www.amazon.ca
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2600:9000:215f:2400:a:23be:a692:22e1
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Submitted URL: https://www.amazon.ca/gp/f.html?C=1Z2F73PNA4O11&K=Y118KPLVNRG4&M=urn:rtn:msg:20191228053029ab6c664cf9da4eff82220914140...
Effective URL: https://www.amazon.ca/gp/help/customer/display.html
Submission: On October 25 via api from BE — Scanned from CA
Effective URL: https://www.amazon.ca/gp/help/customer/display.html
Submission: On October 25 via api from BE — Scanned from CA
Form analysis 3 forms found in the DOM
Name: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<span id="searchDropdownDescription" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</span>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="JyM9WMk3lJAEBhjOLWPXtpbeFes=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=alexa-skills">Alexa Skills</option>
<option value="search-alias=amazon-devices">Amazon Devices</option>
<option value="search-alias=warehouse-deals">Amazon Warehouse Deals</option>
<option value="search-alias=mobile-apps">Apps & Games</option>
<option value="search-alias=audible">Audible Audiobooks</option>
<option value="search-alias=automotive">Automotive</option>
<option value="search-alias=baby">Baby</option>
<option value="search-alias=beauty">Beauty</option>
<option value="search-alias=stripbooks">Books</option>
<option value="search-alias=fashion">Clothing, Shoes & Jewelry</option>
<option value="search-alias=fashion-womens"> Women</option>
<option value="search-alias=fashion-mens"> Men</option>
<option value="search-alias=fashion-girls"> Girls</option>
<option value="search-alias=fashion-boys"> Boys</option>
<option value="search-alias=fashion-baby"> Baby</option>
<option value="search-alias=electronics">Electronics</option>
<option value="search-alias=gift-cards">Gift Cards</option>
<option value="search-alias=grocery">Grocery</option>
<option value="search-alias=handmade">Handmade</option>
<option value="search-alias=hpc">Health & Personal Care</option>
<option value="search-alias=kitchen">Home & Kitchen</option>
<option value="search-alias=industrial">Industrial & Scientific</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=fashion-luggage">Luggage & Travel Gear</option>
<option value="search-alias=luxury-beauty">Luxury Beauty</option>
<option value="search-alias=dvd">Movies & TV</option>
<option value="search-alias=popular">Music</option>
<option value="search-alias=mi">Musical Instruments, Stage & Studio</option>
<option value="search-alias=office-products">Office Products</option>
<option value="search-alias=lawngarden">Patio, Lawn & Garden</option>
<option value="search-alias=pets">Pet Supplies</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=smart-home">Smart Home</option>
<option value="search-alias=software">Software</option>
<option value="search-alias=sporting">Sports & Outdoors</option>
<option value="search-alias=specialty-aps-sns">Subscribe & Save</option>
<option value="search-alias=tools">Tools & Home Improvement</option>
<option value="search-alias=toys">Toys & Games</option>
<option value="search-alias=videogames">Video Games</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>Name: search-help — GET /gp/help/customer/display.html
<form id="search-help" name="search-help" method="get" action="/gp/help/customer/display.html">
<div class="a-column a-span12">
<div class="a-row">
<div class="a-search a-span12"><i class="a-icon a-icon-search"></i><input type="search" maxlength="100" id="helpsearch" autocomplete="off" name="help_keywords" spellcheck="false" class="a-input-text a-span12"></div>
<style type="text/css">
.csg-search-box-add-results-helpsearch-box #helpsearch::placeholder {
font-style: italic;
}
.csg-search-box-add-results-helpsearch-box #helpsearch {
padding-bottom: 0.4rem;
}
</style>
</div>
<div class="a-row">
<div id="help_srch_sggst" class="a-section a-text-left a-span12 a-box" style="display: none;">
</div>
</div>
</div>
<input type="hidden" name="search" value="true">
<input type="hidden" name="nodeId" value="G508510">
<input type="hidden" name="kwHidden" value="true" id="searchPlaceholder">
<input type="hidden" name="sprefix" id="searchAutocomplete">
<input type="hidden" name="locale" value="en_CA">
<input type="hidden" name="ref_" value="hp_search_rd_gw">
</form>Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>Text Content
