threatened against the Client that
would restrict or interfere with the exercise by the Company of the rights
contained herein;
(viii) the Client will not engage in any illegal, deceptive, unfair or unethical
trade practice which may adversely affect the reputation and goodwill of the
Company, and will not make false, misleading or disparaging representations
concerning the Company;
(ix) in circumstances where the Client is acting as a trustee of a trust, the
Client is duly and properly authorised to enter into this Agreement and any
Transactions in accordance with the terms of the relevant trust instrument;
(x) the client will act within the terms of the chargeback clause 3.10; and
(xi) the Client has read and understood the following documents and agrees to be
legally bound by the contents of the terms and conditions.
10. PRIVACY
Please see our specific privacy policy here.
COLLECTION OF INFORMATION
In order to provide the Client with the Services, the Company must collect
certain Personal Information about the Client or the Authorised Signatories of
the Client and obtain their consent in relation to the handling of such Personal
Information. The Client hereby gives that consent or warrants that it has
obtained that consent from each Authorised Signatory. The Client also agrees to
provide upon request all such information in relation to its financial and
business affairs and/or identity, as the Company may reasonably require.
USE OF INFORMATION
The Client hereby authorises the Company to collect, use, store or otherwise
process any Personal Information concerning the Client and in particular, agrees
that the Company may use all such Personal Information, including the
information referred to in clause 10.4, for the purposes of complying with its
obligations under any AML Regulations and for any other purpose directly related
to the provision by the Company of the Service.
IDENTITY VERIFICATION
The Client may be required to provide evidence to verify its identity or the
identity of its Authorised Signatories. If the Company is not satisfied with the
information provided by the Client, it may request additional information. The
Company will not accept a Client Application and the completion of Services will
not be available to the Client unless and until verification procedures have
been completed to the satisfaction of the Company.
INFORMATION CORRECT
The Client must ensure that all information provided to the Company is accurate
and up-to-date at all times. Any changes must be advised to the Company as soon
as practicable.
PROTECTION OF INFORMATION
The Company collects and stores all information electronically and takes
reasonable steps to protect such information from unauthorised access, misuse,
loss or destruction. The Company shall in no way be liable to the Client for any
loss or damage the Client may incur as a result of the loss or theft of such
information held by the Company.
RETENTION OF INFORMATION
Any information collected by the Company, including telephone recordings or
transcripts, may be kept or destroyed in accordance with normal Company
procedures.
RECORDING PHONE CONVERSATIONS
The Parties consent to the electronic recording by either Party of telephone
conversations between them without an automatic warning tone and the utilisation
of such recordings as evidence by either Party in any dispute or anticipated
dispute between the Parties or in relation to any dealings between the Parties.
11. UKFX HOLDINGS LIMITED SAFEGUARDING STATEMENT
We are not an authorised deposit holder or Bank that offers access to the FSCS
compensation Scheme. To ensure there isn’t any confusion on this point the
following term has been added to our terms and conditions and associated web
sites.
It’s important to us that you are aware that we, UKFX Holdings Ltd, are an
authorised Electronic Money Institution (EMI), regulated by the Financial
Conduct Authority (FCA) in the UK under the Electronic Money Regulations 2011
for the issuance of electronic money and the provision of payment services.
We have addressed some questions that customers may have when conducting
business with the firm below.
WHAT IS E-MONEY?
When you send us money to your account, we give you the value to spend in your
account. The money held in your account is known as ‘electronic money’ or
‘e-money’. While this may sound similar to what a bank does when funds are
received into a current account, we are not a bank and therefore:
We do not take your money as a deposit to use for our own purposes or lend to
other customers; and
Your e-money is not covered by the Financial Services Compensation Scheme
(FSCS).
HOW DO YOU PROTECT MY MONEY?
To ensure your money is safe we follow a process known as ‘safeguarding’ which
is a regulatory requirement for all EMIs. In this process we keep your money
separate from our own money and place it in a safeguarding account with our
bankers. We must have an independent expert check that we are meeting our
safeguarding obligations every year and the expert’s report confirming this is
available to the FCA on request. In the event of us going out of business, an
insolvency practitioner would be appointed to return the funds we have
safeguarded to our customers.
