help.toolsgroup.com Open in urlscan Pro
18.195.229.162 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://help.toolsgroup.com/
Effective URL:
https://help.toolsgroup.com/support/login
Submission: On March 29 via api (March 29th 2024, 1:59:43 pm UTC) from US — Scanned from US

Summary HTTP 17 Redirects Links 4 Behaviour Indicators

Summary

This website contacted 5 IPs in 2 countries across 6 domains to perform 17 HTTP transactions. The main IP is 18.195.229.162, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is help.toolsgroup.com.
TLS certificate: Issued by R3 on March 27th 2024. Valid for: 3 months.

This is the only time help.toolsgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
4 13	18.195.229.162 18.195.229.162	16509 (AMAZON-02) (AMAZON-02)
1 1	52.58.88.241 52.58.88.241	16509 (AMAZON-02) (AMAZON-02)
1 1	3.122.125.190 3.122.125.190	16509 (AMAZON-02) (AMAZON-02)
1	2607:f8b0:400... 2607:f8b0:4006:820::200a	15169 (GOOGLE) (GOOGLE)
3	2607:f8b0:400... 2607:f8b0:4006:822::2003	15169 (GOOGLE) (GOOGLE)
4	52.219.46.11 52.219.46.11	16509 (AMAZON-02) (AMAZON-02)
17	5

13 18.195.229.162 (Frankfurt am Main, Germany) 4 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

help.toolsgroup.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.58.88.241 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-52-58-88-241.eu-central-1.compute.amazonaws.com

toolsgroup-org.myfreshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.122.125.190 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-3-122-125-190.eu-central-1.compute.amazonaws.com

toolsgroup.freshdesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2607:f8b0:4006:820::200a (United States)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2607:f8b0:4006:822::2003 (United States)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.219.46.11 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3.eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
13	toolsgroup.com 4 redirects help.toolsgroup.com	1 MB
4	amazonaws.com s3.eu-central-1.amazonaws.com	19 KB
3	gstatic.com fonts.gstatic.com	44 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 35	1 KB
1	freshdesk.com 1 redirects toolsgroup.freshdesk.com	4 KB
1	myfreshworks.com 1 redirects toolsgroup-org.myfreshworks.com	864 B
17	6

	Domain	Requested by
13	help.toolsgroup.com	4 redirects help.toolsgroup.com
4	s3.eu-central-1.amazonaws.com	help.toolsgroup.com
3	fonts.gstatic.com	fonts.googleapis.com
1	fonts.googleapis.com	help.toolsgroup.com
1	toolsgroup.freshdesk.com	1 redirects
1	toolsgroup-org.myfreshworks.com	1 redirects
17	6

This site contains links to these domains. Also see Links.

Domain
www.toolsgroup.com
community.toolsgroup.com
toolsgroup-org.myfreshworks.com
www.freshworks.com

Subject Issuer	Validity	Valid
help.toolsgroup.com R3	`2024-03-27` - `2024-06-25`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2024-02-26` - `2024-05-20`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2024-02-26` - `2024-05-20`	3 months	crt.sh
*.s3.eu-central-1.amazonaws.com Amazon RSA 2048 M01	`2024-02-08` - `2025-01-18`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://help.toolsgroup.com/support/login
Frame ID: 7C538D4851C4BB4BB717BA8C378A57E3
Requests: 18 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Sign into :

Page URL History Show full URLs

https://help.toolsgroup.com/ HTTP 302
https://help.toolsgroup.com/support/home HTTP 302
https://help.toolsgroup.com/support/login HTTP 302
https://toolsgroup-org.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Ftool... HTTP 302
https://toolsgroup.freshdesk.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error... HTTP 302
https://help.toolsgroup.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error... HTTP 302
https://help.toolsgroup.com/support/login Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

17
Requests

100 %
HTTPS

33 %
IPv6

6
Domains

6
Subdomains

5
IPs

2
Countries

1406 kB
Transfer

2373 kB
Size

4
Cookies

4 Outgoing links

These are links going to different origins than the main page.

URL: https://www.toolsgroup.com/

Search URL Search Domain Scan URL

URL: https://community.toolsgroup.com/
Title: Community

Search URL Search Domain Scan URL

URL: https://toolsgroup-org.myfreshworks.com/login?client_id=451980218021503405&redirect_uri=https%3A%2F%2Ftoolsgroup.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelp.toolsgroup.com
Title: Login here

