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Skip to content Menu * Information * Our History * Mission * Offices * Close * Services * Corporate Training * Standard Programs * Bespoke Programs * Training Process * Close * Clients * Client Profile * Client List * Industry Sectors * Client Testimonials * Close * People * Consultants * Learning Providers * Appleton Greene * Consulting Companies * Close * Locations * The Americas * Head Office * United States of America * Canada * South America * Europe * Europe * Switzerland * Asia * Middle East * India and Pakistan * China * Japan * Far East * Other * Africa * Australasia * Close * Publications * Customer Service * e-Business * Finance * Globalization * Human Resources * Information Technology * Legal * Management * Marketing * Production * Close * Contact * Search Consultants Home Detroit, MI Detroit, MI Dallas, TX Kano, Nigeria Los Angeles, CA Amsterdam, Netherlands Amsterdam, Netherlands Monterrey, Mexico Manila, Philippines Princeton, NJ Nouakchott, Mauritania Nouakchott, Mauritania Dubai, UAE Raleigh, NC Nashville, TN Copenhagen, Denmark Copenhagen, Denmark Bogota, Columbia Cincinnati, OH Moscow, Russia Appleton Greene & Co is a niche corporate training provider, operating on a global scale. We specialize in the provision of standard and bespoke training programs for corporate clients, which are all process-driven and which are implemented and supported over a sustainable period of time. We service clients in most international locations. Appleton Greene trades from offices located in New York, George Town, Geneva and London, but operates as virtually as possible and has hundreds of independent Learning Providers, Program Directors, Consultants and Support Staff, located in most major cities worldwide, including emerging markets, all working remotely via Appleton Greene cloud servers. Our approach to global localization enables us to provide clients with a truly international service with that all important personal touch. Appleton Greene corporate training programs can be provided virtually or locally and they are all unique in that they each individually focus upon a specific business function. Programs are implemented over a sustainable period of time and professional support is consistently provided by qualified learning providers and specialist consultants. There are hundreds of established Appleton Greene corporate training products now available to clients within customer services, e-business, finance, globalization, human resources, information technology, legal, management, marketing and production. It does not matter whether your employees are located within one office, or an unlimited number of international offices, we can still bring them together to learn and implement specific business processes collectively. SERVICES Appleton Greene has hundreds of established corporate training programs to choose from, including standard programs and bespoke programs. The interactive Appleton Greene training process ensures that clients’ employees are able to implement what they learn within their working environment. Learning is the catalyst for change and evolution. Knowledge transfer is the key to competitive advantage. CLIENTS Appleton Greene clients tend to be proactive organizations, where their most valuable asset is considered to be their human resources. Business process improvement is always driven by people, business sustainability is dependent upon client and people retention. At Appleton Greene, this is achieved through knowledge transfer, empowerment, support and engagement. PEOPLE Appleton Greene, is blessed with having an excellent global team of qualified, experienced and intuitive people, including professors, learning providers, program directors, consultants, and service support managers. We also outsource to independent consultants and consulting companies. Our people have a passion for learning and teaching. Great personal satisfaction is achieved through enabling others. LOCATIONS Appleton Greene is a niche corporate training provider, operating on a global scale. Our people work remotely from a variety of different international locations. We have learning providers, program directors, consultants and clients, located in the United States, Europe, Switzerland, Canada, Middle East, Africa, India, Pakistan, China, Japan, Far East, South America, Australasia and the Caribbean. CONTACT INFORMATION International toll free number: +1 (877) 464-5599 New York: +1 (212) 418-5225 Premium Support (USA): +1 (585) 937-3368 Premium Support (UK): +44 169-266-1091 Contact Us INFORMATION GUIDES Accredited Consultant Service (ACS) Independent Consulting: The 15 Critical Success Factors (CSF) Certified Learning Providers (CLP) Professional Email Marketing Campaigns (PEMC) Copyright 2021 Appleton Greene & Co | All Rights Reserved | Privacy Policy | Terms Of Use DR. KEYSSER SOUTH AFRICA star-alt star-alt star-alt star-alt star-alt "Flambeau Plastics - Dr. Keysser was instrumental in assisting us to develop a growth strategy for our rapidly expanding plastic case market. We were very successful at the time in other areas of plastics manufacturing, but this was a new venture for us, to reflect a shift in the overall market demand for plastic products. He helped us to identify and analyze an opportunity for a new out-state manufacturing facility to accomplish this growth, including developing a feasibility study and a financial analysis of the potential growth from this opportunity. He helped us to review our existing financial and capital structure, and recommended an approach for raising the needed capital. He then generated the external funding needed, through raising $10M of senior debt, to successfully implement this strategy. https://www.appletongreene.com/acs-financial-management" Verified by Endorsal.io K. BOLAND UNITED STATES star-alt star-alt star-alt star-alt star-alt "Fortum - Mr Boland is a great coach, trainer and a consultant. He works easily with top management all the way to first line employees. He has high ethics and has a high motivation in helping you with whatever questions you have regarding business and process improvement. I’ve worked with him for a couple of years within the areas of business process management and lean six sigma. He was our company’s key trainer and coach. I can recommend him to anyone interested in improving the skills and competences related to process improvement and lean six sigma! https://www.appletongreene.com/acs-process-excellence/" Verified by Endorsal.io M. AKWULE SOUTH AFRICA star-alt star-alt star-alt star-alt star-alt "Being a participant in Appleton Greene's Social Responsibility program in South Africa encouraged me to become a Learning Provider myself. I loved the way the program brought everyone together and helped companies to integrate more with the local communities they served. I became so empowered by this experience that it gave me the confidence to develop my own program with an already established and enthusiastic market in South Africa." Verified by Endorsal.io MR. SIANO UNITED STATES star-alt star-alt star-alt star-alt star-alt "General Motors - Mr. Siano made many contributions over an extended period of time and brought a collaborative spirit to the work he did. He brought vision to a disciplined mind set and is a strong delivery tactician. One example of the many key accomplishments was the revitalization of a brand and supporting marketing programs that posted a 42% year-to-year sales increase while reducing the cost per sale by 38% in the first year and a 19% year-to-year sales increase while reducing the cost per sale by 26% in the second year. By challenging the status quo, his practical approach is cost-effective, time-effective and process-effective. https://www.appletongreene.com/acs-marketing-transformation/" Verified by Endorsal.io DR. PHILLIPS UNITED STATES star-alt star-alt star-alt star-alt star-alt "I first met Dr. Phillips at a Hewlett Packard executive education program that was conducted by him on ‘Building Market-Focused Organizations’, which was based on a full semester course he taught at Stanford. I integrated Dr. Phillips’ frameworks, concepts and toolsets on Customer Experience Engineering into my high-profile project that resulted in the creation of a totally new product line for the business. Within 3 years, that new product line became the largest PL in the business and has continued to grow since and changed the way that business viewed customer segments ever since. I moved on to Agilent Technologies, Becton Dickinson, IMS Health and most recently, ILC Dover which serves among other markets, the Pharm-BioPharm sector. In each I relied upon Dr. Phillips to help create a common language, mindset and methodology across the enterprise for all functional agendas based on his best-next practices methodology for delivering profitable customer value. In my current role, Dr. Phillips embedded himself with our teams in Pharm-BioPharm to use his frameworks, tools and methods to improve our customer acquisition and retention processes and rethink the role of functional agendas far beyond marketing and sales, impacting the actions taken by Engineering, HR, IT, supply chain, partnerships, as well as new business development. While these initiatives are ongoing in my current role, the impact of the work I delivered partnering with Dr. Phillips and the multifunctional teams I led that he interacted with at Agilent, BD and HP still echo to this day. https://www.appletongreene.com/clp-cih-cx-engineering" Verified by Endorsal.io D. WINTERS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Being governed by strict confidentiality agreements, bespoke services are more aligned with our specific requirements. Appleton Greene accommodates this and enables us to benefit from an external perspective while maintaining our tradition of centralization." Verified by Endorsal.io M. LOPEZ CUBA star-alt star-alt star-alt star-alt star-alt "The Agriculture industry is usually consumed with time management. Everything has a predetermined shelf life. Interestingly enough however, Appleton Greene achieves time sensitive performance by slowing things down. It allows companies to implement and benefit from each part of the service process while working through the programs, instead of having to wait until they are completed. The result is that you do not necessarily care too much about how long the programs take to implement, because the benefits are being realized all of the way through." Verified by Endorsal.io DR. BHALLA UNITED STATES star-alt star-alt star-alt star-alt star-alt "Dr. Bhalla designed and delivered two sessions on Leadership (Trusted Business Advisor) for our senior managers through his association with ISB. Senior Managers at Deloitte play a pivotal role in the organizational strategy, direction, and success. They form the leadership pipeline and are future Partners and Directors of the firm. Given their significant role and responsibility, their development is a strategic and critical function