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CONTACTO


UNIVERSAL PICTURES INTERNATIONAL SPAIN


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TORRE EUROPA
28046 MADRID

Para cualquier consulta relativa a películas en cartelera o futuros estrenos,
contacta con nosotros por correo electrónico escribiendo a:
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FAQ


GENERAL ENQUIRIES?



I WANT TO SEARCH FOR VACANCIES AT UNIVERSAL UK. HOW DO I APPLY FOR A JOB?

Please visit our careers site here for a list of all vacancies and instructions
on how to apply.




DVD ENQUIRIES



HOW DO I GET ACCESS TO NON-THEATRICAL FILM CLIPS FOR PROMOTIONAL USAGE?

Our Media Licensing team in L.A. will be able to handle your query. They can be
contacted via www.universalclips.com. Further contact details can be found on
their “Contact Us“ page.



I WOULD LIKE TO ENQUIRE ABOUT ARRANGING A NON-THEATRICAL SCREENING.

Screenings of Universal titles can be licensed at www.filmbank.co.uk. If you
require any further assistance with this, there is a ‘Contact Us’ link at the
top of their page.



I THINK I MAY HAVE PURCHASED A BOOTLEG COPY OF A DVD OR I'VE FOUND AN ILLEGAL
LINK TO DOWNLOAD ONE OF YOUR PRODUCTS ONLINE. HOW CAN I REPORT THIS?

If you have any information regarding piracy this should be reported to
Crimestoppers using this link or by calling 0800 555 111. Crimestoppers
guarantee you will remain anonymous.



WHY DO SOME OF YOUR TV SERIES BOXSETS NOT HAVE SUBTITLES?

The inclusion of subtitles for the Deaf and Hard-of-Hearing (SDH) is determined
on a title-by-title and season-by-season basis, with careful consideration given
to the commercial viability of bringing a TV series to the home entertainment
market. While we endeavour to include SDH where possible, the costs involved in
creating and authoring are calculated on a per-minute basis and unfortunately we
are often faced with such prohibitive costs to include SDH that it can limit our
capacity to release the product at all. It is Universal's policy to add English
subtitles to 100% of our new feature film (non-TV) DVD product.



WHY CAN'T I ACCESS MY DVD⁄BLU-RAY DIGITAL COPY?

Universal Pictures UK sells DVD and Blu-ray discs that are authorised for use
only in the UK. The digital copy features included with these products are valid
in the UK excluding the Channel Islands, Ireland and Isle of Wight.



I BOUGHT A DVD⁄BLU-RAY DISC WHILE OUT OF TOWN. HOW CAN I EXCHANGE IT?

Most major retail stores have branches around the world or on the Internet.
Generally it is their policy to exchange product bought at other branches of
their stores, even if these are overseas. Please contact the retailer for
further information on the correct procedure for exchanging goods.



THE DVD⁄BLU-RAY DISC THAT I HAVE BOUGHT ⁄ HAVE BEEN GIVEN IS FAULTY. HOW CAN I
EXCHANGE IT FOR THE CORRECT VERSION?

Your sales contract is with the original retailer you purchased your product
from so you will need to take it back to them. They will be able to exchange it
for the correct product or offer you a refund. Standard procedures are in place
for the retailer to return faulty stock to the local manufacturer.




CINEMA RELEASES - ENQUIRIES



I'VE SEEN PREMIERE TICKETS FOR SALE ONLINE. HOW DO I CHECK TO SEE IF THEY ARE
LEGITIMATE?

Premiere tickets are normally issued directly to guests on a non-transferrable
basis and the availability of tickets for sale is highly unlikely. Please
contact our UK Publicity Department - click here to notify us of any premiere
tickets available for sale and we will investigate further.



A FILM WAS SHOT AT A LOCATION NEAR ME. HOW CAN WE GET INVOLVED AND HELP
PUBLICISE THE FILM?

Please contact our UK Publicity Department - click here. They will be able to
advise if there are any opportunities to get involved.



