www.istore.co.za Open in urlscan Pro
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2 forms found in the DOM

GET https://www.istore.co.za/search/

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  <input name="form_key" type="hidden" value="aEVtRHgQSECRDqSy">
  <div class="field search">
    <label class="label" for="search" data-role="minisearch-label">
      <span>Search</span>
    </label>
    <div class="control">
      <input id="search" type="text" name="q" value="" placeholder="Search for products, brands …" class="input-text" maxlength="128" role="combobox" aria-haspopup="false" aria-autocomplete="both" autocomplete="off" aria-expanded="false">
      <a class="clear-search"></a>
    </div>
    <div class="actions">
      <button type="submit" title="Search" class="action search" aria-label="Search">
        <span>Search</span>
      </button>
    </div>
  </div>
</form>

POST

<form class="form form-login" method="post" data-bind="event: {submit: login }" id="login-form">
  <div class="fieldset login" data-bind="attr: {'data-hasrequired': $t('* Required Fields')}" data-hasrequired="* Required Fields">
    <div class="field email">
      <label class="label" for="customer-email"><span data-bind="i18n: 'Email Address'">Email Address</span></label>
      <div class="control">
        <input name="username" id="customer-email" type="email" class="input-text" data-mage-init="{&quot;mage/trim-input&quot;:{}}" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true, 'validate-email':true}"
          autocomplete="off">
      </div>
    </div>
    <div class="field password">
      <label for="pass" class="label"><span data-bind="i18n: 'Password'">Password</span></label>
      <div class="control">
        <input name="password" type="password" class="input-text" id="pass" data-bind="attr: {autocomplete: autocomplete}" data-validate="{required:true}" autocomplete="off">
      </div>
    </div>
    <!-- ko foreach: getRegion('additional-login-form-fields') -->
    <!-- ko template: getTemplate() -->
    <input name="captcha_form_id" type="hidden" data-bind="value: formId,  attr: {'data-scope': dataScope}" value="user_login" data-scope="">
    <!-- ko if: (isRequired() && getIsVisible())--><!-- /ko -->
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    <div class="actions-toolbar">
      <input name="context" type="hidden" value="checkout">
      <div class="primary">
        <button type="submit" class="action action-login secondary" name="send" id="send2">
          <span data-bind="i18n: 'Sign In'">Sign In</span>
        </button>
      </div>
      <div class="secondary">
        <a class="action" data-bind="attr: {href: forgotPasswordUrl}" href="https://www.istore.co.za/customer/account/forgotpassword/">
                                <span data-bind="i18n: 'Forgot Your Password?'">Forgot Your Password?</span>
                            </a>
      </div>
    </div>
  </div>
</form>

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Terms and conditions for device/s booked in for repair or service.

