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Established 2007: Over 100,000 customer served.
 * Home
 * Internet Fax Reviews
 * Fax Resources
 * Top Faxing Industries
 * Buyer’s Guide
 * About
 * Contact
 * Blog


AN "APPLES TO APPLES" COMPARISON OF THE TOP PROVIDERS OF ONLINE FAX SERVICES

We have reviewed over two dozen of the top online fax brands on the market and
consolidated our findings on this site. Use our comparison chart below to make a
quick decision on the best online fax service for your needs.

Exclusive FC DiscountThis icon indicates that the price or included pages of
that particular plan are only available through the links on FaxCompare.com

ONLINE FAX SERVICE

 * Online Fax Plan Review Summary
   
   Online Fax Plan Review Summary
 * Reviewed Plan
   Reviewed Plan
 * Monthly Fees
   Monthly Fees
 * Annual Payment Discount
   Annual Payment Discount
 * Hidden Fees
   Hidden Fees
 * Start Up Fee
   Start Up Fee
 * Free Trial Period
   Free Trial Period
 * Free Incoming Pages
   Free Incoming Pages
 * Free Outgoing Pages
   Free Outgoing Pages
 * Users in Plan
   Users in Plan
 * HIPAA Compliant
   HIPAA Compliant
 * Online Fax Storage
   Online Fax Storage
 * Customer Support
   Customer Support
 * Send Faxes by email
   Send Faxes by email
 * Incoming Overage Pages
   Incoming Overage Pages
 * Outgoing Overage Pages
   Outgoing Overage Pages

 * 


eFax
visit website

 * Online Fax Plan Review Summary
   
   Expensive, but has everything
 * Reviewed Plan
   eFax Plus
 * Monthly Fees
   $16.95
 * Annual Payment Discount
   $14.13/ month
 * Hidden Fees
   No
 * Start Up Fee
   $10
 * Free Trial Period
   14 Days
 * Free Incoming Pages
   150
 * Free Outgoing Pages
   150
 * Users in Plan
   5
 * HIPAA Compliant
   Yes
 * Online Fax Storage
   Unlimited
 * Customer Support
   24/7
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.10
 * Outgoing Overage Pages
   $0.10

 * 
   
   Read Review

14 Day Free Trial


Nextiva
visit website

 * Online Fax Plan Review Summary
   
   Cheapest, but there's no mobile app
 * Reviewed Plan
   Essential
 * Monthly Fees
   $9.95
 * Annual Payment Discount
   $7.95/ month
 * Hidden Fees
   No
 * Start Up Fee
   Free
 * Free Trial Period
   30 Days
 * Free Incoming Pages
   500 Total
 * Free Outgoing Pages
   Combined
 * Users in Plan
   5
 * HIPAA Compliant
   No
 * Online Fax Storage
   6 Months
 * Customer Support
   6-6 MST
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.03
 * Outgoing Overage Pages
   $0.03

 * 
   
   Read Review

30 Day Free Trial


EXCLUSIVE FC DISCOUNT
SRFax
visit website

 * Online Fax Plan Review Summary
   
   Great for healthcare; HIPAA Compliant
 * Reviewed Plan
   Healthcare Basic
 * Monthly Fees
   $11.95
 * Annual Payment Discount
   $10.15/ month
 * Hidden Fees
   No
 * Start Up Fee
   Free
 * Free Trial Period
   30 Days
 * Free Incoming Pages
   500 Total
 * Free Outgoing Pages
   Combined
 * Users in Plan
   Unlimited
 * HIPAA Compliant
   Yes
 * Online Fax Storage
   Unlimited
 * Customer Support
   M-F 6-5 EST
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.05
 * Outgoing Overage Pages
   $0.05

 * 
   
   Read Review

30 Day Free Trial


MetroFax
visit website

 * Online Fax Plan Review Summary
   
   Versatile: Jack of all trades
 * Reviewed Plan
   Essential
 * Monthly Fees
   $9.95
 * Annual Payment Discount
   $8.30/ month
 * Hidden Fees
   No
 * Start Up Fee
   Free
 * Free Trial Period
   14 Days
 * Free Incoming Pages
   500 Total
 * Free Outgoing Pages
   Combined
 * Users in Plan
   5
 * HIPAA Compliant
   No
 * Online Fax Storage
   Unlimited
 * Customer Support
   M-F 8-9 EST
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.03
 * Outgoing Overage Pages
   $0.03

 * 
   
   Read Review

14 Day Free Trial


MyFax
visit website

 * Online Fax Plan Review Summary
   
   Similar to MetroFax, with 24/7 support
 * Reviewed Plan
   Best Value
 * Monthly Fees
   $10.00
 * Annual Payment Discount
   $9.17/ month
 * Hidden Fees
   No
 * Start Up Fee
   Free
 * Free Trial Period
   14 Days
 * Free Incoming Pages
   200
 * Free Outgoing Pages
   200
 * Users in Plan
   5
 * HIPAA Compliant
   No
 * Online Fax Storage
   Unlimited
 * Customer Support
   24/7
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.10
 * Outgoing Overage Pages
   $0.10

