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Best Banks to work for
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Best Banks to Work For 2024

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Best Banks to Work For 2024 with more than $10B of assets

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November 15
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Best Banks to Work For 2024 with $3B to $10B of assets

This year, 22 banks with assets between $3 billion and $10 billion made American
Banker's Best Bank to Work For 2024 ranking.

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Best Credit Unions to Work For with less than $200M of assets in 2024

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Best Credit Unions to Work For with $500M to $1B of assets in 2024

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The Most Powerful Women in Banking: Next 2024

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Kerry White, Citigroup | Next 2024

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Best places to work in fintech
 * Fintech
 * Employee benefits
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 * Workforce management
 * Workplace culture
 * Best Fintechs to Work For

Autonomy, unlimited vacation make Union Credit best fintech to work for

The fintech topped American Banker's annual list this year. CEO Dave Buerger
attributed the company's hands-off management style as one reason that draws in
and keeps workers around.

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 * Fintech
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Why this fintech isn't rushing retirees out the door

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Best Places to Work in Fintech 2024

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enviable workplace cultures in the financial technology space. Here is a look at
some of what makes these firms employers of choice.

By Jackie Stewart
May 6
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The Most Influential Women in Payments
 * Payments
 * 2024 Women in Payments
 * Women in Payments

The Most Influential Women in Payments, 2024

American Banker's Most Influential Women in Payments share their views on
artificial intelligence, hybrid offices, real-time payments and more.

By John Adams
February 27
1 Min Read
 * Artificial intelligence
 * Payments
 * Fiserv
 * 2024 Women in Payments

How can banks and fintechs get employees' buy-in on generative AI?

To protect their own talent pipeline, financial companies need to make sure that
they're not only protecting the entry-level roles that AI threatens to take
over, but getting the enthusiastic buy-in of the people most likely to be
affected, according to experts from Fiserv, Segpay and Featurespace.

By Daniel Wolfe
April 11
3 Min Read
 * The Climb
 * Payments
 * 2024 Women in Payments
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Climbing a crowded career ladder: Tips from women at Discover, KeyBank and more

Ambitious women who feel trapped in their roles sometimes find themselves
competing against others with the same goals. An effective way to advance may
require stepping off the most obvious path, according to executives sharing
their personal experiences at American Banker's Payments Forum.

By Kate Fitzgerald
April 2
4 Min Read
Disruptors in Payments
 * Artificial intelligence
 * Disruptors
 * Payments
 * Technology
 * Citigroup
 * Mastercard
 * Visa

7 ways gen AI is disrupting financial services jobs

Banks, payment companies, mortgage lenders and insurance providers are racing to
seize an advantage from generative artificial intelligence. Some have been
especially aggressive in deciding which workflows — or entire jobs — can be
handed off to AI.

By Daniel Wolfe
1 Min Read
 * Real-time payments
 * Disruptors
 * Payments

How FedNow is a catalyst for credit union disruption

The first credit unions enrolled in the Federal Reserve's FedNow instant
payments platform say it will fundamentally change the way they serve consumers
and businesses across multiple categories.

By Ken McCarthy
December 20
5 Min Read
 * Payments

Will banks win or lose in the new generation of digital wallets?

Multifunction wallet apps will support shopping, loyalty, paying at the pump or
EV charging station and crypto asset management, challenging the roles of U.S.
financial institutions.

By Kate Fitzgerald
December 21
5 Min Read
 * Artificial intelligence
 * Payments
 * Mastercard
 * Visa
 * Global Payments

How generative AI is upending tech at big payment companies

Visa, Mastercard and Global Payments discuss impacts on customer service, web
content, security and more.

By John Adams
December 19
9 Min Read
Best Banks to Work For 2023
 * Community banking
 * Workforce management
 * Consumer banking
 * Best Banks to Work For

Best Banks to Work For 2023

This year 90 banks made American Banker's 11th annual Best Banks to Work For
ranking. The leaders of these institutions explain what it takes to be an
employer of choice.

By Jackie Stewart
November 19
1 Min Read
 * 2024 Best Banks to Work For
 * Best Banks to Work For

Best Banks to Work For 2024 with less than $3B of assets

The majority of banks on American Banker's Best Banks to Work For 2024 list are
small banks with assets of less than $3 billion.

By Allissa Kline
November 13
1 Min Read
 * Employee benefits
 * Community banking
 * 2024 Best Banks to Work For
 * Workforce management
 * Employee retention
 * Best Banks to Work For
 * Commercial banking

How to apply for the Best Banks to Work For 2024

The application deadline for this annual ranking is May 10.