 1.  In these terms and conditions:
     1. unless the context clearly otherwise indicates words denoting any one
        gender shall include the other gender;
     2. reference to “iStore” shall mean ZA ONLINE STORE PROPRIETARY LIMITED t/a
        iSTORE (Registration number: 2003/022401/07) ), its subsidiaries,
        affiliated and related entities.
     3. Reference to “Core” shall mean CORE COMPUTER BUSINESS PROPRIETARY
        LIMITED (Registration Number: 1991/005727/07), its subsidiaries,
        affiliated and related entities.
 2.  By signing this document, the customer confirms and acknowledges that he
     agrees with and understands the disclaimer and terms and conditions below.
     The customer further warrants [legal guarantee/promise] that he is the
     owner/s of the device(s), or, that he was given permission to sign this
     document and consents to the service and/or repair on behalf of the owner,
     subject to these terms and conditions.
 3.  The customer warrants that he has backed up and secured on a separate
     device, all the data contained on the device prior to handing in the
     device. The customer acknowledges that should a screen replacement be
     applicable, that all data on such device will be wiped from the device
     automatically as part of this repair process. The customer indemnifies [to
     protect against damage or loss] and holds iStore and Core harmless against
     all damage/s, harm and loss howsoever arising with reference to the device
     aforementioned, the repair thereof to be effected, any loss or corruption
     of data including but not limited to confidential, proprietary or personal
     information howsoever arising, and further that the customer has removed
     any and all removable media such as DVDs, CDs, PC cards and/or any SIM
     cards and accordingly indemnifies iStore and Core against the loss of any
     removable media.
 4.  The condition of the device will be noted on this form. Notwithstanding the
     aforesaid it shall be the responsibility of the customer to prove that the
     device did not have any pre-existing defects when handed in.
 5.  iStore levies a charge on returns of unsealed products to cover the costs
     of repackaging the product for sale. You will only be eligible for a refund
     if the product is returned to iStore together with all its accessories, the
     original product packaging, original tax invoice and subject to an Internal
     inspection of the product at our Service Centre.This excludes any bulk
     deals over five units. iStore will not facilitate any bulk deal returns.
     All faulty products will be covered in the relevant product warranty.
 6.  The customer undertakes to remove any third party add-ons including but not
     limited to screen protectors and/or covers, which may be damaged or
     destroyed during the repair. iStore and Core will not be held liable for
     the costs to replace any such third party add-ons. The customer further
     undertakes to disable and/or remove applications such as “Find my iPhone”
     and “Activation Lock” prior to booking in the device for service or repair.
     These applications may restrict iStore from effecting hardware service
     and/or repair, as such devices with these or similar appliications will be
     rejected, if not disabled.
 7.  Any repairs or service to be carried out on the device which is not covered
     by a warranty will be quoted on accordingly.
 8.  A quotation is an estimate which may change if the repair is unsuccessful
     or if additional parts or services are required. Quotations are valid for a
     period of 7 days. Repair quotations and the necessary authorisation shall
     be provided via SMS, email, calling the Technical Contact Centre and/or
     obtained in-store. Repairs will only be undertaken on receipt of written
     acceptance/approval of a quotation, which may be communicated via
     electronic communication, in accordance with s13 of the Electronic
     Communications and Transactions Act 25 of 2002.
 9.  iStore shall not accept cancellations after receiving an acceptance or
     approval of a quotation. The customer shall be liable for the full repair
     charges alternatively, at iStore’s sole discretion, a reasonable
     cancellation penalty will be levied before the device is released.
 10. A service charge may apply when the customer has requested iStore to assess
     the device. This may, by necessity, require certain services to be
     performed for the purposes of assessing fault/damage and in order to
     provide the customer with a quotation for the costs of repairs to the
     device. In this instance, iStore will request the completion of an
     assessment form, which will note the charge for the assessment.
 11. In an event where the device has sustained liquid or physical damage,
     iStore may not be able to return the device in working order after it has
     been disassembled for assessment purposes. The customer accordingly
     indemnifies and holds iStore and Core harmless against all damage/s, harm
     and loss howsoever arising with reference to the aforementioned.
 12. Devices with cracked LCD screens, lenses or touchscreens have the
     probability to disintegrate during disassembly and will therefore not be
     returnable in the condition that the device was received. The customer
     accordingly indemnifies and holds iStore and Core harmless against all
     damage/s, harm and loss howsoever arising with reference to the
     aforementioned.
 13. In accordance with the law, iStore will not be obliged to return devices
     that have been assessed and found to be blacklisted, unless the customer is
     able to prove ownership thereof.
 14. Availability of spare parts is dependent on the supply from the
     manufacturer and therefore iStore can not guarantee the availability of
     parts, nor can iStore guarantee the availability of any loan equipment
     should a repair take longer than expected. The customer hereby acknowledges
     that time is not of the essence and iStore and Core will not be held liable
     for any damages or inconvenience suffered as a result of a delay in the
     return of the device.
 15. All collections need to be done during store trading hours. The customer is
     to present this document for collection and no unit will be released
     without this document. Trading hours information is available on
     www.istore.co.za.
 16. The customer hereby undertakes to collect his device within 14 days after
     the completion of the repair. Should the customer fail to collect the
     device within 30 days of completion of the repair/service then iStore shall
     have the right to charge a storage fee of R50.00 per day per device
     retrospective with effect from the 14th day after completion of the repair.
 17. The customer acknowledges that by booking in his device, that such device
     is pledged to iStore as security for payment of the repair/service and
     storage fee as well as for the full value of any loan device not returned
     to iStore or for any damage caused to a loan device.
 18. iStore reserves the right to dispose of the device to defray the costs and
     expenses incurred, if the device is not claimed and/or if any amount
     charged herein remains unpaid after 30 days from repair.
 19. The customer agrees that the telephone number/s and email addresses that he
     provides herein are his chosen method of contact and address/number and he
     confirms that any legal notices or documents that iStore may send for his
     attention can be sent to either contact detail.
 20. Payment must be tendered prior to collection of the device. Payment shall
     be made at the time of collection unless the payment will be made via EFT.
     All EFT payments need to be cleared with the store prior to collecting.
 21. A replacement or repaired part, assumes the remaining term of the Warranty
     or ninety (90) days from the date of replacement or repair, whichever
     provides longer coverage for the customer. When a part is replaced or
     repaired, any replacement or repaired item becomes the customer’s property
     and the replaced and/or discarded item becomes iStore’s property.
 22. iStore and Core, their directors, affiliates, employees, contactors and
     agents will under no circumstances whatsoever be liable for any damages,
     whether direct, special, general, indirect, incidental, exemplary or
     consequential, resulting from any service consultation,services rendered or
     goods supplied, including without limitation, the cost of recovering,
     reprogramming, or reproducing any program or data. This includes, without
     limitation, failure to maintain theconfidentiality of data, or any loss of
     business, profits, revenue, anticipated savings or goodwill. To the maximum
     extent permitted by applicable law, iStore does not warrant that it will be
     able to (1) repair or replace any products or equipment without risk to or
     loss of programs, applications or data; (2) maintain confidentiality of
     data; or (3) preserve data/material stored on the device. The customer
     accordingly indemnifies and holds harmless iStore and Core from any
     liability in this regard whatsoever.
 23. Should the standard warranty in respect of the device have expired, any
     repairs required to be performed on the device are to be paid for in
     advance, as per the amount quoted by iStore. iStore does, however, reserve
     its rights to claim any additional amount reasonably incurred in effecting
     the repair of the device.
 24. In order to effect the repair or replacement of the device, it will be
     necessary for the iStore to process some of the customers’ personal
     information. The customer hereby acknowledges that processing includes (but
     is not limited to) collection, retention, use, storage or distribution of
     personal information. Contact information is also used for communication
     purposes throughout the repair process. The customers’personal information
     may also be shared with or, obtained from, iStore's associates or external
     business partners who provide a service to iStore, as well as other third
     parties who may have a justifiable interest in obtaining the personal
     information. The customer hereby agrees that personal information may be
     stored on the iStore database and may be used for any lawful purpose at the
     iStore’s discretion and consent to the processing of your personal
     information by the iStore and such third parties. The customer absolve the
     iStore from any liability in terms of Protection of Personal Information
     Act No 4.of 2013 (POPI) for failing to obtain further consent or to notify
     the customer of the reason for the processing of personal information.
 25. No addition to, variation of, or agreed cancellation of these terms and
     conditions shall be of any force or effect unless reduced to writing and
     signed by both parties by way of handwritten signatures.
 26. If any provision of these terms and conditions is held to be unenforceable
     by any court of law or other tribunal or competent authority, such
     provision shall be severable from these terms and conditions and shall not
     affect the remaining provisions of these terms and conditions, which shall
     remain in full force and effect.
 27. No indulgence by any party shall operate as an estoppel against it in
     respect of any of its rights hereunder, nor shall it operate so as to
     preclude any party thereafter from exercising its rights strictly in
     accordance with this agreement.

