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Effective URL: https://www.prodigaltech.com/
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Text Content

Got Spanish-speaking borrowers?
We've got you covered.
ProNotes is now available in Spanish. 
Got Spanish-speaking borrowers? We've got you covered. ProNotes is now available
in Spanish.
Learn more

Get more payments.
Our Solutions

STRATEGIC INTELLIGENCE



ProEngage


Determine the best time to contact each account

Intent to pay


Prioritize accounts most likely to pay

Complaints management


Identify & capture customer complaints

OPERATIONAL INTELLIGENCE



ProInsight


QA automation, scorecards and business insights


ProNotes


Real-time agent notes


ProAssist


Real-time agent coaching
Industries
Auto finance
Collections
Healthcare RCM
Lending
ResourcesCompany
Let's talk

Let's talk


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NEW: Increase payments and engagement with the best time and day for outreach.
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AI exclusively for lending and collections



MAXIMIZE PAYMENTS LIKE NEVER BEFORE.




Get more payments, faster, with the only genAI built for your business from
Prodigal.

Improve payment rates and transform customer engagement with current,
personalized strategies and plans you can’t get anywhere else.


Let's go

Let's go



AI that pays

Personalization for every customer to drive more payments.


Your future is here - cutting-edge AI has unlocked a new era of personalized
customer experiences to drive significantly higher payment rates.

Ready to get started?

Learn more
Learn more
Learn more

AI that pays

Digital engagement


Target outreach that literally pays by catching customers at the right day and
time with the right message so they’ll take action.

Daily updates to every account let you optimize open and click-through rates,
resulting in more payments.

Not using email or SMS yet? No problem - we can send one- and two-way messages
on your behalf.

Learn more
Learn more
Learn more

AI that pays

Intent-to-pay scores


You can save time and raise revenue by prioritizing account outreach by
propensity score. But most models rely on information that’s dated and
expensive.

Use genAI to analyze what’s happening in your customer accounts right now so you
can use real-time scores to drive your strategy.

Learn more
Learn more
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AI that pays

Channel strategies


Double your digital success rate by analyzing each accounts’ preference for text
or email and building a targeted strategy to meet customers where and when
they’re primed to act.

Learn more
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AI that pays

Personalized plans


An adaptive approach, available only with Prodigal’s custom AI, intelligently
adjusts to a consumer’s financial situation, building plans customized by
discount, frequency, and a number of installments.

This next-level personalization significantly reduces the drop-off rate of
engaged users from customer portals and improves collection rates across the
entire consumer lifecycle.

Learn more
Learn more
Learn more



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MATCH YOUR EXPERTISE WITH OURS.

Strategic
Engagement strategy
Dynamic prioritization models
Complaints management
Learn more

Operational
Compliance workflows
Automated notes
Agent effectiveness
Learn more



INDUSTRY SPECIALIZATION


Prodigal is the only AI built for consumer finance - trained on over 500M
 interactions.


99.8% ACCURACY


Get superhuman precision from a unique combination of your raw data, key
industry data, and Prodigal’s proprietary data.



CUSTOMIZATION


Prodigal’s genAI analyzes portfolio and account performance and preferences to
drive customer engagement.



POWER YOUR FUTURE.


Up to
24%
more email and text click-through rates

Up to
16%
more payments

Up to
30%
more agent productivity
Modernize your operations

Lower costs with AI-powered intelligent operations


Put our AI to work analyzing every interaction you have with your customers so
you can optimize the work you do.


Meet the solutions
Meet the solutions
Modernize your operations

Solve agent performance pains with ProAssist


With high staff turnover and mixed performance, you need a way to coach every
agent to the top. Real-time, responsive agent assistance slashes ramp time X%
and supports peak performance from every agent.


Learn more
Learn more

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Modernize your operations

Capture conversations accurately with ProNotes


Slash handle time and let your team focus on your customers by incorporating
after-call notes with AI that understands context and content.


