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Menu Show Search Search Query Submit Search Log In Subscribe * Banking * Commercial * Consumer * Community * Industry & People News * M&A * Small business * Earnings * Bank Industry Data * POLICY * Politics & policy * Regulation & compliance * Federal Reserve * CFPB News & Analysis * Fraud * PAYMENTS * Payments Home * Cryptocurrency * Digital payments * Credit cards * TECH * Technology * Digital banking * Fintech * Cyber security * Artificial intelligence * Advances in Tech * CREDIT UNIONS * Credit Unions Home * Opinion * WORKPLACE * Workforce management * Recruiting * Diversity & equality * ESG * Compensation * OPINION * Election 2024 * Women in Banking * Leaders Forum * Events * Research * Podcasts * Webinars and Whitepapers * Magazine Latest * American Banker CFPB's Chopra says he won't resign, but he will leave * American Banker Wells Fargo gets its first nonbranch employee union Banks Can Do More to Protect Corporate Payments Against Rising Fraud Sponsored by nsknox * * American Banker How banks can protect the data they feed their AI models * Accounting Today Treasury nominee to meet with senators Earnings * American Banker International banks stumble in Q4 earnings amid credit hurdles * American Banker Restructuring means near-term pain, long-term gain for First Hawaiian * American Banker Banks tackle Q3 hurdles, look to Q4 for earnings growth BANKTHINK * Bryan Corbett Private credit is not just safe; it's vital to the US economy * John Heltman You can't stop debanking without changing banking * Hashim Toussaint Open banking is here, but consumers need to know why it matters Call for Nominations * American Banker How to apply for the Best Places to Work in Fintech for 2025 Spotlight on Executive Compensation * American Banker Plummeting bonuses led to decline in bank CEO pay last year * American Banker CEO pay went down at most banks last year. These five were outliers. * American Banker Which big bank CEOs got hefty pay raises in 2023? PAYMENTS * American Banker What Fiserv's Bisignano can change if he's the Social Security boss * American Banker How U.S. Bank's travel plans feed its payments business * American Banker TCH ups real-time payments limit; Mastercard's $254 million settlement Regulatory * American Banker Trump could bypass Democratic picks for FDIC Board * American Banker CFPB has a new tool to examine customer service at banks * American Banker Judge strikes blow to CFPB's $8 credit card late fee rule * American Banker The bank regulatory items that are open for public comment RESEARCH * Exclusive research Building long-term trust in the small business marketplace Sponsored by Gusto * Exclusive research Accounting for the needs of the customer as a whole drives loyalty and satisfaction Sponsored by Slalom * American Banker Exclusive research Maximizing fraud prevention while minimizing customer inconvenience * American Banker Exclusive research Cloud migration hits its stride * American Banker Hybrid work is here to stay. Here's how banks can make the most of it. RESOURCES * Other Other Online onboarding with 20 U.S banks: security vs usability Sponsor Content from iProov * Trending instant payment use cases Partner Insights from Federal Reserve Financial Services * Watch: Instant payment use cases Partner Insights from Federal Reserve Financial Services * Instant payment industry insights Partner Insights from Federal Reserve Financial Services * Playbook Fighting fraud across the account lifecycle Sponsor Content from TransUnion * Money laundering Third ex-TD Bank employee charged in money-laundering scheme Leonardo Ayala, who was a retail banker at a TD branch in Florida, faces criminal charges in connection with money-laundering activities. By Allissa Kline 5h ago 3 Min Read SHARE THIS STORY * Facebook * Twitter * LinkedIn * Email * Payments Tesla pushes real-time payments adoption into the fast lane About $2 billion changes hands daily for the sale of new motor vehicles in the U.S., making auto dealers a prime use case for faster payments. So why aren't more using it? By Joey Pizzolato 7h ago * Payments Apple Pay's EU antitrust compromise spurs rivals Norwegian fintech Vipps' consumers can use iPhones to make digital payments following Apple's settlement with regulators. Klarna gets hit with a money-laundering fine and more in our weekly global payments roundup. By John Adams 7h ago * WHITE PAPER IMPROVED OPPORTUNITIES FOR BANK-CDFI PARTNERSHIPS UNDER NEW CRA RULES Significant changes to the Community Reinvestment Act (CRA) are set to take effect in 2026. Sponsor Content from xChange Sponsor Content from xChange * Community banking Patriot National in Connecticut mulls sale The top executives at some of the nation's largest banks spoke about their expectations for