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 * About Us
   * Our History
 * Services
 * Donate
 * Our Partners
   * JCP Solicitors

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Progress Cymru Counselling

 * About Us
   * Our History
 * Services
 * Donate
 * Our Partners
   * JCP Solicitors

 * About Us
   * Our History
 * Services
 * Donate
 * Our Partners
   * JCP Solicitors

 * About Us
   * Our History
 * Services
 * Donate
 * Our Partners
   * JCP Solicitors

 * About Us
   * Our History
 * Services
 * Donate
 * Our Partners
   * JCP Solicitors




PROGRESS CYMRU
COUNSELLING


SUPPORTING LGBTQ+ PEOPLE AND ALLIES

With your help, we can make progress.

Contact Us
Donate


ABOUT US

At Progress Cymru Counselling, we are a charity dedicated to supporting LGBTQ+
people and allies, through providing affordable mental health services to those
in need. Our inclusive approach ensures that everyone, regardless of their
background or financial situation, can access high-quality counselling, through
a free-of-charge or sliding scale model, including systemic family therapy and
creative therapies.
Your support helps us continue making a positive impact on mental health and
quite literally save lives.

Contact Us


COUNSELLING

We offer face-to-face counselling in a safe, comfortable setting, ensuring a
supportive atmosphere for your mental health. We offer this on a sliding scale,
meaning you only pay what you can afford. If you prefer, we also provide Zoom
and telephone counselling sessions.


WELLBEING

Our Wellbeing Hub, is designed to help you tap into your strengths, navigate
everyday challenges. You can access this service at any time and any place. We
offer this service on a donation basis with over 30 self-spaced workshops.


TRAINING

Our corporate training programmes are uniquely focused on wellbeing, designed to
enhance your team’s mental and emotional resilience, boost productivity, and
create a positive work environment. We also offer  emotive-focused LGBTQ+ and
Neurodivergence awareness training, and can provide bespoke programmes where
needed.


OUR HISTORY

FOUNDED

Debbie Lane (She/Her) launched the LGBT+ Cymru Helpline in Swansea, offering a
much-needed telephone support service for the LGBT+ community. It was the start
of our mission to provide compassionate, confidential support.
June 2004

INTRODUCED COUNSELLING SERVICES

We recognised that many people needed more support with their mental health, so
we began offering professional and qualified counselling. It was a key step in
providing a safe space for individuals to talk through their challenges and
quite literally saving lives.
2007

COLLABRATION

We were thrilled to receive lottery funding, which allowed us to expand our
services and make an even bigger impact.
2014

ONLINE COUNSELLING LAUNCHES

To better serve those who couldn’t make it to in-person sessions, we launched
online counselling. This made it easier for people to access our support from
anywhere in Wales.
September, 2018

MORE NATIONAL LOTTERY FUNDING

The National Lottery continued to support us with additional funding, allowing
us to offer counselling to even more individuals and enhance our services.
2020

SWANSEA RAINBOW COUNSELLING CENTRE OPENS

We proudly named the counselling side of LGBT+ Cymru Helpline "the Swansea
Rainbow Counselling Centre" to be inclusive of our allies. Offering a dedicated
space where we could offer high-quality counselling services.


PRIDE NIGHT CELEBRATION

We celebrated our PRIDE Night event, reflecting on the Pride Film and the
Real-Life events, with Mal Pope, Sian James and Jonathan Blake from the LGSM,
celebrating the solidarity and vibrant spirit of our community, allowing us to
raise money for the charity.
2023

INTRODUCING PROGRESS CYMRU COUNSELLING

Debbie started the charity as a helpline in 2004, however over the years it has
developed into a counselling service for LGBT+ people and our allies. To reflect
our main focus and to unify the two parts of the charity, we’re excited to share
that Progress Cymru Counselling has now been born!

