belmond.claims
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18.238.80.21
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URL:
https://belmond.claims/
Submission: On February 17 via api from US — Scanned from US
Submission: On February 17 via api from US — Scanned from US
Form analysis 1 forms found in the DOM
POST https://dev.leads.tslmedia.co.uk
<form action="https://dev.leads.tslmedia.co.uk" method="post" id="step_1_form" novalidate="">
<div class="step start" id="step_1">
<div class="wrap smallest">
<div class="animate__animated animate__fadeInUp">
<label class="h4 margin-5"> Have you purchased a motor vehicle with finance from Moneybarn between 2007 — 2020? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
<div class="help text-size-smallest">
<p class="margin-none">
<i class="fa-sharp fa-regular fa-circle-question" aria-hidden="true"></i> The finance paperwork <strong>no longer has to be in your possession</strong>, nor does the finance agreement need to still be active
</p>
</div>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-1s">
<fieldset>
<div class="field">
<ul class="options two">
<li>
<input type="radio" class="custom-checkbox" name="purchased_finance" id="purchased_finance_1" value="Yes">
<label for="purchased_finance_1"> Yes </label>
</li>
<li>
<input type="radio" class="custom-checkbox" name="purchased_finance" id="purchased_finance_2" value="No">
<label for="purchased_finance_2"> No </label>
</li>
</ul>
</div>
<div class="field sub-field purchased_finance_year animate__animated">
<label class="h5 margin-5"> Which year did you take out the finance with Moneybarn? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
<select name="purchased_finance_year">
<option disabled="" selected="" value="">—</option>
<option value="2020">2020</option>
<option value="2019">2019</option>
<option value="2018">2018</option>
<option value="2017">2017</option>
<option value="2016">2016</option>
<option value="2015">2015</option>
<option value="2014">2014</option>
<option value="2013">2013</option>
<option value="2012">2012</option>
<option value="2011">2011</option>
<option value="2010">2010</option>
<option value="2009">2009</option>
<option value="2008">2008</option>
<option value="2007">2007</option>
</select>
</div>
<div class="field sub-field purchased_finance_year_bank animate__animated">
<div class="field">
<label class="h5 margin-5"> Which bank did you hold an account with in <span class="purchased_finance_year_pull"></span>? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
<select name="purchased_finance_year_bank">
<option disabled="" selected="" value="">—</option>
<option value="Atom Bank PLC">Atom Bank</option>
<option value="Bank of Ireland (UK) Plc">Bank of Ireland</option>
<option value="Bank of Scotland plc">Bank of Scotland</option>
<option value="Barclays Bank Plc">Barclays Bank</option>
<option value="Clydesdale Bank Plc">Clydesdale Bank</option>
<option value="Lloyds Bank Plc">Lloyds Bank</option>
<option value="Co-operative Bank Plc">Co-operative Bank</option>
<option value="Coutts & Company">Coutts & Company</option>
<option value="Handelsbanken">Handelsbanken</option>
<option value="HSBC">HSBC</option>
<option value="TSB">TSB</option>
<option value="Tesco Bank">Tesco Bank</option>
<option value="Vanquis Bank">Vanquis Bank</option>
<option value="Starling Bank">Starling Bank</option>
<option value="Monzo Bank">Monzo Bank</option>
<option value="Marks and Spencer Financial Services">Marks and Spencer</option>
<option value="Metro Bank">Metro Bank</option>
<option value="NatWest">NatWest</option>
<option value="RBS">RBS</option>
<option value="Sainsbury's Bank">Sainsbury's Bank</option>
<option value="Santander Bank">Santander Bank</option>
<option value="Other">Other</option>
</select>
</div>
<div class="field margin-5 purchased_finance_year_bank_other hide animate__animated">
<label class="h5 margin-5">Enter the name of the bank</label>
<p class="text-size-smaller margin-15">Because you selected other above, you must provide the name of the bank you held an account with in <span class="purchased_finance_year_pull"></span></p>
<div class="field-icon company">
<input type="text" name="purchased_finance_year_bank_other" class="capitalised-input" placeholder="Name of bank">
</div>
<span class="error primary">Please enter the name of the bank you held an account with in <span class="purchased_finance_year_pull"></span></span>
</div>
<nav class="disabled">
<span class="button next"> Next <i class="fa-sharp fa-regular fa-chevron-right fa-lg" aria-hidden="true"></i>
</span>
</nav>
</div>
</fieldset>
</div>
</div>
</div>
<div class="step" id="step_2">
<div class="previous-button">
<span class="link reverse-icon previous">
<i class="fa-sharp fa-regular fa-chevron-left fa-lg" aria-hidden="true"></i>
<span class="mobile_hide"> Previous </span>
</span>
</div>
<div class="wrap smallest">
<div class="animate__animated animate__fadeInUp">
<label class="h4 margin-5"> Do you still have an outstanding balance owed to Moneybarn? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-1s">
<fieldset>
<div class="field">
<ul class="options two">
<li>
<input type="radio" class="custom-checkbox" name="outstanding_balance" id="outstanding_balance_1" value="Yes">
<label for="outstanding_balance_1"> Yes </label>
</li>
<li>
<input type="radio" class="custom-checkbox" name="outstanding_balance" id="outstanding_balance_2" value="No">
<label for="outstanding_balance_2"> No </label>