HOW DOES FSCS COVER DIFFER FROM SAFEGUARDING?
FSCS protects consumers together with small businesses, limited companies, and
charities (that meet its eligibility criteria) when certain authorised financial
services firms (such as a UK authorised bank) fail and they cannot return your
money to you. FSCS is a service funded by those financial service firms who are
covered by it.
FSCS provides compensation only up to £85,000 per eligible person, per bank,
building society or credit union or up to £170,000 for joint accounts.
This means if you have money in multiple accounts with banks, building societies
or credit unions that are part of the same group (and share a banking license)
the FSCS treats them as one bank.
Whereas all the funds held in an e-money account are safeguarded and the full
value (minus administrative costs applied by the insolvency practitioner) will
be returned to you in the event that we go out of business.
Because of the insolvency procedure, it may take longer (as compared to an FSCS
claim) for your money to be returned to you.
You can find more information about using a non-bank payment service provider on
the FCA’s website.
If you have any questions, please contact us on 0207 183 2790 or
manager@imsfx.co.uk
12. GENERAL
12.1 NOTICES
Documents under this agreement may be sent by facsimile, post or email and proof
of posting shall be proof of receipt; in the case of facsimile or email on the
day of despatch, in the case of delivery by post 48 hours from the date of
posting. Documents shall be sent to the last known address, email address or
facsimile number given by each Party from time to time.
12.2 RELATIONSHIP
Nothing in this Agreement will be deemed to create a partnership or joint
venture or agency relationship between the Parties or confer any right or
benefit on any third party.
12.3 ENFORCEABILITY
Should any of these terms be deemed unenforceable or illegal, the remaining
terms will nevertheless continue in force and effect.
12.4 ENTIRE AGREEMENT
This Agreement, together with the Confirmation for each Transaction, comprises
the entire agreement and understanding of the Parties and supersedes all
previous oral and written communications. If any clause of this Agreement
conflicts with the Confirmation or Order Details, the Confirmation or Order
Details will prevail.
12.5 MODIFICATION BY COMPANY
The Company may alter the Client Agreement by posting the new terms on the
Website. Any such amendment will not affect any rights or obligations already in
existence. The Client is bound by the new terms if the client continues to use
the Service after those terms are posted on the Website.
12.6 ASSIGNMENT
The Client may not assign any rights or obligations under this Agreement without
the written consent of the Company. At the discretion of the Company, a Related
Body Corporate of the Company may satisfy its obligations under this Agreement.
12.7 WAIVER
Any failure or delay by either Party to exercise any right arising under this
Agreement shall not be construed as a waiver of such right.
12.8 IMPLIED TERMS
No oral representation by the Company, its employees or agents shall be binding
on the Company or shall form part of this Agreement, and all conditions,
warranties or other terms implied by statute or common law are hereby excluded
to the fullest extent permitted by law.
12.9 GOVERNING LAW
This Agreement shall be construed in accordance with the laws of England & Wales
and the Parties irrevocably submit to the exclusive jurisdiction of the courts
to settle any disputes which may arise in connection with this Agreement.
12.10 COMPLAINTS
In the event that the Client wishes to make a complaint in relation to the
products and services we offer, the Client may do so either in writing to UKFX
Holdings Ltd at our registered office address 1st Floor, Jebsen House, Ruislip,
Middx, HA4 7BD or, via email on manager@travelfx.co.uk. We will answer your
complaint in writing or via email within 15 working days of acknowledgement by
us of receipt of your complaint.
13. DEFINITIONS
AML
means 'anti-money laundering' as those terms are generally understood in the
Money Laundering, Terrorist Financing and Transfer of Funds (information on the
payer) Regulations 2017.
Client Agreement or Agreement
means this agreement.
Client Application
means the application completed by the Client in order to gain access to the
Website and the Services.
Close Out
means reversing a foreign currency exchange transaction in the circumstances set
out in Clause 8 or otherwise pursuant to this Agreement.
