events.sap.com
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184.25.158.247
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Submitted URL: https://events.sap.com/eur/aiandcxapowercouple/en/home#agenda
Effective URL: https://events.sap.com/eur/aiandcxapowercouple/en/home
Submission: On June 27 via api from BE — Scanned from DE
Effective URL: https://events.sap.com/eur/aiandcxapowercouple/en/home
Submission: On June 27 via api from BE — Scanned from DE
Form analysis 1 forms found in the DOM
Name: aspnetForm — POST /eur/aiandcxapowercouple/en/home
<form name="aspnetForm" method="post" action="/eur/aiandcxapowercouple/en/home" id="aspnetForm">
<div>
<div>
<input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwULLTIwOTU5NjQzODRkZEJUEOJx2LgJVHQCitlab8cITMsrbvrw3pvE8b3ddfHf">
</div>
<script src="../../../51Degrees.core.js" type="text/javascript"></script>
<div>
<input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="00A36771">
<input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION"
value="/wEdABLd0qLVN+FLpAO984i2GpQZCAx82kK5jDp405Q24Ab7vx/NGKXKT0tKMD8RUXIATmesAElTsF90je9s4giPYTdYp0xphlyJW/n1rlz46W0vBiIsegdtSmcttbEJvtPlLoewDy8DKhvwr2cpLuLx1HPrFSB2EWLZa6zZ9tagWDHPd8TXsHr83fcRjvUs2qjHwdZBEjsM2XK7Agr8nmnFLRnMXqsPtCbM+dHSVDndZReDwu2h4+Loy78irRY2DK9SmSCJAIiI6VAXh7XiSXsPlxanH+WAhizFC2+hW3FqJtHd3zRZn+KZYUHxbUEhfdlWdbZRc+7+2Pgibut9suDTK7hMQ8yELrjP8TdA7wTddwnhlOj2xYGknCN8NZKRv/UjWG8JVGFcyIOD7500qz+/HMJsx7wKtH5uEg6Gt/LH4P/tig==">
</div>
<div id="page" style="margin-left: 0px;">
<div id="iframerContainer"></div>
<script type="text/javascript">
var GloChannelID;
function showTwitter() {
window.open('twitter.aspx', "mywindowa", "width=502,height=520,toolbar=no,location=no,directories=no,status=no,menubar=no, scrollbars=no,resizable=yes,copyhistory=no,left=0,top=100,screenX=0,screenY=100");
}
function ShareEmail() {
var emailsubject = "Welcome to AI and CX: A Power Couple";
var emailbody = "Welcome to AI and CX: A Power Couple";
var tinyUrl = getTiny(window.location.href);
window.location.href = "mailto: ?subject=" + emailsubject + "&body=" + emailbody + " %0D%0A " + "%0D%0A " + tinyUrl;
}
function ShareEmailSession() {
var emailbody = "Welcome to AI and CX: A Power Couple";
var sessiontitle1 = document.getElementById("hdnSessionTitle").value;
var hdnSessionDescription1 = document.getElementById("hdnSessionDescription").value;
hdnSessionDescription1 = decodeURIComponent(hdnSessionDescription1);
hdnSessionDescription1 = hdnSessionDescription1.replace(/<br>/g, "%0D%0A");
var tinyUrl = getTiny(window.location.href);
//window.location.href = "mailto: ?subject=" + emailsubject + "&body=" + emailbody + " %0D%0A " + "%0D%0A " + tinyUrl;
window.location.href = "mailto: ?subject=" + sessiontitle1 + "&body=" + emailbody + " %0D%0A " + "%0D%0A " + sessiontitle1 + " (" + tinyUrl + ")" + " %0D%0A " + "%0D%0A " + hdnSessionDescription1;
}
function getTiny(websiteUrl) {
var strTinyUrl = "";
var url = '../../../Controller/Sessions.aspx/CreateTinyURL?eventname=eur-aiandcxapowercouple';
defaultParameters = "{strUrl:'" + websiteUrl + "'}";
$.ajax({
type: "POST",
url: url,
cache: false,
async: false,
data: defaultParameters,
contentType: "application/json; charset=utf-8",
datatype: "json",
success: function(msg) {
strTinyUrl = msg.d;
//return msg.d;
},
error: function(xmlHttpRequest, textStatus, errorThrown) {
if (xmlHttpRequest.readyState == 0 || xmlHttpRequest.status == 0) {
return;
} else {}
}
});
return strTinyUrl;
}
//javascript function to check whether is user is logged in or not.