Skip to main content .ca Hello Select your address All Select the department you want to search in All Departments Alexa Skills Amazon Devices Amazon Warehouse Deals Apps & Games Audible Audiobooks Automotive Baby Beauty Books Clothing, Shoes & Jewelry Women Men Girls Boys Baby Electronics Gift Cards Grocery Handmade Health & Personal Care Home & Kitchen Industrial & Scientific Kindle Store Luggage & Travel Gear Luxury Beauty Movies & TV Music Musical Instruments, Stage & Studio Office Products Patio, Lawn & Garden Pet Supplies Prime Video Smart Home Software Sports & Outdoors Subscribe & Save Tools & Home Improvement Toys & Games Video Games English Hello, sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a Wish List Wish from Any Website Find a Gift Baby Registry Wedding Registry Discover Your Style Explore Showroom Your Account Your Account Your Orders Your Recommendations Your Subscribe & Save Items Your Prime Membership Memberships & Subscriptions Your Amazon Credit Card Register for a Business Account Manage Your Content and Devices Your Music Library Your Prime Video Your Amazon Drive Your Apps & Devices All Best Sellers Deals Store Customer Service New Releases Prime Sell Home Electronics Books Coupons Fashion Toys & Games Gift Ideas Kindle Books Sports & Outdoors Health & Household Computers Computer & Video Games Beauty & Personal Care Gift Cards Automotive Grocery Pet Supplies Home Improvement Baby Audible Subscribe & save Registry Today's Deals Watched Deals Outlet Deals Warehouse Deals Coupons eBook Deals Subscribe & Save HELLO. WHAT CAN WE HELP YOU WITH? -------------------------------------------------------------------------------- SOME THINGS YOU CAN DO HERE YOUR ORDERS * Track packages or cancel items RETURNS & REFUNDS * Return or exchange items DIGITAL SERVICES AND DEVICE SUPPORT * Find device help and support or troubleshoot device issues MANAGE PRIME * Learn about Amazon Prime benefits or cancel your membership PAYMENTS & GIFT CARDS * Manage payment and view gift card balances YOUR ACCOUNT * Change your email or password AMAZON AND COVID-19 * FAQ about the impact on ordering REPORT SOMETHING SUSPICIOUS * Scam call, SMS or Phishing email -------------------------------------------------------------------------------- Find more solutions Type something like, "question about a charge" -------------------------------------------------------------------------------- BROWSE HELP TOPICS * Recommended Topics * Shipping & Delivery * Returns & Refunds * Manage Your Account * Payment, Pricing & Promotions * Ordering * Amazon Devices * Digital Services & Content * Amazon Business Accounts * Security and Privacy * Other Topics & Help Sites * Need More Help? * LEARN HOW TO... * Track Your Package * About FREE Shipping by Amazon * Order with FREE Shipping by Amazon * Cancel Items or Orders * Sign Up for the Amazon Prime Free Trial (Non-Quebec Residents) * Use a Gift Card * Add & Manage Payment Methods * Order with 1-Click * * Where's My Stuff * Shipping Rates & Times * Amazon Prime * International Shipping * General Shipping Information * › More in Shipping & Delivery * * Return Items You Ordered * Return a Gift * Exchange or Replace an Item * About Our Returns Policies * Items That Can't Be Returned * › More in Returns & Refunds * * Problem with an Order * Cancel Items or Orders * Add & Manage Payment Methods * Add & Manage Addresses * Account Settings * › More in Manage Your Account * * Payment Methods * Pricing * Membership Programs * Promotions & Deals * › More in Payment, Pricing & Promotions * * Placing an Order * 1-Click Ordering * Shopping on Your Mobile Device * Ordering from a Third-Party Seller * Subscriptions * › More in Ordering * * Fire TV Stick * Alexa and Echo Devices * Kindle E-Reader * Fire Tablets * Purchase a New Fire or Kindle Device as a Gift * › See all Devices & Reading Apps * › Ask the Digital and Device Community * * Amazon Appstore * Amazon Photos and Amazon Drive * Amazon Music * › Digital Services & Content * › Support for Kindle Books * * About Amazon Business * Register for an Amazon Business Account * Business Prime * Amazon Tax Exemption Program * Amazon Business Help * * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Amazon & My Personal Information * Manage Your Personal Information * Request Your Personal Information * Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Report Something Suspicious * Request the Closure of Your Account and the Deletion of Your Personal Information * What Happens When I Close My Account? * Amazon.ca Privacy Notice * * Gifts, Gift Cards & Registries * Security & Privacy * Author, Publisher & Vendor Guides * Site Features * * Ask the Digital and Device Community * Track Your Package * Return or Replace Items * Manage Your Apps & Devices * Contact Us Recommended Topics Hi. How can we help you? * Track Your Package * About FREE Shipping by Amazon * Order with FREE Shipping by Amazon * Cancel Items or Orders * Sign Up for the Amazon Prime Free Trial (Non-Quebec Residents) * Use a Gift Card * Add & Manage Payment Methods * Order with 1-Click Quick solutions * Track Your Package * Your Transactions * Change Your Name, Email, or Password Shipping & Delivery Shipping & Delivery * Where's My Stuff * Shipping Rates & Times * Amazon Prime * International Shipping * General Shipping Information * › More in Shipping & Delivery Returns & Refunds Returns & Refunds * Return Items You Ordered * Return a Gift * Exchange or Replace an Item * About Our Returns Policies * Items That Can't Be Returned * › More in Returns & Refunds Manage Your Account Manage Your Account * Problem with an Order * Cancel Items or Orders * Add & Manage Payment Methods * Add & Manage Addresses * Account Settings * › More in Manage Your Account Payment, Pricing & Promotions Payment, Pricing & Promotions * Payment Methods * Pricing * Membership Programs * Promotions & Deals * › More in Payment, Pricing & Promotions Ordering Ordering * Placing an Order * 1-Click Ordering * Shopping on Your Mobile Device * Ordering from a Third-Party Seller * Subscriptions * › More in Ordering Amazon Devices Amazon Devices * Fire TV Stick * Alexa and Echo Devices * Kindle E-Reader * Fire Tablets * Purchase a New Fire or Kindle Device as a Gift * › See all Devices & Reading Apps * › Ask the Digital and Device Community Featured Topics * Echo Spot * Amazon Echo Plus * Kindle Oasis (9th Generation) * Fire TV Stick Basic Edition * Fire TV Edition TV * Fire TV Stick Digital Services & Content Digital Services & Content * Amazon Appstore * Amazon Photos and Amazon Drive * Amazon Music * › Digital Services & Content * › Support for Kindle Books Featured Topics * Prime Video Help Amazon Business Accounts Amazon Business Accounts * About Amazon Business * Register for an Amazon Business Account * Business Prime * Amazon Tax Exemption Program * Amazon Business Help Security and Privacy Security and Privacy * How Amazon Collects Your Personal Information * How Amazon Uses Your Personal Information * How Amazon Protects Your Personal Information * Amazon & My Personal Information * Manage Your Personal Information * Request Your Personal Information * Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon * Report Something Suspicious * Request the Closure of Your Account and the Deletion of Your Personal Information * What Happens When I Close My Account? * Amazon.ca Privacy Notice Other Topics & Help Sites Other Topics * Gifts, Gift Cards & Registries * Security & Privacy * Author, Publisher & Vendor Guides * Site Features Other Help Sites * Marketplace Selling * Help for Amazon Sellers * Associates Program Help * Publisher and Vendor Help Need More Help? Need more help? * Ask the Digital and Device Community * Track Your Package * Return or Replace Items * Manage Your Apps & Devices * Contact Us Back to top Get to Know Us * Careers * Amazon and Our Planet * Investor Relations * Press Releases * Amazon Science Make Money with Us * Sell on Amazon * Supply to Amazon * Amazon Associates * Sell on Amazon Handmade * Advertise Your Products * Independently Publish with Us * Host an Amazon Hub Amazon Payment Products * Amazon.ca Rewards Mastercard * Shop with Points * Reload Your Balance * Amazon Currency Converter * Gift Cards * Amazon Cash Let Us Help You * COVID-19 and Amazon * Shipping Rates & Policies * Amazon Prime * Returns Are Easy * Manage your Content and Devices * Customer Service EnglishChoose a language for shopping. CanadaChoose a country/region for shopping. Amazon Music Stream millions of songs Amazon Advertising Find, attract, and engage customers Amazon Business Everything for your business Amazon Drive Cloud storage from Amazon Amazon Web Services Scalable Cloud Computing Services Book Depository Books With Free Delivery Worldwide Goodreads Book reviews & recommendations IMDb Movies, TV & Celebrities Amazon Photos Unlimited Photo Storage Free With Prime Shopbop Designer Fashion Brands Warehouse Deals Open-Box Discounts Whole Foods Market We Believe in Real Food Amazon Renewed Like-new products you can trust Blink Smart Security for Every Home * Conditions of Use * Privacy Notice * Interest-Based Ads © 1996-2022, Amazon.com, Inc. or its affiliates