in the firm. Dr. Bhalla was extremely professional and easy to work with during the design and delivery of these programs. He took time to understand our context and needs in detail. This time spent upfront helped him design a very focused program for our senior managers. The program delivery was very interactive and highly effective. Dr. Bhalla was able to connect with all participants through his delivery style and relevant content. The post program survey was a testament to the program effectiveness with most participants agreeing that it will have a positive impact on their work https://www.appletongreene.com/acs-customer-experience" Verified by Endorsal.io P. SHAH UNITED STATES star-alt star-alt star-alt star-alt star-alt "The Appleton Greene Global Outsourcing service helped us to establish strategic alliances and business partnerships that were a crucial part of our business acceleration project. It provided us with the required contacts, confidence and resources to succeed. It also ensures that we still use the same structure and procedures today, which means that we are well placed to continuously improve and achieve sustainable growth." Verified by Endorsal.io D. WILLIAMS star-alt star-alt star-alt star-alt star-alt "Knowledge is the key success factor for any form of training. Appleton Greene achieves this by enabling participants to implement knowledge within their own department, one step at a time, resulting in successful and sustainable knowledge transfer." Verified by Endorsal.io MR. JUDITH UNITED STATES star-alt star-alt star-alt star-alt star-alt "University of Central Florida Technology Incubator - His extensive business background and passion for learning make him an extraordinary partner able to engage with any of our clients in numerous ways. No member of our community support team is as generous, passionate and engaged as Mr. Judith. He has a remarkable gift for relating, teaching, learning and inspiring. https://www.appletongreene.com/acs-entrepreneurial-leadership" Verified by Endorsal.io G. SOMMERS UNITED STATES star-alt star-alt star-alt star-alt star-alt "We are always looking at new ways to engage and motivate our employees. Employee retention is always a challenge in any service industry and sustainable motivation is hard to manage. I particularly like the fact that Appleton Greene’s programs are implemented over a sustainable period of time and this stretches both the attention span of our employees and their commitment. It has proven to be a very cost-effective way to motivate our people and to challenge the status quo." Verified by Endorsal.io M. NELSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "FreeWave Technologies - Mr. Nelson has a tireless work ethic and is willing to do what is necessary to be successful. He has an extensive international background. While at FreeWave, he built reseller partner coverage models in Asia Pacific, Latin America and the Middle East by leveraging some of his long term contacts and extensive international experience. He has demonstrated expertise and developed opportunities in “IoT” wireless communications for “Smart Utilities”, “Smart Cities” and Oil and Gas SCADA networks. Mr. Nelson has a passion for international sales/business development, respected by his peers, is a team-player and willing to work hard to build the business from the ground up. https://www.appletongreene.com/acs-launching-internationally" Verified by Endorsal.io M. ASHADE UNITED STATES star-alt star-alt star-alt star-alt star-alt "Infosys - While at Infosys there were 2 major initiatives that I championed that would be of great benefit to other clients. One was implementing a system that would help reduce our DSO (Days of Sales Outstanding). A key factor in this was change management which was to remodel our internal system and team structure while also working with the client and advising them on how to help us to become jointly aligned. Due to this, I was able to reduce our DSO which ranged from 65-120 days on a quarterly basis to approximately 45 days. This of course greatly improved our cash flow for a $100M+ Book of Business in our practice. I then was tasked with evangelizing this to our other practices to help with their DSO Improvements as well. The second Initiative was to help with our practice’s overall Account Management and Operations structure. This involved improving sales forecasting (Went from a 15% delta in pre-quarter forecast vs end of quarter booked business to less than 5%), Also due to improved Account Planning, was able to help grow a key account from $0 to $25M per year over a 2-year period and won an Account Management Award for this in 2013-2014 (Awarded to the top 5 out of 8,000 sales professionals company-wide). Was also able to improve our hiring practice which improved our net revenue loss of $5M per quarter due to not being able to staff client engagements to less than $1M per quarter. This was a 80% improvement that resulted in a net gain of $16M per year to our top line. https://www.appletongreene.com/acs-business-operations" Verified by Endorsal.io P. SCHWARTZ UNITED STATES star-alt star-alt star-alt star-alt star-alt "A successful product needs to engage customers in such a way as it stimulates the imagination. Appleton Greene has managed to achieve this with it’s corporate training programs. They are developed by individuals who are clearly passionate and believe in what they do and this enthusiasm is transferred through our employees into business process improvements." Verified by Endorsal.io L. BISS UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Appleton Greene appears to attract very creative and imaginative people and then provides them with a structured approach to product development and implementation. This must be a very rewarding experience for it’s trainers and consultants. Anything that helps our employees to tap into their creative side is always welcome and it certainly helps sometimes if this is initiated using an independent external perspective." Verified by Endorsal.io E. MATTHEWS UNITED STATES star-alt star-alt star-alt star-alt star-alt "This organizational effectiveness manual has been nothing short of brilliant for our organization. Coming from the manufacturing industry, efficiency in operations is a necessary requirement that we cannot simply live without. This organizational effectiveness manual mentions ways for us to not only prioritize and improve effectiveness in the organization, but to also do so through the use of effective strategies and tools. To begin with, the manual starts from how to perform analysis within the organization and how to take it forward from there. Analysis is a key point of discussion in all organizations today, and it holds just as much value for us. The important point to note here is that the manual takes you through the different steps of analysis for different months of the year. We first start with a thorough understanding of analysis techniques, and then move on to implementation and evaluation of the insights generated in the process. Ours is a manufacturing entity and it has hence suited us well to perform routine analysis based on the insights generated from this course manual. The analysis we perform have helped us unearth a number of minor and major operational flaws in our machinery and have also assisted us in finding the bottleneck – the slowest machine in the operational mechanism that dictates the time taken for a batch or flow. Besides the analysis, we have also found the implementation of ideas extremely useful. Our manufacturing facility is not short of ideas, but we are often found lacking when it comes to implementation of ideas. With these tips for implementation, we rest assured that there is no stone left unturned for proper implementation of ideas related to change in manufacturing processes. Our manufacturing facilities are a lot more efficient having incorporated the changes acquired from this manual. https://www.appletongreene.com/clp-cih-organizational-effectiveness/" Verified by Endorsal.io L. GRAHAM SWITZERLAND star-alt star-alt star-alt star-alt star-alt "A successful product needs to engage customers in such a way as it stimulates the imagination. Appleton Greene has managed to achieve this with it’s corporate training programs. They are developed by individuals who are clearly passionate and believe in what they do and this enthusiasm is transferred through our employees into business process improvements." Verified by Endorsal.io J. TANNER UNITED STATES star-alt star-alt star-alt star-alt star-alt "The Product Development program is one that we implement consistently every two years now. It makes sure that we constantly challenge what we develop and we are more innovative as a result. It is not always easy to be consumer-led and the process ensures that we always are. It helps us to remain objective, to be aware of market trends and to anticipate ever-changing needs. It also means that our corporate and product values are always aligned." Verified by Endorsal.io P. FAIGEN UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Managed outsourcing is the key to successful manufacturing these days. It would appear that the same principle applies to good education. The high points of my MBA and DBA were the opportunities to interact with industry specialists and successful business leaders. Appleton Greene recognizes this and is developing an impressive catalog of tangible programs and encourages learning providers to outsource to specialist consultants and business leaders as much as possible. This helps to bring the programs to life in the real world and engages and challenges employees." Verified by Endorsal.io MR. NELSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "With Pacific Advantage, Mr. Nelson was a top professional in the international business area and knows the right partners, the right process to engage them and how to drive large sales opportunities. Pacific Advantage has worked on projects with him that include IoT wireless solutions including Smart Cities, Smart Utilities, Enterprise / Government Security, SCADA Networks and Cyber Security. However, I can recommend him to any technology company seeking to expand internationally. https://www.appletongreene.com/acs-launching-internationally" Verified by Endorsal.io P. SHER UNITED STATES star-alt star-alt star-alt star-alt star-alt "Terrific choice of programs and services now, 1,500 of them. All use the same format but every program and sevice focuses upon a different subject. You can review every client service and program in detail before making a commitment and you know that the support will be great. We have been using them for 16 years now. They help us to be better at what we do in every aspect of our business. One recommendation for improvement, more of the programs should be implemented virtually now, particularly after the pandemic." Verified by Endorsal.io G. CROWLEY UNITED STATES star-alt star-alt star-alt star-alt star-alt "Performance improvement has to be the core objective of