</li>
</ul>
</div>
<div class="field sub-field financial_status animate__animated">
<label class="h5 margin-5"> Are you in an IVA, DMP, DRO, or bankruptcy? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
<ul class="options two">
<li>
<input type="radio" class="custom-checkbox" name="financial_status" id="financial_status_1" value="Yes">
<label for="financial_status_1"> Yes </label>
</li>
<li>
<input type="radio" class="custom-checkbox" name="financial_status" id="financial_status_2" value="No">
<label for="financial_status_2"> No </label>
</li>
</ul>
<nav class="disabled">
<span class="button next"> Next <i class="fa-sharp fa-regular fa-chevron-right fa-lg" aria-hidden="true"></i>
</span>
</nav>
</div>
</fieldset>
</div>
</div>
</div>
<div class="step" id="step_3">
<div class="previous-button">
<span class="link reverse-icon previous">
<i class="fa-sharp fa-regular fa-chevron-left fa-lg" aria-hidden="true"></i>
<span class="mobile_hide"> Previous </span>
</span>
</div>
<div class="wrap smallest">
<div class="alert positive margin-25 animate__animated animate__fadeInUp">
<p class="text-size-smaller margin-none">
<i class="fa-sharp fa-solid fa-circle-check text-color-green" aria-hidden="true"></i> Thank you. It appears that based on your answers, you could be eligible for an average claim of <strong><span class="text-break-all"><span
class="text-size-pence">£</span><span class="claim_value_average odometer odometer-auto-theme"></span></span></strong>
</p>
<div class="odometer-inside"><strong><span class="odometer-digit"><span class="odometer-digit-spacer">8</span><span class="odometer-digit-inner"><span class="odometer-ribbon"><span class="odometer-ribbon-inner"><span
class="odometer-value">0</span></span></span></span></span></strong></div>
<p></p>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-1s">
<label class="h4 margin-25"> Let's grab some quick information about you, starting with your name </label>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-2s">
<fieldset>
<div class="field three">
<div class="field">
<label class="h6 margin-5">Title</label>
<select name="title">
<option disabled="" selected="" value="">—</option>
<option value="Mr">Mr</option>
<option value="Mrs">Mrs</option>
<option value="Ms">Ms</option>
<option value="Miss">Miss</option>
<option value="Dr">Dr</option>
<option value="Rev">Rev</option>
<option value="Dame">Dame</option>
<option value="Lady">Lady</option>
<option value="Sir">Sir</option>
<option value="Lord">Lord</option>
</select>
<span class="error primary">Required</span>
</div>
</div>
<div class="field">
<label class="h6 margin-5">First name</label>
<div class="field-icon">
<input type="text" name="fname" class="capitalised-input" placeholder="First name">
</div>
<span class="error primary">Please enter your first name</span>
<input type="hidden" name="fname_clean" value="">
</div>
<div class="field">
<label class="h6 margin-5">Last name</label>
<div class="field-icon">
<input type="text" name="lname" class="capitalised-input" placeholder="Last name">
</div>
<span class="error primary">Please enter your last name</span>
<input type="hidden" name="lname_clean" value="">
</div>
<div class="field three">
<label class="h6 margin-5">Date of birth</label>
<div class="field">
<select name="day_of_birth" class="date_of_birth_select">
<option disabled="" selected="" value="">DD</option>
<option value="01">01</option>
<option value="02">02</option>
<option value="03">03</option>
<option value="04">04</option>
<option value="05">05</option>
<option value="06">06</option>
<option value="07">07</option>
<option value="08">08</option>
<option value="09">09</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
<option value="13">13</option>
<option value="14">14</option>
<option value="15">15</option>
<option value="16">16</option>
<option value="17">17</option>
<option value="18">18</option>
<option value="19">19</option>
<option value="20">20</option>
<option value="21">21</option>
<option value="22">22</option>
<option value="23">23</option>
<option value="24">24</option>
<option value="25">25</option>
<option value="26">26</option>
<option value="27">27</option>
<option value="28">28</option>
<option value="29">29</option>
<option value="30">30</option>
<option value="31">31</option>
</select>
<span class="error primary">Required</span>
</div>
<div class="field">
<select name="month_of_birth" class="date_of_birth_select">
<option disabled="" selected="" value="">MM</option>
<option value="01">01</option>
<option value="02">02</option>
<option value="03">03</option>
<option value="04">04</option>
<option value="05">05</option>
<option value="06">06</option>
<option value="07">07</option>
<option value="08">08</option>
<option value="09">09</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<span class="error primary">Required</span>
<span class="error secondary dynamic_dob_error"></span>
</div>
<div class="field">
<select name="year_of_birth" class="date_of_birth_select">
<option disabled="" selected="" value="">YYYY</option>
<option value="2005">2005</option>
<option value="2004">2004</option>
<option value="2003">2003</option>
<option value="2002">2002</option>
<option value="2001">2001</option>
<option value="2000">2000</option>
<option value="1999">1999</option>
<option value="1998">1998</option>
<option value="1997">1997</option>
<option value="1996">1996</option>
<option value="1995">1995</option>
<option value="1994">1994</option>
