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Track another parcel


YOUR PARCEL FROM EVRI

C00HHA0323479086


UPDATE ON YOUR PARCEL

We tried to deliver your parcel today but you weren't in or there was no safe
place to leave it. We'll try again on the next working day.


DELIVERING TO

Pet Claims

Churchill insurance

Pet Claims processing centre

42 The Headrow

LEEDS

West Yorkshire

LS16JD


Change delivery options

FOLLOW MY PARCEL

Find out where your parcel has been on its journey to you

Barcode number: C00HHA0323479086
We're expecting it
10:02 - Sat Jan 21
We're expecting your parcel to arrive with us soon and we'll update your
tracking once we've received it



We've got it
11:16 - Sat Jan 21
We've received your parcel at the ParcelShop and will be collecting it shortly


14:27 - Sat Jan 21
We've collected your parcel


16:22 - Sat Jan 21
Your parcel is being sorted at the senders local depot


09:41 - Fri Feb 10
Your parcel is at our local depot and on its way to you



On its way
17:47 - Mon Jan 23
We've got your parcel and we're processing it for you


03:09 - Tue Jan 24
Your parcel is at the delivery depot and we'll let you know when it's out for
delivery


11:35 - Sat Feb 11
Your parcel is at the delivery depot and we'll let you know when it's out for
delivery


11:35 - Sat Feb 11
We're sorry, your parcel has been delayed. We'll update your tracking when it's
on the way on the next working day


01:49 - Sun Feb 12
Your parcel is at the delivery depot and we'll let you know when it's out for
delivery


08:11 - Sun Feb 12
We're sorry, your parcel has been delayed. We're working to get it on its way on
the next working day and we'll let you know once it's out for delivery


05:18 - Mon Feb 13
Your parcel is at the delivery depot and we'll let you know when it's out for
delivery



Out for delivery
08:46 - Tue Jan 24
Your parcel is on its way to you today


08:53 - Tue Jan 24
We've not been able to deliver this parcel today as the business was closed.
We'll update your tracking when it's on the way


08:46 - Wed Jan 25
We're sorry, your parcel has been delayed. We'll update your tracking when it's
on the way on the next working day


08:35 - Mon Feb 13
Your courier estimates they'll deliver between 12:00 and 13:00 today. As this is
an estimate, we'll let you know about any changes during the day


10:26 - Mon Feb 13
We're sorry we've had to reschedule your delivery. Your courier now estimates
they'll deliver between 09:30 and 10:30 today


10:27 - Mon Feb 13
We tried to deliver your parcel today but you weren't in or there was no safe
place to leave it. We'll try again on the next working day.


08:10 - Tue Feb 14
Your parcel is on its way to you today


08:25 - Tue Feb 14
Your courier estimates they'll deliver between 09:30 and 10:30 today. As this is
an estimate, we'll let you know about any changes during the day



Update on your parcel
10:17 - Tue Feb 14
We tried to deliver your parcel today but you weren't in or there was no safe
place to leave it. We'll try again on the next working day.



Delivered

Frequently asked questions
How can I change my delivery address?


Most retailers like to manage any changes to the delivery address of your
parcel, so you'll need to contact your sender or retailer to do this. Otherwise,
you can choose a neighbour's house or other safe place to divert your parcel.

What can I do if I haven't received my parcel?


If you're still waiting on your parcel and it's been with us for over 7 days,
please let the sender know so that they can get in touch with us, and we can
look into it.

Expected delivery time


Expected delivery times, or ETAs as we call them, are set by the courier on the
morning of delivery and are worked out by the route they'll take to deliver
their parcels. Although an ETA can't be changed you can divert your parcel to a
neighbour or safe place.

If you've ordered a parcel from a retailer and they've requested that we get a
signature from the address we're unable to offer an option to divert to a
neighbour or safe place but don't worry, the courier will attempt delivery on 3
separate days.

Can I collect my parcel?


If your parcel is being delivered by your local courier you won't be able to
collect it from your local ParcelShop or delivery depot, but your courier will
make three attempts to deliver your parcel.

If you don't think you'll be in for the next attempt you can ask your courier to
deliver your parcel to a neighbour, or another safe place. Go to divert your
parcel.


See all tracking FAQs
Download our app
Track & divert your parcels more easily and set delivery preferences with My
places.

Do you need help?
Find answers to your questions and get access to our customer service team in
our Help Centre.
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