www.paycor.com Open in urlscan Pro
141.193.213.21  Public Scan

Form analysis
1 forms found in the DOM

GET /

<form class="menu-search-form" method="get" action="/" role="search" __bizdiag="115" __biza="WJ__">
  <label for="menu-search-63517ee271f9e"><svg width="24" height="24" viewBox="0 0 24 24" fill-rule="evenodd">
      <title>Search</title>
      <path
        d="M23.809 21.646l-6.205-6.205c1.167-1.605 1.857-3.579 1.857-5.711 0-5.365-4.365-9.73-9.731-9.73-5.365 0-9.73 4.365-9.73 9.73 0 5.366 4.365 9.73 9.73 9.73 2.034 0 3.923-.627 5.487-1.698l6.238 6.238 2.354-2.354zm-20.955-11.916c0-3.792 3.085-6.877 6.877-6.877s6.877 3.085 6.877 6.877-3.085 6.877-6.877 6.877c-3.793 0-6.877-3.085-6.877-6.877z">
      </path>
    </svg><span class="screen-reader-text">Search</span></label>
  <input id="menu-search-63517ee271f9e" name="s" type="search" placeholder="Search..." tabindex="0">
</form>

Text Content

___


 test 33 

Services and Support

Skip to content
Paycor
Toggle Menu
 * Investors
 * Customer Service
   Caret Down
   * Contact Support
   * Customer Hub
   * Implementation + Onboarding
 * Sign In

 * HCM Software
   Caret Down
   * HCM Software
   
   * * HR + Payroll Software
     
     * Payroll Software
     * Expense Management Software
     * HR Software
     * Analytics
     * COVID-19 Products & Services
   
   * * Talent Management
     
     * Recruiting Software
     * Onboarding Software
     * Talent Development
     * Compensation Planning
   
   * * Workforce Management
     
     * Time + Attendance Software
     * Scheduling Software
   
   * * Employee Experience
     
     * Pulse Surveys
     * Learning Management System
     * Career Management Software
   
   * * Benefits Administration
     
     * Benefits Software
     * ACA
     * Workers’ Compensation
 * Who We Serve
   Caret Down
   * Who We Serve
   
   * * By Industry
     
     * Healthcare
     * Manufacturing
     * Restaurants
     * Retail
   * * Professional Services
     * Nonprofits
     * Education
   
   * * By Role
     
     * Finance
     * HR
     * Payroll
   
   * * By Company Size
     
     * 1–9 Employees
     * 10–49 Employees
     * 50–250 Employees
     * 250-1,000+ Employees
 * Partners
   Caret Down
   * * Partners
     * * BrokersWe offer a consultative approach that aligns with your business
         development & client retention strategies.
       * Retirement Services360-degree integrations with top 401k record keepers
         provide the access and automation your clients need.
       * CPAsInstantly access HR & payroll data with real-time analytics to
         guide decision-making.
       * Private EquityWe understand the unique needs of PE firms and can help
         optimize HCM throughout the investment lifecycle, creating value across
         your portfolio.
     * * Product Technology PartnersPaycor’s technology & service alliances give
         customers the opportunity to grow and expand their business with fully
         vetted partnerships.
       * Marketplace →Paycor Marketplace is a collection of our industry-leading
         partners and products.
       * Franchisor OpportunitiesPaycor’s partnership program with franchisors
         is designed to reduce costs and mitigate risks for your franchise
         owners.
   * * IntegrationsPaycor’s extensive network of powerful retirement and
       benefits integration partners offers seamless transfer of HR, payroll,
       retirement and benefits data in order to meet your clients’ unique needs.
 * Resource Center
   Caret Down
   * * HR Center of Excellence (Resource Center)
     * * WebinarsOur extremely popular and well-attended webinars cover all the
         latest HR and tech trends.
       * Case StudiesOur clients are our heroes. Check out our case studies and
         testimonials and you’ll see why.
     * * Guides & WhitepapersGet expert advice and helpful best practices so you
         can stay ahead of the latest HR trends.
       * HR GlossaryLearn a lot in a little bit of time–browse our HR
         explainers.
   * * Perspectives+It’s time to be agents of change. Access collaboration tools
       and resources that help champion equality and promote DE&I best practices
       in the workplace.
 * Company
   Caret Down
   * * Company
     * * CareersThere’s never been a better time to join Paycor. We’re growing,
         and we want to hear from you.
       * Our Leadership TeamPaycor’s leadership brings together some of the best
         minds in the business and the results speak for themselves.
     * * LocationsCheck out Paycor’s national presence.
       * DE&ISee how we’re taking the right STEP toward inclusion and belonging.
       * News + PressPaycor’s always in the news for innovation, hiring and
         more. See what’s new today.
   * * Introducing Paycor StadiumThe Cincinnati Bengals and Paycor announce
       stadium naming rights partnership, further strengthening their shared
       vision and commitment to the Cincinnati community.
 * Talk to Sales
   Caret Down
   * * Talk to Sales
     * * Plans + PricingLearn more about our product bundles, cost per employee,
         plans and pricing.
       * Watch a Demo →View our product demos to get a deeper dive into the
         technology.
     * * Take a Guided Tour →Seeing is believing. Check out this guided tour to
         see for yourself how our platform works.
       * Solution FinderTell us about your organization and what you want to
         accomplish and we’ll recommend a custom solution.
     * Talk to Sales: 855-752-8564
   * * Contact Sales TodayContact us or call us today at 855-752-8564 to
       schedule a meeting with a sales representative and learn how Paycor can
       give you a competitive advantage.
 * Take a Guided Tour
 * SearchSearch