function UserLoginStatus() {
var nameevent = ".SESSION_COOKIE_" + eventName.toUpperCase();
var Eventcookie = getCookie(nameevent);
if (Eventcookie != null && Eventcookie != "") {
var arr = Eventcookie.split('|');
if (arr[7].trim() != "1") {
//user is logged in
return true;
}
}
return false;
}
</script>
<div id="wrapper" class="min-height-wrapper">
<div class="w1">
<div class="header">
<script type="text/javascript" src="../../../js/Utility.js"></script>
<script type="text/javascript" src="../../../js/jquery.bpopup-0.8.0.min.js"></script>
<script type="text/javascript">
var res = 'yes';
</script>
<script type="text/javascript">
function RefreshPage(cookiename) {
document.cookie = cookiename + '=; expires=Thu, 01-Jan-70 00:00:01 GMT;';
window.location.reload()
}
$(function() {});
</script>
<script src="../../../js/DateGlobal/date-en-US.js" type="text/javascript"></script>
<script src="/js/min/jquery.ba-postmessage.min.js" type="text/javascript"></script>
<!--End for LiveChat-->
<input type="hidden" id="hdnActiveAnnouncement" value="0">
<input type="hidden" name="ctl00$ucHeader$HiddeniserID" id="ctl00_ucHeader_HiddeniserID" value="1">
<!-- CQ5 Navigation Container -->
<!-- Header Start here -->
<header id="header" class="persiatntHeader ">
<div id="headerTop" class="persiatntTopHeader" style="display: none">
<div class="container">
<div class="header-holder">
</div>
</div>
</div>
<div id="headerMain">
<div class="container">
<section class="header-holder">
<div class="logo">
<div class="DHheaderLogo headerLogoText parbase">
<a href="/eur-aiandcxapowercouple/en/home">
<img class="deskLogo" src="https://content.dm.ux.sap.com/content/dam/digitalassets1dx/customimages/events/eur-aiandcxapowercouple/loading-logo_dekstop.png" alt="SAP">
<img class="mobLogo" src="https://content.dm.ux.sap.com/content/dam/digitalassets1dx/customimages/events/eur-aiandcxapowercouple/sap-logo_mobile.png" alt="SAP">
</a>
</div>
</div>
<!-- Mega menu Start here -->
<div class="megaMenu ">
<nav class="mainNavigation"> <a class="nav-opener mobile-btn" href="javascript:;" onclick="openMobileMenu(event)" title="Navigation"> <i class="fa fa-bars"></i> </a><span></span>
<div class="nav-block">
<div class="topNav topNavList parbase">
<ul class="nav-area">
<li>
<a data-engagement-tracking-analytics="nav_L1:Home" href="/eur-aiandcxapowercouple/en/home">
<em>Home</em>
</a>
</li>
<li>
<a data-engagement-tracking-analytics="nav_L1:About" href="/eur-aiandcxapowercouple/en/home#about">
<em>About</em>
</a>
</li>
<li>
<a data-engagement-tracking-analytics="nav_L1:Agenda" href="/eur-aiandcxapowercouple/en/home#agenda">
<em>Agenda</em>
</a>
</li>
<li>
<a data-engagement-tracking-analytics="nav_L1:Speakers" href="/eur-aiandcxapowercouple/en/home#speakers">
<em>Speakers</em>
</a>
</li>
</ul>
</div>
</div>
</nav>
</div>
<!-- Mega menu End here -->
<div class="menu-right">
<div class="headerRightLinks">
<div class="login-details">
<ul>
<li id="toSeriesDetailsBtnHolder" style="display: none; color: rgb(0, 0, 0);">
<span>
<a id="toSeriesDetailsBtn" href="javascript:void(0);" class="linkButton blue">
View all Events in the Series
</a>
</span>
</li>
<li class="customHeaderRightButton" style="color: rgb(0, 0, 0);">
<span>
<a href="/eur-aiandcxapowercouple/en/registration.aspx" class="linkButton blue ">Register</a>
</span>
</li>
</ul>
<div class="headerRightLogo hideRightLogoMob">
</div>
<!-- onClick="searchKeyword(prompt('Search')); return false;" -->
</div>
<!-- My Account div -->
<div id="divAction" class="popup-content" style="display:none">
<div class="slide-actionsUpper">
<ul>
<li class="liitem" style="color: rgb(34, 34, 34);">
<span><a href="/eur-aiandcxapowercouple/en/myplaylist.aspx"><span> My Saved Resources</span></a></span>
</li>
<li class="liitem" style="color: rgb(34, 34, 34);">
<span><a href="/eur-aiandcxapowercouple/en/myinfo.aspx"><span> My Information</span></a></span>
</li>
<li class="liitem" style="color: rgb(34, 34, 34);">