<option value="1993">1993</option>
<option value="1992">1992</option>
<option value="1991">1991</option>
<option value="1990">1990</option>
<option value="1989">1989</option>
<option value="1988">1988</option>
<option value="1987">1987</option>
<option value="1986">1986</option>
<option value="1985">1985</option>
<option value="1984">1984</option>
<option value="1983">1983</option>
<option value="1982">1982</option>
<option value="1981">1981</option>
<option value="1980">1980</option>
<option value="1979">1979</option>
<option value="1978">1978</option>
<option value="1977">1977</option>
<option value="1976">1976</option>
<option value="1975">1975</option>
<option value="1974">1974</option>
<option value="1973">1973</option>
<option value="1972">1972</option>
<option value="1971">1971</option>
<option value="1970">1970</option>
<option value="1969">1969</option>
<option value="1968">1968</option>
<option value="1967">1967</option>
<option value="1966">1966</option>
<option value="1965">1965</option>
<option value="1964">1964</option>
<option value="1963">1963</option>
<option value="1962">1962</option>
<option value="1961">1961</option>
<option value="1960">1960</option>
<option value="1959">1959</option>
<option value="1958">1958</option>
<option value="1957">1957</option>
<option value="1956">1956</option>
<option value="1955">1955</option>
<option value="1954">1954</option>
<option value="1953">1953</option>
<option value="1952">1952</option>
<option value="1951">1951</option>
<option value="1950">1950</option>
<option value="1949">1949</option>
<option value="1948">1948</option>
<option value="1947">1947</option>
<option value="1946">1946</option>
<option value="1945">1945</option>
<option value="1944">1944</option>
<option value="1943">1943</option>
<option value="1942">1942</option>
<option value="1941">1941</option>
<option value="1940">1940</option>
<option value="1939">1939</option>
<option value="1938">1938</option>
<option value="1937">1937</option>
<option value="1936">1936</option>
<option value="1935">1935</option>
<option value="1934">1934</option>
<option value="1933">1933</option>
<option value="1932">1932</option>
<option value="1931">1931</option>
<option value="1930">1930</option>
<option value="1929">1929</option>
<option value="1928">1928</option>
<option value="1927">1927</option>
<option value="1926">1926</option>
<option value="1925">1925</option>
<option value="1924">1924</option>
<option value="1923">1923</option>
<option value="1922">1922</option>
<option value="1921">1921</option>
<option value="1920">1920</option>
</select>
<span class="error primary">Required</span>
</div>
<input type="hidden" name="date_of_birth" value="">
</div>
</fieldset>
<nav>
<span class="button next"> Next <i class="fa-sharp fa-regular fa-chevron-right fa-lg" aria-hidden="true"></i>
</span>
</nav>
</div>
</div>
</div>
<div class="step" id="step_4">
<div class="previous-button">
<span class="link reverse-icon previous">
<i class="fa-sharp fa-regular fa-chevron-left fa-lg" aria-hidden="true"></i>
<span class="mobile_hide"> Previous </span>
</span>
</div>
<div class="wrap smallest">
<div class="alert positive margin-25 animate__animated animate__fadeInUp">
<p class="text-size-smaller margin-none">
<i class="fa-sharp fa-solid fa-circle-check text-color-green" aria-hidden="true"></i> Thank you, <span class="title_pull text-capitalise-first-letter"></span> <span class="lname_pull text-capitalise-first-letter"></span>. Nearly there
</p>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-1s">
<fieldset>
<div class="field">
<label class="h4 margin-5"> Was the finance with Moneybarn in joint names with somebody else? </label>
<p class="text-size-smaller margin-15">Make a selection below</p>
<ul class="options two">
<li>
<input type="radio" class="custom-checkbox" name="joint_names" id="joint_names_1" value="Yes">
<label for="joint_names_1"> Yes </label>
</li>
<li>
<input type="radio" class="custom-checkbox" name="joint_names" id="joint_names_2" value="No">
<label for="joint_names_2"> No </label>
</li>
</ul>
</div>
<div class="field sub-field margin-none joint_names animate__animated">
<label class="h5 margin-5">Information about the other person you had the Moneybarn finance with</label>
<p class="text-size-smaller">This is required for your claim</p>
<div class="field three">
<div class="field">
<label class="h6 margin-5">Their title</label>
<select name="title_person_2">
<option disabled="" selected="" value="">—</option>
<option value="Mr">Mr</option>
<option value="Mrs">Mrs</option>
<option value="Ms">Ms</option>
<option value="Miss">Miss</option>
<option value="Dr">Dr</option>
<option value="Rev">Rev</option>
<option value="Dame">Dame</option>
<option value="Lady">Lady</option>
<option value="Sir">Sir</option>
<option value="Lord">Lord</option>
</select>
<span class="error primary">Required</span>
</div>
</div>
<div class="field">
<label class="h6 margin-5">Their first name</label>
<div class="field-icon">
<input type="text" name="fname_person_2" class="capitalised-input" placeholder="First name">
</div>
<span class="error primary">Please enter their first name</span>
<input type="hidden" name="fname_person_2_clean" value="">
</div>
<div class="field margin-5">
<label class="h6 margin-5">Their last name</label>
<div class="field-icon">
<input type="text" name="lname_person_2" class="capitalised-input" placeholder="Last name">
</div>
<span class="error primary">Please enter their last name</span>
