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Out of sight, out of compliance?
How visibility gaps in digital assets across the IT
estate are leaving organizations vulnerable
Visibility Gap Study
Whitepaper

©2020 Tanium. All rights reserved1
Executive Summary
The cybercrime economy is estimated to be worth $1.5 trillion annually, with
the number of new security threats soaring at an alarming rate. According
to just one report, 7.9 billion records were exposed in the first nine months
of 2019. This compounds the burden on already stretched IT teams who are
tasked with tackling the daily challenges precipitated by shadow IT, cloud
computing, containers, zero-trust, and software-defined everything.
And what do most observers see as the common culprit for all of this chaos?
Visibility gaps.
As modern IT networks become more complex and distributed, organizations
face mounting pressure to manage thousands upon thousands of networked
devices. And, with regulations like GDPR and CCPA, the complexity to protect
sensitive information is exacerbated by an ever-changing risk profile.
To find out more about the challenges that organizations face, Tanium
commissioned independent market-research specialist Vanson Bourne to
survey 750 IT decision makers across the United States, United Kingdom,
Australia, France, Germany, The Netherlands, Japan, and Canada. The report
entitled the ‘Visibility Gap’ uncovered five key challenges for IT in 2020:
• Spending big on compliance is the new normal. An average of $70.3
million was spent complying with new regulations in the past 12
months, with almost nine out of 10 (87 percent) organizations actually
increasing cyber-liability insurance, or setting aside budget, at an
average of $185 million.
• Critical visibility gaps are pervasive. Virtually all IT decision makers (94
percent) admit to having discovered endpoints in their organization that
they were previously unaware of, highlighting a startling lack of visibility
that could lead to compliance violations, among other things.
• Complexity and “tool sprawl” perpetuate the gaps. Businesses use an
average of 43 IT security and operations tools. Siloed teams (especially
IT operations and security), shadow IT, and other basic weaknesses also
persist.
• There’s a false sense of confidence when it comes to compliance
readiness. Ninety percent of respondents are certain their organization
could report all required breach information to a supervisory authority
within 72 hours. But with nearly half (47 percent) reporting they have
challenges in getting visibility into connected computing devices on
their network, this confidence appears to be misplaced — a single
missed endpoint could be a compliance violation waiting to happen.
• Poor visibility leaves networks susceptible to disaster. Everything
from vulnerability to cyber-attacks, damaged brand reputation, and
heavy non-compliance fines can result from lack of visibility.
To keep pace with these challenges, technology leaders must regain control of
their IT environment. They must focus on the fundamentals of managing and
securing endpoints if there is to be any hope of effective compliance and risk
management.
94%discovered endpoints in their
organization that they were
previously unaware of


©2020 Tanium. All rights reserved2
And the survey says:
Organizations spend big to minimize compliance risk, but critical
visibility gaps are widening.
Global organizations with at least 1,000 employees have spent on average
$70.3 million each to comply with the European Union’s General Data
Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA)
and other data-privacy regulations over the past 12 months alone.
A majority of organizations have also hired new talent (81 percent), invested
in workforce training (85 percent), and introduced new software or services
(82 percent) in an attempt to ensure continued compliance. In addition,
87 percent of organizations have set aside or increased their cyber-liability
insurance, by an average of $185 million each, to deal with the potential
consequences of a data breach.
Despite this increased investment, organizations still feel unprepared to deal
with the evolving regulatory landscape. More than a third (37 percent) claim
that a lack of visibility and control across endpoints is the biggest barrier to
maintaining regulatory compliance.
At an operational level, true visibility means gaining a comprehensive view of
all computer and data assets within your IT estate. Visibility also means having
insight into which machines are vulnerable at a specific moment in time so
informed decisions can be made to prioritize remediation. Visibility further
means being able to respond quickly to contain a breach and being confident
in the quality of your regulatory reporting data.
37%Organizations still feel unprepared
to deal with the evolving regulatory
landscape, with over a third (37%)
claiming that a lack of visibility and
control of endpoints is the biggest
barrier to maintaining compliance
$70.3Mis what the average organization
has spent in the last year to ensure
compliance with data protection
$185M87% of organizations have set
aside or increased their cyber
liability insurance by an average of
$185 million each, to deal with the
potential consequences of a data
breach






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