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Submitted URL: https://www.bankofamerica.com/privacy/consumer-privacy-notice.go
Effective URL: https://www.bankofamerica.com/security-center/consumer-privacy-notice/
Submission: On August 31 via manual from US — Scanned from DE
Effective URL: https://www.bankofamerica.com/security-center/consumer-privacy-notice/
Submission: On August 31 via manual from US — Scanned from DE
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Skip to main content Bank of America Privacy & Security * Sign in * Log in * Locations Show/Hide Menu related links * Bank of America Home * Contact Us * Locations * Help * Schedule an appointment Top Privacy & Security Links Top Privacy & Security Links * Overview * Privacy * Report a Problem * Overview * Privacy * Report a Problem Other Privacy & Security Links Other Privacy & Security Links * Fraud Protection * Fraud Prevention Checklist * How to Avoid Scams * Identity Theft * Business Security Center * Understand Merchant Compromise * FAQs * Privacy and Security Glossary * Fraud Protection * Fraud Prevention Checklist * How to Avoid Scams * Identity Theft * Business Security Center * Understand Merchant Compromise * FAQs * Privacy and Security Glossary CONSUMER PRIVACY NOTICE U.S. CONSUMER PRIVACY NOTICE FACTS WHAT DOES BANK OF AMERICA DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Under federal law, that means personally identifiable information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: * Social Security number and employment information * account balances, transaction history and credit information * assets and investment experience How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Bank of America chooses to share; and whether you can limit this sharing. Reasons we can share your personal informationDoes Bank of America share?Can you limit this sharing?For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNoFor our marketing purposes — with service providers we use to offer our products and services to you (please see below to limit the ways we contact you)YesNoFor joint marketing with other financial companiesYesNoFor our affiliates’ everyday business purposes — information about your transactions and experiencesYesNoFor our affiliates’ everyday business purposes — information about your creditworthinessYesYesFor nonaffiliates to market to you — for all credit card accountsYesYesFor nonaffiliates to market to you — for accounts and services endorsed by another organization (e.g., debit card co-branded with a baseball team) “Sponsored Accounts”YesYesFor nonaffiliates to market to you — for accounts other than credit card accounts and Sponsored Accounts, such as insurance, investments, deposit and lendingNoWe don't share To limit our sharing * Visit us online: bankofamerica.com/privacy * Call 888.341.5000 — our menu will prompt you through your choices * Talk to your assigned financial advisor Please note: If you are a new customer, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. To limit direct marketing contact * Visit us online: bankofamerica.com/privacy * Call 888.341.5000 — our menu will prompt you through your choices * Talk to your assigned financial advisor Please Note: Direct marketing is email, postal mail and telephone marketing. Your telephone and postal mail opt-out choices will last for five years, subject to applicable law. Even if you limit direct marketing, we may still contact you to service your account or as otherwise allowed by law. Questions? Call 888.341.5000 or go to bankofamerica.com/privacy WHO WE ARE Who is providing this notice? Bank of America U.S. legal entities that utilize the names: Bank of America, Banc of America, Bank of America Private Bank or Merrill, as well as the entities listed in the Bank of America U.S. legal entities section. WHAT WE DO How does Bank of America protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, visit bankofamerica.com/security or ml.com/security. How does Bank of America collect my personal information? We collect your personal information, for example, when you: * open an account or perform transactions * apply for a loan or use your credit or debit card * seek advice about your investments We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Why can’t I limit all sharing? Federal law gives you the right to limit some but not all sharing related to: * affiliates’ everyday business purposes—information about your creditworthiness * affiliates from using your information to market to you * nonaffiliates to market to you State laws and individual Bank of America companies may give you more rights to limit sharing. See Other important information section for your rights under state law. What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to you alone unless you tell us otherwise. However, your choice to limit sharing with nonaffiliates to market to you for credit card accounts or Sponsored Accounts will apply to all joint account holders. If you have more than one credit card account or Sponsored Account and you choose to opt out, you will need to do so for each account. DEFINITIONS Affiliates Companies related by common ownership or control. They can be Financial and nonfinancial companies. * Our affiliates include companies that utilize the names Bank of America, Banc of America, U.S. Trust or Merrill. Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. * Nonaffiliates we share with can include financial services companies such as insurance agencies or mortgage brokers, nonfinancial companies such as retailers, travel companies and membership groups; and other companies such as nonprofit groups. Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you. * Our joint marketing partners include financial services companies. OTHER IMPORTANT INFORMATION Do Not Call Policy. This notice is the Bank of America Do Not Call Policy under the Telephone Consumer Protection Act. We do not solicit via telephone numbers listed on the state or federal Do Not Call lists, unless the law allows. Bank of America employees receive training on how to document and process telephone marketing choices. Consumers who ask not to receive telephone solicitations from Bank of America will be placed on the Bank of America Do Not Call list and will not be called in future campaigns, including those of Bank of America affiliates. Call Monitoring and Recording. If you communicate with us by telephone, we may monitor or record the call. For Nevada residents only. We are providing you this notice under state law. You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing contact section. