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 * Consumers
   * Our Products
     * Interac e-TransferSend money via email or text message.
       * Enhanced FeaturesAdded capabilities of INTERAC e-Transfer
       * International TransfersSend money overseas.
     * Interac DebitMore than just a card.
       * Contactless PaymentsThe faster way to check out.
       * Chip and PIN
       * e-Commerce PaymentsShop the web and in mobile apps.
       * Cross-Border PaymentsPay with your card in the U.S.
       * ABM withdrawalsWithdraw cash at your convenience.
         * Find an ABMSearch for an ABM close to you.
     * Interac Verified
       * Interac sign-in service
       * Interac verification service
       * Interac document verification service
   * Safety & Security
     * Interac DebitThe security behind checking out.
       * Transaction LimitsAll transactions have a cap for security.
       * Zero Liability PolicyProtection for things you can’t control.
     * Interac e-TransferThe security behind sending money.
   * Support
     * FAQ – ConsumersFind answers to common questions.
     * Interac e-Transfer Support FormEmail support form.
     * Understanding FeesHow our fees work.
     * Contact UsKey contact information.
 * Business
   * New to Interac Payment Solutions?
     * BenefitsAdvantages for your business.
     * Our RoleHow we work for your business.
     * Find an AcquirerSearch for a solutions provider.
   * Our Products
     * Interac e-TransferEasy invoicing, payroll and deposits.
     * Interac DebitSecure point-of-sale payments.
       * Contactless PaymentsFaster checkout for smaller purchases.
       * e-Commerce PaymentsEasy payment on mobile devices.
         * Merchant GuideA technical guide for Interac Online.
       * ABM WithdrawalsOn-premise ABMs.
       * Transit Solutions
     * Interac Verified
       * Interac document verification service
       * Interac verification service
   * Safety & Security
     * Interac DebitSafety at point-of-sale checkout.
       * Interac Debit For Online PaymentsThe security of e-Commerce checkout.
     * Interac e-TransferThe security behind money transfer.
     * Point-of-Purchase Integrity ChecklistDownload a security checklist.
   * Support
     * Code of ConductReport a problem with a service provider.
     * Understanding FeesLearn about our solutions fee structure.
     * Business FAQsFind answers to common questions.
     * Contact UsKey contact information.
     * Business Growth Solutions
 * About
   * Our People
     * Leadership TeamThe members of our Executive Team.
     * Board of DirectorsThe members of our Board of Directors.
     * Diversity & Inclusion
     * The Ombudsman’s Office
   * Our Company
     * Community Impact
     * Corporate Year in Review
     * HistoryThe history of Interac.
   * Careers
     * Developer Life at Interac
     * Life at InteracOur company culture.
     * Student Life at InteracOur student work program.
   * Network ParticipantsRole definitions.
   * Contact Us
 * FAQs
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   * Business
 * How To Use
 * In The Know

 * Consumers
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   * Our Products
     * Back
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     * Interac e-Transfer
       * Back
       * Interac e-Transfer – Home
       * Enhanced Features
       * International Transfers
     * Interac Debit
       * Back
       * Interac Debit – Home
       * Contactless Payments
       * Chip and PIN
       * e-Commerce Payments
       * Cross-Border Payments
       * ABM withdrawals
         * Back
         * ABM withdrawals – Home
         * Find an ABM
     * Interac Verified
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       * Interac Verified – Home
       * Interac Sign-in service
       * Interac verification service
       * Interac document verification service
   * Safety & Security
     * Back
     * Security – Home
     * Interac Debit
       * Back
       * Interac Debit – Home
       * Transaction Limits
       * Zero Liability Policy
     * Interac e-Transfer
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       * Interac e-Transfer – Home
   * Support
     * Back
     * Support – Home
     * Interac e-Transfer Support Form
     * FAQ – Consumers
     * Understanding Fees
     * Contact Us
 * Business
   * Back
   * Business – Home
   * New to Interac Payment Solutions?
     * Back
     * New to Interac Payment Solutions – Home
     * Benefits
     * Our Role
     * Find an Acquirer
   * Our Products
     * Back
     * Our Solutions – Home
     * Interac e-Transfer
     * Interac Debit
       * Back
       * Interac Debit – Home
       * Contactless Payments
       * eCommerce Payments
         * Back
         * eCommerce Payments – Home
         * Merchant Guide
       * ABM Withdrawals
       * Transit Solutions
     * Interac Verified
       * Back
       * Interac Verified – Home
       * Interac document verification service
       * Interac verification service
   * Security
     * Back
     * Security – Home
     * Interac Debit
       * Back
       * Interac Debit – Home
       * Interac Debit For Online Payments
     * Interac e-Transfer
     * Point-of-Purchase Integrity Checklist
   * Support
     * Back
     * Support – Home
     * Code of Conduct
     * Understanding Fees
     * Business FAQs
     * Contact Us
 * About
   * Back
   * About – Home
   * Our People
     * Back
     * Our People – Home
     * Leadership Team
     * Board of Directors
     * Diversity and Inclusion
     * The Ombudsman’s Office
   * Our Company
     * Back
     * Our Company – Home
     * Community Impact
     * Corporate Year in Review
     * History
   * Careers
     * Back
     * Careers – Home
     * Developer Life at Interac
     * Student Life at Interac
     * Life at Interac
   * Network Participants
   * Contact Us
 * FAQs
   * Back
   * Consumer
   * Business
 * How To Use
 * In The Know
   * Back
   * In The Know – Home
   * News
   * Inside Interac
   * Ideas
   * Business
   * Life
   * Media
     * Back
     * Contact Us
     * Press Release
     * Spokespeople