any training program. At Appleton Greene, this is achieved by ensuring that each program incorporates the implementation of a tangible business process. As they say, processes drive business, but it is always people who drive processes. Therefore, this kind of productive and interactive training is mission critical for any company that trades internationally." Verified by Endorsal.io K. TUCKER UNITED STATES star-alt star-alt star-alt star-alt star-alt "Federal Aviation Administration - The Leadership Execution program was exactly what we needed to get our global project on target. We were getting things done but weren’t being as effective and efficient as we could have been. To use a racing analogy, you can force the car forward and win the race, but without the lubricant, it’s pretty hard to sustain. We were starting to lose our lustre and were throwing some sand in the gears, mostly due to miscommunication and lack of mutual accountability and trust. A positive and trusting environment was the most pressing and immediate need. We knew how to build systems and be good program managers, but we weren’t really great with the people and the sharing authority parts of this new team. We were doing a lot of the right things to build teamwork: having strategic meetings, monthly conference calls, starting a 360-review process, et cetera, but we didn’t know what we didn’t know. That’s why we brought you and your team in. We needed expertise in the people-side and organizational side of the project. The assessments you introduced were different. Just going through the process and the follow up discussions were teachable moments for me. I walked away from each session having discovered how to apply my talent, skills, passion, knowledge or experience in a different way. I found myself often giving a 5 on the post-session survey question, “On a 1-5 scale with 5 being high, this conversation helped me to think differently. https://www.appletongreene.com/acs-leadership-execution" Verified by Endorsal.io J. BOWEN UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "The Appleton Greene Strategic Implementation program enabled us to successfully facilitate the mission critical part of the strategic process, with a fluid system that provided us with the flexibility to engage stakeholders during the process. The support that we needed was always there and our Learning Provider and Consultants were superb throughout. Excellent program." Verified by Endorsal.io MR. ANTONGIOVANNI UNITED STATES star-alt star-alt star-alt star-alt star-alt "Mr. Antongiovanni was brought into help our new CFO. He quickly helped us assess the current team and make improvements. He also helped to improve the effectiveness of the team and helped us to focus our recruiting efforts when looking for new members. The improvements allowed for a reduction in overall costs while improving the team dynamics. https://www.appletongreene.com/clp-cih-financial-leadership" Verified by Endorsal.io T. JACEWICZ GERMANY star-alt star-alt star-alt star-alt star-alt "The Appleton Greene Global Outsourcing program helped us to be forward thinking about creating new business partners and how to manage them proactively. We now have strategic partners stretched over 3 continents and this means that we are more competitive, more profitable and our business is much more sustainable." Verified by Endorsal.io L. GARNIER FRANCE star-alt star-alt star-alt star-alt star-alt "Any product or service is only as good as the support process which accompanies it. The Appleton Greene programs are well structured and well delivered, but it is the quality and availability of continuous support which makes the programs durable. Appleton Greene is excellent at developing and implementing time management procedures for program support. We appreciate that the time of qualified learning providers and accredited consultants is valuable and the strict guidelines within which support is provided enables us to obtain support whenever we need it, but it is structured in such a way as to ensure that it is always productive." Verified by Endorsal.io MR. ROBINSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Mr. Robinson conducted a detailed trona tailings management systems assessment including the evaluation of tailings waste disposal options. Project responsibilities included assessing the feasibility of raising the existing dike to the siting of a new facility. The scope of activities included evaluating disposal options including backfilling the underground works to the construction of a new tailings disposal system. Alternatives considered included using solid waste disposal management techniques to the management of recycled process water. A detailed report was developed which discussed waste management economics, political constraints and which thoroughly discussed regulatory issues. Upon completion and acceptance of report recommendations consider short term and long-term economic constraints. A phased tailing pond design and construction program was initiated. Based on economic considerations and regulatory constraints, the existing dam embankment was raised. Activities included conducting site characterization studies, implementing a phased design and construction program including performing all field QA/QC oversight activities. https://www.appletongreene.com/clp-cih-sales-generation/" Verified by Endorsal.io T. JOHNSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Microsoft - Ms. Johnson helped me get clear about top priorities and skills as a leader. She helped me navigate some difficult relationships within my own functional area. Each time we met, my confidence grew stronger, learning how I contribute to the success of my team using my natural talents. Through our sessions together I was able to take steps to ensure my professional relevance ten years out while improving the relationship in my team. Satisfaction in this area improved by 75% during our time together. On a personal level, by understanding my own strengths, I was able to have a better relationships with my daughter and my mother, so the work we did together had a positive ripple effect. https://www.appletongreene.com/acs-collaborative-teaming/" Verified by Endorsal.io T. GLAIZAL FRANCE star-alt star-alt star-alt star-alt star-alt "Like most major corporations, we have employed the services of many consultants and learning providers, but with professional services it is not always clear what you will be getting for your money or how to measure performance. This is what I like with Appleton Greene. You can see precisely what you are being asked to buy, before you buy it. The program and service information guides are very detailed, specific and logical. If you are purchasing a corporate training program, you can see all of the monthly workshops that will be implemented. This takes the mystery out of what you are being asked to buy. You can see precisely what you are buying, what the benefit will be and how you measure the return on your investment. The easier you make the decision, the more business you do." Verified by Endorsal.io J. KLOTZ GERMANY star-alt star-alt star-alt star-alt star-alt "Due to globalization, many of our departmental teams are located in a number of different geographical locations worldwide, it is therefore imperative that processes are implemented on a global scale to incorporate corporate strategy. The fact that Appleton Greene has trainers and consultants internationally, with specific geographical and industry knowledge is a bonus because this helps them to facilitate international teams and groups to achieve common goals." Verified by Endorsal.io A. RAMAROSON GERMANY star-alt star-alt star-alt star-alt star-alt "Es ist definitiv ein großer Vorteil, dass Appleton Greene seinen Kunden greifbare Produkte anbieten kann. Kunden können sich leicht mit ihren Dienstleistungen identifizieren, sie sehen, verstehen und mit ihnen interagieren. Appleton Greene hält hartnäckig an dem fest, was sie wissen und am besten können, Unternehmensschulungen. Dadurch wird sichergestellt, dass es nie zu Interessenkonflikten kommt." Verified by Endorsal.io L. HENDRICKS UNITED STATES star-alt star-alt star-alt star-alt star-alt "As a Material Consultant, he was responsible for creating and updating supplier releases, ensuring on time delivery of production material, and supplier performance. In his role as a SAP Consultant, he played an instrumental role in transitioning legacy processes and procedures to the SAP environment and developing the SAP cycle process for the plant. Additionally, he effectively scheduled and managed the daily cycle count process, coordinating the activities of 4 cycle checkers across a 24×7 operation. He was always willing to offer his assistance and had an excellent rapport with the many constituents served by Production Control & Logistics, including production, suppliers, material handling, and other stake holders. I would highly recommend him." Verified by Endorsal.io P. SIGLER UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Tremendous Sales Outsourcing program. Would recommend this to anyone with a sales department. There are so many good sales generation, lead generation, telemarketing and after sales organizations now, that it just does not make any sense any more to do things in house. It is far easier to scale up or down whenever you need to, your costs are variable instead of fixed, so less risk and the AGC-SO program helps us to manage it all effectively." Verified by Endorsal.io F. MICHELOUD SWITZERLAND star-alt star-alt star-alt star-alt star-alt "Le succès des programmes d'Appleton Greene réside dans leur exécution. Ils sont très bien planifiés, développés et gérés, mais c'est la manière dont ils sont mis en œuvre qui est si rafraîchissant. Chaque prestataire de formation agit en tant que chef de projet et est responsable du développement et de la mise en œuvre, mais il y a tellement de consultants compétents qui sont engagés dans le monde entier et c'est ce qui rend la prestation du programme si passionnante." Verified by Endorsal.io DR. POPA CANADA star-alt star-alt star-alt star-alt star-alt "Dr. Popa is one of the most competent clinical research professionals I have ever met. He knows and utilizes the principles of ICH and GCPs in all of his work. His site management ability is excellent; his sites love working with him and he is able to get results very easily. Dr. Popa is every project manager’s dream! He is an extremely hardworking and dedicated team player. He is always willing to assist with any task to meet project timelines. He has also brought a wealth of skills in many areas that proved to be significant assets to the team as a whole. His medical background along with in-depth understanding of clinical research as a whole only enhances his abilities to handle any task that is given to him. It was a true pleasure to work with him and I hope to have the opportunity to work with him in the future. Dr. Popa would most definitely be a tremendous asset to any