www.marriott.com
Open in
urlscan Pro
69.192.160.86
Public Scan
Submitted URL: https://email-marriott.com/T/v70000018c84a45601c30dc0f4bbcfb648/678e39f1e97249ae0000021ef3a0bcce/678e39f1-e972-49ae-89de-75...
Effective URL: https://www.marriott.com/en-gb/hotels/waswc-the-westin-washington-dc-downtown/overview/?nck=556698159&ck=2074450&lk=10006...
Submission: On December 20 via api from SA — Scanned from DE
Effective URL: https://www.marriott.com/en-gb/hotels/waswc-the-westin-washington-dc-downtown/overview/?nck=556698159&ck=2074450&lk=10006...
Submission: On December 20 via api from SA — Scanned from DE
Form analysis
1 forms found in the DOMName: reservationForm — GET https://www.marriott.co.uk/reservation/availabilitySearch.mi
<form id="reservationForm" name="reservationForm" aria-hidden="true" role="none" action="https://www.marriott.co.uk/reservation/availabilitySearch.mi" method="GET" hidden="" target="_blank">
<input type="hidden" name="destinationAddress.country" value="" hidden="">
<input type="hidden" class="lengthOfStay" name="lengthOfStay" value="" hidden="">
<input type="hidden" class="fromDate" name="fromDate" value="12/20/2023" hidden="">
<input type="hidden" class="toDate" name="toDate" value="12/21/2023" hidden="">
<input type="hidden" class="roomCount" name="numberOfRooms" value="" hidden="">
<input type="hidden" class="numAdultsPerRoom" name="numberOfAdults" value="" hidden="">
<input type="hidden" class="guestCountBox" name="guestCountBox" value="" hidden="">
<input type="hidden" class="childrenCountBox" name="childrenCountBox" value="" hidden="">
<input type="hidden" class="roomCountBox" name="roomCountBox" value="" hidden="">
<input type="hidden" class="childrenCount" name="childrenCount" value="" hidden="">
<input type="hidden" class="childrenAges" name="childrenAges" value="" hidden="">
<input type="hidden" class="clusterCode" name="clusterCode" value="" hidden="">
<input type="hidden" class="corporateCode" name="corporateCode" value="" hidden="">
<input type="hidden" class="groupCode" name="groupCode" value="" hidden="">
<input type="hidden" class="isHwsGroupSearch" name="isHwsGroupSearch" value="true" hidden="">
<input type="hidden" class="propertyCode" name="propertyCode" value="WASWC" hidden="">
<input type="hidden" class="useRewardsPoints" name="useRewardsPoints" value="false" hidden="">
<input type="hidden" class="flexibleDateSearch" name="flexibleDateSearch" value="false" hidden="">
<input type="hidden" class="t-start" name="t-start" value="" hidden="">
<input type="hidden" class="t-end" name="t-end" value="" hidden="">
<input type="hidden" class="fromDateDefaultFormat" name="fromDateDefaultFormat" value="12/20/2023" hidden="">
<input type="hidden" class="toDateDefaultFormat" name="toDateDefaultFormat" value="12/21/2023" hidden="">
<input type="hidden" class="fromToDate_submit" name="fromToDate_submit" value="12/21/2023" hidden="">
<input type="hidden" name="fromToDate" value="" hidden="">
</form>
Text Content
Skip to main content * Find & Reserve * Special Offers * Meetings & Events * Vacations * Our Brands * Our Credit Cards * About Marriott Bonvoy * Careers at Marriott English(UK) Help Travel with confidence during Covid-19 travelguidance.marriott.com Select a Language English(UK) English(US) Close Previous Next 01 / * * * 03 Previous Next / WELCOME TO THE WESTIN WASHINGTON, DC DOWNTOWN A REFRESHING TAKE ON WASHINGTON, D.C. Discover the vibrant heart of the city at the new Westin Washington, DC Downtown—an energizing gathering place bursting with fresh ideas. Immerse yourself in the allure of iconic Washington, D.C. experiences,... See More just steps away from our hotel. From the National Mall to Chinatown, Capital One Arena to CityCenterDC, the best of the city awaits outside our doors. Unwind in our inviting guest rooms, featuring the renowned Heavenly® Bed. Ignite your passion in our expansive 10,000 sq. ft. WestinWorkout Fitness Studio. Indulge in locally-sourced culinary delights that will invigorate your senses. With over 