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FREQUENTLY ASKED QUESTIONS

Have questions? Easily browse answers by Interac® product.

 * Home
 * Consumers
 * Support
 * FAQ – Consumers Current Page

Interac e-Transfer
Interac Debit
Interac Debit for Transit
Interac Verified


POPULAR QUESTIONS

 * I need to cancel a transfer, but the recipient has already accepted the
   deposit. How do I reverse an Interac e-Transfer transaction?
   
   Unfortunately, once a deposit has been made there is no way to reverse the
   transaction. You’ll have to make arrangements directly with the recipient.
   You should only send money transfers to parties you know and trust. For most
   Interac e-Transfer uses (sending money to family and friends, repaying IOUs,
   sending money as gifts, etc.), you will know the recipient well. For uses
   where you may not know the recipient (e.g., online auction purchases), take
   the same precautions you would take when making cash purchases. For online
   auctions and purchases, be sure to read and follow any steps recommended by
   the operators of these websites to safely transact.

 * How do I cancel an Interac e-Transfer transaction?
   
   To cancel a transfer, log into your online bank account. Go to the
   transaction or payment history and select the Interac e-Transfer transaction
   you wish to cancel. Use the cancel option provided. This process varies by
   financial institution, who may also charge a cancellation fee. Contact your
   bank or credit union for more information.

 * Help, I sent money via an Interac e-Transfer and I need to speak with
   someone. Who do I contact?
   
   Please contact your bank or credit union to troubleshoot any transactions in
   progress. The contact information is usually on the back of your Interac
   debit card. You can also use this Interac e-Transfer form.

 * I received a notification that I’m being sent money via Interac e-Transfer.
   How do I deposit the funds?
   
   When someone sends you money via Interac e-Transfer, you will receive an
   email or text message that a transfer has been sent to you. The notification
   includes information such as:
   
    * Sender’s name
    * Transfer amount
    * A link to deposit your transfer to your bank account
   
   The fastest way to get your funds is through your financial institution’s
   online or mobile banking service. Simply click the link in the notification,
   select your bank or credit union, login to online or mobile banking and
   deposit the money into the account of your choice. If you cannot click on the
   link, either cut and paste or type the link into your browser. You will be
   prompted to enter the answer to a security question set by the sender, as
   part of the secure login process. Alternatively, Autodeposit is an Interac
   e-Transfer feature that allows users to register to have incoming Interac
   e–Transfer funds deposited directly into their bank account – no security
   question and answer needed. Learn more about Interac e-Transfer enhanced
   features below.

 * Are there limits on the amount I can send?
   
   Like most financial transactions, there are limits on the amount you can
   send. Each financial institution sets their own. Please contact your bank or
   credit union for details.


FOR CONSUMERS

 * Our Products
 * Safety & Security
 * Support


FOR BUSINESS

 * New to Interac Payment Solutions?
 * Our Products
 * Safety & Security
 * Support
 * Code of Conduct


ABOUT INTERAC

 * Careers
 * Our People
 * Our Company
 * Network Participants


RESOURCES

 * In The Know
 * News


LANGUAGE

 * fr


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 * In The Know
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