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2 forms found in the DOM

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</form>

Text Content

 * Shipping
   Create a Shipment
   Create a Shipment
   Shipping Rates & Delivery Times
   Schedule & Manage Pickups
   Packing & Shipping Supplies
   International Shipping Guide
   Freight
   ALL SHIPPING SERVICES

 * Tracking
   Tracking ID Tracking ID
   TRACK
   Advanced Shipment Tracking
   Manage Your Delivery
   Manage a Return
   ALL TRACKING SERVICES

 * Design & Print
   Explore Print, Products & Design
   Browse Services
   VISIT NEW MARKETPLACE

 * Locations
   Drop Off a Package
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 * Support
   Small Business Center
   FedEx Service Guide
   Account Management Tools
   File a Claim
   Billing & Invoicing
   Customer Support

Sign Up or Log In
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Administrative tools
Email preferences
Address book
View & pay bill
Reporting

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 * Home
 * Shipping
 * FedEx Ship Manager®
 * The new FedEx Ship Manager<sup>®</sup> at fedex.com




THE NEW FEDEX SHIP MANAGER® AT FEDEX.COM

The new FedEx Ship Manager® at fedex.com


THE NEW FEDEX SHIP MANAGER® AT FEDEX.COM

It’s an easier, more automated way to ship.

It’s an easier, more automated way to ship.

It’s an easier, more automated way to ship.


SHIP NOW SHIP NOW SHIP NOW



SHIPPING MADE SIMPLE

The all new FedEx Ship Manager is designed to suit every type of shipper. From
the businesses sending out regular orders to those shipping a one-off package –
this tool is fast, seamless and built to make shipping as simple as possible.



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KEY BENEFITS

The new FedEx Ship Manager makes it easier and faster to create and print
shipping labels.



Accessible from most desktops and by multiple users



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Intuitive and user-friendly interface based on customer feedback



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All the standard features, plus advanced ones to make shipping easier



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Automatic updates, so you get new features and services as soon as they’re
released

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SHIP THE WAY YOU LIKE

With the new FedEx Ship Manager, you can choose your shipping experience and
ship the way that’s best for you.




COMPACT VIEW FOR FEDEX SHIP MANAGER 

The compact view is usually used by more experienced users and offers a more
condensed shipping experience that gives an at-a-glance view into the entire
process.


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COMFORTABLE VIEW FOR FEDEX SHIP MANAGER

The comfortable view offers a step-by-step process for filling out the shipping
details and might be preferred by customers who are newer to the shipping
application.



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Try the new FedEx Ship Manager today



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THE NEW FEDEX SHIP MANAGER USER GUIDE

The new FedEx Ship Manager delivers an upgraded tool for businesses to ship and
manage their orders, providing a seamless experience for them and their
customers. If you’re just getting started, the FedEx Ship Manager User Guide
provides an overview of what this tool provides, such as creating shipments in
either the comfortable or compact view, managing shipments, creating a shipment
profile and more.

DOWNLOAD THE USER GUIDE


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FREQUENTLY ASKED QUESTIONS


USING THE NEW TOOL

How do I access the online FedEx Ship Manager?


You can access the tool by clicking "Create a Shipment" under the "Shipping"
menu at the top of any fedex.com page or by clicking the "Ship Now" button at
the top of this page and entering your login.

What can I do on the all new online FedEx Ship Manager?


You can manage the entire shipping process, this includes:

 * Getting rates and transit times
 * Creating shipping labels for your single or multi-piece shipments
 * Creating and submitting your customs documentation electronically (FedEx®
   Electronic Trade Documents)*
 * Scheduling pickups
 * Setting up tracking notifications for recipients



These are just a few examples of what you can do with the new tool – there’s a
whole lot more for you to explore once you dive in and start shipping.

* Subject to availability in origin/destinations countries/territories



SERVICES AND FEATURES

What type of shipments can I create with this new online shipping tool?


You can create international import or export shipments, and domestic shipments.
That includes anything from packages to FedEx Express® Freight shipments.

FedEx Freight® shipping is currently unavailable in the new FedEx Ship Manager
application, but can still be done through the current FedEx Ship Manager
option. If you are in the new FedEx Ship Manager application and need to return
to the old FedEx Ship Manager experience, please use the left-hand navigation
bar to select the option to return to the old version.

Are all the FedEx Express® and FedEx Ground® services available in the new
online shipping tool?


Yes, all regular FedEx Express and FedEx Ground services are available. However,
their availability depends on the origin and destination countries/territories,
weight, and shipment type.