the second Trump administration. Deregulation, capital rules, tariffs and inflation were all prominent topics. By Jim Dobbs 8h ago * Banking Crisis 2023 FDIC Inspector General finds gaps in resolution readiness A report by the Federal Deposit Insurance Corp.'s Office of Inspector General revealed deficiencies in the agency's preparedness for large bank failures. By Ebrima Santos Sanneh 8h ago Best Banks to work for * Community banking * 2024 Best Banks to Work For * Workforce management * Consumer banking Best Banks to Work For 2024 This year, 90 banks made American Banker's 12th annual Best Banks to Work For ranking. The leaders of these institutions share how they keep their employees happy. By Allissa Kline November 12 2 Min Read * 2024 Best Banks to Work For * Best Banks to Work For Best Banks to Work For 2024 with more than $10B of assets This year, nine banks with more than $10 billion of assets made it onto American Banker's Best Banks to Work For 2024 ranking. Pinnacle Financial Partners in Tennessee is the largest bank on the list. By Allissa Kline November 15 1 Min Read * 2024 Best Banks to Work For * Best Banks to Work For Best Banks to Work For 2024 with $3B to $10B of assets This year, 22 banks with assets between $3 billion and $10 billion made American Banker's Best Bank to Work For 2024 ranking. By Allissa Kline November 14 1 Min Read The Most Powerful Women in Banking * First Horizon * 2024 Most Powerful Women in Banking Top Teams * Bank of Montreal * Zions Bancorp. * Citizens Bank * Women in Banking * Huntington Bancshares The Most Powerful Women in Banking 2024: Top Teams Our annual list of the top five teams in banking. By Editorial Staff October 1 1 Min Read * 2024 Most Powerful Women in Banking * Women in Banking The Most Powerful Women in Banking 2024 Our annual list of the 25 Most Powerful Women in Banking honorees. By Editorial Staff September 24 1 Min Read * 2024 Most Powerful Women in Banking * Women in Banking The Most Powerful Women in Finance 2024 Our annual list of the 25 most powerful women in finance. By Editorial Staff September 24 1 Min Read * 2024 Most Powerful Women to Watch The Most Powerful Women to Watch 2024 Our annual list of the most powerful women to watch in banking and finance. By Editorial Staff September 26 1 Min Read Best Credit Unions to Work For 2024 * Credit unions * 2024 Best Credit Unions to Work For Best Credit Unions to Work For, ranked 1-35 The institutions in American Banker's first grouping of top Credit Unions to Work For in 2024 are proving how important a fun but productive work environment can be. By Frank Gargano August 25 1 Min Read * Credit unions * 2024 Best Credit Unions to Work For Best Credit Unions to Work For, ranked 36-70 American Banker's second grouping of the top institutions for 2024 are guided by leaders working to improve not just their offices, but the surrounding communities as well. By Frank Gargano August 25 1 Min Read * Credit unions * 2024 Best Credit Unions to Work For Best Credit Unions to Work For with less than $200M of assets in 2024 Read more about the honorees from the smallest asset class of this year's Best Credit Unions to Work For ranking. By Frank Gargano August 28 1 Min Read * Credit unions * 2024 Best Credit Unions to Work For Best Credit Unions to Work For with $200M to $500M of assets in 2024 Here is a look at the honorees from the 20 credit unions that made this year's Best Credit Unions to Work For ranking in this asset category. By Frank Gargano August 28 1 Min Read * Credit unions * 2024 Best Credit Unions to Work For Best Credit Unions to Work For with $500M to $1B of assets in 2024 Here are the honorees that fall into the midsize category for this year's Best Credit Unions to Work For. By Frank Gargano August 28 1 Min Read The Most Powerful Women in Banking: Next 2024 * 2024 Most Powerful Women in Banking NEXT * Industry News * 2024 Most Powerful Women in Banking * Women in Banking The Most Powerful Women in Banking: Next 2024 Each year, in advance of our Most Powerful Women in Banking and Finance awards, American Banker puts together a list of 15 women who are rising stars at their banks. The honorees, all women 40 years old and younger, are nominated by an executive at their institution who believes that she has the potential to ascend to the C-suite. By Editorial Staff July 29 1 Min Read * 2024 Most Powerful Women in Banking NEXT * Industry News * 2024 Most Powerful Women in Banking * Women in Banking Rising leaders honored at Most Powerful Women in Banking Next awards The American Banker award ceremony, which celebrated 15 women honorees 40 years or younger nominated for having C-suite potential by an executive at their institutions, took place at The Glasshouse in New York City. By Joey Pizzolato October 24 3 Min Read * 2024 Most