organization. https://www.appletongreene.com/acs-business-administration" Verified by Endorsal.io K. SPENCE UNITED STATES star-alt star-alt star-alt star-alt star-alt "There is no doubt that we are becoming more structured in everything that we do since we started implementing Appleton Greene's processes. We started off with a program in our customer service department, but we have now implemented a variety of different programs within 5 departments. The programs are incredibly reasonble given what you are able to achieve with them. The consultants and learning providers that we have worked with are very professional, well trained and very personable. Good experience all round and easy to measure ROI." Verified by Endorsal.io J. OLSON SWEDEN star-alt star-alt star-alt star-alt star-alt "The Learning & Development program helped us to be more structured about the way that we planned, developed, implemented and managed our own corporate training programs internally. As a service industry, our employees are our biggest asset and we therefore invest heavily in training and continuous improvement. But many of our programs had become stale and outdated and if we tried to outsource training, then the programs did not generally encompass what we wanted them to. The Appleton Greene L&D program helped us to overhaul all of the programs that we had, introduce some new programs and implement our programs more effectively. We now feel that we have a tried and tested structure in place to ensure that we are much more proactive about the training that we provide internally. The Appleton Greene L&D process is now embedded within our organization and will continue to ensure that everything that we do here is measured regularly and improved." Verified by Endorsal.io J. WOOLTON UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "The Appleton Greene Investment Management program provided us with a more structured way to look at our investments. As a Financial Service and Insurance company, investments are an integral part of our profitability model. The IM program helped us to break down our investment portfoilio into individual profit centers, which were easier to manage and review. It helped us to recognize and focus upon the investments that had lower risk and greater return. The IM program would benefit any organization." Verified by Endorsal.io F. MATTISE FRANCE star-alt star-alt star-alt star-alt star-alt "Dans l'industrie de la construction, nous aimons penser que nous sommes capables de construire des choses qui résisteront à l'épreuve du temps. Je crois qu'Appleton Greene a une approche similaire pour le développement de programmes. Il n'y a pas de solution miracle. Tout est question d'engagement à long terme, de durabilité et de durabilité, auxquels nous, en tant qu'organisation, pouvons bien sûr instantanément nous identifier." Verified by Endorsal.io J. BALDWIN SWITZERLAND star-alt star-alt star-alt star-alt star-alt "Having implemented a number of Appleton Greene programs successfuly during the last 10 years or so, we started implementing their Crisis Management program as soon as the Pandemic hit us. As a supplier in the Aviation industry our business effectively came to a standstill. We started to focus on alternative income sources to keep us going and restructured our core business activities. We felt as if we were doing something constructive and it helped us to feel in control, when everything that was happening around us was out of control and this was very important for our wellbeing. As opportunities started to present themselves, we were ready for them and as things started to get back to normal, we were stronger, leaner and better placed to spring forward when required to do so. As we enter a period of growth we are better placed to cope with it and to take full advantage." Verified by Endorsal.io A. TAYLOR UNITED STATES star-alt star-alt star-alt star-alt star-alt "Appleton Greene's Global Localization or "Glocalization" program helps with products or services that are developed and distributed globally but are also adjusted to accommodate the user or consumer in a local market. The process makes it easier for us to understand and service local markets in many ways as a local supplier would and this helps with perception and local branding. It also provides for a more personal service where required. Appleton Greene itself is the empitome of Glocalization in the way that it operates and implements its corporate training programs, locally on the client's premises if required, so they are well placed to recognize the importance of localization." Verified by Endorsal.io MR. SIANO UNITED STATES star-alt star-alt star-alt star-alt star-alt "Business transformations are difficult, especially when policies, procedures, processes and culture are well entrenched. Mr. Siano worked with the senior team to develop marketing operations processes, data processes, technology strategy and tactics to transition from product centric to customer centric organization. Additionally he helped us quantify opportunities and put in place procedures for us to continue the work on our own. He provided exceptional leadership, direction and support to the extended teams encouraging collaboration. Mr. Siano excels at helping firms develop the big picture, synthesize it down into a business case and then providing executive leadership to the team to execute the vision. https://www.appletongreene.com/acs-marketing-transformation/" Verified by Endorsal.io MS. ENNIS UNITED STATES star-alt star-alt star-alt star-alt star-alt "This program bring a lens to your business that will help you focus on the things that matter and the essentials that will move you and your organization forward. The instructors provide excellent counsel and creative business solutions to complex issues. They will quickly identify your issue through insightful questions and provide the support to develop the capabilities, processes and technology required for success in the future. I am always amazed at the way the team can take a situation that I am wrestling with, and like solving a Rubik’s cube, untangle the problem in a simple straight forward way that makes the resolution obvious. https://www.appletongreene.com/clp-cih-virtual-transformation" Verified by Endorsal.io DR. MEEKS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Boeing Space - Boeing is a top-tier commercial aerospace and defense contractor. Dr. Meeks spent a dozen years facilitating the building advanced imaging satellite systems, and in the case of Boeing Space Systems, he was part of a multi-vendor, multi-billion dollar satellite constellation development program for a major government acquisition program. Dr. Meeks successfully lead and supported key tasks pertaining to constellation orbit design and validation. He also supported and lead analytical teams for a variety of integrated system of systems performance testing to verify and validate system requirements were met ‘as built. https://www.appletongreene.com/acs-technology-innovation" Verified by Endorsal.io F. MAGNONI ITALY star-alt star-alt star-alt star-alt star-alt "I particularly like the fact that Appleton Greene programs are all developed and tested within operating companies. This means that the programs are not purely theoretical and they empower people through practical integration. They have been developed, tested and implemented within live organizations and they therefore have a strong and robust value proposition. It makes the programs relevant. You know that regardless of what the program subject matter is, it is still going to be cutting edge." Verified by Endorsal.io F. SWEENEY UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Our employees always appear to really enjoy being involved in Appleton Greene’s programs and they enable our employees to be more objective when making improvements to our business processes. It is so important for employees to have the opportunity to think outside of the box. Most good new ideas will invariably come from your own employees, but you need to provide them with a creative environment in which to be innovative." Verified by Endorsal.io F. SUSSMAN UNITED STATES star-alt star-alt star-alt star-alt star-alt "Business Services – IT Staffing And Consulting Company The objective of this business was to build value sufficient to achieve an exit value for the three owners sufficient to fund each of their retirements. Challenges faced during the process were many, including overcoming established industry multiples regarding valuation of such businesses in the industry. Applying Business Transitions, the company was able to change many aspects of their business, increase productivity, efficiency, growth rates and profitability not achieved by other firms in their industry. When they did go to market, the company realized a valuation 33% above the industry norm and the three owners each achieved their objectives. https://www.appletongreene.com/clp-cih-business-transitions" Verified by Endorsal.io L. JEWSON UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "In an unpredictable world, the Corporate Sustainability program by Appleton Greene helps us to steer from the helm. It helps us to weather any storm that comes our way and to negotiate the challenges that we face on a daily basis. It also helps us to be more at one with the environment and to plan for alternative resources. The program provides useful processes that analyse and challenge the status quo and enable us to source alternative ways of doing things. This is a crucial responsibility for any manufacturing business today and the CS program keeps us on point." Verified by Endorsal.io MR. JOSEPH UNITED STATES star-alt star-alt star-alt star-alt star-alt "I would recommend Appleton Greene programs to any organization that enjoys being process-driven. They are well-structured and all follow the same format. As a bank everything that we do needs to be well structured and we always need to have a commitment to continuous improvement. Therefore and needless to say the AG Continuous Improvement program is my favorite. Put simply, it allows us to focus on what we do well and then make it better." Verified by Endorsal.io L. WHITBECK UNITED STATES star-alt star-alt star-alt star-alt star-alt "Boeing - I am honored to clearly and emphatically state my absolute confidence in Ms. Whitbeck. She has earned my sincere respect and admiration. She is the epitome of exceptional personal and professional ethics, inspiring complete trust and confidence. In a single word, “insightful” is often and easily applied to Ms. Whitbeck as a consultant and trainer. She gathers facts and data, while rejecting complacency to reveal blinders that were holding our team back. She understands the human element in the equation which facilitates a transparent and empowered working relationship. She has a comprehensive knowledge of sales strategy, techniques, and psychology. She helped us map and then build an effective streamlined methodology and process. She challenged every team member in the best way to grow and