<span><a href="/eur-aiandcxapowercouple/en/myevents.aspx"><span> My Events</span></a></span>
</li>
</ul>
</div>
</div>
<!-- Search div -->
<div id="searchDiv" class="popup-content" style="display: none;">
<div class="search-field">
<input id="Search" class="base-font02" type="search" onkeypress="javascript:return searchOnEnterKeyPress(event);">
<span id="searchSpan" class="icon-search02"></span>
</div>
</div>
</div>
</div>
<!-- Side contact slide -->
<section class="contact-module isHeaderPage"><a class="opener mobile-btn" href="javascript:;" onclick="openMobileContact()">
<svg version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" class="contactBlack" x="0px" y="0px" viewBox="0 0 297 297" fill="#000" width="30px" height="30px" style="enable-background:new 0 0 297 297;" xml:space="preserve">
<g><path d="M206.093,181.516c17.379,0,31.515-14.138,31.515-31.515V54.593c0-17.378-14.136-31.518-31.515-31.518H31.51
C14.135,23.075,0,37.215,0,54.593v95.408c0,17.377,14.135,31.515,31.51,31.515h22.933v32.988c0,4.012,2.416,7.627,6.121,9.162
c1.228,0.507,2.516,0.753,3.792,0.753c2.58,0,5.117-1.007,7.014-2.904l39.991-39.999H206.093z"></path>
<path d="M269.415,105.583h-15.944v44.418c0,26.125-21.253,47.378-47.378,47.378h-88.161l-18.537,18.542
c2.234,12.987,13.567,22.902,27.181,22.902h76.762l32.191,32.196c1.896,1.897,4.434,2.905,7.014,2.905
c1.276,0,2.564-0.249,3.792-0.756c3.705-1.535,6.12-5.149,6.12-9.16v-25.186h16.961c15.211,0,27.585-12.378,27.585-27.591v-78.061
C297,117.959,284.626,105.583,269.415,105.583z"></path></g></svg>
<img alt="" class="contactWhite" src="https://content.dm.ux.sap.com/etc/designs/sep1dx/images/contactus.png">
<img alt="" class="contactBlue" src="https://content.dm.ux.sap.com/etc/designs/sep1dx/images/contact-icon.png"> <br>
<span class="icon-talk"></span> <em><div class="DHheadercontact contactus parbase">
Contact us
<div class="clear"></div>
</div>
</em> </a>
<div class="popup">
<div class="popup-content">
<div class="DHheaderLinks headerLinks parbase">
<div class="close-icon"><a href="javascript:;" onclick="closeMobileContact()"><img alt="Close ContactUs Mobile Popup" src="https://content.dm.ux.sap.com/etc/designs/sep1dx/images/close_btn.png"></a></div>
<div class="contact-title"> <a aria-label="datatelnumber" class="datatelnumber" href="tel:" data-tel-number="tel:"></a> <span class="or"></span></div>
<div class="contact-set singlecontact">
<div class="col contact">
<a href="mailto:daria.lazzari01@sap.com">
<div class="heading"> <span class="adaptiveImagesContainer image visual"> <span><img alt="" src="https://content.dm.ux.sap.com/etc/designs/sep1dx/images/contact-mail.png"></span> </span> </div>
<span class="h-text">Contact us</span>
<p>E-mail us with comments, questions or feedback.</p>
</a>
</div>
</div>
<script>
$(document).ready(function() {
if (typeof ismobiledevice !== 'undefined' && ismobiledevice) {
var iscalldisabled = true;
var ischatdisabled = true;
if (ischatdisabled && iscalldisabled) {
$(".contact-module .popup-content .contact-set").addClass("doublecontact");
$(".contact-module .popup-content .contact-set .call").hide();
} else if (ischatdisabled && !iscalldisabled) {} else if (!ischatdisabled && iscalldisabled) {
$(".contact-module .popup-content .contact-set").removeClass("doublecontact");
$(".contact-module .popup-content .contact-set").addClass("singlecontact");
$(".contact-module .popup-content .contact-set .call").hide();
}
}
});
</script>
</div>
</div>
</div>
</section>
</section>
</div>
</div>
</header>
<script>
isTopHeader = false;
isPersistantHeader = true;
var eventProfileConsentMsg = "Yes, I agree to let SAP make my event profile publicly accessible to event attendees and to display the public attributes of my profile on SAP event websites and mobile applications.";
</script>
<!-- Header end here -->
<div class="clear"></div>
<!--Logged in user nav ends....-->
<span id="ctl00_ucHeader_lblUsernameCQ5" style="display: none;">cxziiekt</span>