I'M A JOURNALIST BASED IN THE UK AND WOULD LIKE TO ACCESS IMAGES/TRAILERS/CLIPS
FROM A CURRENT OR UPCOMING CINEMA RELEASE FOR MY PUBLICATION.

Please contact our UK Publicity Department - click here clearly stating what you
would like to access and outlining how you would like to use the materials. We
will endeavor to help you as soon as possible.



I WOULD LIKE TO MAKE A SUBMISSION FOR A SCREENPLAY IDEA.

While we appreciate your enthusiasm to be a part of our filmmaking process,
unfortunately due to legal and insurance restrictions we have a strict policy
prohibiting the acceptance of unsolicited literary, dramatic or musical
materials in any form for consideration. Material is only accepted for
consideration when submitted by franchised literary agents or motion picture
production individuals with whom Universal UK has an established working
relationship. Please note: we do not provide contact information for any
literary agents or motion picture production individuals with whom Universal UK
has an established relationship.



WHY DO SOME OF UNIVERSAL UK'S FILMS HAVE DIFFERENT RELEASE DATES TO THE US?

The process of dating a film for release is based on a number of factors
including cinema availability, talent access and competitor releases to name a
few. Universal UK always endeavours to find a date that will give the film the
best chance of succeeding whilst giving UK audiences the opportunity to see the
film as early as possible.



I WISH TO CONTACT ONE OF YOUR ACTORS⁄DIRECTORS OR GET TICKETS TO A PREMIERE.

For obvious reasons we are unable to publicise contact details for anybody
involved with our film releases. We do not give away premiere or screening
tickets through our website. We often run competitions for premiere tickets on
our social channels. We suggest you follow us on Twitter home or like us on
Facebook here to stay updated on competitions.


SOBRE NOSOTROS

SOBRE NOSOTROS

Universal Pictures crea y distribuye productos de entretenimiento audiovisual,
de ámbito cinematográfico y no cinematográfico. El catálogo cinematográfico de
Universal incluye películas de desarrollo propio, además de coproducciones,
adquisiciones y películas desarrolladas por socios externos y distribuidas por
el estudio.

Universal también produce, adquiere y distribuye títulos para su
comercialización directamente en DVD, títulos clásicos de la videoteca de
Universal, productos de venta al consumidor (en todos los medios tradicionales,
así como en plataformas interactivas e inalámbricas), y títulos especiales con
su división de cine independiente Focus Features. A través de su grupo de
producción internacional, el estudio se asocia con compañías líderes del ámbito
audiovisual internacional para crear y adquirir películas con el fin de
estrenarlas o distribuirlas con un amplio alcance comercial en países
específicos. El contenido de Universal se pone a disposición del público a
través de canales de distribución tradicionales y digitales; entre otros,
exhibición en cines, entretenimiento en casa en formato físico y electrónico,
televisión gratuita y de pago, y suscripción a servicios bajo demanda.

Durante casi un siglo, Universal ha alcanzado un amplio reconocimiento por la
diversidad de su catálogo de películas, que incluye clásicos como Tiburón, E.T.,
el extraterrestre, la saga Jurassic Park (Parque Jurásico) y Mamma Mia!;
destacadas comedias como Virgen a los 40, Como Dios y Lío embarazoso; y
franquicias de la talla de Regreso al futuro, Los padres de ella, Fast & Furious
y Bourne.

A lo largo de los años, Universal ha conquistado a público y crítica con
películas premiadas en los Oscar como Expiación, más allá de la pasión, El
ultimátum de Bourne, King Kong, Brokeback Mountain (En terreno vedado), Ray, Una
mente maravillosa, El pianista y Lost in Translation. Otros títulos clásicos
premiados por la Academia incluyen Sin novedad en el frente (1930), Matar a un
ruiseñor (1962), El cazador (1978) y La lista de Schindler (1993). En 2007,
Universal formó un negocio familiar para todos los públicos con Illumination
Entertainment. Su primera producción, el superéxito en 3D de animación
informática Gru, mi villano favorito, fue una de las películas más taquilleras y
rentables de 2010.




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