Learn more
Learn more

Learn more
Modernize your operations

Manage in minutes


Simplify management with automation so you can coach every agent to be a top
performer with customizable reports and dashboards so you can pinpoint the best
moments for training opportunities.

Easily share interactions with agents so they can learn, resolving performance
gaps so they can improve immediately.


Learn more
Learn more

Learn more

Built for you

Intelligent solutions for every part of our industry.
Wherever you are in consumer finance - lending, collecting, servicing, or
healthcare RCM - the daily obstacles of effectively connecting with customers,
members, and patients while driving payments are universal.


You deserve partnerships with companies that understand what you do and can help
you achieve your best outcomes.

Choose your business

Choose your business

Choose your business

Collections  - built for you

Boost payments and lift agent effectiveness.
Improve account prioritization and segmentation. Track and coach agents in real
time. Streamline slow and incomplete QA workflows, and automate tedious
note-taking so your team can focus on effectiveness. AI specially trained for
consumer finance and collections delivers intelligence and automation to
transform your results.

AI for collections


Lenders - built for you

Build better models and capture every complaint.
Feed prioritization and segmentation models with fresh, real-time data. Decimate
risk by automating complaint capture and compliance. Empower representatives to
focus on customers and build relationships.

AI for lenders


Auto finance - built for you

Keep payments current
and defaults low.
You can’t control record-high payments and interest rates. But you can head off
delinquencies, surrenders, and repossessions by improving account and outreach
strategies with automation and strategy customized for consumer finance.

AI for auto finance


Healthcare RCM - built for you

Ease patient payments and increase revenue.
Raise payment rates and patient satisfaction without increasing costs. Ensure an
empathetic and informed omnichannel experience for patients by analyzing
conversations and proactively designing solutions.

AI for healthcare RCM


Collections
Lenders
Auto finance
Healthcare RCM
Easy integrations



PRODIGAL SYNCS WITH STUFF YOU ALREADY USE.


Sometimes, software integrations can be clunky or complicated. But, we’ve solved
for that too. Our custom APIs were developed with your current software setup in
mind. Thus, helping to ensure simple, seamless, and successful product syncs
with platforms and tools you already use.

Safety and security



EXPERT SECURITY AND DATA PROTECTION.


You can rest assured knowing that the confidentiality, integrity, and
availability of your data is protected according to rigorous industry standards.
We possess SOC 2 Type II platform compliance and are PCI DSS certified. We
maintain up-to-date processes and controls with regular audits by internal and
external parties.

Since using Prodigal, I get the transparency across my business that gives me
peace of mind.”

Anna Donnelly
Vice President



Since using Prodigal, I get the transparency across my business that gives me
peace of mind."

Anna Donnelly

Vice President


With Prodigal, we’re confident that we’re catching 100% of all issues and we no
longer have to search for a needle in a haystack since we can zoom in on
problematic calls or issues immediately.”

Shaun Ertischek

Chief Compliance Officer and General Counsel


Prodigal is powerful. It's helped us identify opportunities to fix compliance
gaps, train agents, and increase productivity."

Neeraj Mendiratta

CEO






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G2 ratings and reviews


THE LARGEST AND MOST TRUSTED SOFTWARE MARKETPLACE.


More than 80 million people annually—including employees at all Fortune 500
companies—use G2 to make smarter software decisions based on authentic peer
reviews.

4.8 out of 5


Collect more, now.


READY TO CHAT WHEN YOU ARE.

Modernize every strategy and workflow so you can realize the revenue you want.
Let's get you started.

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JOIN OUR TEAM


Help expand our mission of introducing consumer finance intelligence to lenders
collectors and loan agencies around the world.

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60+
Customers
75
Team members
3
Continents
655 Castro Street Suite 2
Mountain View, CA 94041
(650) 802-7795
support@prodigaltech.com

Our Solutions
ProEngage
Intent-to-pay
ProInsight
Complaints Management
By Industry
Auto Finance
Collections
Healthcare RCM
Lending
Resources
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Case Studies
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Company
About Us
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