<div id="divLanguageSelector" style="display: none;">
<a href="../../../eur-aiandcxapowercouple/Language-Selector.aspx?eventid=31098&languageid=1&ReturnUrl=%2feur%2faiandcxapowercouple%2fen%2fhome" id="ctl00_ucHeader_aLanguageCQ5">English</a>
</div>
<!--Logged In User Nav-->
<div id="overlay1112" style="display: none;">
</div>
<div id="pmeOverlayPopup" style="display: none; width: 35%; position: fixed; top: 35%; left: 30%; z-index: 125; padding: 20px 20px 20px 20px;">
</div>
<div id="divSurveyConfirm" style="display: none;">
<div class="divSurveyConfirmContainer">
<div>
<p> Do you want to take Survey - '<span id="surveyTitle">Survey Title</span>'? </p>
<div style="clear: both;">
</div>
<div style="text-align: center;">
<a class="btn-cta" id="aTakeSurvey"><span>Yes</span></a> <a class="btn-cta" id="aNolaunchsurvey" style="margin-left: 20px;"><span>No</span></a>
</div>
</div>
</div>
<a class="closeBPopUp" href="javascript:closeSurveyConfirmBox();">x</a>
</div>
<input type="hidden" name="ctl00$ucHeader$hdnSurveyTitle" id="ctl00_ucHeader_hdnSurveyTitle">
<input type="hidden" name="ctl00$ucHeader$hdnSurveyURL" id="ctl00_ucHeader_hdnSurveyURL">
<script type="text/javascript">
var oneDXHeaderVars = {
isOneDXEnabled: true,
eventName: 'eur-aiandcxapowercouple',
annonUserID: '1',
videoConditionalAccessFormLoad: 'ON',
inviteeID: 0,
userLoginStatus: false,
encryptedUID: '',
popupWindow: '',
idsSwitch: 'off',
idsWidgetSwitch: 'OFF',
isLoginFirstTime: false,
isEventPreCheck: 'live',
helloText: 'Hello:',
userID: '1',
loginLinkDisplay: 'yes',
eventID: 31098,
languageID: 1,
myProfileLabel: 'My Profile',
lblUsernameCQ5ID: 'ctl00_ucHeader_lblUsernameCQ5',
idsBaseURL: 'https://accounts.sap.com',
serviceProviderName: 'events.sap.com',
isConditionalAccess: 'ON',
currentPageUrl: 'http://events.sap.com/staticpage.aspx?slugURL=home&eventname=eur-aiandcxapowercouple&languagename=en&',
myPageName: 'eventid=31098&languageid=1&ReturnUrl=%2feur%2faiandcxapowercouple%2fen%2fhome',
queryStringPageName: '',
addClickTrackingReportURL: '../../../Controller/TrackUIManager.aspx/AddClickTrackingReport?eventname=eur-aiandcxapowercouple',
addClickTrackingReportForColleteralURL: '../../../Controller/TrackUIManager.aspx/AddClickTrackingReportForColleteral?eventname=eur-aiandcxapowercouple',
addClickTrackingReportForLiveDemoURL: '../../../ConditionalAccessLogin.aspx/AddClickTrackingReportForLiveDemo?eventname=eur-aiandcxapowercouple',
refreshUsersCacheURL: '../../../controller/AjaxProxy.aspx/RefreshUsersCache?eventname=eur-aiandcxapowercouple',
updateCurrentUserLoginTimeURL: '../../../controller/AjaxProxy.aspx/UpdateCurrentUserLoginTime?eventname=eur-aiandcxapowercouple',
getAnnouncementURL: '../../../controller/AjaxProxy.aspx/GetAnnouncement?eventname=eur-aiandcxapowercouple',
isUserValidForSSOURL: '../../../controller/AjaxProxy.aspx/isUserValidForSSO?eventname=eur-aiandcxapowercouple',
enableSSO: '',
allowPartialAccessForGatedAssets: 'off',
announcementCloseIcon: '../../../images/close-icon.png',
announcementCloseIconNew: '../../../images/close_btn.png',
showHideSaveToPlaylist: ''
};
function loadjscssfile(filename, filetype) {
if (filetype == "js") { //if filename is a external JavaScript file
var fileref = document.createElement('script')
fileref.setAttribute("type", "text/javascript")
fileref.setAttribute("src", filename)
} else if (filetype == "css") { //if filename is an external CSS file
var fileref = document.createElement("link")
fileref.setAttribute("rel", "stylesheet")
fileref.setAttribute("type", "text/css")
fileref.setAttribute("href", filename)
}
if (typeof fileref != "undefined") document.getElementsByTagName("body")[0].appendChild(fileref)
}
function checkMobileDev() {
try {
var devWindowWidth = $(window).width();
if (parseInt(devWindowWidth) <= 767) {
return true;
}
} catch (e) {}
return false;
}
jQuery(function() {
var doNotShowHeaderFooter = 'False';
if (doNotShowHeaderFooter != undefined && doNotShowHeaderFooter != null) {