<input type="hidden" name="lname_person_2_clean" value="">
</div>
<nav>
<span class="button next"> Next <i class="fa-sharp fa-regular fa-chevron-right fa-lg" aria-hidden="true"></i>
</span>
</nav>
</div>
</fieldset>
</div>
</div>
</div>
<div class="step" id="step_5">
<div class="previous-button">
<span class="link reverse-icon previous">
<i class="fa-sharp fa-regular fa-chevron-left fa-lg" aria-hidden="true"></i>
<span class="mobile_hide"> Previous </span>
</span>
</div>
<div class="wrap smallest">
<div class="alert positive margin-25 animate__animated animate__fadeInUp">
<p class="text-size-smaller margin-none">
<i class="fa-sharp fa-solid fa-circle-check text-color-green" aria-hidden="true"></i> Thank you, <span class="title_pull text-capitalise-first-letter"></span> <span class="lname_pull text-capitalise-first-letter"></span>. So we can keep you
updated about the progress of your claim, please let us know the best methods of contact below
</p>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-1s">
<label class="h4 margin-25"> Your contact information </label>
</div>
<div class="animate__animated animate__fadeInUp animate__delay-2s">
<div class="help text-size-smallest">
<p class="margin-none">
<i class="fa-sharp fa-regular fa-circle-question" aria-hidden="true"></i> Your contact information will only be used in accordance to matters relating to your claim
</p>
</div>
<fieldset>
<div class="field">
<label class="h6 margin-none">Mobile telephone number</label>
<p class="text-size-smaller margin-15">So we can update you about your claim via SMS</p>
<div class="field-icon telephone secure">
<input type="tel" name="telephone_number" class="numbers_only" placeholder="Mobile telephone number">
</div>
<span class="error primary">Please enter a valid mobile telephone number</span>
<span class="error secondary">This telephone number does not appear to be valid</span>
<input type="hidden" name="validate_telephone_number" value="">
</div>
<div class="field">
<label class="h6 margin-none">Email address</label>
<p class="text-size-smaller margin-15">So we can update you about your claim via email</p>
<div class="field-icon email secure">
<input type="email" name="email_address" placeholder="Email address">
</div>
<span class="error primary">Please enter your email address</span>
<span class="error secondary">This email address does not appear to be valid</span>
<span class="email_validation_error"> This email address doesn't look valid<span class="suggested_fix_conditional">. <span class="suggested_fix"></span></span>
<span class="suggested_fix_apply">Click to fix</span>
</span>
<input type="hidden" name="validate_email_address" value="">
</div>
<div class="field margin-15">
<label class="h6 margin-none">Current address</label>
<p class="text-size-smaller margin-15">Where we'll send the cheque, if successful</p>
<div class="field-icon address">
<div id="postcode_lookup_field"><input type="text" class="idpc-input" placeholder="Enter postcode" aria-label="Search a postcode to retrieve your address" autocomplete="none">
<div class="idpc-select-container" aria-live="polite" style="display: none;"></div>
<p class="idpc-error" role="alert" style="display: none;"></p>
</div>
<span class="idpc-find-address button" id="find_address">Find address</span>
</div>
<span class="error primary">Please enter a valid postcode and click 'Find address'</span>
<p class="address_pull text-size-smaller" id="selected_address">
<span class="address-field premise_pull"></span>
<span class="address-field thoroughfare_pull"></span>
<span class="address-field line_2_pull"></span>
<span class="address-field post_town_pull"></span>
<span class="address-field county_pull"></span>
<span class="address-field postcode_pull"></span>
<span class="address-field country_pull"></span>
</p>
<input type="hidden" name="premise" id="premise">
<input type="hidden" name="thoroughfare" id="thoroughfare">
<input type="hidden" name="building_number" id="building_number">
<input type="hidden" name="building_name" id="building_name">
<input type="hidden" name="line_1" id="line_1">
<input type="hidden" name="line_2" id="line_2">
<input type="hidden" name="post_town" id="post_town">
<input type="hidden" name="county" id="county">
<input type="hidden" name="postcode" id="postcode">
<input type="hidden" name="country" id="country">
<input type="hidden" id="udprn">
<input type="hidden" id="address_id_populated">
</div>
<input type="hidden" id="validate_step_5" value="">
</fieldset>
<nav>
<button type="submit" class="button submit"> Next <i class="fa-sharp fa-regular fa-chevron-right fa-lg" aria-hidden="true"></i>
</button>
</nav>
<input type="hidden" name="campaign" value="">
<input type="hidden" name="page_brand" value="belmond.claims">
<input type="hidden" name="campaign_source" id="campaign_source" value="unknown">
<input type="hidden" name="utm_source" id="utm_source" value="">
<input type="hidden" name="utm_medium" id="utm_medium" value="">
<input type="hidden" name="utm_campaign" id="utm_campaign" value="">
<input type="hidden" name="utm_content" id="utm_content" value="">
<input type="hidden" name="product" value="1">
<input type="hidden" name="redirect_url" value="https://belmond.claims/step-signature.html">
</div>
</div>
</div>
</form>Text Content
We'll find all your paperwork and help you claim back an average of £
84,818780
81
/ 5
Have you purchased a motor vehicle with finance from Moneybarn between 2007 —
2020?
