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Submitted URL: https://protect-us.mimecast.com/s/ad8uCR67L6Cv0o63vfPcSnB?domain=citizensbank.com
Effective URL: https://www.citizensbank.com/account-safeguards/overview.aspx
Submission: On September 13 via manual from IN — Scanned from US
Effective URL: https://www.citizensbank.com/account-safeguards/overview.aspx
Submission: On September 13 via manual from IN — Scanned from US
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Text Content
* Find a Branch/ATM * Customer Service Log in * Personal * Small Business * Corporate * Financial Education * About Us How can we help you? Log in * Checking Accounts Compare Checking Accounts * Savings Accounts Compare Savings AccountsMoney Market AccountsCertificates of Deposit (CDs)IRA Savings & CDs * Credit Cards Compare Credit Cards * Home Loans Mortgages & Home LoansRefinance a MortgageNew Construction LoansHome Equity Line of Credit * Student Loans Undergraduate Student LoansGraduate Student LoansParent LoansRefinancing for StudentsRefinancing for Medical ResidentsRefinancing for ParentsScholarship * Investing & Wealth Management Who We AreWorking with Our AdvisorsPlanning for your Financial GoalsResources and ToolsInsightsFind an Advisor * Auto Loans * Banking & Credit Cards Business CheckingNonprofit CheckingBusiness Overdraft ChoicesBusiness Savings, Money Markets and CDsBusiness Credit CardsBusiness Online & Mobile BankingSpecialized CheckingAccount Documents * Borrowing & Financing Business LendingBusiness Credit CardsSmall Business Administration (SBA) LoanPaycheck Protection Program Loan ForgivenessPaycheck Protection Program * Managing Cash Flow Cash ManagementPayroll ServicesMerchant Services * Investing & Benefits Employee Benefits SolutionsInvestment ManagementInsurance Protection * Point of Sale Financing What is Citizens Pay?Developer PortalResource Hub * Business Resources LearningLease or Buy Equipment CalculatorBusiness Loan CalculatorWorking Capital Calculator * Goals * Solutions * Industries * Insights * Why Citizens * Saving & Budgeting * Managing Debt * College * Home Ownership * Retirement & Wealth Management * Small Business * Our Company Corporate OverviewOur Vision & ValuesLeadership TeamAwards & RecognitionSupplier Information * Sustainability & Impact Sustainability & ImpactClimate ImpactCitizens in the CommunityColleague VolunteerismDiversity, Equity & InclusionSupplier DiversityCareer at CitizensCRA Public FileReports & Disclosures * Newsroom * Careers * Investor Relations ✕ * Personal Checking Accounts Savings Accounts Credit Cards Home Loans Student Loans Investing & Wealth Management Auto Loans * Small Business Banking & Credit Cards Borrowing & Financing Managing Cash Flow Investing & Benefits Point of Sale Financing Business Resources * Corporate Goals Solutions Industries Insights Why Citizens * Financial Education Saving & Budgeting Managing Debt College Home Ownership Retirement & Wealth Management Small Business * About Us Our Company Sustainability & Impact Newsroom Careers Investor Relations Header Name * Find a Branch/ATM * Customer Service Log in Select a secure login Personal/Small BusinessCash Flow Essentials Commercial ServicesCredit Card Online ServicesBusiness Credit Card Online ServicesAccess My MortgageAccess My Personal LoanAccess My Student LoanClarfeld Client AccessBrokerage ServicesPay My LoanAccess My Auto LoanPay My Auto Loan Personal/Small Business * Personal/Small Business * Cash Flow Essentials * Commercial Services * Credit Card Online Services * Business Credit Card Online Services * Access My Mortgage * Access My Personal Loan * Access My Student Loan * Clarfeld Client Access * Brokerage Services * Pay My Loan * Access My Auto Loan * Pay My Auto Loan Log in Trouble logging in? New to Online Banking? Enroll Now SECURITY, PRIVACY AND LEGAL Ensuring the safety of your customer information is as important to us as it is to you. ✕ To report any suspicious activity concerning your Citizens accounts, call us at 1-800-922-9999 or call the phone number found on the back of your credit/debit card or monthly statement. bankingbankingaccountsafeguardsoverviewviewgenericconsumercb SECURITY To prevent fraud and shield your critical financial information, Citizens uses a number of powerful security measures to protect you online. We