if (doNotShowHeaderFooter.toLowerCase() == "true") {
$('.anchor_DoubleHeader').css('height', '0px');
}
}
//try{
// if(checkMobileDev()){
// var mediaCSSPath = $('link[href$="global.css"]').attr('href');
// if(mediaCSSPath != undefined)
// {
// mediaCSSPath = mediaCSSPath.replace("global.css","mobile.css");
// }
// loadjscssfile(mediaCSSPath,"css");
// }
// else
// {
// if($('link[href$="mobile.css"]') != undefined)
// {
// $('link[href$="mobile.css"]').remove();
// }
// }
//}
//catch(e){}
});
</script>
<script src="../../../js/OneDXHeader.js?v10" type="text/javascript"></script>
</div>
<div id="page-content">
</div>
<div id="notice" style="display: none">
</div>
<div id="page-content_">
</div>
<section id="main" style="display: block;">
<div id="divThirdLevelLinks">
</div>
<script type="text/javascript" src="../../../js/desktop_twitter_slider.js"></script>
<script language="javascript" type="text/javascript">
var overrideRefresh = 0;
var AjaxStarEvent = false;
assetPageName = 'home.html';
$(document).ajaxStop(function() {
AjaxStarEvent = true;
$("#watchNow").show();
//if (!isUserLoggedIn()) {
// $("#LoginText").show();
//}
});
</script>
<div id="ctl00_ContentPlaceHolder1_contentPanel">
<div>
<div id="headdata">
<link rel="icon" type="image/vnd.microsoft.icon" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/logo.ico">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<title>SAP</title>
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta content="telephone=no" name="format-detection">
<meta name="title" content="SAP">
<meta name="keywords" content="">
<meta name="description" content="">
<input type="hidden" name="CRMCODE" id="CRMCODE" value="">
<input type="hidden" name="ENVIRONMENT" id="ENVIRONMENT" value="">
<script>
var isOpenedInAuthor = false;
var isCurrentPageDynamic = false
var gatedurl = "";
var globalSiteName = "sep-eur-aiandcxapowercouple";
var globalLanguage = "en_us";
window.globalSiteName = "eur-aiandcxapowercouple";
window.globalLanguage = "en_us";
window.globalLangCode = "en";
window.top.globalSiteName = "eur-aiandcxapowercouple";
window.top.globalLanguage = "en_us";
window.top.globalLangCode = "en";
var includeOmni = true;
</script>
<!-- Stylesheet -->
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/font-awesome.css" type="text/css">
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/widget.carousel.css" type="text/css">
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/slick.css" type="text/css">
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/mobile.css" type="text/css">
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/video-js-core-and-plugins.min.css" type="text/css">
<link rel="stylesheet" href="https://content.dm.ux.sap.com/etc/designs/sep1dx/clientlibs/css/video-js-setup-wrapper.css" type="text/css">
<!-- Javascript -->
<!-- Adobe-Launch -->
<script type="text/javascript" src="//assets.adobedtm.com/ccc66c06b30b/2e8d8b957fca/launch-0143f67290b3.min.js"></script>
<script>
/* _trackData data layer wrapper */
window._trackData = function(data, linkObject, eventObject) {
try {
try {
if (_satellite.getVar('isLaunchStagingDebug')) {
console.log('LAUNCH: _trackData: arguments: ', arguments);
var d = JSON.parse(JSON.stringify(data));
console.log('LAUNCH: _trackData: data: ', d);
console.log('LAUNCH: _trackData: data (stringified): ', JSON.stringify(d, true, 4));
}
} catch (e) {
window.console && console.error(e);
}
// effectively make _trackData a dummy if turstarc disables tracking
if (!_satellite.getVar('isConsentEnabled')('omtrdc.net', 1)) {
if (_satellite.getVar('isLaunchStagingDebug')) {
console.log('LAUNCH: _trackData: no AA tracking because of trustarc/privacy settings');
}
return;
}
var ADL = (data || {}),
p = {
events: [],
products: []
};
var ev = ADL.events || {};
var s = window.s || {
trackData: function() {},
getPercentPageViewedVars: function() {}
};
/*
determine s.t or s.tl call.