Paycor Support


SERVICES + SUPPORT

If you’re a payroll or HR admin using Paycor software, or you’re an employee of
a company that partners with Paycor, this section will answer almost any
question you can think of. If you don’t see your question here, visit the Paycor
Support Center to contact us or use our enhanced knowledge base.




For EmployeesFor Administrators
TabsFor EmployeesFor Administrators


FAQS

If you need additional help or your question hasn’t been answered, search for
more details on the Employee Knowledge base. To access, navigate to Perform ->
Get Help -> My Knowledgebase or go to support.paycor.com. Paycor Customer
Service can only assist registered account administrators for your organization.


CHANGE PASSWORD:

 1. Sign in on https://hcm.paycor.com/authentication/signin with your existing
    password
 2. Click on My Settings in the top right corner
 3. Under Security, click on the link to “Change Your Password…“


FORGOT OR DON’T KNOW YOUR PASSWORD:

 1. Go to www.paycor.com, and click on Sign In.
 2. Skip the Username and Password fields
 3. Click on the “Forgot your Password?” link
 4. Then follow the on-screen instructions.


UPDATE DIRECT DEPOSIT INFORMATION:

We can help with that. But first, your company HR or payroll administrator must
grant you access to edit your direct deposit information. Once you’ve received
access:

 1. Go to www.paycor.com, and click on Sign In.
 2. From the menu, go to Profile Summary
 3. Click on Compensation
 4. Click on Direct Deposits
 5. Update your information

If you need immediate help, please reach out to your company administrator.


I FORGOT MY USERNAME:

You came to the right place! Please click here to recover your username. You
will be directed to a page where you will enter the email address you used to
register. Then, you will receive an email with your username.


WHEN WILL MY W-2 BE AVAILABLE?

Paycor will mail all W-2 forms before the end of January. Your W-2 will be
available online at www.paycor.com within four days of leaving Paycor’s offices
(roughly around the same time you receive a physical copy in the mail). You can
download or print your W-2 from www.paycor.com at that time.

Note: If you can’t access your W-2 online or have not received a physical copy
by January 31, contact your employer’s HR administrator.


EMPLOYEE SUMMARY AND SETTINGS: THE BASICS.

Need to access your paystub? View personal information? Here are some helpful
tips to view your employee information in Paycor.

 1. Go to www.paycor.com and click Sign In.
 2. Enter your User Name and Password and click the Sign In button.
 3. Hover over Me. Then, click on Profile Summary.

Here, you can view specific details about you, including your contact
information, paystubs and compensation history.


PTO BALANCE OR BENEFITS QUESTIONS.

Please reach out to your company’s HR or payroll administrator for support.


HOW DO I VIEW MY PAYCHECK?

 1. Go to www.paycor.com and click on Sign In.
 2. From the menu, go to Pay Stubs
 3. Click on View PDF for the check needed.

To learn more about Pay Stub, check out the Interactive Pay Stub.


FAQS

If your question is not answered below, you can get help by logging in to the
Paycor Support Center and searching our expanded knowledge base. You can also
live chat with a Paycor advocate. If you still need help, you can call us at
855-565-3285 Monday through Friday, between 8am and 8pm EST for Payroll and 8am
and 6pm EST for all other products.


HOW TO FIND YOUR CLIENT ID:

 1. To find your client ID, navigate to your Pay Employee or Configure Company
    menu options under the Company tab. 
 2. At the top, under the tabs, you will see what client ID you are logged in
    to. 
 3. You can also navigate to the Home tab and you will see the current Client ID
    that you are logged into just below the blue “Contact Us” button.


PASSWORD RESET:

To change your existing password:

 1. Sign in on www.paycor.com with your existing password
 2. Click on My Settings in the top right corner
 3. Under Security, click on the link to “Change Your Password…”


FORGOT OR DON’T KNOW YOUR PASSWORD:

 1. Go to www.paycor.com, and click on Sign In.
 2. Skip the Username and Password fields
 3. Click on the “Forgot your Password?” link
 4. Then follow the on-screen instructions.