70,000 sq. ft. of flexible meeting space, including a 19,000 sq. ft. grand ballroom, we cater to a variety of gatherings. Our complete transformation has given rise to inspiring spaces, where Westin guests thrive, finding productivity and rejuvenation in perfect harmony. See Less Plan Your Stay Explore endless event offerings here in Washington D.C. We have curated a list of top events for you to discover while exploring the nations captital. Learn More ROOMS & SUITES 01 / * * * * * * * * * 09 PrevNext * Park View * Park View * Premier * Premier * Deluxe Guest room * Deluxe Guest room * Photo Coming Soon Deluxe Guest room * City View * City View * Park View * Park View * Premier * Premier * Deluxe Guest room * Deluxe Guest room * Photo Coming Soon Deluxe Guest room * City View OFFERS AND PACKAGES Grand Opening: Get 10,000 bonus points per stay Available: 13 October 2023 — 5 January 2024 Sleep well by adding an extra bonus to your stay. Learn More Holiday Savings & Packages Available: 1 November 2023 — 31 January 2024 Save on our best local packages of the season. Learn More Save on 5+ Nights Available: 1 November 2023 — 31 January 2024 Settle in this holiday season and save on 5+ consecutive nights. Learn More View More FEATURED AMENITIES ON-SITE Sustainability Restaurant Fitness Center Meeting Space Free Wifi Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Service Request See More HOTEL INFORMATION Check-in: 3:00 pm Check-out: 12:00 pm Smoke Free Property See Accessibility Features Pet Policy Pets Not Allowed No pets allowed – service animals only. Parking On-Site Parking Daily: $36 Long Term Parking Valet Daily: $60.18 Electric Car Charging Station Additional Parking Information Daily fee includes In/out privileges. Garage-height clearance 6 ft 4 in. All pricing is subject to appropriate DC taxes ROOT AND VINE A minimal intervention menu, that is vegetable-centric fortified by proteins and grains that inspire guests to find their balance. Explore THE BAR AT ROOT AND VINE A minimal-intervention beverage program featuring cold-pressed juices, botanical-inspired cocktails, and a biodynamic wine program. Explore THE MARKET AT ROOT AND VINE Wellness-focused on-the-go highlighting producers of ready-made foods, snacks, and beverages. Explore OFF THE VINE - IN-ROOM DINING Explore STARBUCKS Explore Prev 01/05 Next At This Hotel WESTINWORKOUT® FITNESS STUDIO Learn More Brand Pillars SLEEP WELL At Westin, we know that restorative sleep is essential to your well-being Learn More EAT WELL Revitalize during your stay with an assortment of nourishing, healthy options Learn More MOVE WELL Discover a place where you're given a choice not just to get up, but to rise Learn More OUR LOCATION GETTING HERE The Westin Washington, DC Downtown 999 9th Street Northwest, Washington, District Of Columbia, USA, 20001 Tel: +1 202-898-9000 Ronald Reagan Washington National Airport Distance From Property: 5.0 Miles Phone Number: +1 703-417-8000 Visit Website Alternate Airport Transportation: Subway (Metro): [Yellow line] GALLERY PLACE Washington Dulles International Airport Distance From Property: 27.8 Miles Phone Number: +1 703-572-2700 Visit Website Alternate Airport Transportation: Subway (Metro): GALLERY PLACE-CHINATOWN Baltimore/Washington International Thurgood Marshall Airport Distance From Property: 34.0 Miles Phone Number: +1 410-859-7100 Visit Website Alternate Airport Transportation: Amtrak to Union Station; (Metro) [red] to hotel Other Transportation On-Property: Onsite Car Rental Company: Hertz Nearby: Bus Station: Greyhound Subway Station: Gallery Place- Chinatown (Green, Yellow & Red Lines) Metro Centre (Blue, Orange & Silver Lines) Train Station: Union Station PROPERTY DETAILS General Information Policies and Payments Accepts: Credit Cards Services Concierge desk service Currency Exchange Property has elevators Languages spoken by staff: English Accessibility Information For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 202-898-9000 Accessible Hotel Features Property