 * 
   
   Read Review

14 Day Free Trial


RingCentral
visit website

 * Online Fax Plan Review Summary
   
   Best to combine with voice; most pages
 * Reviewed Plan
   Fax 1500
 * Monthly Fees
   $22.99
 * Annual Payment Discount
   $17.99/ month
 * Hidden Fees
   No
 * Start Up Fee
   Free
 * Free Trial Period
   7 Days
 * Free Incoming Pages
   1,500 Total
 * Free Outgoing Pages
   Combined
 * Users in Plan
   30
 * HIPAA Compliant
   Yes
 * Online Fax Storage
   200 Msgs
 * Customer Support
   Phone & Web
 * Send Faxes by email
   Yes
 * Incoming Overage Pages
   $0.049
 * Outgoing Overage Pages
   $0.049

 * 
   
   Read Review

7 Day Free Trial



 
 

*MetroFax, MyFax, eFax and RapidFax are all owned by j2 Global, Inc.




ADDITIONAL INTERNET FAX REVIEWS


$8.33/MO.


HELLOFAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$8.33/MO.


FAXITFAST

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$8.30/MO.


METROFAX

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$4.95/MO.


NEXTIVA

Free incoming Pages
1,000 Total

Free outgoing Pages
Combined




$14.13/MO.


EFAX

Free incoming Pages
150

Free outgoing Pages
150




$9.17/MO.


MYFAX

Free incoming Pages
200 400

Free outgoing Pages
100 400




$7.99/MO.


RINGCENTRAL

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$9.95/MO.


RAPIDFAX

Free incoming Pages
1,000 Total

Free outgoing Pages
Combined




$9.99/MO.


FAX.COM

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$12.99/MO.


TRUSTFAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$11.95/MO.


SRFAX

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$7.95/MO.


FAXAGE

Free incoming Pages
300

Free outgoing Pages
300




$6.95/MO.


SMARTFAX

Free incoming Pages
250 Total

Free outgoing Pages
Combined




$11.99/MO.


SEND2FAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$9.95/MO.


CLICKFAX

Free incoming Pages
50 Total

Free outgoing Pages
Combined




$8.95/MO.


AIRCOMUSA

Free incoming Pages
0

Free outgoing Pages
0




$12.95/MO.


GREENFAX.COM

Free incoming Pages
250

Free outgoing Pages
100




$2.95/MO.


ONESUITE

Free incoming Pages
Unlimited

Free outgoing Pages
None




$0.00/MO.


FAXAWAY

Free incoming Pages
Unlimited

Free outgoing Pages
0




$9.95/MO.


FAXBETTER

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$8.33/MO.


HELLOFAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$8.33/MO.


FAXITFAST

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$8.30/MO.


METROFAX

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$4.95/MO.


NEXTIVA

Free incoming Pages
1,000 Total

Free outgoing Pages
Combined




$14.13/MO.


EFAX

Free incoming Pages
150

Free outgoing Pages
150




$9.17/MO.


MYFAX

Free incoming Pages
200 400

Free outgoing Pages
100 400




$7.99/MO.


RINGCENTRAL

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$9.95/MO.


RAPIDFAX

Free incoming Pages
1,000 Total

Free outgoing Pages
Combined




$9.99/MO.


FAX.COM

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$12.99/MO.


TRUSTFAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$11.95/MO.


SRFAX

Free incoming Pages
500 Total

Free outgoing Pages
Combined




$7.95/MO.


FAXAGE

Free incoming Pages
300

Free outgoing Pages
300




$6.95/MO.


SMARTFAX

Free incoming Pages
250 Total

Free outgoing Pages
Combined




$11.99/MO.


SEND2FAX

Free incoming Pages
300 Total

Free outgoing Pages
Combined




$9.95/MO.


CLICKFAX

Free incoming Pages
50 Total

Free outgoing Pages
Combined




$8.95/MO.


AIRCOMUSA

Free incoming Pages
0

Free outgoing Pages
0




 * What is an online fax?
 * Why use an online fax service?
 * Special note about eFax
 * FaxCompare discounts
 * What to look for in an online fax service
 * Why use FaxCompare.com?

WHAT IS AN ONLINE FAX?


WHAT IS AN ONLINE FAX?

Faxing online has replaced traditional fax machines as the quickest, easiest and
most convenient way to send and receive faxes. An online fax service, like those
listed in the chart above, gives you

 1. A dedicated business fax number
 2. The ability to send, receive and manage your faxes from a simple online
    dashboard
 3. The ability to receive inbound faxes at at least one email address

Think of online fax as an email service that can communicate with a traditional
fax machine. When you receive a fax, it will be sent to your email address as an
attachment. You can also log into your dashboard, view your digital fax there,
and print or delete it at will. This saves on
paper and ink needed to print your faxes.

(Tip: Online fax services are sometimes mistakenly called eFax services, but
eFax is simply the trademarked name of one of the largest service providers. The
name eFax is to online fax as Xerox is to copier.)

WHY USE AN ONLINE FAX SERVICE?


