go.estes-express.com Open in urlscan Pro
3.92.120.28  Public Scan

Form analysis
2 forms found in the DOM

POST https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8

<form action="https://webto.salesforce.com/servlet/servlet.WebToCase?encoding=UTF-8" id="estes-webform" method="POST" novalidate="novalidate"><input name="orgid" type="hidden" value="00D3k000000tXYa"> <input name="retURL" type="hidden"
    value="https://go.estes-express.com/estes-landing-form-submitted">
  <div class="form-group"><label for="name" style="font-weight:700;">Contact Name</label> <input class="form-control" id="name" maxlength="80" name="name" required="" size="20" type="text"></div>
  <div style="position:absolute; left:-9999px; top: -9999px;"><label for="pardot_extra_field">Comments</label> <input id="pardot_extra_field" name="pardot_extra_field" type="text"></div>
  <div class="form-group"><label for="email" style="font-weight:700;">Email</label> <input class="form-control" id="email" maxlength="80" name="email" required="" size="20" type="text"></div>
  <div class="form-group"><label for="phone" style="font-weight:700;">Phone</label> <input class="form-control" id="phone" maxlength="40" name="phone" required="" size="20" type="text"></div>
  <div class="form-group"><label for="subject" style="font-weight:700;">Subject</label> <input class="form-control" id="subject" maxlength="80" name="subject" required="" size="20" type="text"></div>
  <div class="form-group"><label for="00NDo00000EJFxw" style="font-weight:700;">Pickup ZIP Code</label> <input class="form-control" id="00NDo00000EJFxw" maxlength="7" name="00NDo00000EJFxw" size="20" type="text"></div>
  <div class="form-group"><label for="description" style="font-weight:700;">Description</label><textarea class="form-control" name="description"
      placeholder="Please complete the following fields to create a pickup: Pickup Date, Pickup Time (Business Hours), Company Name, Full Address for Pickup, Pieces, Weight, and any additional information." rows="5"></textarea></div>
  <button class="btn btn-primary mb-4" name="submit" style="background-color:#fcd116; border-color: #fcd116; border-radius: 0; color: #000;" type="submit">Submit</button>
</form>

POST

<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>

Text Content

REGIONAL, NATIONAL,
AND INTERNATIONAL SHIPPING


WE ARE OPEN FOR BUSINESS

 


GET YOUR FREIGHT MOVING

Complete and download our fillable BOL form to give to your driver at pickup.
 


CONTACT YOUR TERMINAL

Locate the phone number and email for your local terminal.
 


EMAIL CUSTOMER SERVICE

Get assistance on tracking pickups and deliveries.

 

After experiencing a cyberattack in early October, Estes has been working 24/7
to bring our IT systems back up securely and safely. We are pleased to report
that many of our core systems are again operational following the implementation
of additional security measures. 

Thanks to the resiliency, collaboration, and ingenuity of our team, there has
not been a moment when we were unable to move freight or support our employees’
livelihood. And each day, we’re getting closer to returning to business as
usual. 


CUSTOMER SERVICE

Customer Service: 877-268-4555
Home Delivery Customer Service: 888-858-2684

Contact Name
Comments
Email
Phone
Subject
Pickup ZIP Code
Description
Submit


OUR PROGRESS

Here’s a look at our steady progress in restoring our systems, as of October 12,
2023:

 * The rating and quoting system we use to provide pricing to our customers is
   back up. This is an integral step in getting back to providing you the
   real-time pricing information you’ve come to expect from us. Now you can call
   or email us to get rate quotes.
 * Customer service phone support is back up. Call us at 877-268-4555 for
   assistance. Phone support is also back up for home deliveries. Call us at
   888-858-2684 for assistance.
 * Phone and email service has been restored at our terminals. Until our website
   is fully functional, you can locate the phone number and email for your local
   terminal here
 * Customer Care and individual employee emails are also back up. After
   employing rigorous additional security measures, customers may now correspond
   with us via email, and do so safely.
 * Chat is available. Look for the yellow chat button in the lower right-hand
   corner below to chat with us during business hours.
 * EDI communications are restored. We can receive and process customer 204
   pickup requests and 211 BOLs via normal EDI channels; customers will receive
   214 tracking notifications and 210 invoicing when proper updates to the
   freight bill occur. 
 * Many of our core operations systems are online to cut freight bills, update
   PROs, create manifests, and effectively manage equipment.
 * Most importantly, your freight is continuing to move efficiently through our
   network.

If you need to schedule a pickup or track a shipment, we offer several means to
contact us:

 * Call or email your local terminal
 * Email our customer service team or call 877-268-4555
 * Fill out the contact form on this page
 * Chat with us by clicking the chat button in the lower right of this page
 * Email your Account Manager

If you are new to Estes and would like to talk to us about your shipping
options, you can contact us here.

We’re continuing to work tirelessly to restore our systems and will share
updates accordingly. Thank you to our customers, employees, and partners for
their trust, patience, and cooperation through this ordeal. We remain Estes
Strong, open for business, and effectively moving freight.




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Copyright ©2023 Estes Express Lines, All Rights Reserved

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