Closing Out Date
means the date on which a Transaction is Closed Out.
Company
means UKFX Holdings Ltd and any related group company.
Company Account
means an account nominated by the Company for receipt from the Client of the
Sold Amount.
Confirmation
means the website screen shown after successful submission of an instruction by
the client online and/or the document forwarded to the Client online setting out
all relevant details of a Transaction.
Insolvency Event
means a receiver, manager, trustee, administrator, controller or similar
external administrator is appointed over any of the assets or undertakings of
the Client; the Client is or becomes unable to pay its debts as and when they
are due; the Client ceases to carry on business; an order is made for the
winding up or dissolution of the Client otherwise than for the purpose of an
amalgamation or reconstruction which has the prior written consent of the
Company.
Instruction
means a request made by the Client to the Company to enter into a Transaction.
Nominated Beneficiary Account
means the bank account of a person to whom the Client has instructed the Company
to transfer funds.
Out-of-Market Quote
means a Rate quoted by the Company which is demonstrably inconsistent with
prevailing market rates as the result of a human or technical error on the part
of the Company.
Party
means a party to this Agreement.
Personal Information
means information or an opinion (including information or an opinion forming
part of a database), whether true or not, and whether recorded in a material
form or not, about an individual whose identity is apparent, or can reasonably
be ascertained, from the information or opinion.
Rate
means the foreign currency exchange rate applicable to a Transaction.
Service
means the facility offered by the Company for the purpose of buying and selling
currency for delivery.
Settlement
means the act of instructing the payment of the bought amount of currency to the
nominated beneficiary account by the Company.
Sold Amount
means the amount of the currency that the Client is selling to the Company.
Transaction
means a binding agreement between the Client and the Company to exchange one
contract for another at an agreed rate and shall be taken to refer to a series
of transactions pursuant to standing instructions given by the Client.
Transaction Date
means the date on which the Client enters into a Transaction with the Company
for the exchange of currencies.
INFORMATION ABOUT DELIVERY
NEXT DAY DELIVERY – WHAT DOES THIS MEAN?
We use the Royal Mail’s Special Delivery service to send you your foreign
currency.
This service is insured for the GBP equivalent of the currency contents, the
Royal Mail provide a guarantee of a 1 pm delivery and this on the next working
day after we despatch it to you.
This means that if we despatch it on Tuesday you should receive it by 1 pm on
Wednesday. If we despatch on a Friday you would receive it on Monday unless your
local service delivers it on Saturday, but this is not guaranteed as a Saturday
is not a Royal Mail Special Delivery working day. We do offer additional postage
options of delivery before 9am and Saturday delivery for a surcharge, please see
additional postage options below.
Please note these important points:
• Deliveries are subject to stock availability and order volumes. We always aim
to meet customers dates.
• You should not order today and expect delivery before the date you have
requested.
• We advise allowing 2 business days between your travel date and the requested
delivery date as a minimum to avoid disappointment.
• When working out when you want your currency to arrive allow for our published
working hours.
It is important to us that you are aware of all of the above so that we can
transact correctly for you.
Options for additional postage services.
The options applicable to your order will show when you are ordering your
currency.
• Royal Mail Special delivery before 9 am – surcharge of £30.00 per package on a
weekday.
• Saturday Royal Mail Special delivery – surcharge of £10.00 per package.
• Saturday Royal Mail Special Delivery before 9 am – surcharge of £40.00 per
package.
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Travel FX Ltd Registered office - 1st Floor, Jebsen House, Ruislip, Middx, HA4
7BD | Registered in England & Wales Company Number: 06965268
Travel FX Ltd is a registered money services business with HM Revenue and
Customs No. XEML00000119581
Payment services for Travel FX Ltd are provided by UKFX Holdings Ltd.
UKFX Holdings Ltd is registered in England No. 06588495.
UKFX Holdings Ltd is authorised by the Financial Conduct Authority under the
Electronic Money Regulations 2011 for the issuing of electronic money (FRN:
901082).
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