Terms displayed on quote

Terms and Conditions

 1. The quote is only valid for 7 Days, thereafter the quote will automatically
    lapse.
 2. Please note that payments made by EFT need to reflect in iStore’s bank
    account before the device can be released. A proof of payment will not
    suffice.
 3. A replacement or repaired part, assumes the remaining term of the Warranty
    or ninety (90) days from the date of replacement or repair, whichever
    provides longer coverage for the customer. When a part is replaced or
    repaired, any replacement or repaired item becomes the customer’s property
    and the replaced and/or discarded item becomes iStore’s property.
 4. Parts are quoted at an exchange price. Should the customer wish to keep the
    faulty part, the pricing on this quotation will change.
 5. Please note that the quote is issued upon initial diagnosis. The Quote is
    subject to change should other parts be required at a later stage.
 6. Any part or whole unit quoted on is sourced from our Suppliers spares
    channel and may contain new or refurbished parts that are equivalent to new
    parts in respect of performance and reliability. Whole unit swop-out quotes
    do not include cables and accessories.
 7. The customer acknowledges that the full text of the terms and conditions
    relating to his device and the repair are contained in the submission form
    and on the iStore website www.istore.co.za. The customer warrants [legal
    guarantee/promise] that he has read same, and by booking in the device, he
    consents to the conditions in whole and as is.

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