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 * Product
   
   PRODUCT
   
    * RadarFirst Incident Management Platform
    * Integrations & Partnerships
    * Implementation & Onboarding
    * Security

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   SOLUTIONS
   
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PRIVACY INCIDENT MANAGEMENT SIMPLIFIED


DIGITAL TRANSFORMATION FOR INCIDENT RESPONSE

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Video RadarFirst | Privacy Incident Management Simplified 2:29


GO BEYOND YOUR MANUAL APPROACH – THERE’S A BETTER WAY

Don’t be fooled by basic workflow automation. Eliminate inconsistency and
accelerate your speed to decision by harnessing the power of digital
transformation for privacy incident management.

Explore how RadarFirst simplifies every stage of incident management.

 

Explore the SolutionSchedule a Demo


DECISION INTELLIGENCE FOR PRIVACY

Turn every incident into a strategic advantage with patented RadarFirst
technology.


DIGITAL TRANSFORMATION

Solve the most complex data breach management challenges with patented automated
technology that helps your team make accurate decisions based on consistent
criteria.

Digital Transformation


ACCELERATE EFFICIENCY

Cut your team’s effort in half, while forever staying compliant with shifting
regulations, with a streamlined and operational approach.

Accelerate Efficiency


BUILD TRUST

Secure your brand reputation by demonstrating a commitment to protect the data
of customers, clients, and partners with a comprehensive and intelligent
platform.

Build Trust


INDUSTRY LEADERS CHOOSE RADARFIRST TO STREAMLINE INCIDENT MANAGEMENT




YOUR SUCCESS IS OUR SUCCESS

With a 99% customer retention rate, we go beyond customer satisfaction and
strive to deliver value, always mindful of the trust our customers place in us.

Find Out Why Customers Stick With RadarFirst >>

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The software standardizes how we handle incidents, removing the subjectivity
that comes with using manual processes. Not only that, it’s helpful in defending
our decisions regarding breach notification.
Privacy Executive Fortune 200 Insurance Company
All of the legal and regulatory requirements around breaches, notifications, and
deadlines are built right into the software. This has created an easy workflow
that’s saved at least 50% of the time it used to take to complete assessments.
Privacy Lead Fortune 500 Financial Services Company
For us, the product has been very scalable to our organization in terms of size
and capabilities as well as in our role as both a business associate and a
covered entity. We can process a potential HIPAA incident and run a risk
assessment and perform a breach determination as a covered entity or as a
business associate. It factors in the different legal, federal, state
obligations – it’s tremendous.
Chief Compliance Officer Fortune 100 Healthcare Company
We don’t have people interpreting laws or contracts inconsistently anymore. Our
CRO was able to show the CEO how we are able to better control the overall risk
with RadarFirst.
Chief Information & Security Officer Fortune 500 Insurance Company
RadarFirst provides consistent guidance for a growing volume of privacy and
security incidents involving multiple state and federal laws – and GDPR –
ultimately reducing our compliance and reputational risk.
Executive Compliance Officer Fortune 100 Financial Services Company
We did not have the resources for someone to monitor rule changes and updates
full-time. This lack of dedicated attention increased the risk that a change to
legislation or regulations could be missed.
Chief Privacy Officer Global Retailer
When we are assessing any potential HIPAA incident, we have to be able to
address federal law, state law, client obligations – and that’s where we rely
pretty heavily on RadarFirst.
Compliance & Privacy Manager Fortune 200 Healthcare Company
The reality of our situation is we have clients who have members in all 50
states. We have patients under our pharmacies in all 50 states. So when we are
assessing any potential HIPAA incident, we have to be able to address federal
law, state law, client obligations…and that’s where we rely pretty heavily on
RadarFirst.
HIPAA Security Officer Fortune 500 Healthcare Company
RadarFirst is always evolving the product and adding new functionality. The
software is not static; it’s always changing to meet our needs. Whenever we have
a suggestion or a question about an improvement, the people at RadarFirst have
been wonderful about addressing our concerns and helping us improve the tool for
our use—and for others as well. It has made my job a lot easier.
Privacy Executive Fortune 500 Retailer
The software standardizes how we handle incidents, removing the subjectivity
that comes with using manual processes. Not only that, it’s helpful in defending
our decisions regarding breach notification.
Privacy Executive Fortune 200 Insurance Company
All of the legal and regulatory requirements around breaches, notifications, and
deadlines are built right into the software. This has created an easy workflow
that’s saved at least 50% of the time it used to take to complete assessments.
Privacy Lead Fortune 500 Financial Services Company
For us, the product has been very scalable to our organization in terms of size
and capabilities as well as in our role as both a business associate and a
covered entity. We can process a potential HIPAA incident and run a risk
assessment and perform a breach determination as a covered entity or as a
business associate. It factors in the different legal, federal, state
obligations – it’s tremendous.
Chief Compliance Officer Fortune 100 Healthcare Company
We don’t have people interpreting laws or contracts inconsistently anymore. Our
CRO was able to show the CEO how we are able to better control the overall risk
with RadarFirst.
Chief Information & Security Officer Fortune 500 Insurance Company


FEATURED RESOURCES

Benchmarking

2023 PRIVACY INCIDENT MANAGEMENT BENCHMARKING REPORT

2023 Privacy Incident Benchmarking Report. Download the report for privacy KPIs
to build trust and improve privacy metrics.