reconnect with their passion to be of service. Ms. Whitbeck easily works across multi-functional departments within organizations, bringing us together to define realistic strategies for achieving our goals for growth in sales and profits. She quickly understood our needs and has been instrumental in assisting us implement refinements to our thinking, processes, and customer journey. https://www.appletongreene.com/clp-cih-sales-strategy" Verified by Endorsal.io JP ARQUETTE FRANCE star-alt star-alt star-alt star-alt star-alt "Nous avons rencontré Appleton Greene à un moment où nous recherchions un fournisseur. Le fournisseur avait mis en œuvre 3 ou 4 programmes avec Appleton Greene et nous avons reçu de très bonnes critiques avec chacun d'eux. Nous avons pris connaissance d'un programme de transformation d'entreprise spécialisé dans les acquisitions et avons décidé de l'essayer et nous avons été ravis des résultats. Cela nous a fourni une approche structurée de la planification, de la mise en œuvre et de la gestion de l'acquisition, ce qui a été très bénéfique pour les deux sociétés. Je pourrais parler toute la journée des avantages individuels, mais il suffit de dire que je réutiliserai le programme lors de notre prochaine acquisition." Verified by Endorsal.io MR. BELMONT UNITED STATES star-alt star-alt star-alt star-alt star-alt "Ambit Energy - The organization was the forefront on energy savings for struggling consumers paying for utilities. This business was a favorite provider for people that believed in what it offered. Obviously, many people were later drawn by its mission for helping customers save on gas and electricity: whereas developing customers. As an independent consultant, Mr. Belmont embodied the practice of informing consumers on how to save on a good utility plan: using preferable rates given by the company (for certain locations). Rates were compared to what the consumer was currently paying. It was a historic moment when gas and utility giants became deregulated: allowing small companies to become secondary providers. Customers had benefited from its services and a friend. Fortunately, this became an example of what customers favored: knowing that someone benefited from the plan as well. The application was practical. Teaching clients about the plan became easier: which indirectly increased the organizations client base. We saw savings after the first payment." Verified by Endorsal.io S. HUSCHEN UNITED STATES star-alt star-alt star-alt star-alt star-alt "We are always looking to improve productivity. This is usually achieved through business process improvement or business process re-engineering. The fact that Appleton Greene’s programs are all drive by processes means that they are a good match for consumer goods manufacturing companies, because the goal of each program is invariably process and productivity improvement. This is the future in a fast moving world because everything that we do needs to have a clear and present purpose." Verified by Endorsal.io A. JULIOL SPAIN star-alt star-alt star-alt star-alt star-alt "I was appointed as a Consultant at the US-Spain Chamber of Commerce and my duties were : increase the number of memberships within the Chamber, develop a program to help new coming companies to the US in their establishment and business development in the US, enhance and expand political connections and relationships with main local and foreign official institutions and develop a marketing strategy not only for the Chamber but also for all the members of the Chamber since this is a business network that may create synergies between the Chamber members and local companies as well. Also, other than the institutional duties, my responsibility was as well to restructure the accounting Department and to enhance the financials of the Chamber since it was having losses at the time I took over. The goals achieved were: a 45% increase of memberships not only in numbers but also on the Chamber’s financials since I created four new membership types (Trustee, Corporate and Platinum as well as the Young Entrepreneurs membership) that were a new source of income; the accounting department was restructured and all the accounts were audited and revised to bring accounting up to date with accuracy; I also developed the existing program to help companies to establish in the US and a marketing strategy that would benefit both, the Chamber and its members. https://www.appletongreene.com/acs-business-development" Verified by Endorsal.io T. BREWER UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "We have implemented the Organizational Development and Performance Improvement programs from Appleton Greene. Very impressed with the program processes and how flexible they are. ROI is very easy to measure after each and every monthly workshop. The service and support are excellent and I would have no hesitation in recommending them. Not sure if I am allowed to mention individual Learning Providers or Consultants by name on here, but they know who they are. Their interpretation, guidance and one-on-one support has been excellent. Thank you guys." Verified by Endorsal.io P. LOWE GERMANY star-alt star-alt star-alt star-alt star-alt "Any product or service is only as good as the support process which accompanies it. The Appleton Greene programs are well structured and well delivered, but it is the quality and availability of continuous support which makes the programs durable. Appleton Greene is excellent at developing and implementing time management procedures for program support. We appreciate that the time of qualified learning providers and accredited consultants is valuable and the strict guidelines within which support is provided enables us to obtain support whenever we need it, but it is structured in such a way as to ensure that it is always productive." Verified by Endorsal.io MS. GOODHEAD UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Most businesses become complicated over time, particularly if they are successful. I have owned 7 companies during my career and can assure you that succession planning is not something that you should just consider when you are planning retirement. It enables you to transition from one company to another and is a part of being an entrepreneur. The Appleton Greene Succession Planning program works because it simplifies all of those complications and puts things in place to facilitate a seamless transition. It is now being implemented with all of my companies simultaneously. I always like to know what my exit strategy is." Verified by Endorsal.io J. WHITE UNITED STATES star-alt star-alt star-alt star-alt star-alt "Charter Communications - With supply chain operations spanning across the country after a mega merger, the Supply Chain Planning and Analytics Team was having issues in forecasting, reporting, and analyzing Customer Premise Equipment (CPE) to maintain healthy inventory levels. Part of the root cause stemmed from the lack of data uniformity and the absence of standardized processes to drive the effective use of CPE. As a leader of the organization, my primary goal was to have the right people, doing the right things to create the right environment. We engaged Ms. White to help us solve challenging and interesting business problems through rigorous data analysis and predictive modeling. This included working with complex databases, conducting research to identify data issues, and proposing solutions to improve data integrity. We achieved the desired bottom line results in less than a year. Ms. White is a highly experienced supply chain professional with a deep understanding of operations who has demonstrated her ability to maintain focus and deliver sustainable results. I highly recommend her. Our experience has been excellent, and the results speak for themselves." Verified by Endorsal.io K. TOWNSEND UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "We have implemented the following Appleton Greene programs so far: Marketing integration Brand management Economic planning Negotiations process Marketing communications Market entry The thing that I like about all AGC programs is that they are well structured, incorporate process and each one features a strong value proposition. This is because each program is developed, tried and tested within established organizations. It is a winning formula for mutual success." Verified by Endorsal.io MR. THOMSON CANADA star-alt star-alt star-alt star-alt star-alt "Mr. Thomson assisted Helena Laboratories in introducing a diagnostic protein separation system to the hospital clinical laboratory that significantly changed a time consuming and long-standing labor-intensive process. Through complete automation, patient samples were prepared and separated in much less than time than traditional process and the lab technologist was free to undertake other tasks while the process ran. Not only was overall process time reduced, but the quality of the finished product was far superior to competitive, traditional methods and most importantly, the repeat rate was reduced to less than 1%, based on review by the clinical chemist and pathologist. Although the cost per test was higher, given capital purchase of the hardware and software to run the system, the payback period for a traditional laboratory was between 6 to 12 months, based on sample volume. The system was so successful, it was adopted by large private clinical laboratories where sample processing was in the 10,000’s per month. https://www.appletongreene.com/clp-cih-corporate-positioning" Verified by Endorsal.io N. LIM CHINA star-alt star-alt star-alt star-alt star-alt "The world has become a much smaller place. It is much easier for many people to travel and they do so for business and pleasure with increasing regularity. This has resulted in more international and less provincial thinking and corporate training within our organization needs to reflect this. It is no surprise that many traditional educational programs such as MBAs have become more international and enable students to study in two or three different international locations during their study terms. Online training has also encouraged international collaboration. However, at Appleton Greene, they have truly embraced this philosophy through it’s business partnering with hundreds of learning providers and consultants who all work remotely from a variety of different international locations and this has proven to be a masterstroke and consolidates their unique global positioning." Verified by Endorsal.io S. BROWN UNITED STATES star-alt star-alt star-alt star-alt star-alt "It is definitely a major advantage that Appleton Greene is able to provide tangible products to their clients. It is easy for clients to identify with their services, they can see them, understand them and engage with them. Appleton Greene tenaciously sticks to what they know and do best, corporate training. This ensures that there is never any conflict of interests." Verified by Endorsal.io F. CHINAGLIA ITALY star-alt star-alt star-alt star-alt star-alt "Olivetti SpA - P&L responsibility for the Office Automation Business in the EMEA region (7 subsidiaries) including IDS and OEM’s (International Direct Sales & Original Equipment Maker). Co-ordination and management of all Marketing & Sales activities within the division. Division reorganization from loss making (losing €10m) to profitability. Improved business performance through sales expansion and cost cutting. Turnover €300 m, FTE’s 300, Direct reports 10. Within 12 months was promoted from General Manager for Direct International Sales to Vice President of Sales and EMEA Director. In Olivetti he restored business profitability in 2 years; merged different country markets; opened new subsidiaries in emerging markets and closing some in WE and implementation of a strict cost cutting program in the Division. https://www.appletongreene.com/acs-transitional-growth" Verified by Endorsal.io M. ROBERTS UNITED STATES star-alt star-alt star-alt star-alt star-alt "US Army - Crisis Management. Ms. Roberts was the driving force that created our Strategic Communication Office from scratch, developing the processes and procedures and educating the command. Her efforts ensured key communications to allies in the Pacific had all words and images aligned with the desired messaging. She played an integral role in securing Chinese acceptance of aid for the first time in this command’s history. Her work enabled the command to project a powerful, yet helpful presence within the Pacific Rim Theater to assist and train our allies in keeping the area secure from regional threats." Verified by Endorsal.io G. BHALLA UNITED STATES star-alt star-alt star-alt star-alt star-alt "I had the pleasure of participating in two of Dr. Bhalla’s corporate training programs – Value Innovation and Customer Experience. In both programs, he successfully managed to cover a large amount of content in a very short time, especially for the Customer Experience program. His passion in Customer Experience Marketing is evident in the way that he teaches. The sessions are engaging and interactive; there is no passive learning in Dr. Bhalla ‘s programs. He often says that in order to understand the material, it is not enough to simply read it, one must wrestle with it to see the content in new ways and fully understand it. We did this through creative group projects, where he challenged us to apply program concepts to contemporary and relevant scenarios. Purposefully, he encourages each group to develop their own unique customer experience solutions so we can learn from each other. As a result of this action-based learning, I find the course concepts have been ingrained in my mind, and I frequently call upon the critical client-centric tools and frameworks that Dr. Bhalla taught me. https://www.appletongreene.com/acs-customer-experience" Verified by Endorsal.io P. SHORESH UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "The Appleton Greene Human Capital program is really a must for any organization that is a service industry or has a large HR department. We have to be able to measure all human activity and performance in financial terms and the HC program achieves this without making people feel like a financial resource." Verified by Endorsal.io S. MAURIN UNITED STATES star-alt star-alt star-alt star-alt star-alt "The Market Intelligence program opened up new markets for us that we never thought we would ever service. From our base in Miami we are able to service a large part of South America now, including Argentina, Chile, Mexico and mainly Brasil. We have also established a new distribution center in Sao Paulo. The MI program helped us to understand the different nuances of each market and the supply chain process that needed to be put in place. Companies spend and waste a lot of money when trying to enter new markets and when you consider the cost of the MI program, we saved an awful lot of money that would have been spent on clearing the path. The right information is mission critical." Verified by Endorsal.io S. GROSS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Relationship management is a critical success factor for any b2b service company and the Appleton Greene Relationship Management program improved our processes beyond recognition. We have always prided ourselves on being good at managing client relationships, but you can always improve, always. The cost of not improving is enormous and RM was a real game changer for us. We became more objective, more client-led and more able to satisfy our client needs by constantly improving the resources available to us. We have changed from being a very good band into an orchestra." Verified by Endorsal.io V. ROMANOV UKRAINE star-alt star-alt star-alt star-alt star-alt "It can be difficult sometimes for a company like ours, in a developing country, to think and operate on a global scale. We just do not have the contacts, the experience, the credibility, or the structure. Appleton Greene's Global Strategy program helped us to implement a process that changed our culture, our business model and our expectations. Our confidence grew together with our business. We not only have customers across 3 different continents now, but manufacturers and suppliers as well. It has been a fascinating journey and we now consider ourselves to be truly international. A very big thank you to our Learning Provider and Consultants." Verified by Endorsal.io MS. MITTERAND FRANCE star-alt star-alt star-alt star-alt star-alt "Tout investissement dans la formation est un investissement dans l'avenir. Cependant, un retour sur investissement peut être mesuré par des progrès graduels, aussi petits soient-ils. Appleton Greene a réussi à s'assurer que ses programmes sont axés sur les processus, ce qui signifie que les progrès sont faciles à voir pour tous ceux qui sont finalement impliqués." Verified by Endorsal.io MR. HODGKINSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Performance improvement has to be the core objective of any training program. At Appleton Greene, this is achieved by ensuring that each program incorporates the implementation of a tangible business process. As they say, processes drive business, but it is always people who drive processes. Therefore, this kind of productive and interactive training is mission critical for any company that trades internationally. https://www.appletongreene.com/acs-retirement-planning/" Verified by Endorsal.io D. CHRISTIE CANADA star-alt star-alt star-alt star-alt star-alt "The Market Validation program is an essential portion of the curriculum for our Venture Acceleration Program at VIATEC. Participants learn about the essential practices involved in validating a market and a business model broken across three separate days. Mr. Christie is our go-to facilitator, having trained well over 150 entrepreneurs over the last 8 years, typically scoring 9 out of 10 or better in all aspects of these workshops. His energy and enthusiasm for the topics covered is instilled in the participants, and his genuine interest in each of the ventures ensures that everyone receives custom attention. We have been extremely happy with Mr. Christie’s program, and we would highly recommend him to others. https://www.appletongreene.com/clp-cih-market-validation-program-mvp/" Verified by Endorsal.io DR. VALCHEV UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Deutsche Bank - Dr. Valchev has an excellent understanding and expertise of financial simulation and valuation models along with a thorough mathematical and analytical foundation. He is also very good in working across teams. When it comes to building risk models, he has clearly designed cutting edge models to compute exposures of path dependent trades across all asset classes. Dr. Valchev has distinguishing ability to design models and methodologies in credit risk space. I had the pleasure to work with him as part of the Credit Risk Methodology Group at Deutsche Bank in 2006/2007. He is a very dedicated professional with a strong theoretical and practical background in Risk Management. These skills, coupled with his strong sense of ethics and professional conduct, make him a very strong candidate and I highly recommend him. Dr. Valchev is a strong risk management professional with deep knowledge of counterparty credit risk specifics and derivatives modelling. He is always looking to the solution without losing the big picture of his sight. https://www.appletongreene.com/acs-investment-consulting" Verified by Endorsal.io J. CONNELL UNITED STATES star-alt star-alt star-alt star-alt star-alt "Mr. Connell was responsible for managing the Alliance between Jacobs and Coors Brewing executing and delivering a significant project portfolio over a 4-year period. During his tenure, the project team significantly improved the multi-project execution methodology and outcomes for the brewing, packaging, utilities and infrastructure projects in multiple breweries and project locations throughout the USA. This enabled the client to achieve its expansion objective by the successful execution of the various capex, opex and sustaining capital projects in the portfolio. The Value Engineering (VE) program that was applied, yielded approximately 20% savings of total installed cost for the client. https://www.appletongreene.com/acs-project-excellence" Verified by Endorsal.io MR. SIANO UNITED STATES star-alt star-alt star-alt star-alt star-alt "Mr. Siano led multiple business transformation projects and advised the CMO, Senior VP of CRM and their staffs on digital marketing, CRM, customer experience, customer contact strategy, loyalty, Next Best Action, and marketing operating model. Additionally, he led teams that were enhancing marketing technologies, including data, successful integration and deployment of Campaign Management, DAM, MRM and retention/loyalty solutions. He was able to correct initiatives that were severely behind schedule and over budget. The disciplined approach to technology and process improvement led to a reduction of marketing and sales costs of 10% while simultaneously increasing rate of return on marketing expenditures by 3%. https://www.appletongreene.com/acs-marketing-transformation/" Verified by Endorsal.io P. BLAIN UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "The Financial Transformation program helped us to prepare the finance department for an impending merger. I have been through two mergers and this was by far the easiest. The program helped us to be and feel in control at every stage and this reduced the stress considerably. It enabled us to turn weaknesses into strengths and threats into opportunities and the organization was much better placed as a result. Anyone going through a merger should use this." Verified by Endorsal.io J. LUMB UNITED STATES star-alt star-alt star-alt star-alt star-alt "Hewlett Packard - HP’s optical storage business unit desired to improve its performance by getting closer to customers to enable tailoring of solutions that matched regional customer experience expectations and improve profitability. Utilizing