February 21
1 Min Read
Bank and credit union executives of the year 2023
 * Banker of the Year
 * Commercial lending
 * Commercial banking
 * Banking Crisis 2023

Banker of the Year: PNC's Bill Demchak

2023 proved to be a rocky year for large regional banks. But under CEO Bill
Demchak's guidance, the Pittsburgh-based company has navigated the turmoil
better than many of its peers.

By Polo Rocha
November 16
10 Min Read
 * Banker of the Year
 * Community banking
 * M&A

Community Banker of the Year: OFG Bancorp's José Rafael Fernández

OFG Bancorp's CEO José Rafael Fernández has weathered tough times during Puerto
Rico's economic downturn. Now he is hopeful that his bank can seize on the
better times ahead.

By Kate Berry
November 15
9 Min Read
 * Natural disasters
 * Credit unions
 * Philanthropy
 * Field of membership

Credit Union Executive of the Year: Maui County FCU's Gary Fukuroku

As CEO, Gary Fukuroku has helped turn the Hawaiian-based institution into one of
the largest in the state and has raised significant funds to help those affected
by this year's wildfires.

By Frank Gargano
November 15
8 Min Read
State of Small Biz Banking 2023
 * SBA
 * Small business lending
 * Small business banking
 * State of Small Biz Banking 2023

Top 20 SBA lenders for 2023

Small Business Administration lending is an arena where community banks and
nonbanks compete favorably with some of the largest U.S. financial institutions.
Here are the biggest SBA 7(a) lenders based on the value of approved loans.

By Jackie Stewart
November 13
1 Min Read
 * Economic indicators
 * Editorial Research
 * Small business lending
 * State of Small Biz Banking 2023

New census data hints at slower pace for small-business formation

A key gauge of activity that tracks startups most likely to create jobs declined
in October, potentially signaling the start of a slowdown after the rapid
increase in interest rates. It presents a red flag for community banks and
credit unions that are major lenders to small businesses.

By John Reosti
November 15
3 Min Read
 * SBA
 * Small business lending
 * State of Small Biz Banking 2023

SBA 7(a) loans are getting smaller

Since the end of the Small Business Administration's 2022 fiscal year, the
average loan size in its flagship program has dropped more than six figures. The
addition of three new nondepository lenders could further drive down this
figure.

By John Reosti
November 13
4 Min Read
 * Interest rates
 * Commercial lending
 * Credit quality
 * Small business lending
 * Small business banking
 * State of Small Biz Banking 2023

Resilient small businesses bolster community banks' credit quality

But high costs and any downturn in the economy could weigh on lenders and their
commercial borrowers in coming months, economists caution.

By Jim Dobbs
November 12
4 Min Read
Women in Credit Unions
 * Credit unions
 * Women in Credit Unions

The Most Powerful Women in Credit Unions 2023

American Banker is proud to recognize the honorees for the second annual Most
Powerful Women in Credit Unions.

By Ken McCarthy
November 14
1 Min Read
 * Credit unions
 * Women in Credit Unions

How credit unions are still benefiting from the 2023 banking crisis

Executives reflecting on the issues that doomed three banks say the closures
stressed the importance of adapting quickly to change, and emphasized the
advantages of the credit union business model.

By Ken McCarthy
November 14
4 Min Read
Branch Manager Spotlights
 * Community banking
 * Consumer banking
 * Branch banking

Branch spotlight
'Quintessential community bankers' make branches valuable assets

Lisa Rickert and Ruth McCord, who manage branches for Nicolet National Bank,
share a passion for connecting with their customers and supporting their
communities.

By Jackie Stewart
September 28
6 Min Read
 * Consumer banking
 * Customer service
 * Branch banking

Branch spotlight
From Caracas to Miami: One branch manager's banking journey

Born in Venezuela, Lolita Peroza initially came to the U.S. to further her
education and improve her English. Now 20 years into her banking career, she
serves as a branch manager for Amerant Bank in Florida and is described by her
boss as "always looking for additional opportunities to give back to the
community."

By Ken McCarthy
September 26
4 Min Read
 * Community banking
 * Consumer banking
 * Branch banking

Branch spotlight
For Julie Celozzi at Cogent Bank, a boutique experience is the goal

The two branches Julie Celozzi oversees for the Orlando, Florida, bank amassed
$400 million of deposits in three years. Such production is often a
steppingstone to bigger things, but Celozzi — who began as a part-time teller in
high school — says she is "hooked" on branch banking.