Read More View All Resources
Digital Transformation


DIGITAL TRANSFORMATION FOR PRIVACY GUIDE

Incident Response


PRIVACY TEAM TABLETOP EXERCISE


UNDERSTANDING THE NAIC INSURANCE DATA SECURITY MODEL LAW


FEATURED VIDEOS

Incident Response


DRIVING VALUE WITH PRIVACY

Incident Response


PRIVACY INCIDENT MANAGEMENT SIMPLIFIED

Incident Response


RADARFIRST INCIDENT DIMENSIONS

The Privacy Collective


DIGITAL TRANSFORMATION: SOLVING FOR PRIVACY’S EVOLVING FINGERPRINT


THE WORLD’S ONLY END-TO-END INCIDENT MANAGEMENT PLATFORM


DISCOVERY, TRIAGE & INVESTIGATION


REGULATORY RESEARCH


THIRD-PARTY CONTRACTUAL OBLIGATIONS


TEAM COLLABORATION


RISK ASSESSMENT & BREACH DECISION


REMEDIATION & NOTIFICATION


ANALYSIS & BENCHMARKING


READY TO SIMPLIFY INCIDENT MANAGEMENT?

Schedule a Demo


FREQUENTLY ASKED QUESTIONS


WHAT IS THE DIFFERENCE BETWEEN A BREACH AND AN INCIDENT?

A security incident is a scenario where there is an unauthorized disclosure of
PII. For example, an attempted phishing attack or social engineering attack. A
data breach is is when that incident is notifiable under breach
notification laws. While all data breaches are privacy incidents, not all
incidents are breaches.

 * What are some examples of a privacy incident?
   * Some examples of a privacy incident can include: a laptop containing PII is
     stolen, an email with PII is sent to the wrong person, or a box of
     documents with PII is lost during shipping.

 * What is a security incident under GDPR?
   * According to the GDPR, “a breach of security leading to the accidental or
     unlawful destruction, loss, alteration, unauthorized disclosure of, or
     access to, personal data transmitted, stored or otherwise processed.”
     

 


WHAT SHOULD A DATA PRIVACY PROGRAM INCLUDE?

A successful privacy program should simplify the incident management lifecycle
to reduce risk for your organization and build trust for your brand. The program
should help your team arrive at consistent and reliable breach decisioning every
time. A mature privacy program should be intelligent – capable of automatically
mapping the privacy landscape and agile, to stay ahead of all relevant laws and
regulations.


WHAT ARE THE STEPS IN MANAGING A PRIVACY INCIDENT?

There are 10 steps to managing a privacy incident: Discovery; Triage and
Investigation; Regulatory Research; Third-Party Contractual Obligations; Team
Collaboration; Risk Assessment; Breach Decision; Remediation and Notification;
Prevention and Analysis; Benchmarking.


WHAT ARE THE MAIN PRIVACY REGULATIONS?

Depending on where your organization does business, or manages data from, the
most relevant regulations will change. Global privacy regulations include the:
EU General Data Protection Regulation (GDPR), EU ePrivacy Directive, the
Personal Information Protection and Electronic Documents Act of Canada (PIPEDA),
China’s Personal Information Protection Law (PIPL), Australia’s Privacy Act, and
Japan’s Act on the Protection of Personal Information (AAPI).

The United States does not have a singular law that covers the privacy of all
types of data, though the American Data Privacy and Protection Act (ADPPA) is
making rounds through the House of Representatives, and the executive branch
recently signed into law the Cyber Incident Reporting for Critical
Infrastructure Act, which involves security reporting for a wide range of public
and private entities.

In recent years several states have followed in California’s footsteps, modeling
laws off the California Consumer Privacy Act (CCPA) and California Privacy
Rights Act (CPRA) including Utah, Colorado, Virginia, and Connecticut.  Finally,
several federal laws contain privacy regulations, including HIPAA, FCRA, FERPA,
GLBA, ECPA, COPPA, and VPPA.

And separate from this long list of privacy laws, every US state and most
territories have laws that specify entities’ breach notification obligations,
when the personal information of citizens has been subject to unauthorized
disclosure.

Learn more from the United Nations Office on Drugs and Crime.


WHAT IS A DIGITAL TRANSFORMATION STRATEGY FOR PRIVACY?

With patented, one-of-a-kind technology, RadarFirst synthesizes over 130,000
possible risk factor combinations to deliver consistent decisioning that
simplifies hours of work into the click of a button. With intelligent incident
management as part of your privacy strategy, you can embrace digital
transformation, accelerate efficiency, and build consumer trust.

 * What is the purpose of digital transformation?
   * Digital transformation for privacy helps alleviate the painstaking tasks of
     manually resolving data privacy and security incidents in spreadsheets.
     With the right technology partner, your privacy team can spend less time
     chasing compliance and researching regulations, and more time maturing your
     program.

Product Product
 * Privacy Incident Management Platform
 * Integrations & Partnerships
 * Implementation & Onboarding
 * Security

Solutions Solutions
 * Healthcare
 * Finance
 * Insurance
 * Retail
 * Hospitality
 * Utilities

 * Discovery, Triage & Investigation
 * Regulatory Research
 * Third-Party Contractual Obligations
 * Team Collaboration
 * Risk Assessment & Breach Decision
 * Remediation & Notification
 * Analysis & Benchmarking

Resources Resources
 * All Resources
 * Case Studies
 * Ebooks
 * Guides
 * Product Info
 * Videos
 * Webinars
 * Whitepapers

 * The Privacy Collective
 * RadarFirst Breach Law Library
 * Blog
 * Events
 * Partner Program

About About
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 * Careers
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 * Contact
 * Subscription Settings

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