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LOGITECH WEBSITE PRIVACY STATEMENT
LOGITECH WEBSITE PRIVACY STATEMENT
Last updated: November 2022
This privacy notice explains how Logitech collects and uses personal data from
visitors to its web and mobile sites that link directly to this notice
(collectively “Sites”). Your personal data is controlled by Logitech Europe S.A.
(collectively “Logitech”, ''We” and “Us”).
ACTIVELY SUBMITTED DATA
If you call us, send us an email, or fill out a form on one of our Sites, we use
the information you provide to respond to your request or to otherwise
communicate with you or assist you. If you make purchases through our Sites, we
may collect data necessary to process your order, such as your shipping address,
products ordered, and your contact information.
PASSIVELY PROVIDED DATA
When you access our Sites, depending on your opt-in choices, certain information
about your computer or mobile device is shared with us, which may include the
activities you perform on our Sites, the type of hardware and software you are
using, (such as your operating system or browser), information stored in
cookies, IP address, access times, the web pages from which you came, the
regions from which you navigate the web page, and the web pages you access. We
use this information to better understand the interests of the users of our
Sites, to improve our Sites, services, and products.
We do not currently respond to “Do Not Track” signals in browsers as we are
trying to provide a customized website experience.
COOKIES
Logitech uses cookies that are essentially small data files placed on your
computer, tablet, mobile phone, or other devices. Click here to learn more about
cookies.
DATA USE AND SHARING
We use the data we collect to provide you with rich, interactive experiences. In
particular, we may use data to:
* provide the service or carry out the transactions at your request;
* improve and develop our products;
* personalize your experience;
* process job applications you submit through our Sites;
* advertise and market to you subject to applicable legal requirements, which
may include sending promotional communications, targeting advertising, and
presenting you with relevant offers.
Read more
We do not sell your personal data.
We may share your personal data with third parties under certain circumstances.
We use affiliated and unaffiliated service providers that help us process
personal data to deliver services and run our business subject to strict
confidentiality agreements. For example, service providers help deliver the
following functions:
Service Description Data Provided Purpose Customer Support Contact data, Inquiry
data To help troubleshoot and support products and services E-Commerce
Functionality Contact data, Interactions with website To facilitate sales of our
products online Promotions and Relevant News Contact data, Cookie data To
provide information and incentives for our products and services Website
performance Cookie data, Interactions with website To enable functionality and
features while on our websites Cookie Opt-In Manager Cookie data To provide the
ability to choose cookies to be allowed on our websites
These companies are required to abide by our data protection and security
requirements and are not allowed to use personal data they receive from us for
any other purpose.
We may disclose your personal information to
a. comply with relevant laws, regulatory requirements, and to respond to lawful
requests, court orders, and legal process;
b. to protect and defend the rights or property of us or third parties,
including enforcing agreements, policies, and terms of use;
c. in an emergency, including to protect the safety of our employees or any
person; or
d. in connection with investigating or preventing fraud.
We may share your personal data for purposes of a business deal, or negotiation
of a business deal, involving sale or transfer of all or a part of our business
or assets. These deals can include any merger, financing, acquisition,
divestiture, joint venture or partnership, or bankruptcy transaction or
proceeding.
We also freely use and share aggregated and pseudonymous information for
performance and analytics purposes that cannot be used to identify you
individually.
CHILDREN
We do not knowingly collect or maintain information about persons under 13 years
of age. If we learn that information about persons under 13 years of age has
been collected on or through the Sites, we will take appropriate steps to delete
this information. If you are the parent or legal guardian of a child under 13
years of age who has registered for an account or service on our Sites, please
contact us using the contact information below to have that child’s account or
service terminated and personal information deleted.
DATA RETENTION
We retain personal data for as long as necessary to provide functionality and
fulfill the transactions you have requested, or for other legitimate purposes
such as complying with our legal obligations, resolving disputes, and enforcing
our agreements. Because these needs can vary for different data types, the
context of our interactions with you or your use of our Sites, actual retention
periods can vary significantly.
DATA SECURITY
We use TLS certificates, encryption, data access limitations, anti-virus
software, and firewalls to reduce the risk of unauthorized access to personal
data. No data transmission over the Internet or any wireless network is entirely
secure. Be mindful of security risks when you transmit personal data to us and
when you post information in our public forums.
If you would like to report any security issues in any of our products, please
fill out the form and required attachments and send it to Logitech Security.
CONTROLLING AND ACCESSING YOUR INFORMATION
You may request that we update or delete/deactivate certain information
pertaining to you.
If we cannot remove some personal information, we will let you know why. If you
have subscribed to marketing emails, you may stop the delivery by following the
unsubscribe instructions contained in the email received or at the subscription
management page on our Site: https://www.logitech.com/subscribe.
You also have the right to request how your data is processed and with whom we
share it.
Additionally, if you believe certain information Logitech processes about you is
inaccurate, you have the right to have this information corrected.
We will endeavor to respond to your request to review the information we have on
file for you within 30 days from receiving such request.