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy
Title: Privacy Policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://help.toolsgroup.com/ HTTP 302
https://help.toolsgroup.com/support/home HTTP 302
https://help.toolsgroup.com/support/login HTTP 302
https://toolsgroup-org.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Ftoolsgroup.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelp.toolsgroup.com&response_type=code&hd=toolsgroup.freshdesk.com HTTP 302
https://toolsgroup.freshdesk.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error_description=user_login_is_required HTTP 302
https://help.toolsgroup.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error_description=user_login_is_required HTTP 302
https://help.toolsgroup.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request login Show response
help.toolsgroup.com/support/
Redirect Chain

https://help.toolsgroup.com/
https://help.toolsgroup.com/support/home
https://help.toolsgroup.com/support/login
https://toolsgroup-org.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Ftoolsgroup.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelp.toolsgroup.com&re...
https://toolsgroup.freshdesk.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error_description=user_login_is_required
https://help.toolsgroup.com/freshid/authorize_callback?hd=help.toolsgroup.com&error=login_required&error_description=user_login_is_required
https://help.toolsgroup.com/support/login

14 KB
6 KB

285ms
285ms

Document
text/html

18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

b4967446bcc90b3510fb22b6032df64cff642e206155617425cb6c5b3d921571

Security Headers

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X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
accept-language: en-US,en;q=0.9
sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
sec-ch-ua-mobile: ?0
sec-ch-ua-platform: "Win32"

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Fri, 29 Mar 2024 13:59:37 GMT
etag: W/"5e50fa559f17a8dd01c5453de5967a2e"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 135
x-frame-options: DENY
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 298 198
x-ratelimit-reset: 290324140036
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 7e608bcb-1214-42f5-9ca4-ce2eb2ff32ec
x-trace-id: 00-f2490c6fee0069d7b35afd7d8bd68cfa-c71602b63fa2ded1-00
x-xss-protection: 1; mode=block

Redirect headers

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date: Fri, 29 Mar 2024 13:59:37 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://help.toolsgroup.com/support/login
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server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
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x-xss-protection: 1; mode=block

GET
H2 200 theme.css
help.toolsgroup.com/assets/cdn/portal/styles/ 1 MB
118 KB 479ms
472ms Stylesheet
text/css 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/styles/theme.css

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a

Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/support/login
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 29 Mar 2024 13:59:38 GMT
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GET
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GOOGLE

General

Check archive.org

Show headers Download Go to

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https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

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Security

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Reverse DNS

Software

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Response headers

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date: Fri, 29 Mar 2024 13:59:38 GMT
content-encoding: gzip
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expires: Fri, 29 Mar 2024 13:59:38 GMT

GET
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908 KB 330ms
325ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/vendor.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

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Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

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date: Fri, 29 Mar 2024 13:59:38 GMT
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cache-control: public, must-revalidate

GET
H2 200 head.js Show response
help.toolsgroup.com/assets/cdn/portal/scripts/ 22 KB
26 KB 327ms
322ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/scripts/head.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

fwe /

Resource Hash

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Request headers

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Response headers

date: Fri, 29 Mar 2024 13:59:38 GMT
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help.toolsgroup.com/assets/cdn/portal/scripts/ 121 KB
125 KB 478ms
473ms Script
application/javascript 18.195.229.162
AMAZON-02

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TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Response headers

date: Fri, 29 Mar 2024 13:59:38 GMT
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vary: Accept-Encoding
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 en.js Show response
help.toolsgroup.com/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 178ms
176ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/scripts/locales/en.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

73a67377b5edf68112c79f261cf78e79f2b411971ddf2be6a5d2df9798af8204

Security Headers

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Request headers

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Response headers

date: Fri, 29 Mar 2024 13:59:38 GMT
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 login.js Show response
help.toolsgroup.com/assets/cdn/portal/scripts/ 14 KB
18 KB 473ms
471ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/scripts/login.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

3a25eeb6ff979226bf1f61c91ed66dd00613647818ad5756909da4a8746380dc

Security Headers

Name	Value
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Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/support/login
accept-language: en-US,en;q=0.9
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sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 29 Mar 2024 13:59:38 GMT
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GET
H2 200 marketplace.js Show response
help.toolsgroup.com/assets/cdn/portal/scripts/ 124 KB
128 KB 177ms
175ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

cc171bce04ea7bc95693d8783b3dea8c50ca66ba17793c241e5d5a6f5316d055

Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/support/login
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 29 Mar 2024 13:59:39 GMT
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server: fwe
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vary: Accept-Encoding
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 integrations.js Show response
help.toolsgroup.com/assets/cdn/portal/scripts/ 2 KB
6 KB 176ms
175ms Script
application/javascript 18.195.229.162
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://help.toolsgroup.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.195.229.162 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-195-229-162.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

32338f2015d947a0b46ad10667519804fab1452fbb4f69293c0c64538dc3728e

Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

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sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/support/login
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
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sec-ch-ua-platform: "Win32"

Response headers

date: Fri, 29 Mar 2024 13:59:39 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshsales.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshcaller.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ wchat.freshchat.com/widget/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com d3el5jsqgryo0a.cloudfront.net accounts.google.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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vary: Accept-Encoding
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content-type: application/javascript
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cache-control: public, must-revalidate

