support.microsoft.com Open in urlscan Pro
23.35.236.112  Public Scan

Submitted URL: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Effective URL: https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Submission: On October 03 via api from IE — Scanned from DE

Form analysis 3 forms found in the DOM

Name: searchFormGET /en-gb/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-gb/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-gb&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Film&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c3m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c3m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c3m1r1a1&quot;}" style="overflow-x: visible;"></ul>
  </div>
</form>

GET /en-GB/search/results

<form class="searchBoxForm" method="GET" action="/en-GB/search/results" autocomplete="off"><input class="searchBoxInput" name="query" type="search" maxlength="100" placeholder="How can we help you?" aria-label="How can we help you?" value=""><input
    type="hidden" name="isEnrichedQuery" value="false"><button class="searchBoxButton" type="submit" title="Search" data-bi-mto="true" aria-hidden="true"><span
      class="searchBoxIconContainer"><i class="searchBoxIcon icon-mdl2 icon-forward"></i></span></button></form>

Name: smartFeedbackForm javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <div id="beginFeedbackHeader" class="supStickyFeedbackHeader">
      <h2 class="boldFont">Was this information helpful?</h2>
    </div>
    <div class="feedbackButtons">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback?</span> (The more you tell us the more we can help.) </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (The more you tell us the more we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <div id="articleExperience_helpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_0" name="notHelpful_0" value="Didn't match my screen" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_2" name="notHelpful_2" value="Too technical" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
    </div>
    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
    </div>
  </div>
</form>

Text Content

We use optional cookies to improve your experience on our websites, such as
through social media connections, and to display personalised advertising based
on your online activity. If you reject optional cookies, only cookies necessary
to provide you the services will be used. You may change your selection by
clicking 'Manage Cookies' at the bottom of the page.Privacy Statement
Third-Party Cookies

Accept Reject Manage cookies
Skip to main content
Microsoft
Support
Support
Support
 * Home
 * Microsoft 365
 * Office
 * Windows
 * Surface
 * Xbox
 * More
 * Buy Microsoft 365

 * All Microsoft
    * * Microsoft 365
      * Teams
      * Windows
      * Surface
      * Xbox
      * Deals
      * Small Business
      * Support
    * Software Software
      * Windows Apps
      * OneDrive
      * Outlook
      * Skype
      * OneNote
      * Microsoft Teams
    * PCs & Devices PCs & Devices
      * Computers
      * Shop Xbox
      * Accessories
      * VR & mixed reality
      * Phones
    * Entertainment Entertainment
      * Xbox Game Pass Ultimate
      * Xbox Live Gold
      * Xbox games
      * PC games
      * Windows digital games
      * Movies & TV
    * Business Business
      * Microsoft Cloud
      * Microsoft Security
      * Azure
      * Dynamics 365
      * Microsoft 365 for business
      * Microsoft Industry
      * Microsoft Power Platform
      * Windows 365
    * Developer & IT Developer & IT
      * Developer Center
      * Documentation
      * Microsoft Learn
      * Microsoft Tech Community
      * Azure Marketplace
      * AppSource
      * Visual Studio
    * Other Other
      * Microsoft Rewards
      * Free downloads & security
      * Education
      * Virtual workshops and training
      * Gift cards
      * Licensing
      * Microsoft Experience Centre
    * View Sitemap


Search Search for help

Cancel
Sign in to your account
Sign in

 * Products
   * Microsoft 365
   * Office
   * Outlook
   * Microsoft Teams
   * OneDrive
   * OneNote
   * Windows
   * Microsoft Edge
   * more ...
 * Devices
   * Surface
   * PC accessories
   * Mobile
   * Xbox
   * PC Gaming
   * HoloLens
   * Hardware warranties
 * What's new
 * Account & billing
   * Account
   * Microsoft Store & billing
 * Templates
 * More support
   * Community forums
   * Microsoft 365 Admins
   * Small Business Admins
   * Developer
   * Education
   * Report a support scam


DELETE AND MANAGE COOKIES

Windows 10 Internet Explorer Windows 8.1 Windows 7 More...Less

Internet Explorer 11 support ended

Support for Internet Explorer 11 has ended on June 15, 2022. If any site you
visit needs Internet Explorer 11, you can reload it with Internet Explorer mode
in Microsoft Edge. We recommend you use Microsoft Edge  for a faster, more
secure and more modern web browsing experience.

Get started with Microsoft Edge

Cookies are small files that websites put on your PC to store info about your
preferences. Cookies can improve your browsing experience by allowing sites to
remember your preferences or by letting you avoid signing in each time you visit
certain sites. However, some cookies may put your privacy at risk by tracking
sites that you visit.


TO DELETE COOKIES

 1. In Internet Explorer, select the Tools button, point to Safety, and then
    select Delete browsing history.

 2. Select the Cookies and website data check box, and then select Delete.


BLOCK OR ALLOW COOKIES

If you don't want sites to store cookies on your PC, you can block cookies. But
doing this might prevent some pages from displaying correctly, or you might get
a message from a site letting you know that you need to allow cookies to view
that site.

 1. In Internet Explorer, select the Tools button, and then select Internet
    options.

 2. Select the Privacy tab, and under Settings, select Advanced and choose
    whether you want to accept, block, or be prompted for first-party and
    third-party cookies.


SUBSCRIBE RSS FEEDS


NEED MORE HELP?







JOIN THE DISCUSSION

ASK THE COMMUNITY >


GET SUPPORT

CONTACT US >


You’re invited to try Microsoft 365 for free



Unlock now



WAS THIS INFORMATION HELPFUL?

Yes No
Thank you! Any more feedback? (The more you tell us the more we can help.) Can
you help us improve? (The more you tell us the more we can help.)
What affected your experience?
Resolved my issue
Clear instructions
Easy to follow
No jargon
Pictures helped
Other
Didn't match my screen
Incorrect instructions
Too technical
Not enough information
Not enough pictures
Other
Any additional feedback? (Optional)
Submit feedback


THANK YOU FOR YOUR FEEDBACK!

×
What's new
 * Surface Laptop Go 2
 * Surface Pro 8
 * Surface Laptop Studio
 * Surface Pro X
 * Surface Go 3
 * Surface Duo 2
 * Surface Pro 7+
 * Windows 11 apps

Microsoft Store
 * Account profile
 * Download Center
 * Microsoft Store Support
 * Returns
 * Order tracking
 * Microsoft Experience Centre
 * Recycling
 * Microsoft Store Promise

Education
 * Microsoft in education
 * Devices for education
 * Microsoft Teams for Education
 * Microsoft 365 Education
 * Office Education
 * Educator training and development
 * Deals for students and parents
 * Azure for students

Business
 * Microsoft Cloud
 * Microsoft Security
 * Azure
 * Dynamics 365
 * Microsoft 365
 * Microsoft Industry
 * Microsoft Teams
 * Small Business

Developer & IT
 * Developer Center
 * Documentation
 * Microsoft Learn
 * Microsoft Tech Community
 * Azure Marketplace
 * AppSource
 * Microsoft Power Platform
 * Visual Studio

Company
 * Careers
 * About Microsoft
 * Company news
 * Privacy at Microsoft
 * Investors
 * Sustainability

English (United Kingdom)
 * Contact Microsoft
 * Privacy
 * Manage cookies
 * Terms of use
 * Trademarks
 * About our ads
 * EU Compliance DoCs
 * Regulatory reporting
 * © Microsoft 2022