Make a selection below
The finance paperwork no longer has to be in your possession, nor does the
finance agreement need to still be active
* Yes
* No
Which year did you take out the finance with Moneybarn?
Make a selection below
— 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007
Which bank did you hold an account with in ?
Make a selection below
— Atom Bank Bank of Ireland Bank of Scotland Barclays Bank Clydesdale Bank
Lloyds Bank Co-operative Bank Coutts & Company Handelsbanken HSBC TSB Tesco Bank
Vanquis Bank Starling Bank Monzo Bank Marks and Spencer Metro Bank NatWest RBS
Sainsbury's Bank Santander Bank Other
Enter the name of the bank
Because you selected other above, you must provide the name of the bank you held
an account with in
Please enter the name of the bank you held an account with in
Next
Previous
Do you still have an outstanding balance owed to Moneybarn?
Make a selection below
* Yes
* No
Are you in an IVA, DMP, DRO, or bankruptcy?
Make a selection below
* Yes
* No
Next
Previous
Thank you. It appears that based on your answers, you could be eligible for an
average claim of £
80
Let's grab some quick information about you, starting with your name
Title — Mr Mrs Ms Miss Dr Rev Dame Lady Sir Lord Required
First name
Please enter your first name
Last name
Please enter your last name
Date of birth
DD 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
27 28 29 30 31 Required
MM 01 02 03 04 05 06 07 08 09 10 11 12 Required
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Was the finance with Moneybarn in joint names with somebody else?
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Thank you, . So we can keep you updated about the progress of your claim, please
let us know the best methods of contact below
Your contact information
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your claim
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DON'T LET THEM GET AWAY WITH IT
you could be entitled to compensation if the dealership or sales person did not
explain the finance options clearly and they did not disclose their commission
from the finance agreement sale
Our panel of experts can help you get compensation
© 2024 belmond.claims. Belmond & Co Claims Management is a Claims Management
Company that is Authorised and Regulated by the Financial Conduct Authority.
Firm Reference Number: 838551. Registered with the Information Commissioners
Office: Z3356427. VAT Registration No 263901211. No fees will be charged to you
in respect of an unsuccessful claim. Where a claim is successful, Belmond & Co
Claims Management will charge a contingency fee representing based on the value
of the compensation offered. Please refer to our terms and conditions to review
our fee table
* Privacy policy
* Terms & conditions
You do not need to use a claims management company to pursue a claim against a
lender, you can do this yourself for free. If unsuccessful with your claim you
also have the option to refer the claim to the Financial Ombudsman Service
yourself without incurring a fee
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Unfortunately, we can't help
You must have purchased a motor vehicle with finance from Moneybarn to be
eligible for a claim. We apologise for any inconvenience caused
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Because you still have an outstanding balance owed to Moneybarn, you're not
eligible for a claim. We apologise for any inconvenience caused
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Because you are currently in an IVA, DMP, DRO or bankruptcy, you're not eligible
for a claim. We apologise for any inconvenience caused
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Privacy policy
About Us
Belmond & Co Claims Management Ltd are committed to the privacy of our website
visitors and customers, providing a safe and secure policy for handling personal
information. We have outlined how we will handle your personal information, also
referred to as your data. If you have any questions about this privacy policy or
how we handle your personal information, please contact us:
* By email at: claim@belmondclaims.com
* By post to: Belmond & Co Claims Management Ltd, Baird House, Scotswood Road,
Newcastle upon Tyne, NE4 7DF
Belmond & Co Claims Management Ltd provide you with the right to control the
access and use of your personal information. Our data protection registration
number for England and Wales is Z3356427.
Consent
When you provide your personal information requested by us via our website,
telephone, email, post, or text message; you consent for us to use your personal
information to:
* Contact you via your chosen contact methods (telephone, email, post, and text
message)
* Contact you about your potential financial mis-selling complaint for Payment
Protection Insurance, High Cost Short Term Loans, Home Credit Loans and
Guarantor Loans;
* Signing our Letter of Authority means you agree to our Terms & Conditions,
allowing us to:
* Provide the services under your signed contract;
* Send you marketing communications regarding our other relevant financial
based services via the contact methods you have supplied to us;
* Send you marketing communications about our sister companies in financial
services, including, but not limited to lending, insurance and banking;
* Contact relevant third parties identified by you by telephone, post, and
email on your behalf with your specific instruction;
* Send you text message and email notifications which you have specifically
requested; and
* Send invoices and payment reminders to you, as well as collect payments
from you.