Powerful Women in Banking NEXT * Industry News * 2024 Most Powerful Women in Banking * Women in Banking Kerry White, Citigroup | Next 2024 As a managing director within Citi Investment Management, a division that sits within wealth, White is playing an integral part in reshaping that line of business. By Allissa Kline July 29 2 Min Read Best places to work in fintech * Fintech * Employee benefits * 2024 Best Fintechs to Work For * Workforce management * Workplace culture * Best Fintechs to Work For Autonomy, unlimited vacation make Union Credit best fintech to work for The fintech topped American Banker's annual list this year. CEO Dave Buerger attributed the company's hands-off management style as one reason that draws in and keeps workers around. By Jackie Stewart May 13 3 Min Read * Fintech * Employee benefits * 2024 Best Fintechs to Work For * Workplace culture * Technology Why this fintech isn't rushing retirees out the door DCI in Hutchinson, Kansas, is giving employees unsure about retirement the option to work part-time and gradually ease into the next phase of their lives. By Frank Gargano May 8 5 Min Read * Fintech * Employee benefits * 2024 Best Fintechs to Work For * Workplace culture * Best Fintechs to Work For Best Places to Work in Fintech 2024 Forty companies made the 2024 edition of American Banker's annual list of enviable workplace cultures in the financial technology space. Here is a look at some of what makes these firms employers of choice. By Jackie Stewart May 6 1 Min Read The Most Influential Women in Payments * Payments * 2024 Women in Payments * Women in Payments The Most Influential Women in Payments, 2024 American Banker's Most Influential Women in Payments share their views on artificial intelligence, hybrid offices, real-time payments and more. By John Adams February 27 1 Min Read * Artificial intelligence * Payments * Fiserv * 2024 Women in Payments How can banks and fintechs get employees' buy-in on generative AI? To protect their own talent pipeline, financial companies need to make sure that they're not only protecting the entry-level roles that AI threatens to take over, but getting the enthusiastic buy-in of the people most likely to be affected, according to experts from Fiserv, Segpay and Featurespace. By Daniel Wolfe April 11 3 Min Read * The Climb * Payments * 2024 Women in Payments * Women in Payments Climbing a crowded career ladder: Tips from women at Discover, KeyBank and more Ambitious women who feel trapped in their roles sometimes find themselves competing against others with the same goals. An effective way to advance may require stepping off the most obvious path, according to executives sharing their personal experiences at American Banker's Payments Forum. By Kate Fitzgerald April 2 4 Min Read Disruptors in Payments * Artificial intelligence * Disruptors * Payments * Technology * Citigroup * Mastercard * Visa 7 ways gen AI is disrupting financial services jobs Banks, payment companies, mortgage lenders and insurance providers are racing to seize an advantage from generative artificial intelligence. Some have been especially aggressive in deciding which workflows — or entire jobs — can be handed off to AI. By Daniel Wolfe 1 Min Read * Real-time payments * Disruptors * Payments How FedNow is a catalyst for credit union disruption The first credit unions enrolled in the Federal Reserve's FedNow instant payments platform say it will fundamentally change the way they serve consumers and businesses across multiple categories. By Ken McCarthy December 20 5 Min Read * Payments Will banks win or lose in the new generation of digital wallets? Multifunction wallet apps will support shopping, loyalty, paying at the pump or EV charging station and crypto asset management, challenging the roles of U.S. financial institutions. By Kate Fitzgerald December 21 5 Min Read * Artificial intelligence * Payments * Mastercard * Visa * Global Payments How generative AI is upending tech at big payment companies Visa, Mastercard and Global Payments discuss impacts on customer service, web content, security and more. By John Adams December 19 9 Min Read Best Banks to Work For 2023 * Community banking * Workforce management * Consumer banking * Best Banks to Work For Best Banks to Work For 2023 This year 90 banks made American Banker's 11th annual Best Banks to Work For ranking. The leaders of these institutions explain what it takes to be an employer of choice. By Jackie Stewart November 19 1 Min Read * 2024 Best Banks to Work For * Best Banks to Work For Best Banks to Work For 2024 with less than $3B of assets The majority of banks on American Banker's Best Banks to Work For 2024 list are small banks with assets of less than $3 billion. By Allissa Kline November 13 1 Min Read * Employee benefits * Community banking * 2024 