NEW EMPLOYEE INFO, TAXES:

It is necessary to add a tax code at the company level first in order to later
use that tax code for an employee.

If you wish to edit whether a tax is currently calculating for an employee,
change the Calculate setting between ON or OFF.

Steps:

 1. Click Manage Employees.
 2. Double-click the employee receiving a new deduction.
 3. Click Compensation from the navigation menu on the left.
 4. Select Taxes.
 5. System will display taxes already assigned to the employee and their default
    details. Make any necessary changes.
 6. Review the settings, and then click Save.

Download Guide: Taxes

If configuring Taxes for a member of the Clergy, download this guide: Tax Setup
for Clergy (Manage Employees)


ADDING A MANUAL CHECK:

Users are able to record manual checks issued to employees at any time. Although
Paycor is not issuing the check to the employee (the employer is doing this
on-site), users must enter the information into the system to ensure accurate
YTD (Year-To-Date) totals.

Users may also print the check if they have purchased check stock from one of
Paycor’s designated vendors.

Download Guide: Adding a Manual Check


UPDATING DIRECT DEPOSIT INFO:

As an administrator, you are able to set up Net Direct Deposits or Partial
Direct Deposits for any employee.

Steps for an administrator:

 1. Click on Manage Employees.
 2. Double-click the employee receiving the new deduction.
 3. Click Compensation from the navigation menu on the left.
 4. Select Direct Deposit.
 5. All direct deposit accounts attached to this employee will be displayed.
    Modify and add as needed.
 6. Verify the banking information is correct and click Save.

Download Guide: Direct Deposits


CHANGING OR UPDATING CHECK DATES:

The Select Payrun screen in the Pay Employees module displays current and future
payruns which can be accessed in order to process payroll.

Many users will only have one client in Perform, but if you have multiple
clients follow these steps to select the proper client.

In the Pay Employees module, click the Select Client dropdown to view all
clients available to you. Select the appropriate client. The scheduled payruns
for the selected client will then display. It is important to always verify that
the correct client, payroll, and paygroup are being selected.

Learn how to:

 * Selecting a Client
 * Selecting a Payrun
 * Adding a Payrun
 * Edit Payrun Dates
 * Resetting a Payrun
 * Import Job Costing information
 * Paying Retroactive Pay to Employees (Perform Payroll, Perform HR and Perform
   Time customers only)

Download Guides: Payruns, Processing a Payrun, Importing Job Costing
Information, Automatic Retroactive Pay


VOIDS AND STOP PAYMENTS OF CHECKS:

Users have the ability to view compensation history for each individual
employee. Compensation can be viewed as individual pay stubs, or as a period
summary. In addition, users with the proper security privileges will be able to
void checks for an employee when necessary.

If the check you wish to void was issued in a prior quarter, you will see a
message indicating that this could result in necessary changes to the tax
information that was filed for the quarter.

Steps to void a check:

 1. In the Manage Employees area, select the appropriate employee and click
    their name.
 2. In the left navigation, select Compensation. Then click on Compensation
    History.
 3. Select the Pay Stubs page.
 4. Locate the appropriate check, and click the Void button.
 5. This voided check will be added to the next scheduled payrun.
 6. Once the payrun is processed, the voided check will still appear but will
    have a line through it. Additionally, a new line will be added with the
    check details in italics showings the successfully voided transaction.

Download Guide: Employee Compensation History


HOW TO SET UP A 1099 EMPLOYEE:

An individual may receive a 1099 for a variety of reasons with the most common
being they are an independent contractor for a company.

The type of 1099 may vary based on from where the income is coming. Typical
reasons for a 1099 come from Independent Contractors, interest and dividends,
withdrawals on retirement account, rent, royalties, or even some government
payments.

Steps:

 1. Set up the appropriate 1099 earning code
 2. Configure Settings then Save
 3. Add the policy to an employee

Download Guide: 1099s


SETTING UP HEALTH SAVINGS ACCOUNTS (HSA):

Health Savings Accounts are for individual employees, under the age of 65, in a
high deductible health plan. The plan’s deductible and out of pocket expenses
must following guidelines you can find online.

Learn more:

 * Reporting Requirements on W-2
 * Questions to ask before setting up your HSA Contributions
 * Employee Contributions
 * Employer Contributions
 * HSA Exemptions

Download Guide: Setting Up Health Savings Accounts


REGISTER FOR A USERNAME:

When you are granted with employee level access in Perform, an administrator at
your company creates a record in Perform where your personal, contact, and other
information is stored. When that happens, you should receive instructions on how
to register so that you can access and update your information as designated by
your employer.