Obligations
Please note, we require certain personal information to be able to complete our
services. If you do not provide this, we may not be able to fulfil our contract
with you. In this event, we will explain what information is required and why.
If you do not wish to provide this, we have the right to terminate your contract
with us in accordance with our Terms & Conditions, which you agree to by signing
our Letter of Authority.
Legitimate Interest
We have a legitimate interest in updating you about further services offered by
us, both during and after the conclusion of your contract with us, including
communication of any changes or developments that may impact on your concluded
services. We will use the details provided by you to contact you by the
following methods; telephone, email, post, and text message. If you wish to
unsubscribe to one or all contact methods, you can do so at any time.
We offer additional areas of financial mis-selling and compensation claim types.
If these services are of interest and you consent to the referral, we will
introduce you to our specialist legal partner; TLW Solicitors, Orion Business
Park, 9 Hedley Court, North Shields NE29 7ST.
We also offer lending solutions via our sister company Mammoth Loans Limited and
we will inform you of any lending options provided by reputable companies
offering lending solutions we feel may benefit you. We will identify possible
companies because of the knowledge we have on your historic lending.
We regularly review our services and have a legitimate interest in using your
data to help obtain analytics in respect of our customer base.
In some cases, regulatory requirements may mean we need to use or keep your data
by law. You will always be informed of this.
Data Collection
* We collect, store, and use the following:
* information about your visits to our websites including your IP address,
geographical location, browser type, referral source, length of visit and
number of page views;
* information that you provide to us for the purpose of registering or
enquiring with us which includes your name, address, telephone number,
email, date of birth, and any financial information you wish to disclose;
* information that you provide to us for the purpose of subscribing to our
services will be request directly from you, including further personal
circumstances and information about your financial products and services;
and
* any other information that you choose to send to us
If you choose not to provide the information we request at the various stages of
the services we are providing, you will be informed if your choice will affect
our ability to provide these services.
Data Recipients
* While providing our services to you, the following third parties provide
critical functions and will process your personal information as instructed
by you and directed by in accordance with strict data security arrangements:
* Our Services: During our services we will provide your information, under
your specific instruction, to named lenders, service providers and, if
required, the Ombudsman Service. We will also provide a referral to our
legal partner, TLW Solicitors, at your request;
* Our Marketing: we use Google for any digital marketing and a third party
marketing agency, Mediaworks UK Limited, who manage our digital marketing.
They provide analytical information about our marketing to help us improve
this in the future. The data held by analytics firms is on an anonymised
basis meaning they cannot identify you.
* Other third party providers: that may receive and store your data for
direct digital marketing purposes include TxtLocal Limited and The Rocket
Science Group LLC d/b/a MailChimp (where relevant permission has been
received by you).
* We sometimes use an outsourced print-house, Washington Direct Mail Limited,
who manage our printing, they receive a copy of postal communication and
print and send this on our behalf;
* Our Systems and IT: we use a third party, Smart IT Support Limited, who
provide essential storage arrangements, software and support to our
infrastructure. Our internal Customer Relationship Management (CRM) system
is provided by FLG Business Technology Limited;
* Our Regulators: we may be required to provide your data to our Regulators,
who include the Financial Conduct Authority, the Legal Ombudsman Service
and the Information Commissioner's Office; and
* Our Professional Services:> we use professional legal, consultancy and
accountancy services to help us fulfil our legal obligations.
We do not sell your data to third parties in any circumstances. We have
carefully selected our third parties due to their commitment to keeping your
data safe, and all data is processed within the European Union and subject to
the same legislation. If you request for us to stop processing your data, we
will also communicate this to the relevant third parties if they are processing
this on our behalf. If you have any concerns about the above third parties,
please let us know and we can provide advice and support to help you manage your
data preferences.
Security
We are committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's
hard drive. Once you agree, the file is added, and the cookie helps analyse web
traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us
analyse data about web page traffic and improve our website in order to tailor
it to customer needs. We only use this information for statistical analysis
purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline
cookies if you prefer. This may prevent you from taking full advantage of the
website
Belmond Claims uses these essential cookies
Name Purpose Storage duration Third party PHPSESSID Records user session
information User session N/A
Analytics cookies
Name Purpose Storage duration Third party _ga, _gat, _gid Analytics cookie that
tracks and reports on the manner in which the Belmond Claims website is used to
help us to improve the website N/A Google, Inc. Privacy statement
Disclosures
* We may disclose information about you to any of our employees, officers,
agents, suppliers or subcontractors insofar as reasonably necessary for the
purposes as set out in this privacy policy.
In addition, we may disclose information about you:
* to the extent that we are required to do so by law;
* in connection with any legal proceedings or prospective legal proceedings;
and
* in order to establish, exercise or defend our legal rights (including
providing information to others for the purposes of fraud prevention and
reducing credit risk).