Are all the standard features available in the new online shipping tool?


All the standard features you need are available in the tool and we're adding
more all the time. Please see a list of existing features below:

General features

Outbound shipping
Inbound shipping
Shipment profiles (templates)
Default shipment profile
Manage preferences



Package details

Unlimited Shipments per day/month
MPS
Max 40 Packages per shipment
Declared Value for Carriage



Customs and commodity details


Commodity profiles
FedEx Generated Commercial (or Proforma) Invoice
Signature & letterhead upload
ETD (Electronic Trade Document Upload)
Vague commodity description check



Documentation

Laser label/printer support
Thermal label/printer support



Shipment administration / management


Email AWB
Reprint AWB / Invoice
Ship History - View details
Shipment tracking (on fedex.com)
Proof of delivery (on fedex.com)
ShipAdmin - Admin and managed users
Repeat shipment (from Ship History)
Cancel shipments



Integration capabilities


Automated software updates in background
Windows/Mac compatibility

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Address details

Address Book
3 address lines
Default sender address
Address Book (personal): save/update recipient address
Address Book (central): save/update recipient address
Residential address verification (checkbox)
Email tracking notifications




Service, rates, and pickup details*

US Domestic & US Ground
International Express & Intra-EU
Domestic
Express Freight
FICP (FedEx International Connect +)
Rates
Transit times
Ship date (10 days in advance)
Drop shipment off at a FedEx station
Ability to see already scheduled pick-ups
Pickup instructions
PTO Services

*Availability depends on the origin and destination countries/territories,
weight and shipment type.




Billing and Tax ID details

Billing options (Sender, Receiver, and Third Party)
Billing reference fields (PO, Dept. No., Invoice No.)
Tax ID fields
Shipment reference field




Additional/Special services

Broker selection options (BSO)
Hold at location (HAL)
Signature options
Additional handling surcharges (AHS)
Saturday delivery
EEI (US export declaration)
B13A (CA Export Declaration)
Non-standard packaging
USMCA support

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Can I set up shipment profiles?


Yes, you can set up shipment profiles.

Shipment profiles are handy if you send the same type of shipments regularly.
This is because all the information is prefilled – so you don’t need to enter
the details each time you ship. Please see the User Guide.



Can I import my address book?


Yes, you can upload it using a CSV format.

 * If it’s the first time you’re using the new online FedEx Ship Manager, you
   can upload your address book by selecting ‘Address Book’ from the ‘Account’
   menu
 * If you’re using the old version of the online FedEx Ship Manager, your
   address book will be synced so there’s no need to upload

Where can I find more information on these features?


For more details, please visit our help page. This help page is also accessible
in the new shipping tool within the left navigation menu.


GENERAL QUESTIONS

Can I still access the old FedEx Ship Manager experience?


Yes, the old FedEx Ship Manager experience is currently still available. When
using the new FedEx Ship Manager experience, go to the top left-hand of your
screen and click on the navigation bar to select the option to go to the old
version.

Will I lose any of my shipping history information if I use both the old and new
FedEx Ship Manager experiences?


No, any shipments created using the old and the new FedEx Ship Manager will be
viewable in your shipping history.

How can I switch between compact and comfortable views for FedEx Ship Manager?


When using the new FedEx Ship Manager experience, go to the top right-hand of
your screen, click on the options menu, and you'll see the compact and
comfortable view options.

Can I ship and pay without an account?


This feature is not yet available in the new FedEx Ship Manager at fedex.com.

What internet browser can I use?


The new shipping tool is compatible with all modern internet browsers. However,
for Internet Explorer specifically, we do not support IE10 or lower versions.

Is the new FedEx Ship Manager compatible with FedEx® Billing Online and FedEx®
Reporting Online?


Yes, shipments created with FedEx Ship Manager will also appear in other FedEx
tools such as FedEx Reporting Online and FedEx Billing Online (provided you’ve
already registered).

Is the new online FedEx Ship Manager secure?


Yes, we use the latest security technology to help keep your data and
transactions safe.




NEW TO FEDEX?

Here’s how to create your first shipment in three easy steps.



1


Create an account on fedex.com



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2


Create your shipment on FedEx Ship Manager



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3


Print your shipping labels and documents, then attach them to your shipment

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Want to add more users to your account? You can do this and more with FedEx
Administration. From easy admin to account management – with this tool you’re in
control.

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QUICK LINKS

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SHIP NOW


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SEE SHIPPING SERVICES


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