Download Guide: Register for a Username


HOW TO REQUEST A COPY OF PAYCOR’S SOC 1 OR SOC 2:

If you are a Paycor customer and would like a copy of Paycor’s SOC 1 or SOC 2,
please visit the Paycor Support Center here. All Paycor Administrators have
access to the Paycor Support Center by logging into Paycor.com and clicking on
Get Help.

For CPAs of current Paycor customers, please ask your client to download the
forms using the instructions above.

If you are no longer a customer of Paycor and are needing a copy Paycor’s SOC1
or SOC2, please email deactivationsupport@paycor.com for assistance.


HOW TO LINK EMPLOYEE RECORDS:

The Link Employee records feature allows you to view and link employee profiles
that have the same Social Security number. This gives the ability to allow for
demographic information of the same employee to flow between multiple client
IDs.

Alternatively, this feature allows for an easy way to view and correct the SSN
for profiles with the same SSN within a company relationship if the profiles are
not the same person.

Download Guide: Link Employee Records


WHEN WILL MY W-2 BE AVAILABLE?

Paycor will mail all W-2 forms before the end of January. Your W-2 will be
available online on www.paycor.com within four days of leaving Paycor offices
(roughly around the same time you receive a physical copy in the mail); you can
download or print your W-2 from www.paycor.com at that time.

NOTE: If you aren’t seeing your W-2 online or have not received a physical copy
by January 31, contact your HR or payroll representative.


PAYCOR CUSTOMER SERVICE HOURS:

If your question is not answered here, you can get help by logging in to the
Paycor Support Center and searching our expanded knowledge base. You can also
live chat with a Paycor advocate. If you still need help, you can call us
at 855-565-3285 Monday through Friday, between 8am and 8pm EST for Payroll and
8am and 6pm EST for all other products.


WHERE CAN PAYCOR RECRUITING (FORMERLY NEWTON SOFTWARE) CLIENTS GO FOR SUPPORT?

You have access to the Knowledge Base, complete with articles, training videos,
and screenshots for you to reference at any time.


UNDERSTANDING THE PAYCHECK:

Where to locate Paystub.

 1. Go to www.paycor.com and click on Sign In.
 2. From the menu, go to Pay Stubs
 3. Click on View PDF for the check needed.

To learn more about Pay Stub, check out the Interactive Pay Stub.

NEED EXTRA HELP OR WANT TO TALK?

Customers call 855-565-3285

If you are a Paycor Administrator you can contact Paycor Support by calling us
at 855-565-3285 Monday through Friday, 8am to 8pm EST.

Additional Support?

Employees of organizations that partner with Paycor should contact their HR
administrator.


CUSTOMER HUB

“Take Care of Customers” is Paycor’s most important guiding principle. Learn how
we support and empower our customers.

Learn More

 * HCM Software

 *  * HR + Payroll Software
      
      * Payroll Software
      * HR Software
      * Analytics
   
    * Talent Management
      
      * Recruiting Software
      * Onboarding Software
      * Talent Development
      * Compensation Planning

 *  * Workforce Management
      
      * Time + Attendance Software
      * Scheduling Software
   
    * Employee Experience
      
      * Pulse Surveys
      * Learning Management System
      * Career Management Software
   
    * Benefits Administration
      
      * Benefits Software

 *  * Company
      * Careers
      * Our People
      * Locations
      * News + Press
    * Services + Support
      * Customer Hub
      * Implementation + Onboarding

 * Quick Links
   
    * HR Center of Excellence
    * Webinars
    * HR Glossary
    * Ximble
    * 7Geese
    * Refer Paycor
    * Security
    * System Requirements

 *  * Privacy Policy

 * Copyright 2022

 * Services + Support
   855-565-3285

 * Talk to Sales
   855-752-8564

 * 
   Facebook
   
   
   Twitter
   
   
   Instagram
   
   
   YouTube
   
   
   LinkedIn
   
   
   pinterest
   

 * © 2022 Paycor, Inc  |  Refer Paycor  |  Privacy Policy  |  1-800-501-9462 |
   *Represents approximately 29,000 corporate clients covering 40,000 businesses
   employing people







PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer. More information
Allow All


MANAGE CONSENT PREFERENCES

STRICTLY NECESSARY COOKIES

Always Active
Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

PERFORMANCE COOKIES

Always Active
Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

FUNCTIONAL COOKIES

Always Active
Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

TARGETING COOKIES

Always Active
Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Confirm My Choices

Back Button

Back


PERFORMANCE COOKIES

Vendor Search Search Icon Filter Icon


Clear Filters

Information storage and access
Apply
Consent Leg.Interest

All Consent Allowed

Select All Vendors
Select All Vendors
All Consent Allowed

Confirm My Choices


We use cookies to personalize content and ads, to provide social media features
and to analyze our traffic. We also share information about your use of our site
with our social media, advertising and analytics partners.

Cookies Settings Accept All Cookies