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URL:
https://www.thinkhdi-csi.com/ShowSurvey.aspx?req=IgYP48CTpmj5vS701YOO9vmWkzuhNTCma3qVLSOZV%2fY%3d
Submission: On November 05 via manual from US — Scanned from DE
Submission: On November 05 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
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<option value="en-gb">English (UK)</option>
<option value="cs-cz">Čeština</option>
<option value="da-dk">Dansk</option>
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<option value="it-it">Italiano</option>
<option value="is-is">Íslenska</option>
<option value="ja-jp">日本語</option>
<option value="ko-kr">한국어</option>
<option value="hu-hu">Magyar</option>
<option value="nl-nl">Nederlands</option>
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<option value="pl-pl">Polski</option>
<option value="ro-ro">Română</option>
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<option value="fi-fi">Suomi</option>
<option value="sv-se">Svenska</option>
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<option value="zh-cn">中文</option>
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</div>
<div id="IntroContainer">
<p>Hello Bassey,</p>
<p>ISD has asked <a href="http://www.thinkhdi.com">HDI</a>, an independent industry association, to randomly select closed incidents to better monitor customer satisfaction levels.</p>
<p>Incident #: INC10584438<br> Incident Closed: 11/1/2021 10:38 AM<br> Analyst: William, B.<br> Incident Description: User wants to know which application to open for his emails </p>
</div>
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<table class="SurveyTable" summary="This is a tabular display of the survey questions." style="display: inline-block;">
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<th style="text-align: left; width: 350px;"> How satisfied are you with: </th>
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<span id="SurveyUC_LeftLabel" class="label satisfied"><img src="images/verydissatisfied.jpg" alt="I am very dissatisfied!"><br>Very Dissatisfied</span>
<span class="filler"> </span> <span class="filler"> </span> <span class="filler"> </span>
<span id="SurveyUC_RightLabel" class="label disatisfied"><img src="images/verysatisfied.jpg" alt="I am very satisfied!"><br>Very Satisfied</span><span id="SurveyUC_NALabel" class="label na"><br><br>N/A</span>
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<tr id="SurveyUC_CourtesyQuestion" class="Alt">
<th> The courtesy of the analyst? </th>
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<tr id="SurveyUC_KnowledgeQuestion">
<th> The technical skills/knowledge of the analyst? </th>
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<!-- ID's map to the CSI_Answer table. 9 maps to NA -->
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<th> The timeliness of the service provided? </th>
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<th> The quality of the service provided? </th>
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<th> The overall service experience? </th>
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<br>
<div id="ContactContainer" style="margin-top: 20px; display: inline-block;"> If you have further questions/issues, you may contact The ISD Help Center directly at 220-7777.<br>
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</form>Text Content
SURVEY PAGE English (US) English (UK) Čeština Dansk Deutsch Ελληνικά Español (España) Español (Mexicano) Español (Chileno) Français Italiano Íslenska 日本語 한국어 Magyar Nederlands Norsk Polski Română Português Русский Srpski Suomi Svenska Türkçe 中文 Slovak Hello Bassey, ISD has asked HDI, an independent industry association, to randomly select closed incidents to better monitor customer satisfaction levels. Incident #: INC10584438 Incident Closed: 11/1/2021 10:38 AM Analyst: William, B. Incident Description: User wants to know which application to open for his emails How satisfied are you with: Very Dissatisfied Very Satisfied N/A The courtesy of the analyst? 12345N/A The technical skills/knowledge of the analyst? 12345N/A The timeliness of the service provided? 12345N/A The quality of the service provided? 12345N/A The overall service experience? 12345 Additional feedback [0 / 4000] If you have further questions/issues, you may contact The ISD Help Center directly at 220-7777. Please have the support center contact me. (Select N/A if this survey does not pertain to your experience.)