Third Party data transfers
We do not specifically transfer your data to countries outside of the European
Union. However, some of our third party service providers may provide services
which mean your data is transferred outside of the European Union. In any case,
we ensure that there are appropriate security measures in place such as
technical security, including encryption and restricted access to your data. The
only circumstance in which this may happen is if one of our third party data
processors backs up their systems (to keep their data secure) outside of the
European Union. In any event, we have strict contracts in place to make sure
your data is kept safe and your data is always under our control. If you have
any questions, please feel free to contact us for further information.
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on
our website. You should check this page occasionally to ensure you are happy
with any changes, although anything that will affect you will be communicated
directly to you.
Terms & conditions
These terms and conditions form a contract between you the 'Client(s)' and
Belmond & Co Claims Management Limited whose address is Baird House, Scotswood
Road, Newcastle upon Tyne, NE4 7DF. You should not sign our contract until you
have read the pre-disclosure, our terms and conditions, privacy policy and the
services Belmond & Co Claims Management provide, including any fees payable.
I/We hereby appoint Belmond & Co Claims Management Ltd to act on my/our behalf
as my/our sole Agents in respect of all my/our claim(s) for my Short Term/Home
Credit/Guarantor lending/Motor Finance lending compensation. I/We shall provide
all information required by Belmond & Co Claims Management Ltd as requested by
return. I/We agree to forward all details received from the product/service
providers. I/We shall not enter into any agreement with the product/service
providers without first consulting Belmond & Co Claims Management Ltd.
What Belmond & Co will do:
We will progress your case(s) by the following procedure:
* We will ask you to read our terms and conditions and this pre-disclosure
notification on our website.
* You will sign our letter of authority and a copy of our terms and conditions
via our website(s).
* By signing our terms and conditions, if you have a valid claim against Amigo,
we will use your written consent to ask Amigo to update the mobile number
they hold on their systems to a dedicated number provided by Belmond & Co.
This number will be provided to Amigo, along with your most up to date active
mobile number, to be used solely to receive codes from the Scheme portal as
part of the registration process.
* When we receive your consent we will begin data gathering to determine the
merits of a potential claim.
* We will contact all the lenders you have informed us about on your behalf to
request your full lending history, loan application data etc
* Where applicable we will review your financial circumstances at the time of
borrowing the loans, to determine your ability to afford and sustain the
loans borrowed. We will review what checks the lender carried out at the
time.
* Where applicable we do require clients to provide us with a copy of their
credit report and complete questions about your income and expenditure at the
time of borrowing the loans. But don't worry we provide easy to use guidance
on this. This helps us compile all the relevant evidence for your claim.
* We will construct a detailed letter of claim proving breaches in responsible
lending standards and represent your claim directly with the lender.
* We will negotiate and obtain an offer of redress for you. We will ask for
* a refund of interest and charges;
* credit records to be updated to remove the mis-sold loan(s) or negative
credit data; and
* compensatory interest at 8% per year for the interest payments you have
already made.
If the offer of redress is through a Scheme of Arrangement the settlement
will be a percentage of the total redress as per the approved Scheme rules.
* We will keep you updated via SMS, email, post and telephone.
In signing these terms and conditions you agree to instruct Belmond & Co Claims
Management Ltd to attempt to bring a claim for all products/services with the
product/service provider. Belmond & Co Claims Management Ltd will seek
acceptance of their fee (as set out below) if a specific claim, managed by
Belmond & Co Claims Management, is successful. An acceptance form will be sent
to you detailing the offer made, the amount of the Belmond & Co Claims
Management Fee, and the amount left to you. This document must be signed by you
before we can send our service invoice. It is also important that we inform you
of alternative ways to pursue such claims if you do not wish to utilise our
service, as you can contact your provider/lender directly or refer to the
Financial Ombudsman Service with your complaint for free. Visit
https://www.financial-ombudsman.org.uk for further information.
Cancellation
Belmond & Co Claims Management Ltd have the right to cancel this agreement at
any time and no fee will be payable by you if we think there are no grounds for
a complaint or that your claim is unlikely to succeed. Belmond & Co Claims
Management Ltd shall have the right to terminate the contract by giving written
notice to you at any time to immediately terminate the contract if there is any
material breach by you of any term within the contract. There is a 14-day
cooling off period in which you may cancel the agreement without charge
effective from the date you sign this agreement. In the event that you terminate
the contract after 14 days Belmond & Co Claims Management Ltd can seek official
confirmation from the relevant providers/lenders that all claims undertaken have
been cancelled. If a reasonable financial offer is made and you then cancel,
Belmond & Co Claims Management Ltd will be entitled to claim our full fee of 36%
inclusive of VAT.
Cancellation of any claims MUST be done by either calling our office, writing to
us or sending us an email to claim@belmondclaims.com or in writing *notice will
only be effective if and when received at the following address: - Belmond & Co
Claims Management Ltd, Baird House, Scotswood Road, Newcastle upon Tyne, NE4 7DF
or telephone 0191 731 5290 Monday to Friday 9am to 5pm. If it is found that,
following termination of the agreement, a successful claim is upheld, money is
recovered and that Belmond & Co Claims Management Ltd was the effective cause of
such settlement, Belmond & Co Claims Management Ltd's original invoice will
remain valid. The full invoice will fall due in respect of the original
agreement of 36% inclusive of VAT.