GET
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General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
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Request headers

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Referer
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Response headers

Content-Type: image/svg+xml;charset=utf-8

GET
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15 KB 313ms
141ms Font
font/woff2 2607:f8b0:4006:822::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:822::2003 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

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Referer: https://fonts.googleapis.com/
Origin: https://help.toolsgroup.com
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 27 Mar 2024 09:11:56 GMT
x-content-type-options: nosniff
age: 190063
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14892
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:56 GMT
server: sffe
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content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 27 Mar 2025 09:11:56 GMT

GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
14 KB 257ms
86ms Font
font/woff2 2607:f8b0:4006:822::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3ig4vwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:822::2003 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://fonts.googleapis.com/
Origin: https://help.toolsgroup.com
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 27 Mar 2024 08:51:58 GMT
x-content-type-options: nosniff
age: 191261
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14712
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:57 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 27 Mar 2025 08:51:58 GMT

GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 236ms
65ms Font
font/woff2 2607:f8b0:4006:822::2003
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:822::2003 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://fonts.googleapis.com/
Origin: https://help.toolsgroup.com
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

date: Wed, 27 Mar 2024 23:26:06 GMT
x-content-type-options: nosniff
age: 138813
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14824
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:55 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 27 Mar 2025 23:26:06 GMT

GET
H/1.1 200
OK O7ZUXjgxk-5rTV74UoBHASYLq-bMIe3ufg.png
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003463919/logo/ 7 KB
8 KB 631ms
201ms Image
image/png 52.219.46.11
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003463919/logo/O7ZUXjgxk-5rTV74UoBHASYLq-bMIe3ufg.png
Requested by: Host: help.toolsgroup.com
URL: https://help.toolsgroup.com/support/login
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.46.11 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: bd29297ec4f875452004a62ee25ccdf044ea9631b793b8ed0313fbdabc41c2ca

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Fri, 29 Mar 2024 13:59:40 GMT
x-amz-version-id: GIDua7k.BmrtVzDoFeValgjutykYYsNo
Last-Modified: Mon, 11 Mar 2024 19:03:42 GMT
Server: AmazonS3
x-amz-request-id: 30VYH22FENMERQA6
ETag: "f8ae4aae0648c585e4ed06250ed65fbf"
x-amz-server-side-encryption: AES256
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 7677
x-amz-id-2: tZ92/MTZ3vbngQTfM/w5IVIaaFjtlvvVtcL2K0wFgmFlQCt0oSrzpTicXi/psA5Usie9OhXzqr0=

GET
H/1.1 200
OK Js75ExoO-3xyGIyehCMhkgmalKstuaS-dQ.png
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003454370/fav_icon/ 910 B
1 KB 348ms
178ms Other
image/png 52.219.46.11
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003454370/fav_icon/Js75ExoO-3xyGIyehCMhkgmalKstuaS-dQ.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.46.11 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: b5930e3b3f98dc590c7f668b91fda6c555c3769947f3458f1b02c4278a3a5da5

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Fri, 29 Mar 2024 13:59:40 GMT
x-amz-version-id: 9iwi51awh_3jgIhFYsysfHquADPH_ouZ
Last-Modified: Mon, 11 Mar 2024 15:50:13 GMT
Server: AmazonS3
x-amz-request-id: 30VVGY0Z4DNGQP8A
ETag: "cc9c81b20c00b78dab644aa541d2a266"
x-amz-server-side-encryption: AES256
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 910
x-amz-id-2: ByfzAQhSt/9oq2tml3kRnBDKYKV4hCdy2XyLoWzmykY5QHsesUiT/+qqm+ZlOMHb3W9GWAZ4aEY=

General

Check archive.org

Show headers Download Go to

Full URL: https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003454370/fav_icon/Js75ExoO-3xyGIyehCMhkgmalKstuaS-dQ.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.46.11 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: b5930e3b3f98dc590c7f668b91fda6c555c3769947f3458f1b02c4278a3a5da5

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Fri, 29 Mar 2024 13:59:40 GMT
x-amz-version-id: 9iwi51awh_3jgIhFYsysfHquADPH_ouZ
Last-Modified: Mon, 11 Mar 2024 15:50:13 GMT
Server: AmazonS3
x-amz-request-id: 30VPGVFW8WGFNHV0
ETag: "cc9c81b20c00b78dab644aa541d2a266"
x-amz-server-side-encryption: AES256
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 910
x-amz-id-2: wqZzIZA7cG0hcHAiBAkaVxpFvFSXS5E/7JlXj5wNAqg2if6tOzDRQL99CviI75VNSZS48n8IYI8=

