cobrowse.io Open in urlscan Pro
18.66.97.6  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Product
 * Use cases
 * Enterprise
 * Developers ↓ →
   ←
   
   DEVELOPERS
   
    * Documentation ↗
    * Agent-side integrations ↗
    * Enterprise self-hosting ↗
   
   PLATFORMS SUPPORTED
   
   
 * Pricing
 * Login
 * Open Dashboard Dashboard


Login / Register Open Dashboard Dashboard Try Online Demo Demo



SUPERIOR
CO-BROWSE
FOR SUPPORT

Remote interactions made crystal clear.
See your apps running on your customer’s screen.
Remote interactions made crystal clear. See your apps running on your customer’s
screen.
Try Online Demo
Contact Sales


Trusted by companies spanning small startups to the Fortune 500




PRODUCT

The most feature-rich Cobrowse, on the most platforms . Enable the features you
need, and deliver the UX to match your brand.



Learn More

Real time screen share

See your apps running on your customer's screen.

Selected Desktop video/content goes here
Redaction

Mask sensitive data, so that it never leaves your customer's device.

Selected Desktop video/content goes here
Highlighting

Guide the user to resolution with drawing and spotlight tools.

Selected Desktop video/content goes here
Annotation

Annotate the screen to guide the user through a support request or sale.

Selected Desktop video/content goes here
3rd Party Content

Enable sharing of third-party content including PDFs, payment gateways, and even
the customer's entire device.

Selected Desktop video/content goes here
Remote Control

Request temporary remote control, to take specified actions on behalf of your
customer.

Selected Desktop video/content goes here
Session Recording

Optional session recording creates a video for every session, for auditing and
training purposes.

Selected Desktop video/content goes here
Agent Present Mode

Enable your agents to present their own screens or content to end-users.

Selected Desktop video/content goes here
Audit Logs

Detailed activity logs can feed enhanced reporting, or satisfy audit
requirements.

Selected Desktop video/content goes here
Cross Domain

Cobrowse supports cross-domain cobrowsing, in case your users need to navigate
multiple sites or apps.

Selected Desktop video/content goes here


SOLUTIONS-ORIENTED

Each client has a unique view of Cobrowse, and how it fits into existing
workflows.


DATA SECURITY & PRIVACY

ISO 27001 certified, GDPR, CCPA, and HIPAA compliant.


CLOUD, SELF-HOSTED, OR ON-PREMISE

Run your own instance of Cobrowse across AWS, Azure, GCP, or fully on-premise.


ENTERPRISE

Cobrowse solutions for global enterprises

Trusted by global enterprises who deploy with




BUILT FOR INTEGRATIONS

1

Pre-built integrations for Genesys, Salesforce, Zendesk, Intercom, Freshdesk

2

Private “feature-as-a-service” OEM integrations with your own CRM or CX platform

3

Best-in-class developer APIs to integrate co-browse with your own products


HOW IS COBROWSE DIFFERENT ?

Other solutions




PLATFORMS

Most vendors support website co-browsing only
Others
Full support for Web, Android, iOS, React Native, Xamarin, Windows and MacOS
Cobrowse


FUNCTION

WebRTC-only solutions cannot provide data masking, annotation, or remote control
Others
Data masking, annotation, and remote control supported across Mobile, Web, and
Desktop
Cobrowse


SESSION RECORDINGS
/ AUDIT LOG

Limited, if any, recording ability
Others
Full video recordings and audit logs available for every session
Cobrowse


INTEGRATIONS

Some integrations, but less future-proof portability
Others
Designed for integrations, across CX, CRM, and bespoke solutions
Cobrowse


MOBILE SDKS

If supported at all, typically screenshare only and require 20MB+ SDKs, or rely
only on ReplayKit
Others
All features supported on Android & iOS, with SDKs less than 0.6MB
Cobrowse


PRIVATE / SELF-HOSTED

Not available, or requires legacy technologies and painful to run
Others
Docker-based microservice architecture can be self-hosted across AWS, Azure,
GCP, or fully on-premise
Cobrowse



DEVELOPER RESOURCES


BUILT BY DEVELOPERS, FOR DEVELOPERS

SELF-SERVE

Low-friction developer access to the entire platform.

SIMPLE AND FLEXIBLE

Powerful platform SDKs for Web, Mobile, and Desktop

DEVELOPER GUIDE

Guide to completely overhaul the agent-side UI/UX

docs.cobrowse.io ↗ github.com/cobrowse.io ↗




NEXT STEPS

We’d be happy to give a product demo, answer any technical questions, or share
best practices.

Try Online Demo Contact Sales


Troubleshoot your apps remotely

Product Use cases Enterprise Pricing Contact us
Documentation Agent-side integration Enterprise self-hosting Knowledge base
Submit a Support Request
Privacy Policy Legal Terms & DPA Security Service Level Agreement
Github Twitter Linkedin
Documentation Agent-side integration Enterprise self-hosting Knowledge base
Submit a Support Request
Github Twitter Linkedin
Status
© 2018-2023, Cobrowse.io LLC.
All rights reserved.