Best Banks to Work For * Workforce management * Employee retention * Best Banks to Work For * Commercial banking How to apply for the Best Banks to Work For 2024 The application deadline for this annual ranking is May 10. February 21 1 Min Read Bank and credit union executives of the year 2023 * Banker of the Year * Commercial lending * Commercial banking * Banking Crisis 2023 Banker of the Year: PNC's Bill Demchak 2023 proved to be a rocky year for large regional banks. But under CEO Bill Demchak's guidance, the Pittsburgh-based company has navigated the turmoil better than many of its peers. By Polo Rocha November 16 10 Min Read * Banker of the Year * Community banking * M&A Community Banker of the Year: OFG Bancorp's José Rafael Fernández OFG Bancorp's CEO José Rafael Fernández has weathered tough times during Puerto Rico's economic downturn. Now he is hopeful that his bank can seize on the better times ahead. By Kate Berry November 15 9 Min Read * Natural disasters * Credit unions * Philanthropy * Field of membership Credit Union Executive of the Year: Maui County FCU's Gary Fukuroku As CEO, Gary Fukuroku has helped turn the Hawaiian-based institution into one of the largest in the state and has raised significant funds to help those affected by this year's wildfires. By Frank Gargano November 15 8 Min Read State of Small Biz Banking 2023 * SBA * Small business lending * Small business banking * State of Small Biz Banking 2023 Top 20 SBA lenders for 2023 Small Business Administration lending is an arena where community banks and nonbanks compete favorably with some of the largest U.S. financial institutions. Here are the biggest SBA 7(a) lenders based on the value of approved loans. By Jackie Stewart November 13 1 Min Read * Economic indicators * Editorial Research * Small business lending * State of Small Biz Banking 2023 New census data hints at slower pace for small-business formation A key gauge of activity that tracks startups most likely to create jobs declined in October, potentially signaling the start of a slowdown after the rapid increase in interest rates. It presents a red flag for community banks and credit unions that are major lenders to small businesses. By John Reosti November 15 3 Min Read * SBA * Small business lending * State of Small Biz Banking 2023 SBA 7(a) loans are getting smaller Since the end of the Small Business Administration's 2022 fiscal year, the average loan size in its flagship program has dropped more than six figures. The addition of three new nondepository lenders could further drive down this figure. By John Reosti November 13 4 Min Read * Interest rates * Commercial lending * Credit quality * Small business lending * Small business banking * State of Small Biz Banking 2023 Resilient small businesses bolster community banks' credit quality But high costs and any downturn in the economy could weigh on lenders and their commercial borrowers in coming months, economists caution. By Jim Dobbs November 12 4 Min Read Women in Credit Unions * Credit unions * Women in Credit Unions The Most Powerful Women in Credit Unions 2023 American Banker is proud to recognize the honorees for the second annual Most Powerful Women in Credit Unions. By Ken McCarthy November 14 1 Min Read * Credit unions * Women in Credit Unions How credit unions are still benefiting from the 2023 banking crisis Executives reflecting on the issues that doomed three banks say the closures stressed the importance of adapting quickly to change, and emphasized the advantages of the credit union business model. By Ken McCarthy November 14 4 Min Read Branch Manager Spotlights * Community banking * Consumer banking * Branch banking Branch spotlight 'Quintessential community bankers' make branches valuable assets Lisa Rickert and Ruth McCord, who manage branches for Nicolet National Bank, share a passion for connecting with their customers and supporting their communities. By Jackie Stewart September 28 6 Min Read * Consumer banking * Customer service * Branch banking Branch spotlight From Caracas to Miami: One branch manager's banking journey Born in Venezuela, Lolita Peroza initially came to the U.S. to further her education and improve her English. Now 20 years into her banking career, she serves as a branch manager for Amerant Bank in Florida and is described by her boss as "always looking for additional opportunities to give back to the community." By Ken McCarthy September 26 4 Min Read * Community banking * Consumer banking * Branch banking Branch spotlight For Julie Celozzi at Cogent Bank, a boutique experience is the goal The two branches Julie Celozzi oversees for the Orlando, Florida, bank amassed $400 million of deposits in three years. Such production is often a steppingstone to bigger things, but Celozzi — who began as a part-time