in sections below, Override to:
'o' makes an s.tl call as other type tracking. This is the default for all _trackData calls
'e' - s.tl call as exit link tracking.
'd' - s.tl call as download link tracking.
(bool) false - set to (bool) false to trigger s.t page view tracking
*/
var tl = 'o';
var linkName = 'no value';
/** scc chat tracking **/
if (ev.sccChatInviteDisplayed || ev.sccChatStarted || ev.sccChatTransferred) {
var chatInfo = ADL.chatInfo || {};
var overlay = ADL.overlay || {};
// hardcode chatType for invite event since it is not currently passed
if (ev.sccChatInviteDisplayed) chatInfo.chatType = 'Invited';
// suppress tracking call from ev.sccChatTransferred
if (ev.sccChatTransferred) {
if (_satellite.getVar('isLaunchStagingDebug')) {
window.console && console.log('LAUNCH: _trackData: Chat Tracking Suppressed');
}
return;
}
if (ev.sccChatInviteDisplayed) {
p.events.push('event41');
p.eVar95 = overlay.name || '';
}
if (ev.sccChatStarted && !chatInfo.isTransfer) {
p.events.push(['event38', chatInfo.sccInteractionID].join(':'));
p.eVar38 = [
(chatInfo.isBot && 'Sapbot' || 'Agent'),
(chatInfo.queueaddress || '')
].join('|');
}
// There is a sccChatTransferred event, but it does not have chatInfo.isBot and chatInfo.queueaddress, so per discussions, we will trigger e87 on sccChatStarted+chatInfo.isTransfer
if (ev.sccChatStarted && chatInfo.isTransfer) p.events.push(['event87', chatInfo.sccInteractionID].join(':'));
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<span class="Heading4 fontBold" style="font-family: "BentonSansBold", Arial, Helvetica, sans-serif; color:#000000;font-style:normal;text-decoration:none">AI and CX: The Power Couple Redefining
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<p>What does AI in the field of Customer Experience (CX) exactly mean? What is available today and what is still in the skies? What are specific and hands-on use cases for people working in Sales, Service and
Commerce and how does it benefit your business?</p>
<p> </p>
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<b>This session will show you why AI and CX are such a good match and what it truly entails, while distinguishing between current capabilities and future possibilities. Gain hands-on insights into specific use cases that will bring your business operations forward.</b>
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<p><b>Join us on July 3<sup>rd</sup> for the session "AI and CX: The Power Couple Redefining Business "!</b></p>
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<span class="Heading5 fontRegular" style=" color:#000000;font-style:normal;text-decoration:none">Experience live demo of the SAP CX AI Toolkit, showcasing its effectiveness in Sales, Service, and
Commerce </span>
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<p> </p>
<p>Our goal is to equip your company with the knowledge and tools to stay ahead of the curve, understanding the trends that are shaping the future of CX - including AI trends.</p>
<p> </p>
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<!-- Code Start here -->
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<tbody>
<tr style="height: 0!important; color: #000000 !important; background-color: #fff !important;">
<td style="height: 0!important; color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; min-width: 100px !important;">
</td>
<td style="height: 0!important; color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><b> </b></td>
</tr>
<tr style="color: #000000 !important; background-color: #fff !important;">
<td style="color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; font-size: 18px;">11:05 AM</td>
<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span style="color: #5D36FF; font-size: 18px;">
<b>Intelligent CX and Intelligent Business Processes - What’s new and what’s coming next?</b></span><br>
<span style="color: #000000; font-size: 16px;"> <b>Alex Timlin</b>, Chief Expert CX & CRM, SAP<br>
<br>
</span>
</td>
</tr>
<tr style="color: #000000 !important; background-color: #fff !important;">
<td style="color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; font-size: 18px;">11:35 AM</td>
<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span
style="color: #5D36FF; font-size: 18px;"><b>Harnessing AI and GenAI for a Superior Customer Experience: Top Trends and Use Cases </b></span><br>