WHY USE AN ONLINE FAX SERVICE?

Low Cost: Typically the monthly fee you pay an internet fax service is much less
than the cost of a dedicated phone line and you have no long distance charges.

Convenient: Online fax services allow you to send and receive faxes from any
internet connected device, including smartphones and tablets (several companies
offer smartphone apps, including eFax, RingCentral and MetroFax).

Efficient: Many services allow you to set up multiple “receive” emails, so your
faxes are automatically delivered to whomever you choose.

Reliable: You will no longer have to deal with the limitation of your phone line
or fax machines. This means no busy signals, no running out of paper, no paper
jams, etc.

Eco-Friendly: Reducing consumption not only reduces costs, it’s the responsible
thing to do for the environment. Printing every junk fax or bad transmission
creates trash and costs money.

Secure: Most email fax services support high level encryption technology.
Furthermore, you can designate specific email addresses to receive faxes, which
is significantly more secure than sending sensitive documents to a shared fax
machine.

SPECIAL NOTE ABOUT EFAX


SPECIAL NOTE ABOUT EFAX

eFax, and it’s parent company, j2 Global, is such a large player in the online
fax industry that it warrants special attention.

eFax got its start in 1999, when a fax company named JetFax changed its name to
eFax.com, Inc., and began offering online fax services. In 2000 eFax was
acquired by JFAX, which changed its name to j2 Global Communications after that
purchase, and later to j2 Global, Inc.

Over the years, j2 Global has purchased several other popular fax brands and
continues to operate them under their original brand. Two of those brands are
MetroFax and MyFax. Subsequent to their purchases, j2 moved each of these brands
to eFax’s technology, service and sales platforms, so the interfaces of each are
identical. The only differences between these services are the pricing plans and
a few features like e-signing that are included with eFax, but not with MetroFax
or MyFax.

j2 Global also owns the fax services TrustFax, CallWave, RapidFax, Send2Fax and
Fax.com

FAXCOMPARE DISCOUNTS


FAXCOMPARE DISCOUNTS

By signing up using the links on FaxCompare, the below extra discounts are
available:

MyFax “Best Value” plan receives 400 incoming & 400 outgoing pages per month
(instead of standard 200 incoming & 100 outgoing) for the same price.

Nextiva “Single User” plan receives 1,000 pages per month (instead of standard
500) for the same price.

RapidFax “Individual User” plan only costs $9.95 per month and can send or
receive 1,000 pages per month (instead of standard $13.99 with 350 pages).

SRFax applies a $10 credit to the new account (excluding Basic 25 Page plan).

FaxAge $5 setup fee applied back to first month’s bill for new customers.

eFax waives their $10 setup fee for new customers.

Click here to see a complete list & full explanation of FaxCompare’s exclusive
online fax discounts…

WHAT TO LOOK FOR IN AN ONLINE FAX SERVICE


WHAT TO LOOK FOR IN AN ONLINE FAX SERVICE:

Market Standard: After reviewing plans from all the internet fax service
providers on our list, we came up with what we consider to be “market standard.”
A standard online fax service offers the following features:

 * 30-day free trial
 * No startup fee.
 * $9.95 per month
 * 300 total pages (incoming and outgoing combined).
 * $0.10 per minute for overage pages.
 * No Hidden Fees
 * 24/7 Customer Service
 * Send/Receive capabilities.

We do not recommend selecting an online fax service based on brand name
recognition. There are many reliable online fax services with good customer
service that meet FaxCompare.com’s “market standard” criteria. More well-known
services may charge more for the same features that are available from
lesser-known, less expensive email fax carriers. (Use the online fax comparison
chart at the top of the page to compare current prices.)

Pages v. Minutes: Some providers quote rates in minutes and others in pages.
Those that quote rates in minutes are assuming that it takes 1 minute or less to
transmit 1 page. However, they all state that the actual time to transmit a page
may vary.

WHY USE FAXCOMPARE.COM?


WHY USE FAXCOMPARE.COM?

FaxCompare.com was created in 2007 as a result of our own frustration in
choosing an online faxing service. Over the years, we have spent hundreds of
hours testing and updating this site to ensure that it is the best online fax
resource on the web. We have consolidated and organized all that information, so
you can make a quick comparison of the different services, select a provider,
and get back to business.

Over 1,000,000 people have used our website to compare online fax services, and
we hope you’ll find it useful too.

Click here to return to our comparison grid and compare the top online fax
services »




FEATURED PRODUCT


A COMPLETE PHONE AND FAX SERVICE

Interested in a solution that manages your phone and fax needs? Simplify your
communications with RingCentral Office. RingCentral Office offers a feature
rich, business class VoIP phone system for far less than the cost of a
traditional phone system.

Learn More
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INTERNET FAX REVIEWS

 * MetroFax
 * Nextiva
 * Efax
 * MyFax
 * RingCentral
 * RapidFax
 * Fax Com
 * TrustFax
 * SrFax
 * FaxAge
 * SmartFax Com
 * More…


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 * SiteMap
 * Contact Us
 * Fax News
 * FAQs


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