has elevators Service Animals are Welcome Valet parking for vehicles outfitted for drivers in wheelchairs Van Accessible on-site parking Accessible Areas with Accessible Routes from Public Entrance Entrance to On-Site Business Center is Accessible Entrance to On-Site Fitness Center is Accessible Main Entrance is Accessible Meeting Spaces are Accessible On-Site Restaurants are Accessible Room and Suites Access through the Interior Corridor Guest Room Accessibility Accessible Vanities Adjustable Height Hand-Held Shower Wand Bathtub Grab Rails Closed Caption TV Deadbolts on Guest Room and Suites Doors Electronic Room Key Guest Room and Suites Doors Self-Closing Guests in mobility-accessible rooms may inquire about lowering the bed height Hearing Accessible Rooms and/or Kits Lever Handles on Guest Room Doors Lowered Night Guards on Guest Room Doors Lowered Viewports in Guest Room Doors Mobility accessible rooms Non-slip Grab Rails in the Bathroom Roll-in Shower Room Windows Open Safety Chains and/or Latches on Guest Doors Secondary Locks on Room Windows TTY/TTD Compatible Toilet Seat at Wheelchair Height - Toilet for Disabled Viewports in Guest Room and Suites Doors Sustainability Information Footprints Carbon Footprint: 22.16 kg per room night Water Footprint: 320.17 liters per room night Environmental Practices Electric car charging Unlock your stay with the Marriott Bonvoy™ App THE WESTIN WASHINGTON, DC DOWNTOWN 3.8 out of 5 stars, average rating value. Read 78 Reviews. Same page link. 3.8 (78) ★★★★★ ★★★★★ 3.8 out of 5 stars. Read reviews for 3.8 78 Reviews This action will navigate to reviews. Search topics and reviews ϙ Search topics and reviews ✘ Clear Search field ϙ Search REVIEWS RATING SNAPSHOT Select a row below to filter reviews. 5☆ stars 42 42 reviews with 5 stars. Select to filter reviews with 5 stars. 4☆ stars 10 10 reviews with 4 stars. Select to filter reviews with 4 stars. 3☆ stars 8 8 reviews with 3 stars. Select to filter reviews with 3 stars. 2☆ stars 6 6 reviews with 2 stars. Select to filter reviews with 2 stars. 1☆ stars 12 12 reviews with 1 star. Select to filter reviews with 1 star. AVERAGE CUSTOMER RATINGS Overall ☆☆☆☆☆ ☆☆☆☆☆ 3.8 Overall, average rating value is 3.8 of 5. Cleanliness * * * * * * 4.4 Cleanliness, average rating value is 4.4 of 5. Dining * * * * * * 3.9 Dining, average rating value is 3.9 of 5. Location * * * * * * 4.6 Location, average rating value is 4.6 of 5. Service * * * * * * 4.0 Service, average rating value is 4 of 5. Amenities * * * * * * 4.2 Amenities, average rating value is 4.2 of 5. Value for the Money * * * * * * 3.6 Value for the Money, average rating value is 3.6 of 5. 1–10 of 78 Reviews ≡ Filter Reviews Clicking on the following button will update the content below ▼ Rating Filter by Rating Filter by Rating 1 star 2 stars 3 stars 4 stars 5 stars ▼ Member Level: Filter by Member Level: Filter by Member Level: Member Silver Gold Platinum Titanium Non-Member ▼ Traveler Type: Filter by Traveler Type: Filter by Traveler Type: Solo Couple Family Group ▼ Locale Filter by Locale Filter by Locale English English (United States) ACTIVE FILTERS * Active Filters 1 star Remove Filter 1 star ✘ * Active Filters 2 stars Remove Filter 2 stars ✘ * Active Filters 3 stars Remove Filter 3 stars ✘ * Active Filters 4 stars Remove Filter 4 stars ✘ * Active Filters 5 stars Remove Filter 5 stars ✘ * Active Filters Member Remove Filter Member ✘ * Active Filters Silver Remove Filter Silver ✘ * Active Filters Gold Remove Filter Gold ✘ * Active Filters Platinum Remove Filter Platinum ✘ * Active Filters Titanium Remove Filter Titanium ✘ * Active Filters Non-Member Remove Filter Non-Member ✘ * Active Filters Solo Remove Filter Solo ✘ * Active Filters Couple Remove Filter Couple ✘ * Active Filters Family Remove Filter Family ✘ * Active Filters Group Remove Filter Group ✘ * Active Filters English Remove Filter English ✘ * Active Filters English (United States) Remove Filter English (United States) ✘ * Clear All ✘ Clear All Filters 1. D BERUBE D BERUBE * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. D BERUBE · a day ago DC WESTIN It looks like Westin has acquired another contender quality hotels in the DC area. It is near everything and very self-contained. The weather was horrific when I arrived but since the facility has everything you might need we hunkered down and enjoyed a dry day indoors. During a conference, the facility excelled with venues for the meeting rooms and some very strong catering for some of the events. Enjoyable and only wish there were more vegetarian and vegan options on the menues. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 2. AI AI * Review 1 * Votes 0 * Member Level: Titanium * Traveler Type: Group ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. AI · 2 days ago DISAPPOINTED As mentioned earlier, the inability to change rooms was very disappointing. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · a day ago Dear Valued Guest, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for taking the time to leave a review. We are sorry for the inconvenience you encountered during your time with us. We will discuss your comments appropriately as we are always looking for ways to improve our guest services. We appreciate your feedback, and we hope you will consider us for your next visit to the area and allow us the opportunity to better your stay. Vladimir Baires Sr. Rooms Operations Helpful? Yes · 0 No · 0 Report 3. KRIS P KRIS P * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. KRIS P · 2 days ago GREAT STAY AT THE WESTIN WASHINGTON DC DOWNTOWN Had a great stay here for 1 night traveling for work - everything was exactly what I needed. Clean, quiet room with a very comfortable bed. Staff was very friendly, warm, and accommodating. Wouldn't hesitate staying here again or recommending to friends/colleagues. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · a day ago Dear Kris P, Thank you for being a valued Marriott Bonvoy Gold Elite member and for making The Westin Washington, DC Downtown a part of your travel plans. We are thrilled to know you had a great stay and that you were pleased with our intuitive associates and well-kept, relaxing guestrooms featuring our signature Westin Heavenly Bed®. We appreciate your recommendation and look forward to hosting you again soon. Vladimir Baires Sr. Rooms Operations Helpful? Yes · 0 No · 0 Report 4. MISSKRISS MISSKRISS * Review 1 * Vote 1 * Member Level: Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. MISSKRISS · 4 days ago WOULD DEFINITELY RECOMMEND My experience was great! The front desk staff was very welcoming, even the trainee! Loved the bar & the overall cleanliness of the building & room. Don’t let the outside discourage you, I was a little disappointed at first but once I was inside, I knew I made a good choice. Two things I would mention is that I requested a room with a tub & was told it was reserved but I was given a room with a shower. The other is the service at the bar lacked in the evening, we sat for 20 minutes and no one greeted us. There was an event I assume based on the crowd so I don’t fully blame them but it would have been nice to not have to travel out of the hotel for cocktails. Overall, great experience & would definitely recommend. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 1 No · 0 Report Comment 5. J SYLVIA J SYLVIA * Review 1 * Vote 1 * Member Level: Gold * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. J SYLVIA · 5 days ago BEAUTIFUL HOTEL The first person to greet me was Richard. Wow, he was so kind, big huge smile and helped with the bags, walked me to checkin, offered directions and safely delivered my bags to the room because I was running late. It was some of the best customer service I’ve ever had. He gets a 5 ⭐️ ⭐️⭐️⭐️⭐️ Hotel bar is gorgeous. Centrally locates to many restaurants but we wanted room service the first night and was delivered in about 30 mins. Overall it was a great experience. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 1 No · 0 Report Comment 1. GSSSocialProperty · 5 days ago Dear J Sylvia, Thank you for choosing The Westin Washington, DC Downtown for your recent stay. We are pleased to hear about the exceptional service you received from our associates and how they exceeded your expectations. Thank you for your kind remarks about Richard; we will enjoy sharing your compliments with him. It was our pleasure accommodating you, and we hope to have you revisit the next time you are in the area. Vladimir Baires Sr. Rooms Operations Helpful? Yes · 0 No · 0 Report 6. CHARLIERAY CHARLIERAY * Reviews 2 * Votes 4 * Member Level: Platinum * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars. CHARLIERAY · 7 days ago DESTINATION FEES AND OVERCHARGES The hotel itself is nice, and the location is great, but we are very upset about their destination fees and dealing with the hassle of getting our bill corrected. The woman who checked us in did not explain any of the amenities included with their mandatory "destination fees". We feel like she intentionally did not tell us about them to maximize their profits. After contacting Marriott Bonvoy and the hotel manager about this oversight, they didn't offer anything to compensate or make up for it. The manager threw it back on us stating the fee is "mentioned online as well at the time of booking". Really?? We booked the hotel months ago with our reward points, and so forgot about the destination fee. Then, our bill charged us for premium wifi, and some weird rate per night, which as stated before we used points, and as Marriott Bonvoy Platinum Elite members, premium wifi is always included. Had to waste time on the phone to get it corrected and have our credit card refunded, which a little over a week now they finally did. Overall we’re disappointed at their lack of customer service, and our Bonvoy status apparently means nothing. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 3 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 3 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 4 No · 0 Report Comment 1. GSSSocialProperty · 7 days ago Hi Charlieray, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We value your loyalty as a Marriott Bonvoy Platinum Elite member and sincerely apologize for the inconveniences you experienced during your stay. I am truly sorry to hear about the issues you encountered with our destination fees and billing process. We strive to provide clear communication and exceptional service to all our guests, and it is disappointing to learn that we fell short of your expectations in this regard. Your concerns regarding the lack of information provided during check-in and the subsequent response from our team are duly noted. This does not align with the high standards of service that we aim to deliver. Please rest assured that I will personally investigate this matter and take appropriate action to ensure that such oversights do not happen again. Regarding the billing discrepancies, I understand how frustrating it can be to have to spend your valuable time resolving these issues. We take these matters seriously and have already taken steps to address the billing problems you encountered, as well as to improve our communication and training procedures. Your Marriott Bonvoy Platinum Elite status is indeed important to us, and we apologize for any perception that it did not carry the expected privileges during your stay. We highly value your loyalty and will work diligently to regain your trust. I would like to discuss your concerns further and work on a more satisfying solution for you. Please feel free to contact me directly at samy.daboubi@westin.com or call the hotel and ask for the manager on duty. Your feedback is invaluable, and we are committed to making things right for you. Once again, I apologize for any inconvenience you experienced, and I hope to have the opportunity to welcome you back in the future, ensuring a more enjoyable stay that aligns with the high standards you deserve. Sincerely, Samy Daboubi Rooms Operations Manager Helpful? Yes · 0 No · 0 Report 7. Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 7 days ago BEAUTIFUL HOTEL The hotel has been beautifully remodeled. The staff are friendly and engaging. The rooms are clean and inviting. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 8. Anonymous Anonymous * Reviews 2 * Votes 0 * Member Level: Non-Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 8 days ago AMAZING STAY It was definitely giving 5 stars.. best hotel I’ve stayed in while in in DC! * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 7 days ago Dear Valued Guest, It is such a pleasure to earn the title of the best hotel you have ever stayed at, in the area. We truly pride ourselves on providing an exceptional experience for our guests, and it means the world to us when we succeed. All of us at The Westin Washington, DC Downtown, appreciate your very generous compliments, and we look forward to many more visits from you in the future. Vladimir Baires Sr. Rooms Operations Helpful? Yes · 0 No · 0 Report 9. Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Non-Member * Traveler Type: Group ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 8 days ago STUNNING REMODEL Enjoyed coming here previously due to location from Capitol. Common areas all redone and updated. The rooms are stunning! Also very happy that DC decided to clean up the area around the hotel as there was a huge homeless camp ruining the nearby church and its grounds. And this was beginning to spill into the rest of the neighborhood. That was completely gone and made the area surrounding the hotel seem safe again. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 10. MARY MARY * Reviews 2 * Votes 0 * Member Level: Platinum * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars. MARY · 8 days ago HIDDEN TAXES AND IMPROPER BILLING Watch your bill. The staff lacks adequate training and even attempts to correct my bill in person didn’t work. They will also charge you and additional $35 per night in transient taxes even if you pay with points. This tax is not included in your reservation. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 1 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 3 out of 5 * Value for the Money * * * * * * Value for the Money, 1 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 5 days ago Dear Mary, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for taking the time to leave your review. We regret your disappointment with some of the extra costs associated with your visit, and we apologize for the inconvenience you encountered in getting assistance. Rest assured, we take this matter seriously as we always strive to ensure accurate billing. Your feedback is instrumental in helping us improve, and we appreciate you bringing these concerns to our attention. Vladimir Baires Sr. Rooms Operations Helpful? Yes · 0 No · 0 Report Load More * Overview * Gallery * Accommodations * Dining * Wellness * Events THE WESTIN WASHINGTON, DC DOWNTOWN 3.8 • 78 Reviews Ratings are compiled based on customer ratings provided in satisfaction surveys after guests have completed their stay. VIEW MAP VIEW MAP +1 202-898-9000 RESERVE Cancel DATES (1 NIGHT) NIGHTS) Wed, 20 Dec Thu, 21 Dec Flexible in December 2023 Specific Dates Flexible Dates Su Mo Tu We Th Fr Sa December 2023SuMoTuWeThFrSa262728293012345678910111213141516171819202122232425262728293031123456 January 2024SuMoTuWeThFrSa311234567891011121314151617181920212223242526272829303112345678910 Wed, Dec 20-Thu, Dec 21CancelDone Number of Nights - 1 + December 2023January 2024February 2024March 2024April 2024May 2024June 2024July 2024August 2024September 2024October 2024November 2024 Done Continue with 1 NIGHT NIGHTS Rooms & Guests 1 Room, Rooms, 1 Adult Adults 1 Child Children Maximum 8 guests per room Rooms (Max: 3 Rooms/person) - 1 + Adults (Max: 8 total guests/room) - 1 + Children (Max: 8 total guests/room) - 0 + AGE OF CHILDREN (REQUIRED) Done Special Rates Lowest