<span style="color: #000000; font-size: 16px;"> IDC will present the top trends on AI enabled Customer Experience in Europe. This will include an overview of key CX-enabling GenAI use cases by function,
as well as business drivers, investment priorities and emerging best practices.<ul>
<li>AI Everywhere, What is the status of AI and GenAI in Europe?</li>
<li>Toward a Unified View of the Customer</li>
<li>Functional GenAI Use Cases for a Superior Customer Experience by functions:<ul>
<li>Marketing (Personalization at scale, real-time offers, personalize digital interaction) + Retail Example</li>
<li>Customer Service/Experience (localized customer engagement, generative contact center next best action) + Retail Example</li>
<li>Sales (Generative content creation, generative recommendations, task automation) + Retail Example</li>
</ul>
</li>
<li>IDC’s Recommendations</li>
</ul>
<b>Ornella Urso</b>, Research Director - Retail Insights and Customer Experience Strategies Lead, Europe at IDC<br>
<br>
</span>
</td>
</tr>
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<td style="color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; font-size: 18px;">11:50 AM - 12:30 PM</td>
<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span
style="color: #5D36FF; font-size: 18px;"><b>Demo - How AI helps today in Sales, Service and Commerce</b></span><br>
<span style="color: #000000; font-size: 16px;"> <b>Joris Buckinx</b>, Senior CX Solution Advisor, SAP BeLux<br>
<br>
</span>
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<td style="height: 0!important; color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><b> </b></td>
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<td style="color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; font-size: 18px;">11:05 AM</td>
<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span style="color: #5D36FF; font-size: 18px;">
<b>Intelligent CX and Intelligent Business Processes - What’s new and what’s coming next?</b></span><br>
<span style="color: #000000; font-size: 16px;"> <b>Alex Timlin</b>, Chief Expert CX & CRM, SAP<br>
<br>
</span>
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<td style="color: #000000 !important; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important; font-size: 18px;">11:35 AM</td>
<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span
style="color: #5D36FF; font-size: 18px;"><b>Harnessing AI and GenAI for a Superior Customer Experience: Top Trends and Use Cases </b></span><br>
<span style="color: #000000; font-size: 16px;"> IDC will present the top trends on AI enabled Customer Experience in Europe. This will include an overview of key CX-enabling GenAI use cases by function,
as well as business drivers, investment priorities and emerging best practices.<ul>
<li>AI Everywhere, What is the status of AI and GenAI in Europe?</li>
<li>Toward a Unified View of the Customer</li>
<li>Functional GenAI Use Cases for a Superior Customer Experience by functions:<ul>
<li>Marketing (Personalization at scale, real-time offers, personalize digital interaction) + Retail Example</li>
<li>Customer Service/Experience (localized customer engagement, generative contact center next best action) + Retail Example</li>
<li>Sales (Generative content creation, generative recommendations, task automation) + Retail Example</li>
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<li>IDC’s Recommendations</li>
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<b>Ornella Urso</b>, Research Director - Retail Insights and Customer Experience Strategies Lead, Europe at IDC<br>
<br>
</span>
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<td style="color: #000000; background-color: #fff !important; text-align: left; border: none !important; vertical-align: top !important;"><span
style="color: #5D36FF; font-size: 18px;"><b>Demo - How AI helps today in Sales, Service and Commerce</b></span><br>
<span style="color: #000000; font-size: 16px;"> <b>Joris Buckinx</b>, Senior CX Solution Advisor, SAP BeLux<br>
<br>
</span>
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5 20 45 34 Days Hours Minutes Seconds
2024-07-03T11:00:00+01:00
AI and CX: The Power Couple Redefining Business
What does AI in the field of Customer Experience (CX) exactly mean? What is
available today and what is still in the skies? What are specific and hands-on
use cases for people working in Sales, Service and Commerce and how does it
benefit your business?