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702.486.3132; email: aginfo@ag.nv.gov; Bank of America, P.O. Box 25118, Tampa, FL 33622-5118; Phone number: 888.341.5000; Click on “Contact Us” at bankofamerica.com/privacy. Vermont: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent, to service your accounts or under joint marketing agreements with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent. California: Under California law, we will not share information we collect about you with companies outside of Bank of America, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law. For Insurance Customers in AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR and VA only. The term “Information” in this part means customer information obtained in an insurance transaction. We may give your Information to state insurance officials, law enforcement, group policy holders about claims experience or auditors as the law allows or requires. We may give your Information to insurance support companies that may keep it or give it to others. We may share medical Information so we can learn if you qualify for coverage, process claims or prevent fraud, or if you say we can. To see your Information, write Insurance Operations, FL9-805-03-12, 4800 Deer Lake Drive East, Jacksonville, FL 32246. You must state your full name, address, the insurance company, policy number (if relevant) and the Information you want. We will tell you what Information we have. You may see and copy the Information (unless privileged) at our office or ask that we mail you a copy for a fee. If you think any Information is wrong, you must write us. We will let you know what actions we take. If you do not agree with our actions, you may send us a statement. BANK OF AMERICA U.S. LEGAL ENTITIES Bank of America U.S. legal entities that utilize the names: Bank of America, Banc of America, U.S. Trust or Merrill and the entity Managed Account Advisors L.L.C. Rev 01/2022 PRINTABLE NOTICES U.S. Consumer Privacy Notice in English U.S. Consumer Privacy Notice in Spanish -------------------------------------------------------------------------------- (PDFs require Adobe Reader layer) ANSWER CENTER Expand all panels Expand all panels | Collapse all panels Your notice says Federal law gives consumers the right to limit some, but not all, sharing. What are other ways you share under the law? Under the Gramm-Leach-Bliley Act, we are permitted to share with third parties, without regard to the customer choices, in connection with situations where we are required to disclose information, such as responding to subpoenas or tax reporting, and for typical business activities, such as sharing to identify or prevent fraud, to resolve customer disputes and enforce our rights, in connection with sale of all or part of a business or with consent. Does the Consumer Privacy Notice apply to all transactions and other activities I perform while I'm banking online at Bank of America? Yes. The Consumer Privacy Notice describes how the company collects, shares and protects personal information about customers in order to conduct business. This Notice applies to all Bank of America customers and their account transactions and other activities performed online as well as offline. Additionally, our Online Privacy Notice explains how we manage the privacy and security of personal and other information collected online. We encourage you to learn more by reading our Online Privacy Notice. -------------------------------------------------------------------------------- More privacy and security FAQs AFFILIATE COMPANIES Under federal law, you have the right to limit some of the ways in which personally identifiable information is shared with Bank of America affiliates. -------------------------------------------------------------------------------- See a complete list of affiliates * Locations * Contact Us * Help & Support * Browse with Specialist * Accessible Banking * Privacy * Security * Online Banking Service Agreement * Advertising Practices * Site Map * Careers * Share Your Feedback * CA Opt-Out Preference Signals Honored ADVERTISING PRACTICES We strive to provide you with information about products and services you might find interesting and useful. Relationship-based ads and online behavioral advertising help us do that. Here's how it works: We gather information about your online activities, such as the searches you conduct on our Sites and the pages you visit. This information may be used to deliver advertising on our Sites and offline (for example, by phone, email and direct mail) that's customized to meet specific interests you may have. If you prefer that we do not use this information, you may opt out of online behavioral advertising. If you opt out, though, you may still receive generic advertising. In addition, financial advisors/Client Managers may continue to use information collected online to provide product and service information in accordance with account agreements. Also, if you opt out of online behavioral advertising, you may still see ads when you log in to your account, for example through Online Banking or MyMerrill. These ads are based on your specific account relationships with us. To learn more about relationship-based ads, online behavioral advertising and our privacy practices, please review Bank of America Online Privacy Notice and our Online Privacy FAQs. Connect with us FacebookInstagramLinkedInPinterestTwitterYouTube Bank of America, N.A. Member FDIC. Equal Housing Lender © 2023 Bank of America Corporation. All Rights Reserved. Patent: patents.bankofamerica.com SHARING AND SELLING OF PERSONAL INFORMATION California residents covered by the California Consumer Privacy Act have the right to opt-out from the “sale” or “sharing” of their personal information via browser-enabled opt-out preference signals. While we do not “sell” or “share” personal information of California residents, Bank of America treats opt-out preference signals as valid requests to opt-out of sale/sharing for the browser. For more information, please see our CCPA Notice. CCPA Notice Sharing and Selling of Personal Information SHARING AND SELLING OF PERSONAL INFORMATION CA Opt-Out Preference Signals Honored Back Button BACK Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Close