encourage you to learn more about the steps we take to secure your confidential information. Learn More PRIVACY We implement reasonable measures to protect the confidentiality of Social Security numbers, to prohibit unlawful disclosure of Social Security numbers, and to limit access to Social Security numbers. Our privacy policies explain how we handle and secure your online identity and private customer details. Learn More LEGAL Our legal terms of use. Learn More FRAUD PREVENTION We are vigilant about shielding customers from fraud, scams, and identity theft. We also provide advice on practices you can use to protect your own identity and guard against unauthorized use of your account. To report any suspected fraud concerning your Citizens accounts, read our section on Fraud Reporting. Learn More HOW CITIZENS PROTECTS YOU To prevent fraud and safeguard your critical financial information, Citizens maintains a number of powerful security measures to protect you online. Learn More PROTECT YOURSELF There are a number of ways to help guard against unauthorized use of your account and protect your identity. For example, the Contact Information section contains details about when and how the bank will contact you to help you avoid scams. To report any suspicious activity concerning your Citizens accounts, call us at 1-800-922-9999 or call the phone number found on the back of your credit/debit card or monthly statement. Learn More PROTECT YOUR BUSINESS Threats to your information and your account security are constantly changing. There are a number of ways to help keep your business information secure. We also provide details on when and how the bank would contact you in the Contact Information section. Learn More CYBER SECURITY Cyber threats continue to become more sophisticated, we encourage you to learn to recognize them and take the appropriate course of action. Learn more about how to keep your accounts and personal information safe. Learn More VULNERABILITY DISCLOSURE Citizens takes cybersecurity seriously and is fully committed to protecting our systems and customer data. If you have discovered a vulnerability in any of our applications or systems, then we would like to hear from you through our responsible disclosure program. This program is managed by a third party vendor who will review and validate cybersecurity issues within the scope of this program. Read More YOUR CURRENT LOCATION Zip Code: Specify Your Location Find a Branch/ATM ×Specify Your Location Validating Zip Code Personalize your experience by providing your ZIP Code. We’ll show you products available in your area. Enter a ZIP Code Please enter a valid ZIP Code Submit Please enter a valid ZIP Code ×Thank you for your interest in Citizens Our products and features vary by location. Unfortunately, this product is not available near you. Check out the other products we offer. Return to Homepage WANT INFORMATION ON OTHER PRODUCTS? Customer ServiceAbout Citizens × THANK YOU FOR YOUR INTEREST IN CITIZENS Our products and features vary by location. Unfortunately, this product is not available near you. Check out the other products we offer. Return to Homepage WANT INFORMATION ON OTHER PRODUCTS? Customer ServiceAbout Citizens COMPANY * About Us * Career * Community HELP * Contact Us RESOURCES * Branch Locator * * * * * * Site Map * About Our Ads * Site Requirements * Security & Legal * Privacy Policy * Privacy Rights * Accessibility © 2023 Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC We use cookies to provide you with all the features our website has to offer. By accepting cookies, you are consenting to cookies being used for marketing and to give you the best user experience. For more information, click Manage My Cookies. Manage My Cookies Accept Cookies Your Opt Out Preference Signal is Honored YOUR PRIVACY CHOICES When you visit our website, it may store or retrieve information on your browser, mostly in the form of cookies. The information might relate to you, your preferences, or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact website functionality. Click on the different category headings to find out more and change our default settings according to your preference. Privacy Policy Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. 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