URL: https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
Submission: On October 04 via api from US — Scanned from DE

Summary

This website contacted 10 IPs in 4 countries across 7 domains to perform 41 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is helpcenter.gsx.com.
TLS certificate: Issued by R3 on August 6th 2023. Valid for: 3 months.
This is the only time helpcenter.gsx.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 11 104.16.53.111 13335 (CLOUDFLAR...)
14 104.18.70.113 13335 (CLOUDFLAR...)
2 104.18.72.113 13335 (CLOUDFLAR...)
3 2a04:4e42:600... 54113 (FASTLY)
7 2620:1ec:46::45 8075 (MICROSOFT...)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2001:4860:480... 15169 (GOOGLE)
41 10
Apex Domain
Subdomains
Transfer
17 gsx.com
helpcenter.gsx.com
resource.gsx.com
80 KB
16 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3606
p18.zdassets.com — Cisco Umbrella Rank: 170821
theme.zdassets.com — Cisco Umbrella Rank: 16507
416 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 96
region1.google-analytics.com — Cisco Umbrella Rank: 1878
21 KB
3 jquery.com
code.jquery.com — Cisco Umbrella Rank: 1243
197 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 111
83 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 175
348 B
1 zendesk.com
gsxsupport.zendesk.com
809 B
41 7
Domain Requested by
12 static.zdassets.com helpcenter.gsx.com
static.zdassets.com
10 helpcenter.gsx.com 1 redirects helpcenter.gsx.com
static.zdassets.com
7 resource.gsx.com helpcenter.gsx.com
p18.zdassets.com
3 code.jquery.com helpcenter.gsx.com
2 www.google-analytics.com helpcenter.gsx.com
www.google-analytics.com
2 theme.zdassets.com helpcenter.gsx.com
p18.zdassets.com
2 p18.zdassets.com helpcenter.gsx.com
1 region1.google-analytics.com www.googletagmanager.com
1 www.googletagmanager.com www.google-analytics.com
1 stats.g.doubleclick.net www.google-analytics.com
1 gsxsupport.zendesk.com 1 redirects
41 11

This site contains links to these domains. Also see Links.

Domain
www.gsx.com
docs.microsoft.com
twitter.com
www.facebook.com
www.linkedin.com
www.youtube.com
gsx.com
Subject Issuer Validity Valid
helpcenter.gsx.com
R3
2023-08-06 -
2023-11-04
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA
2023-07-11 -
2024-07-14
a year crt.sh
resource.gsx.com
DigiCert TLS RSA SHA256 2020 CA1
2023-01-02 -
2024-01-02
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-09-18 -
2023-12-11
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-09-04 -
2023-11-27
3 months crt.sh

This page contains 2 frames:

Primary Page: https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
Frame ID: A12DFDB4FFEA2FC41C361B10F8A5F847
Requests: 39 HTTP requests in this frame

Frame: https://helpcenter.gsx.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Frame ID: 4734B8595E45453C1F360000B18BB468
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

How to Identify which Windows Process is Locking a File or Folder – GSX Help Center

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • ([\d.]+)/jquery-ui(?:\.min)?\.js
  • jquery-ui.*\.js

Page Statistics

41
Requests

93 %
HTTPS

67 %
IPv6

7
Domains

11
Subdomains

10
IPs

4
Countries

796 kB
Transfer

2470 kB
Size

8
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 16
  • https://gsxsupport.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 35
  • https://helpcenter.gsx.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://helpcenter.gsx.com/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

41 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
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Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
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Upgrade-Insecure-Requests
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accept-language
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Response headers

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MISS
cf-ray
810ccb0d0e922bea-FRA
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x-ua-compatible
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Stylesheet
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Requested by
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URL: https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
Protocol
H2
Security
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Server
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Software
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Request headers

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User-Agent
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Response headers

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x-amz-version-id
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URL: https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
Protocol
H2
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Software
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Security Headers
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Request headers

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User-Agent
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Response headers

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Protocol
H2
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Response headers

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strict-transport-security
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Response headers

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URL: https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
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Response headers

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Response headers

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Response headers

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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 04 Oct 2023 10:38:05 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://helpcenter.gsx.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
810ccb0d0e922bea
helpcenter.gsx.com/cdn-cgi/challenge-platform/h/g/jsd/r/ Frame 4734
0
458 B
XHR
General
Full URL
https://helpcenter.gsx.com/cdn-cgi/challenge-platform/h/g/jsd/r/810ccb0d0e922bea
Requested by
Host: helpcenter.gsx.com
URL: https://helpcenter.gsx.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type
application/json

Response headers

date
Wed, 04 Oct 2023 10:38:05 GMT
content-encoding
br
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
810ccb134cec2bea-FRA
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=N4fGXDBWT%2FptjBPhFi1%2FJ%2BjGUaZB8uUoFYiyMYeTO5anPH81eaZfFa7Ru5qujVFcSXdRit89NOqFJEQ9dlwhSE9%2BCaLh%2BMKqxFU%2FeFuKcxZa4Kja3P6pEM7z%2FqQQ3OHb6x9IIw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/plain; charset=UTF-8
search.json
helpcenter.gsx.com/api/v2/help_center/articles/
100 B
535 B
XHR
General
Full URL
https://helpcenter.gsx.com/api/v2/help_center/articles/search.json?query=undefined&section=200495428
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-0835b452ddb5c59d4dd3edeea3a7d9b8.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b1e6ca31eba2bd9ead6af2a905a39a5bf97a1e067cbffbf826bcf1ca3abaaa33
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://helpcenter.gsx.com/hc/en-us/articles/115015880627-how-to-identify-which-windows-process-is-locking-a-file-or-folder
X-Requested-With
XMLHttpRequest
X-CSRF-Token
hc:requests:client:1BMXuZXwYjw7KzZ8qQ-aX4SZhBh5FecsPsUydAkfFGPY2K8HTCsaeUuy-3KXChvfPjrl8rfyaYhJEgv1w-eFVg
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