regional market and total customer experience analyses, Mr. Lumb's program helped HP’s business unit to design and transition its business unit model from a centralized global model to a global technology hub and 3 solution strategy/solution delivery-focused regional business units (Americas, APAC and EMEA). During this transformation, clear cross-functional roles, responsibilities, processes, information flows, and metrics were well defined and implemented. The end results were better regionalized products and processes optimized to deliver and did deliver superior performance in each region. https://www.appletongreene.com/clp-product-lifecycle" Verified by Endorsal.io S. CHOPRA UNITED STATES star-alt star-alt star-alt star-alt star-alt "HSBC - Mr. Chopra was a part of the Global Change Management Team which delivered a new Finance Centre of Excellence by aggregating and migrating similar global processes under one roof. Processes were then re-engineered thereby delivering a two tier savings, first around labor arbitrage and other by making the processes more efficient – overall saving of approximately 15% was delivered. https://www.appletongreene.com/acs-change-strategy" Verified by Endorsal.io H. POLANSKI POLAND star-alt star-alt star-alt star-alt star-alt "We started off with the Appleton Greene Public Relations program something like 20+ years ago and have now implemented the Brand Repositioning, Product Development, Cultural Integration and Lean Management programs. It really helps that all of the workshops follow the same structure because we are used to this and the project studies ensure that each part of the processes are properly implemented. Well designed, well implemented and well supported." Verified by Endorsal.io L. MICHAELS CANADA star-alt star-alt star-alt star-alt star-alt "The Business Modeling program ensures that our business models are constantly reviewed and updated. It is just about the most important function of every business. As a Venture Capital company we were used to implementing the program with new investments. It never occured to us to continue implementing it within our successful client portfolio, but once we started doing so, our success rate and ROI increased substantially, because less was being left to chance. I would recommend this program to any business, particularly well established ones." Verified by Endorsal.io K. ANDERSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Sheridan Community Hospital Foundation My work with this community hospital foundation has focused on board development, fundraising campaign support, and communication strategies. I was initially retained to conduct a community assessment regarding the foundation’s communication with their supporters and the community at large. The foundation staff wanted feedback from the community as to perceptions of the foundation’s effectiveness prior to launching a large fundraising campaign for the hospital the foundation supports. Based on feedback from the community assessment, my work continued with the foundation in a training capacity for the foundation board of directors. I worked with them to provide clarity as to their role in fundraising for the organization, as well as giving them tools and training to actively participate in large-scale philanthropy associated with the fundraising campaign. They are on track to reach their fundraising goal of $4.4M by June 30, 2021. https://www.appletongreene.com/clp-cih-non-profit-leadership" Verified by Endorsal.io R. LYNCH UNITED STATES star-alt star-alt star-alt star-alt star-alt "As Senior Director of Global Purchasing at Procter and Gamble we owned our sourcing methodology and managed the businesses in our flagship business units. Prior to Mr Lynch’s engagement, P&G had just failed in its efforts to install a Supplier Relationship Management System for a number of reasons – poor strategic partner selection criteria, cross-business unit disagreements, changing business needs, and a reward system that rewarded number of strategic relationships instead of number of appropriate relationships. Mr. Lynch’s approach dealt with the systems architecture, best practices, and tools to deal with these kinds of problems. Initially I felt this would be the typical consultant and training engagement, but as we got to know each other, it became a powerful strategic relationship. His concepts and implementation approaches were able to be tweaked to be good fit with Procter’s culture and his advice was so valuable that once the Corporate approaches were installed he became a resource for several diverse cross functional business units (Diapers, Feminine Protection, Health Care, Beauty Care, Fabric and Home Care, and Information Technology) to tailor his approaches to their unique needs while maintaining a common platform across the entire company. This helped us create an approach that was both decentralized and centralized without undue conflict. His intellectual capital about strategic fit between companies became part of our long term supplier innovation and supply base methodology, and also enabled numerous P&G/supplier Connect and Develop successes for new products. This engagement lasted for several years, even after my retirement from P&G. https://www.appletongreene.com/clp-cih-collaborative-excellence" Verified by Endorsal.io L. WILKES UNITED STATES star-alt star-alt star-alt star-alt star-alt "We implemented the Business Expansion program through Appleton Greene across all departments several years ago. We realized that we had the market interest to achieve significant growth over a short period of time and we wanted to ensure that we were well prepared. The program provided us with a clearly defined process which could be implemented within all departments simultaneously and this really helped us to achieve buy-in and commitment from key stakeholders throughout the organization at the same time, which was invaluable. We still use the same multi-departmental process today." Verified by Endorsal.io DR. PHILLIPS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Lockheed Martin - During my 4-year span working with Dr. Phillips, we employed his CX engineering frameworks, concepts and methodologies to great competitive advantage. During that period, He acted tirelessly to provide training, coaching and consulting to the many people involved in the new business capture process. The customer value propositions he created using his novel process of ‘becoming the customer’ were a significant factor in our capture teams’ winning about 85 of every 100 dollars that we bid on, and in some years achieving even higher numbers. This performance was substantially higher than my business had previously achieved. I attribute this directly to Dr. Phillips’ efforts which showed us new ways of thinking and interfacing with our customers. He supported complex new business capture teams composed of people with very diverse backgrounds both technically and experientially, never missing a beat in engaging them all, teaching them and ultimately resulting in their fully embracing his techniques. This had significant long-lasting benefits for the organization. He worked with us on some of our largest and most significant programs, resulting in several huge wins for us. Among my most memorable experiences with him were the government debriefs when the proposal evaluators cited elements of our value proposition as what differentiated us from the competition and resulted in our selection. https://www.appletongreene.com/clp-cih-cx-engineering" Verified by Endorsal.io H. PATEL UNITED STATES star-alt star-alt star-alt star-alt star-alt "Sierracin - This privately owned aerospace firm was established in the 1950’s and sanctioned by the US government as one of a select group of suppliers to the armed forces. The campus included research, process, and production operations, which expanded to a new Special Technology Group in 1990’s. Mr. Patel reported to the President of the Special Technology Group (STG) as the Senior Consultant responsible for supporting the commercial, military, and after-market business cells. His role as the leader of the teams in this group was to integrate all business cells to increase operational efficiencies and enhance our research and development standing within the facility and our clients. The site was re-establishing itself as a premier contractor to the US government and commercial airlines. Our experienced employees had retired and influx of new engineers and technologists that were hired did not possess the prerequisite project management skills to achieve this objective. The President of the STG (direct report to owner of Sierracin) introduced a site goal to improve upon this with project management methodology, site wide lean manufacturing training, green and black belt certification. His work enabled scientists, controls and robotics engineers, process engineering, throughout the design, plan, build, launch of product on 11 aircraft transparency production lines across 24/6 business cells for Boeing, Lockheed, Northrup, McDonnel Douglas, Airbus. The projects assigned were challenged by weekly government audits to ensure compliance to MIL-SPEC. Mr. Patel received a secret clearance to continue work with our military clientele to design processes, test methodologies and failure analysis, some of which were benchmarked at PPG Aerospace. His main contribution was to strengthen our governance structure by introducing operational and scientific discipline within the group by empowering and coaching to communicate effectively across business cells. https://www.appletongreene.com/acs-business-process-improvement" Verified by Endorsal.io D. ARNOUD FRANCE star-alt star-alt star-alt star-alt star-alt "While we have used Appleton Greene bespoke programs on a number of occasions to great effect, it is always preferable to purchase standard (off-the-shelf) programs where at all possible, because they encompass a wider variety of users who have together all contributed towards fine tuning the programs’ efficiency and functionality. The more a program is used, the better it becomes given time. A good Appleton Greene program is like a good wine, tried and tested ingredients and perfected over a sustainable period of many years." Verified by Endorsal.io MR. ASHADE UNITED STATES star-alt star-alt star-alt star-alt star-alt "Siemens - Annual Revenue at one of the manufacturing plants was approximately $170M per year. However, warranty costs (this was the cost associated with addressing post sale quality issues of the product) were historically 3% of annual revenue. Mr. Ashade was tasked with reducing this line item by 30% for the year. He was able to get this reduced to 1.3% of annual revenue which equated to a 58% improvement, or almost double the initial goal. https://www.appletongreene.com/acs-business-operations" Verified by Endorsal.io G. DIETRICH GERMANY star-alt star-alt star-alt star-alt star-alt "Das Programm Künstliche Intelligenz hat uns wirklich geholfen, uns auf die Verbesserung unserer Prozesse