Regular Rate Special Rates/points Select a Rate Lowest Regular Rate Corp/Promo Code × Senior Discount AAA/CAA Government & Military Group Code × Marriott Bonvoy Points ADD CORP/PROMO CODE Done View Rates Ratings & Reviews THE WESTIN WASHINGTON, DC DOWNTOWN Overview Gallery Accommodations Dining Wellness Events Tracking Preferences Imprint 999 9th Street Northwest, Washington, District Of Columbia, USA, 20001 Toll Free:+1-202-898-9000 Fax: +1 202-289-0947 TOP DESTINATIONS Amsterdam Hotels Barcelona Hotels Boston Hotels Bristol Hotels Brussels Hotels Cape Town Hotels Caribbean Hotels Dubai Hotels Dublin Hotels Edinburgh Hotels France Hotels Germany Hotels Italy Hotels Las Vegas Hotels London Hotels Madrid Hotels Malaga Hotels Munich Hotels New York Hotels Paris Hotels Rome Hotels San Francisco Hotels Spain Hotels Tel Aviv Hotels Vienna Hotels FOR GUESTS Best Rate Guarantee Travel Experiences Shop Marriott Opens a new window Shop Westin Opens a new window Gift Cards OUR COMPANY About Marriott Careers Opens a new window Travel Agents Opens a new window Group Partners Opens a new window Affiliates News Opens a new window Bill Marriott's Blog Opens a new window Anthony Capuano’s Blog Opens a new window UK Tax Strategy Follow us * Facebook Opens a new window * Instagram Opens a new window * Twitter Opens a new window * Linkedin Opens a new window * Youtube Opens a new window © 1996 – 2023 Marriott International, Inc. All rights reserved. Marriott Proprietary Information English Careers Opens a new window Terms of Use Programme Terms & Conditions Privacy Centre Imprint Human Trafficking Statement (PDF) Opens a new window Digital Accessibility Site Map Help Opens a new window Close Dialog PLEASE SELECT YOUR PREFERRED LANGUAGE THE AMERICAS * English * Español * Français * Português ASIA AND OCEANIA * English * Bahasa Indonesia * 中文 * 日本語 * 한국어 * ภาษาไทย * Tiếng Việt INTERNATIONAL * English * العربية * עברית EUROPE * Dansk * Deutsch * Español * Français * Ελληνικά * Italiano * Nederlands * Norsk * Русский * Português * Polski * Suomi * Svenska * Türkçe * English * 2023-12-20T05:56+01:00 * bvseo_fps, prod_bvrr, vn_firebird_3.1.45 * cp_1, bvpage1 * loc_en_US, waswc, prd, sort_mostRecent * co_hasreviews, co_noquestions, tv_78, tr_78 PRIVACY PREFERENCE CENTRE * YOUR PRIVACY * STRICTLY NECESSARY COOKIES * FUNCTIONAL COOKIES * ADVERTISING COOKIES * ANALYTICS YOUR PRIVACY When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information STRICTLY NECESSARY COOKIES Always Active Strictly Necessary Cookies enable the basic features of our websites and mobile apps, such as booking a stay and signing in securely. Cookies Details FUNCTIONAL COOKIES Functional Cookies Functional Cookies allow our websites and mobile apps to remember your preferences and choices you make on them. As a result, we're able to personalize your experience. For example, cookies help you navigate the site more easily by remembering your language preference. Cookies Details ADVERTISING COOKIES Advertising Cookies Advertising Cookies allow us to track responses to online advertisements and marketing so we can better understand your interests and show content that reflects them. These cookies may also give you the option to share certain pages with social networks. Cookies Details ANALYTICS Analytics Analytics Cookies help us improve our websites and mobile apps by collecting and reporting information on how you use them without directly identifying you. Cookies Details Back Button Back Vendor Search Filter Button Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Third Party Cookies * Name cookie name Clear checkbox label label Apply Cancel Confirm My Choices Reject All Allow All By clicking “Accept All”, you agree to the storing of cookies on your browser or device to enhance site navigation, analyze site usage, and deliver content and offers tailored to your interests. Rejecting any or all cookies could negatively affect your experiences with our digital properties. Reject All Accept All Cookie Settings