date
Wed, 04 Oct 2023 10:38:05 GMT
strict-transport-security
max-age=31536000;
content-encoding
br
cf-cache-status
REVALIDATED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining
699
x-rate-limit
700
x-zendesk-origin-server
app-server-5b44999664-jrf6p
protocol
HTTP/1.1 always
x-xss-protection
1; mode=block
x-request-id
80faa0612be90a36-MIA
x-ua-compatible
IE=edge
x-runtime
0.184540
server
cloudflare
x-zendesk-api-version
v2
etag
W/"a1604d5828ff7831624f3ebf58998fe7"
x-frame-options
SAMEORIGIN
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=QjkV7JzddV7%2B1nOSgHMbnM%2Ba3w46FMjAPzQfCZe0kUwS7UCHfmY8eNfPLTIpnlgvl%2BvMvCHRdjdu3TmkZcr90ENQ4WT3ZiOlbjlrffvdohRouASpYfMGJ7kyHVHGPCSO%2FwWDiw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/json; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-Zendesk-API-Warn
cache-control
max-age=0, public
vary
Accept-Encoding
x-zendesk-processed-host-header
helpcenter.gsx.com
cf-ray
810ccb135d022bea-FRA

Verdicts & Comments Add Verdict or Comment

71 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| documentPictureInPicture function| $ function| jQuery string| GoogleAnalyticsObject function| ga undefined| resC undefined| custIdC undefined| orgIdC object| xhr object| xhr1 object| xhr2 function| gsx_remove_header function| gsx_remove_vote function| gsx_remove_relatedArticles function| gsx_remove_recentArticles function| gsx_remove_submitRequest function| WebSite_WebPages function| emailLogin function| satCount function| satisfactionCount function| getTotalSat function| hideContent function| displayUser function| fixFooter function| christmasText function| debugText function| menuToolBox function| formatDescription function| getWidth function| sectionClean function| loadN function| lastComment function| getTicks function| getTicksOld function| swapCompany function| processReq function| getSatisfaction function| processRequest function| parseXM function| countOrgs function| getOrgs function| assOrgs function| getUsers function| showLabels function| previewSearch function| showTag2 function| getFilter function| openFilter function| closeFilter function| openResults function| newRequest function| conditionalFields function| getTags function| gsxOnly function| infoBox function| showPos function| changeBread object| I18N object| Zendesk object| HelpCenter function| moment object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| webpackChunkhelp_center object| regeneratorRuntime object| I18n object| dataLayer object| google_tag_manager

8 Cookies

Domain/Path Name / Value
.helpcenter.gsx.com/ Name: __cfruid
Value: fbe58fca003c80c7ee01b4bc03dae30379713e15-1696415884
.gsxsupport.zendesk.com/ Name: __cfruid
Value: fbe58fca003c80c7ee01b4bc03dae30379713e15-1696415884
.gsx.com/ Name: _ga
Value: GA1.2.216616794.1696415885
.gsx.com/ Name: _gid
Value: GA1.2.389240846.1696415885
.gsx.com/ Name: _gat
Value: 1
.gsx.com/ Name: _ga_58RJZW9NTP
Value: GS1.2.1696415885.1.0.1696415885.0.0.0
helpcenter.gsx.com/ Name: _help_center_session
Value: b25OWXlXVXcvcjNtK2NJU2V5anZ3K3NzVzNvNXN1ZkpLVzEzZHNNZlMzdkUxeDhmREMzby85Y1VwM3VLVXBtaWdZQm9TVEc5REt0RStveitpVlNyR3ovNDZ3TEtLWEVJd1FBNWh3bmxrYVJ3T2dvM294RERBSVlUQ1dHRkhkRWdLbTB4dm54Wm45ell3c0VPeW9GMUh1M0sraDc0THZXb3pYQWRtSzZFdHZhNnFNL2ljQmI1ZmxnSHYrbDFJNWY5LS1rU1VVYlRlQnVqcC9aTy9aMnFYbzVBPT0%3D--b2930101d345c5761be4ad288ce032ab52eec910
.helpcenter.gsx.com/ Name: cf_clearance
Value: F5VjfPcyQdmjrjJJsPRr1Xg4wakZfiitj3g6yW_0I_c-1696415885-0-1-45d0116c.c37c60a.12d14e8c-0.2.1696415885

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

code.jquery.com
gsxsupport.zendesk.com
helpcenter.gsx.com
p18.zdassets.com
region1.google-analytics.com
resource.gsx.com
static.zdassets.com
stats.g.doubleclick.net
theme.zdassets.com
www.google-analytics.com
www.googletagmanager.com
104.16.53.111
104.18.70.113
104.18.72.113
2001:4860:4802:34::36
2620:1ec:46::45
2a00:1450:4001:80b::2008
2a00:1450:4001:828::200e
2a00:1450:400c:c00::9a
2a04:4e42:600::649
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