teller in high school — says she is "hooked" on branch banking. By John Reosti September 27 4 Min Read * Community banking * Branch banking Branch spotlight Making the American dream happen for herself and her community Grace Law, a Hong Kong native, seized an opportunity to work in a Chase branch in New York City more than 30 years ago. Today, she seeks ways to ensure her community — immigrants who are frequently overlooked by banks — has access to financial services. By Sabrina Lee September 25 8 Min Read The Most Influential Women in Payments, Next * Payments * Women in Payments The Most Influential Women in Payments: Next, 2023 American Banker is proud to recognize, in its third annual Most Influential Women in Payments, Next, the women under 40 who have demonstrated expertise, leadership skills and an ability to adapt in an ever-changing payments industry. By Kate Fitzgerald July 26 1 Min Read * Payments * Women in Payments At Mastercard, a daughter of an immigrant helps startups find their path In her day-to-day job directing activities at the card network's Start Path accelerator, Sabrina Tharani helps nurture companies that are developing new payments products and services. By Kate Fitzgerald July 28 4 Min Read * Payments * Women in Payments How shutterbug Sophie Schulman brought her career at Visa into focus A rising payments star — and photographer — is helping the card network reach content creators and new entrepreneurs. By John Adams July 26 4 Min Read PODCASTS * Politics and policy Buy the People: Why the CFPB is a lightning rod government agency The Consumer Financial Protection Bureau was created to protect the people from financial predation. But there are very different interpretations of what that means, and whether the people should be protected by — or from — the government. April 18 * Politics and policy Buy the People: Two visions, one rule – How Basel injected populism into bank capital A regulatory proposal to raise bank capital has spurred banks to fight back with a populist appeal to consumers, while regulators say more capital is what's needed to save banks from more crises — and help consumers. April 11 * Fraud prevention The case for having a human crime officer in every bank Ian Mitchell, founder of The Noble, an organization that works with law enforcement and with banks to fight human crime trafficking, explains some of his group's recent work and why banks need someone dedicated to human crime. * Elder fraud AARP's Jilenne Gunther has advice for banks on elder fraud Elder financial exploitation has been a problem for banks for years, and it's getting worse. Gunther offers practical suggestions for what banks should do when they suspect an older customer is a victim. More from American Banker * Monetary policy Inflation proves sticky, clouding Fed policy outlook Annualized inflation increased to 2.7% in November from 2.6% the previous month, providing further evidence that the economy remains strong despite restrictive monetary policy. By Kyle Campbell December 11 * Politics and policy What big-bank CEOs are expecting — good and bad — from Trump 2.0 The top executives at some of the nation's largest banks spoke Tuesday about their expectations for the second Trump administration. Deregulation, capital rules, tariffs and inflation were all prominent topics. By Polo Rocha December 10 * M&A Why a virus-protection firm is paying $1 billion for MoneyLion The merger pairs the fintech's consumer lending platform with Gen Digital's identity-protection services, such as Norton, LifeLock and ReputationDefender. By Polo Rocha December 10 * Fintech Synapse saga: Evolve Bank answers Yotta lawsuit The bank suggests it's a scapegoat for Synapse's wrongdoing in a case of banking-as-a-service gone awry. By Penny Crosman December 10 * 2025 Predictions 25 people who will change banking in 2025 From Donald Trump to Gunjan Kedia, Jerome Powell to Jamie Dimon, here are the people who will impact the industry this year (including Taylor Swift). By Editorial Staff December 10 See All * Opus CEO on the Power of AI in Redefining Payments and the Industry Outlook for 2024 Partner Insights from Opus Advances in Tech * Empower decision making with instant, lightweight, and cost-effective insights on prospective customers Partner Insights from Middesk * Fight document fraud with the power of AI Partner Insights from Inscribe * Harness the value of your transactional data to drive financial primacy Partner Insights from Personetics Technologies 25 PEOPLE WHO WILL CHANGE BANKING IN 2025 25From Donald Trump to Gunjan Kedia, Jerome Powell to Jamie Dimon, here are the politicians, bankers, regulators, tech execs, lobbyists and lawyers who will impact the industry this year (plus Taylor Swift). 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