By John Reosti
September 27
4 Min Read
 * Community banking
 * Branch banking

Branch spotlight
Making the American dream happen for herself and her community

Grace Law, a Hong Kong native, seized an opportunity to work in a Chase branch
in New York City more than 30 years ago. Today, she seeks ways to ensure her
community — immigrants who are frequently overlooked by banks — has access to
financial services.

By Sabrina Lee
September 25
8 Min Read
The Most Influential Women in Payments, Next
 * Payments
 * Women in Payments

The Most Influential Women in Payments: Next, 2023

American Banker is proud to recognize, in its third annual Most Influential
Women in Payments, Next, the women under 40 who have demonstrated expertise,
leadership skills and an ability to adapt in an ever-changing payments industry.

By Kate Fitzgerald
July 26
1 Min Read
 * Payments
 * Women in Payments

At Mastercard, a daughter of an immigrant helps startups find their path

In her day-to-day job directing activities at the card network's Start Path
accelerator, Sabrina Tharani helps nurture companies that are developing new
payments products and services.

By Kate Fitzgerald
July 28
4 Min Read
 * Payments
 * Women in Payments

How shutterbug Sophie Schulman brought her career at Visa into focus

A rising payments star — and photographer — is helping the card network reach
content creators and new entrepreneurs.

By John Adams
July 26
4 Min Read
PODCASTS




 * Politics and policy
   Buy the People: Why the CFPB is a lightning rod government agency
   
   The Consumer Financial Protection Bureau was created to protect the people
   from financial predation. But there are very different interpretations of
   what that means, and whether the people should be protected by — or from —
   the government.
   
   April 18
 * Politics and policy
   Buy the People: Two visions, one rule – How Basel injected populism into bank
   capital
   
   A regulatory proposal to raise bank capital has spurred banks to fight back
   with a populist appeal to consumers, while regulators say more capital is
   what's needed to save banks from more crises — and help consumers.
   
   April 11



 * Fraud prevention
   The case for having a human crime officer in every bank
   Ian Mitchell, founder of The Noble, an organization that works with law
   enforcement and with banks to fight human crime trafficking, explains some of
   his group's recent work and why banks need someone dedicated to human crime.
   
 * Elder fraud
   AARP's Jilenne Gunther has advice for banks on elder fraud
   Elder financial exploitation has been a problem for banks for years, and it's
   getting worse. Gunther offers practical suggestions for what banks should do
   when they suspect an older customer is a victim.
   

More from American Banker
 * Monetary policy
   Inflation proves sticky, clouding Fed policy outlook
   
   Annualized inflation increased to 2.7% in November from 2.6% the previous
   month, providing further evidence that the economy remains strong despite
   restrictive monetary policy.
   
   By Kyle Campbell
   December 11
   
 * Politics and policy
   What big-bank CEOs are expecting — good and bad — from Trump 2.0
   
   The top executives at some of the nation's largest banks spoke Tuesday about
   their expectations for the second Trump administration. Deregulation, capital
   rules, tariffs and inflation were all prominent topics.
   
   By Polo Rocha
   December 10
   
 * M&A
   Why a virus-protection firm is paying $1 billion for MoneyLion
   
   The merger pairs the fintech's consumer lending platform with Gen Digital's
   identity-protection services, such as Norton, LifeLock and
   ReputationDefender.
   
   By Polo Rocha
   December 10
   
 * Fintech
   Synapse saga: Evolve Bank answers Yotta lawsuit
   
   The bank suggests it's a scapegoat for Synapse's wrongdoing in a case of
   banking-as-a-service gone awry.
   
   By Penny Crosman
   December 10
   
 * 2025 Predictions
   25 people who will change banking in 2025
   
   From Donald Trump to Gunjan Kedia, Jerome Powell to Jamie Dimon, here are the
   people who will impact the industry this year (including Taylor Swift).
   
   By Editorial Staff
   December 10
   

See All
 * Opus CEO on the Power of AI in Redefining Payments and the Industry Outlook
   for 2024
   Partner Insights from Opus


Advances in Tech
 * Empower decision making with instant, lightweight, and cost-effective
   insights on prospective customers
   Partner Insights from Middesk
 * Fight document fraud with the power of AI
   Partner Insights from Inscribe
 * Harness the value of your transactional data to drive financial primacy
   Partner Insights from Personetics Technologies







25 PEOPLE WHO WILL CHANGE BANKING IN 2025

25From Donald Trump to Gunjan Kedia, Jerome Powell to Jamie Dimon, here are the
politicians, bankers, regulators, tech execs, lobbyists and lawyers who will
impact the industry this year (plus Taylor Swift).



Download the American Banker app





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© 2024 Arizent. All rights reserved.