June, 2004

PCS DONATION

We received a generous boost from the PCS Union, which helped us grow and extend
our reach to more people who needed our support.
April, 2006

COMMUNITY SPIRIT AWARD

Our dedication was celebrated when Debbie Lane, CEO, won the Community Spirit
Award at the Cardiff Mardi Gras. It was an honour that underscored her
commitment to the community.
July, 2010

CO-FOUNDED GOODVIBES

We co-founded GoodVibes, an LGBT+ Youth Group, with YMCA Swansea, a project
aimed at offering a safe and inclusive space for people to be able to be
themselves.
2015

SOCIAL MEDIA PRESENCE GROWS

We updated our logo and boosted our presence on Facebook and other social media
platforms. This helped us connect with more people and raise awareness about our
services.
2019

ADAPTING TO COVID-19

When COVID-19 hit, we quickly adapted by expanding our online services. It was
crucial for us to stay connected and continue supporting our clients during such
a challenging time. During this time, the demand for our services skyrocketed
tenfold.
2021

NATIONAL LOTTERY FUNDING

Once again, the National Lottery recognised our work with additional funding,
which helped us continue our mission and expand our service.
2023

POSTCODE LOTTERY FUNDING

Another boost came from the Postcode Lottery, giving us the opportunity to keep
our doors open.



YOUR GENEROSITY SAVES LIVES

At Progress Cymru Counselling we offer a sliding scale, which means people only
pay what they can afford. With just £35, you can fund a full counselling
session, offering someone in crisis the support they desperately need. All
donations are used to directly benefit the community. This small amount can be a
lifeline, providing a chance for healing, hope, and a way forward.


LIFE SAVING SERVICE

Mental health support isn’t just important—it’s life-saving. By donating, you’re
directly contributing to a service that offers hope, healing, and sometimes, a
lifeline to those in crisis. Your generosity can literally save lives.


BACP COUNSELLORS

Quality and ethics are at the heart of our service. All of our counsellors are
trained,  accredited and adhere to the British Association for Counselling and
Psychotherapy (BACP), ensuring the highest standards of care. Your support helps
us maintain this level of excellence.




UNLIMITED SESSIONS

Unlike many services that limit the number of counselling sessions, we offer
unlimited support to ensure people receive the help they need for as long as
they need it. Your contribution helps us sustain this vital resource, giving
people the time and care they deserve.


ECLECTIC APPROACH

We believe that each person’s journey is unique, and our counselling approach
reflects that. With your donation, we can continue to provide client-centred,
eclectic therapies that meets people where they are at, addressing their
specific needs and challenges.

For £5 you can


PROGRESS CYMRU PLEDGE

Make a pledge of £5 per month so that we can continue our vital work

Donate Now

For £35 you can


PAY FORWARD ONE SESSION

Fully fund a counselling session for someone else, who is in desperate need  

Donate Now

For £210 you can


PAY FOR 6 SESSIONS

Your support can provide life-saving therapy and support to those at risk of
suicide   

Donate Now


OR FOR A CHANCE TO WIN UP TO £25,000


SUPPORT US THROUGH THE RAINBOW LOTTERY

The largest selection fitness articles exercises workouts, supplements, &
community to help you reach your goals!

Support Progress Cymru Counselling by playing the Rainbow Lottery! It’s an easy
way to make a difference—50% of every ticket purchased comes directly back to
our charity, helping us continue our vital work.

Not only do you get the chance to win amazing prizes, with our grand prize being
£25,000, you’re also helping us provide essential support to the LGBT+
community. Play today and make a real impact!

Play Now


SUBSCRIBE TO OUR NEWSLETTER

Subscribe to our newsletter today and stay up-to-date with the latest updates
and stories about the impact of your generous donations. Sign up now to join our
community of supporters!

Subscribe


OUR PARTNERS



GET IN TOUCH

 * Email: Info@progress.cymru
 * Phone: 01792 650777
 * Address: 1 The Kingsway, Swansea, SA1 5JQ
 * Privacy Policy

OUR FUNDERS




Progress Cymru Counselling is the operating name of the LGBT+ Cymru Helpline, a
registered charity in England and Wales (1198081). Registered address: 1 The
Kingsway, Swansea SA1 5JQ.

English Welsh
English

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