für die Automatisierung zu konzentrieren. Diese Verbesserung führte zu einer verbesserten Leistung, reduzierten Kosten und verbesserte die Qualität des von uns hergestellten Produkts. Es gab uns eine Arbeitsstruktur, die wir intern nutzen konnten und die wir noch heute tun. Eine Sache, die ich an Appleton Greene wirklich liebe, ist, dass Sie immer genau sehen können, was Sie kaufen möchten." Verified by Endorsal.io S. ERICKSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Filmtec Corporation - We brought Mr. Erickson in as a consultant to help us improve our operations during the early transition right after The Dow Chemical Company bought us. He quickly showed us his capabilities as he worked across multi-functional departments. He brought cohesiveness and a level of knowledge and expertise that were missing in the organization. He was an active part of the business management team which consisted of sales, marketing, and finance managers of Dow. This team was responsible for running and growing the business. He assimilated well into the team. He was an instrumental part of the team in improving our business capacity that helped the company grow by over 300% in less than five years. He interacted well with all levels of personnel, from Dow executives to the people on the floor. We appreciate all he did to help us make the purchase of FilmTec the success it was. https://www.appletongreene.com/clp-business-optimization" Verified by Endorsal.io J. MCDONALD UNITED STATES star-alt star-alt star-alt star-alt star-alt "I have always loved learning, it has always been like a hobby for me. Whoever my employer is I am always the first to take part in any training that is available. You always learn something. For me, training was always a way to absorb new ideas, to think in an innovative way and to gain invaluable knowledge. My first exposure to an Appleton Greene program was with my previous employer. I was taken back by the fact that the program was used as a vehicle to implement a tangible process within the organization. There was only one workshop every month and this enabled me to integrate what we had learned before moving onto our next workshop. This ensured that each part of the process was actually implemented. I was really impressed with this and had not seen anything like it before. My current employer has implemented 2 Appleton Greene programs. They work in moreorless the same way, even though the subject matter is different, which gave me a head start and I was able to absorb and implement far more as a result. Undoubtedly the most productive programs I have been involved in." Verified by Endorsal.io F. PICKENS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Being a VC in Australia, it can be very difficult doing business beyond Australasia and Asia, because of the difference in time zones and competition beyond the boundaries of our traditional market. Appleton Greene's Globalization Strategy program provided us with the tools and resources to change this. Geographical location should never be a mitigating factor in your success as a business today, given the global reach of the internet. But you still need to understand how to position yourself within the global market and how to use global resources that might be available to you. We need to start seeing ourselves as international companies and this does not just mean where we develop new business. It also includes our suppliers, employees, stakeholders and every aspect of business operations. This has broadened our horizons and financial portfolio considerably." Verified by Endorsal.io G. ROBINSON UNITED STATES star-alt star-alt star-alt star-alt star-alt "Mr. Robinson supported the Atlas Mine Site Committee with design services at the Atlas Mine Area Superfund Site near Coalinga, California, on land owned by the U.S. government and private parties. The site consists of three open pit asbestos mine surfaces, stockpiles of asbestos waste material, an abandoned mill building, and surface debris. The consent decree entered into by the U.S. EPA and the Atlas Mine Site Committee members required the grading of asbestos, demolishing and disposing of the mill, constructing drainage control structures, conducting a re-vegetation pilot project, and implementing an operation and maintenance (Q&M) program. He reviewed the existing site database and the proposed conceptual remediation plan. then conducted a geotechnical field investigation of the site to generate information necessary for design of the remediation structures. Based on the investigation, recommended several changes to the conceptual and drainage plan that resulted in a more efficient and cost-effective remedial design. prepared the final remedial design documents that formed the basis of the construction bid package. In addition to the design specifications, prepared the Operation and Maintenance Plan, the Construction Quality Control Plan, the Project Schedule, and the Worker Health and Safety Plan. He also conducted an evaluation of asbestos toxicity, potential exposure pathways, and sensitive population evaluations associated with the mine in California., critically reviewed methodologies used by EPA subcontractors for air modeling, ambient air monitoring, surface-water modeling, and assessment of site-specific exposure to asbestos fibers. https://www.appletongreene.com/clp-cih-sales-generation" Verified by Endorsal.io DR. HOUSE UNITED STATES star-alt star-alt star-alt star-alt star-alt "Dr. House is the Association of California Water Agencies (ACWA) energy consultant, representing 500 water agencies which are responsible for over 90 percent of the water delivered in California and is the California Rural Water Association (CRWA) energy specialist, representing over 1,100 rural water and wastewater systems. He works for the California Public Utilities Commission as an expert witness on transmission issues and their water-energy expert. He is the Energy and Efficiency Trainer for the National Rural Water Association (NRWA). He is also an investment management expert consultant in the water and energy areas for: Gerson Lehrman Group-GLG Scholar Program; eWork Markets; Price Waterhouse-Vantage Marketplace; Roundtable Group; Standard & Poor’s Society; and the Coleman Research Group. He has been responsible for the training and installation of over 25 small hydroelectric facilities in Southeast Asia. I would have no hesitation in recommending him. https://www.appletongreene.com/acs-sustainable-development" Verified by Endorsal.io J. THOMPSON UNITED KINGDOM star-alt star-alt star-alt star-alt star-alt "Appleton Greene has detailed information guides for every program and service and this makes it much easier to understand what you are being asked to buy. Also very happy with all of the consultants and learning providers that we have had from Appleton Greene." Verified by Endorsal.io DR. MEEKS UNITED STATES star-alt star-alt star-alt star-alt star-alt "Sigma Health Consulting is a niche healthcare/healthcare technology consulting firm in the Washington, DC area providing healthcare delivery and healthcare technology consulting services to the Veteran’s Administration (VA), US Department of Defense, and various commercial health networks and facilities from time to time. Dr. Meeks provided health care technology consulting and portfolio product management SME in supporting Sigma’s VA customer in a variety of roles and expectations. He most recently provided technology management expertise as a project/product manager guiding a portfolio of interactive patient-facing and/or provider-facing web & mobile health apps for VA providers and Veterans. https://www.appletongreene.com/acs-technology-innovation" Verified by Endorsal.io DR. BHALLA UNITED STATES star-alt star-alt star-alt star-alt star-alt "Capital One - Dr.Bhalla invests time in open listening and observation, and quickly absorbs critical information and details. Once having formed thoughts and opinions, he is a thoroughly engaging communicator, whether addressing a large group or an individual. He effectively shares his ideas and recommendations with a personalized and customized approach that is always on target, leaving a listener inspired! A few examples follow. By leveraging Dr.Bhalla’s professional expertise at integrating qualitative and quantitative data into insightful findings, I was able to bring added value to my larger team. This greatly benefited my organization from a business perspective, and allowed me to grow personally. He also worked effectively with senior leadership, and staff at all levels, to collaborate and advise on effective solutions to problem issues as an internal advisor. His sought-after counsel was a key input in organizational decisions. https://www.appletongreene.com/acs-soulful-leadership" Verified by Endorsal.io MR. AREVALO MEXICO star-alt star-alt star-alt star-alt star-alt "El programa de Planificación Colaborativa demostró ser la piedra angular de nuestro éxito en las Américas, lo que nos permitió identificar a las partes interesadas clave tanto interna como externamente y operar de una manera que beneficiara a todos. Como empresa de logística, esto no solo es importante para nuestros clientes, también es importante para nuestros proveedores, porque uno depende del otro. Nos permitió tomar mejores decisiones y contar con la aceptación y el compromiso de todos los interesados." Verified by Endorsal.io D. DELANEY UNITED STATES star-alt star-alt star-alt star-alt star-alt "No hesitation in recommending Appleton Greene. Their programs are all process driven, in other words their programs are used as vehicles to implement tangible processes. We use at least one process within all departments now. Employees can come and go but the process remains and this provides structure and stability. It is not easy to change or implement a new process but Appleton Greene uses a collaborative approach to make this a smooth transition and the support provided is really excellent." Verified by Endorsal.io Page load link Go to Top APPLETON GREENE & CO * Information * Our History * Mission * Offices * Back * Services * Corporate Training * Standard Programs * Bespoke Programs * Training Process * Back * Clients * Client Profile * Client List * Industry Sectors * Client Testimonials * Back * People * Consultants * Learning Providers * Appleton Greene * Consulting Companies * Back * Locations * The Americas * Head Office * United States of America * Canada * South America * Back * Europe * Europe * Switzerland * Back * Asia * Middle East * India and Pakistan * China * Japan * Far East * Back * Other * Africa * Australasia * Back * Back * Publications * Customer Service * e-Business * Finance * Globalization * Human Resources * Information Technology * Legal * Management * Marketing * Production * Back * Contact * Search Consultants 4.9/5 123 verified reviews & testimonials All 123 Endorsal 123 — "undefined" Endorsal testimonial Appleton Greene & Co is rated 4.9/5 from 123 reviews & testimonials. 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