Law & Jurisdiction
The law applicable to this contract shall be English Law and the parties consent
to the jurisdiction of the English courts in all matters affecting this
contract. Services provided to you may include commencement of legal proceedings
to recover compensation, but this is not applicable in every case. Belmond & Co
Claims Management Ltd makes no representation or warranty to you that
compensation will be obtained or is in any way guaranteed.
Fees & payment
If the case is successful and you accept our fee, we will raise our invoice
against the NET REDRESS payment you receive. Our fee is charged based on the
value of the redress that is offered.
For example:
The above fee table illustration is not to be taken as an estimate of the amount
likely to be recovered on your behalf. The fee that you pay may be more than or
less than the illustration depending on the outcome of the claim.
A claim offer will often look like this:
* Refund of interest charged (including fee's/charges) on upheld loans
* Less any outstanding arrears
* Plus compensatory interest (at 8% simple interest per annum) - (less 20%
basic rate tax paid directly to HMRC)
* Equals - NET REDRESS Paid to you
NB: if you have any outstanding arrears with the lender they will adjust the
“refund of interest charged on upheld loans' by deducting any outstanding loan
amount owed to the lender.
Our fee is inclusive but not limited to the following summarised activities that
will be undertaken by Belmond & Co Claims Management on your behalf;
* Obtaining your valid authority to undertake your claim(s)
* The preparation of a Data Subject Access Requests (DSAR) to Lender(s)
* A review of a full lending history to determine eligibility of claim
* The requesting and reviewing a client credit report to extract entries that
are applicable
* The production of an internal validation report
* The production of a detailed affordability statement
* The production of a detailed letter of claim to be submitted with supporting
evidence
* The regular correspondence with all parties and the management of any
additional requests
* A detailed review of all final responses to ensure an agreeable outcome
* The preparation of the case for the Financial Ombudsman Service if consented
and applicable
* Advise the client on the resolution of the final response letters or
Financial Ombudsman decision
Before Belmond & Co Claims Management raise their service invoice, which will be
due for payment by you within 14 days, you must review and sign our acceptance
form. The acceptance form details the amount of the refund offer made, our fee
and how much is left for you.
Once you receive compensation payment direct, you MUST pay Belmond & Co Claims
Management Ltd commission within 14 days of cleared funds being received.
Should you receive and accept an offer for the balance of a credit agreement to
be written off or for redress/compensation to be offset against arrears, or a
goodwill offer (where the case is rejected) the fees will be calculated, using
our fee table, of the cash element after the write off or amount offset.
Example: Compensation awarded is £1000 with £500 of what you owe the lender
offset, you will receive the remaining £500 from the lender, our fee would be
£180 inclusive of VAT being 36% of the total amount initially awarded, leaving
you with £320.
As the claimant(s) it is your responsibility to inform Belmond & Co Claims
Management Ltd of any current or historic issue of; bankruptcy, insolvency,
individual voluntary arrangements, debt relief orders, and debt management plans
as these issues pose a risk to your entitlement to receive any monies that may
be awarded. Failure to disclose such information can result in the claimant(s)
not receiving the redress monies if successful, with Belmond & Co Claims
Management Ltd retaining the right to pursue you as the claimant(s) for our
service charge. Where fees remain unpaid and Belmond & Co Claims Management Ltd
are forced to either take court action or appoint a debt collection agency to
recover outstanding monies, Belmond & Co Claims Management Ltd reserve the right
to increase the amount owed by an amount equivalent to the cost of that
recovery. A court may also award additional cost and/or statutory interest at
the rate of 8% above the Bank of England base rate. Belmond & Co Claims
Management Ltd will seek to recover interest on unpaid fees at the rate of 8%
above the Bank of England base rate.
In the event that we advise you that we are unable to assist you in pursuing any
claim(s), no fee will be payable by you provided that you have not breached your
duties set out in this document.
However, our fee will apply if you cancel our services after you have been
awarded compensation* from your creditor(s).
In the event an outstanding balance, for an unpaid service fee, is owed to
Belmond & Co from any successful compensation claim. Belmond & Co reserve the
right to offset any liability owed against any future successful compensation
claims managed by Belmond & Co.
The right to offset the balance will be administered through any gross redress
that is received into our client account, authorised by you, and deducted from
the net redress paid to you after deduction of the applicable service fee for
that claim.
Complaints
Belmond & Co Claims Management Ltd has an internal complaints procedure. Please
review our “Complaints Procedure' on our website. Complaints can be made via any
reasonable means including by telephone, email, in writing and in person. You
can write to us at: - Belmond & Co Claims Management Ltd, Baird House, Scotswood
Road, Newcastle upon Tyne, NE4 7DF, email us at: - claim@belmondclaims.com or
telephone us on 0191 731 5290 Monday to Friday between 9am and 5pm.