This session will show you why AI and CX are such a good match and what it truly
entails, while distinguishing between current capabilities and future
possibilities. Gain hands-on insights into specific use cases that will bring
your business operations forward.
Join us on July 3rd for the session "AI and CX: The Power Couple Redefining
Business "!
What to expect:
Receive a comprehensive update on the latest advancements and forthcoming trends
in CX from Alex Timlin, our Chief Expert in Customer Experience & CRM
Get top trends on AI enabled Customer Experience in Europe by IDC Analyst
Experience live demo of the SAP CX AI Toolkit, showcasing its effectiveness in
Sales, Service, and Commerce
Engage real time with Industry Expert
Our goal is to equip your company with the knowledge and tools to stay ahead of
the curve, understanding the trends that are shaping the future of CX -
including AI trends.
Register Now
Agenda
11:05 AM Intelligent CX and Intelligent Business Processes - What’s new and
what’s coming next?
Alex Timlin, Chief Expert CX & CRM, SAP
11:35 AM Harnessing AI and GenAI for a Superior Customer Experience: Top Trends
and Use Cases
IDC will present the top trends on AI enabled Customer Experience in Europe.
This will include an overview of key CX-enabling GenAI use cases by function, as
well as business drivers, investment priorities and emerging best practices.
* AI Everywhere, What is the status of AI and GenAI in Europe?
* Toward a Unified View of the Customer
* Functional GenAI Use Cases for a Superior Customer Experience by functions:
* Marketing (Personalization at scale, real-time offers, personalize digital
interaction) + Retail Example
* Customer Service/Experience (localized customer engagement, generative
contact center next best action) + Retail Example
* Sales (Generative content creation, generative recommendations, task
automation) + Retail Example
* IDC’s Recommendations
Ornella Urso, Research Director - Retail Insights and Customer Experience
Strategies Lead, Europe at IDC
11:50 AM - 12:30 PM Demo - How AI helps today in Sales, Service and Commerce
Joris Buckinx, Senior CX Solution Advisor, SAP BeLux
11:05 AM Intelligent CX and Intelligent Business Processes - What’s new and
what’s coming next?
Alex Timlin, Chief Expert CX & CRM, SAP
11:35 AM Harnessing AI and GenAI for a Superior Customer Experience: Top Trends
and Use Cases
IDC will present the top trends on AI enabled Customer Experience in Europe.
This will include an overview of key CX-enabling GenAI use cases by function, as
well as business drivers, investment priorities and emerging best practices.
* AI Everywhere, What is the status of AI and GenAI in Europe?
* Toward a Unified View of the Customer
* Functional GenAI Use Cases for a Superior Customer Experience by functions:
* Marketing (Personalization at scale, real-time offers, personalize digital
interaction) + Retail Example
* Customer Service/Experience (localized customer engagement, generative
contact center next best action) + Retail Example
* Sales (Generative content creation, generative recommendations, task
automation) + Retail Example
* IDC’s Recommendations
Ornella Urso, Research Director - Retail Insights and Customer Experience
Strategies Lead, Europe at IDC
11:50 AM - 12:30 PM Demo - How AI helps today in Sales, Service and Commerce
Joris Buckinx, Senior CX Solution Advisor, SAP BeLux
Speakers
Alex Timlin
Chief Expert Customer Experience & CRM at SAP
*
+
Alex Timlin
Chief Expert Customer Experience & CRM at SAP
Joris Buckinx
Senior Customer Experience Solution Advisor at SAP
*
+
Joris Buckinx
Senior Customer Experience Solution Advisor at SAP
Ornella Urso
Research Director - Retail Insights and Customer Experience Strategies Lead,
Europe at IDC
*
+
Ornella Urso
Research Director - Retail Insights and Customer Experience Strategies Lead,
Europe at IDC
This offer is extended to you under the condition that your acceptance does not
violate any applicable laws or policies within your organization. If you are
unsure of whether your acceptance may violate any such laws or policies, we
strongly encourage you to seek advice from your ethics or compliance official.
For organizations that are unable to accept all or a portion of this
complimentary offer and would like to pay for their own expenses, upon request,
SAP will provide a reasonable market value and an invoice or other suitable
payment process.
Registration
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