www.helpshift.com
Open in
urlscan Pro
162.159.136.54
Public Scan
Submitted URL: https://helpshift.com/
Effective URL: https://www.helpshift.com/
Submission: On December 03 via api from US — Scanned from DE
Effective URL: https://www.helpshift.com/
Submission: On December 03 via api from US — Scanned from DE
Form analysis
0 forms found in the DOMText Content
Skip to content * ProductExpand * Language AI * Metashift * Console Experience * PC Game Experience * Smart Intents * In-App Support * Web Help * Self-Service Experience * Chat & Conversational Help * Help Bot Automation Software * Agent Desktop * Feedback+ SDK * Compare Helpshift * Integrations * CustomersExpand * Meet our Customers * Why They Choose Us * Pricing * CompanyExpand * Partners * About Us * Careers * Leadership * ResourcesExpand * Content Library * Webinars & Events * Blog * Player: Engage Podcast * Partners * Glossary * Press * Knowledge Base * Developer Guides * Engineering Blog * Free Trial * Request Demo Toggle Menu RIDDING THE WORLD OF BAD CUSTOMER SERVICE. HELPSHIFT, A KEYWORDS TECHNOLOGY, IS A CONSUMER-FIRST DIGITAL SUPPORT PLATFORM. DELIGHT YOUR CUSTOMERS WITH A MODERN SUPPORT EXPERIENCE THAT YIELDS ROI, FASTER RESOLUTION TIMES, AND HIGHER CSAT. Request a demo * * * * * TRUSTED BY: LIGHTNING-FAST TIME TO VALUE It’s not hard to see why 7 of the Top 10 revenue-generating apps choose Helpshift. Our customers enjoy results such as: 88% SAVINGS On operational costs 10X ROI Scales with automation 4.9 CSAT Upwards of, based on service model Learn more about the success Helpshift customers are seeing by reading our case studies. HELPSHIFT PRODUCT DEMO See the power of Helpshift with our customizable demo experience. After a brief introduction, you can select from a list of product features based on your needs so your demo is uniquely tailored just for you. THINK INSIDE THE APP. When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Learn about Helpshift In-App Help Watch Product Overview Demo LET USERS CHAT ON THEIR TERMS. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Learn about Helpshift Chat and Conversational Help AUTOMATE SATISFACTION. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. Learn about Helpshift Automation TRUSTED BY LEADING MOBILE APPS * * * * "We saw a real opportunity with Helpshift. First of all, it delivered a fully-native experience with in-app messaging. Players don't want to leave the app to send an email and calling into a call center would be unthinkable. Helpshift delivered a fully integrated experience that delighted our players" Nataly Kuzmina, Head of Support at Playrix Read the Success Story > “Helpshift has been transformative to our player support experience. Over the course of just over a year, we improved our level of automation. Most importantly, however, we have maintained CSAT throughout while achieving our vision of scaling leaner.” Ana Celeste Almeida Vieria, Player Support Manager at Nordeus Read more > "Our customers are getting quicker responses, our chatbot solves many issues without an agent, and we’ve been able to focus our agents on more complex problems.” Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso Read more > “From a player’s perspective, everything is all in one place. You can play your game, read FAQs, or get help all from within the app. It’s a connected experience right at your fingertips and allows us to be where our players are." Faye Por, Director of Customer Service, Zynga Read more > LEARN MORE ABOUT HELPSHIFT The 2023 Digital Support Benchmark Report Download Now [VIDEO] Introduction to Helpshift Watch Now Ultimate Guide to Digital Customer Service Download Guide READY TO DO THIS? Start Free Trial PRODUCT * Free Feedback + SDK * Metashift * Console Support Experience * In-App Support * Web Help * Self-Service Experience * Chat & Conversational Help * Help Bot Automation Software * Agent Desktop CUSTOMERS * Meet our Customers * Why They Choose Us PRICING COMPANY * About Us * Careers * Leadership * Press * Contact Us * See our Partners * Partner Program RESOURCES * Content Library * Blog * Glossary * Knowledge Base * Developer Guides * Engineering Blog * Services + Support Legal | Privacy | Security | Support | Cookie Settings © 2023 Helpshift. All Rights Reserved. Built by Upcraft. YouTube Facebook Linkedin Twitter [REPORT] The 2023 Digital Support Benchmark Report. Download Now [PODCAST] Introducing the Player: Engage podcast. Listen Now [WEBINAR] The Power of Intent Driven Automation: How to use Intent Classification to Increase TTR and Improve CSAT. Register Now [WEBINAR] Achieving 4.5 CSAT While Resolving 2X the Industry Avg. of Tickets per Agents. Register Now Scroll to top Scroll to top * ProductToggle child menuExpand * Language AI * Metashift * Console Experience * PC Game Experience * Smart Intents * In-App Support * Web Help * Self-Service Experience * Chat & Conversational Help * Help Bot Automation Software * Agent Desktop * Feedback+ SDK * Compare Helpshift * Integrations * CustomersToggle child menuExpand * Meet our Customers * Why They Choose Us * Pricing * CompanyToggle child menuExpand * Partners * About Us * Careers * Leadership * ResourcesToggle child menuExpand * Content Library * Webinars & Events * Blog * Player: Engage Podcast * Partners * Glossary * Press * Knowledge Base * Developer Guides * Engineering Blog * Free Trial * Request Demo PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. STRICTLY NECESSARY COOKIES Always Active Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Confirm My Choices Back Button Back PERFORMANCE COOKIES Vendor Search Search Icon Filter Icon Clear Filters Information storage and access Apply Consent Leg.Interest All Consent Allowed Select All Vendors Select All Vendors All Consent Allowed * 33ACROSS HOST DESCRIPTION VIEW COOKIES REPLACE-WITH-DYANMIC-HOST-ID * Name cookie name * 33ACROSS View Privacy Notice 3 Purposes REPLACE-WITH-DYANMIC-VENDOR-ID Arrow Consent Purposes Location Based Ads Consent Allowed Legitimate Interest Purposes Personalize Require Opt-Out Special Purposes Location Based Ads Features Location Based Ads Special Features Location Based Ads Confirm My Choices By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Helpshift Privacy Policy Accept All Cookies Reject All Cookie Settings