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Submission: On February 15 via manual from US — Scanned from DE
Submission: On February 15 via manual from US — Scanned from DE
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Skip to page content Get Help Toggle navigation * Log in GD KNOWLEDGE BASE HOW TO CHANGE HEG PASSWORD (EMPLOYEE) KB0015914 Authored by Matthew Allsop • 10 Views • 3mo ago • Article rating - 5 (*) (*) (*) (*) (*) To reset your password for the legacy HEG domain: Be sure to connect to the Global Protect or Heritage VPN before attempting to change your legacy HEG password. Not only is this required to access the EMEA Portal, it will also allow the device you are using to sync correctly with Active Directory once your password is changed, and ensure you do not have to use your old password for access to that device. Navigate to https://portal.godaddy.com/settings - or click on your EMEA portal Okta chiclet and click 'Settings' through the drop down menu under your name in the top right corner of the page (access to the EMEA portal requires your Okta/Jomax credentials when prompted): Complete the form shown to change your password for the HEG domain: Once you have completed the required fields (and met the password complexity requirements), click on update password. You should receive a success notification when complete (or a failure message if there is something missing/incorrect). Wait for 30 minutes to allow password synchronisation. After 30 minutes, your new password should now be useable with all legacy HEG tools. Helpful? Yes No 67% found this helpful -------------------------------------------------------------------------------- Rate this article ( ) ( ) ( ) ( ) ( ) ALSO IN AUTHENTICATION Okta MFA - Using Biometrics for Mobile Access 35 Views How to Reset Your Password 27 Views GDHosting Password reset 10 Views New Hire first time Password set 6 Views Request AD group for your Jomax/DC1 or for a Service Account 6 Views No other articles View all 6 articles KB TOP RATED * Humanscale DisplayLink Hub (*) (*) (*) (*) (*) * How to change HEG Password (Employee) (*) (*) (*) (*) (*) * Windows - GlobalProtect Connect Button Not Responding (*) (*) (*) (*) (*) * How to contact GET Help by phone - Mac (*) (*) (*) (*) (*) * How to Reset My Okta Verify (*) (*) (*) (*) (*) KB TOP VIEWED * Yubikey - How to Set Up 971 Views * Yubikey - How To Seed A Yubikey 604 Views * VPN setup on GD issued laptops (Global Protect) 272 Views * Employee Device Standard 229 Views * Telecom Troubleshooting Guide 184 Views