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202003463919/logo/O7ZUXjgxk-5rTV74UoBHASYLq-bMIe3ufg.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.219.46.11 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: s3.eu-central-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: bd29297ec4f875452004a62ee25ccdf044ea9631b793b8ed0313fbdabc41c2ca

Request headers

sec-ch-ua: "Google Chrome";v="123", "Not:A-Brand";v="8", "Chromium";v="123"
Referer: https://help.toolsgroup.com/
accept-language: en-US,en;q=0.9
sec-ch-ua-mobile: ?0
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36
sec-ch-ua-platform: "Win32"

Response headers

Date: Fri, 29 Mar 2024 13:59:41 GMT
x-amz-version-id: GIDua7k.BmrtVzDoFeValgjutykYYsNo
Last-Modified: Mon, 11 Mar 2024 19:03:42 GMT
Server: AmazonS3
x-amz-request-id: BZ28E9JPQ78FT7QQ
ETag: "f8ae4aae0648c585e4ed06250ed65fbf"
x-amz-server-side-encryption: AES256
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 7677
x-amz-id-2: c3D6lzQwM7YMA8AOshlZ4hVoI1VM3J5D9NzbRIgD7B4EZagpGYUTX2kpTnuhi7gC7ztKQiPS6ag=

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
help.toolsgroup.com/	1969-12-31 23:59:59	Name: _x_w Value: 12_2
toolsgroup-org.myfreshworks.com/	1969-12-31 23:59:59	Name: XSRF-TOKEN Value: b9332017-e801-4b14-b9ad-bfb11ee8e26e.+w8ophD8E9j8Pm4k8xStrwGuMTeLAp28azhCdF0PU2g=
toolsgroup.freshdesk.com/	1969-12-31 23:59:59	Name: _x_w Value: 12_2
help.toolsgroup.com/	1969-12-31 23:59:59	Name: _helpkit_session Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJThhYzY3MTg1NjgxMGI3MzExYjM0MWUyMDBiODUwNzlmBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMXRFOHNhamU4eVpDTWZSbkxCUWNyR3ZuMTl6VHRKOTZsdzVZN09yeGZJc1k9BjsARg%3D%3D--600f8c2febdde58fce972e732b64d696e0bd403e

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
recommendation	verbose	URL: https://help.toolsgroup.com/support/login Message: [DOM] Input elements should have autocomplete attributes (suggested: "current-password"): (More info: https://goo.gl/9p2vKq) %o

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	DENY
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
fonts.gstatic.com
help.toolsgroup.com
s3.eu-central-1.amazonaws.com
toolsgroup-org.myfreshworks.com
toolsgroup.freshdesk.com
18.195.229.162
2607:f8b0:4006:820::200a
2607:f8b0:4006:822::2003
3.122.125.190
52.219.46.11
52.58.88.241
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
32338f2015d947a0b46ad10667519804fab1452fbb4f69293c0c64538dc3728e
358e03e97f33fdc32640af74e919d366bb88512437dc8e672ed070018404fc71
3a25eeb6ff979226bf1f61c91ed66dd00613647818ad5756909da4a8746380dc
4deb4d6fbede58f48c199e3cb957ba4ec54da770d2980df7661f1e5a2e2cc08c
6366c6d793187d59eede3997c055dfa4b9f018203474f1a198803d88a885536e
73a67377b5edf68112c79f261cf78e79f2b411971ddf2be6a5d2df9798af8204
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a
b4967446bcc90b3510fb22b6032df64cff642e206155617425cb6c5b3d921571
b5930e3b3f98dc590c7f668b91fda6c555c3769947f3458f1b02c4278a3a5da5
bd29297ec4f875452004a62ee25ccdf044ea9631b793b8ed0313fbdabc41c2ca
ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9
cc171bce04ea7bc95693d8783b3dea8c50ca66ba17793c241e5d5a6f5316d055
e43c1fc9e4ae496bf24e0498070388468421c1965ca3e693d819d5ef0485fed2
ff9c9e76bf1c0962a156c4fa66deb94260163a595b0e1f0ee4d1ec90ba5babb7

help.toolsgroup.com Open in urlscan Pro 18.195.229.162 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

17 Requests

100 %HTTPS

33 %IPv6

6 Domains

6 Subdomains

5 IPs

2 Countries

1406 kBTransfer

2373 kBSize

4 Cookies

4 Outgoing links

Page URL History

Redirected requests

17 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

15 JavaScript Global Variables

4 Cookies

1 Console Messages

Security Headers

Indicators

help.toolsgroup.com Open in urlscan Pro
18.195.229.162 Public Scan

Screenshot
Live screenshot

Full Image

17
Requests

100 %
HTTPS

33 %
IPv6

6
Domains

6
Subdomains

5
IPs

2
Countries

1406 kB
Transfer

2373 kB
Size

4
Cookies

17 HTTP transactions
1 data transactions