If you have questions, comments, or would like to make a request regarding your
data or our Statement, past Statements, and data practices, please contact us at
support.logitech.com/response-center or through the following methods:
Phone: +1 646-454-3200
Email: support.logitech.com/response-center
Postal Mail: Logitech Privacy Officer, 7700 Gateway Blvd., Newark, CA 94560 USA
If you are not satisfied with our response, you can refer your privacy complaint
or dispute to the relevant state or national data protection authority in your
jurisdiction.
SPECIAL INFORMATION FOR EU, UK AND SWISS USERS
From May 25, 2018, the processing of personal data of individuals in the
European Union is subject to the EU General Data Protection Regulation (“GDPR”).
This section provides information relating to EU users' rights and Logitech’s
obligations under the GDPR. Personal data processed through the use of our Sites
is controlled by Logitech Inc, 7700 Gateway Blvd., Newark, CA 94560 USA. The
European Representative is Logitech Ireland Services Limited, City Gate Plaza
Two, Mahon, Cork, Ireland.
Read more
LEGAL BASIS FOR PROCESSING
Logitech processes personal data relating to EU customers on one or more of the
lawful bases specified in the GDPR.
1. The processing is necessary for entering into or performing a contract with
you.
We need to process personal data relating to you in order to activate and
register products, ensure products and services you use are working as they
should, maintain and improve products, answer to questions and requests from
you, and provide customer support.
2. The processing is necessary for Logitech’s legitimate interests.
We process usage data to support website functionality, detect and prevent
fraud; to protect and defend the rights or property of other customers or
third parties, or our own rights and interests. We consider your rights and
freedoms when doing so and de-identify personal data to the largest extent
practicable. We may also process your personal data to meet regulatory
requirements, and to respond to lawful requests, court orders, and legal
processes.
3. The processing is necessary to meet Logitech’s legal obligations.
We may need to process your personal data to comply with relevant EU or
Member State laws.
4. Consent
Logitech processes some personal data based on consent. We often do this for
our direct marketing communications. You can unsubscribe at any time by
following the instructions here https://www.logitech.com/subscribe.
YOUR RIGHTS AND CHOICES
If you are a Logitech customer within the EU, you have the rights described
below with respect to Logitech’s processing of your personal data.
RIGHT OF ACCESS AND EXPLANATION
* You have the right to receive an explanation of what data Logitech has about
you and how it uses this data.
* You have the right to receive a copy of the personal data Logitech has about
you.
RIGHT OF RECTIFICATION
* If you believe certain information Logitech processes about you is inaccurate
or incomplete, you have the right to have this information corrected.
RIGHT TO ERASURE
* You have the right to request to have your data permanently deleted by
Logitech.
RIGHT TO OBJECT
* You have the right to object to Logitech’s processing of your personal data
based on legitimate interests on grounds relating to your particular
situation. Logitech may continue to process your personal data
notwithstanding the objection to the extent permitted under GDPR. You also
have the right to object to Logitech's processing of your personal data for
direct marketing purposes.
RIGHT TO RESTRICTION OF PROCESSING
* You have the right to request that Logitech restrict the processing of your
personal data in certain situations where you feel the processing is
inappropriate.
RIGHT TO PORTABILITY
* You have the right to request portability of personal data that you have
actively or passively provided to us (which does not include data derived or
inferred from collected data), where the processing of such personal data is
based on consent or a contract with you and is carried out by automated
means.
RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY
* You also have the right to file a complaint regarding Logitech’s processing
of your personal data with the Data Protection Commission, the Irish
Supervisory Authority. Their contact information is as follows:
Data Protection Commission
21 Fitzwilliam Square, Dublin 2
D02 RD28, Ireland
Phone: +353 57 8684800, +353 (0)761 104 800
* Where processing is based on consent, you have a right to withdraw consent at
any time. Use of our Sites and our products as described in Logitech Privacy
Statements is voluntary.
To invoke any of these rights, please fill out the form here. You may also
contact us via phone, email, or postal mail by using the contact information
below:
Phone: + 1-510 713 5556
Email: privacy@logitech.com
Postal Mail: Logitech Privacy Office EMEA, Logitech Ireland Services Limited,
City Gate Plaza Two, Mahon, Cork, Ireland
German users only: If you are a German user, you may contact Logitech’s Data
Protection officer with any questions or concerns by emailing: email@iitr.de.
INTERNATIONAL TRANSFERS
We will only transfer your personal data from the European Economic Area (EEA)
to countries outside the EEA, on the basis of appropriate safeguards. When
Logitech transfers data internationally we rely on i) Adequacy Decisions as
adopted by the European Commission on the basis of Article 45 of Regulation (EU)
2016/679 (GDPR), or ii) Standard Contractual Clauses as issued by the European
Commission. These agreements are available upon request to privacy@logitech.com.
CHANGE TO THIS STATEMENT
We will occasionally update this Statement. If there are material changes to
this Statement or in how we will use your personal information, we will
prominently post the changes before making them.
We will not make any changes that are less protective of your personal
information collected in the past without your consent.
We encourage you to periodically review this Statement to be informed of how we
are protecting your information.
Thank you for your interest in Logitech and our products and services.
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* YOUR PRIVACY
* STRICTLY NECESSARY COOKIES
* ANALYTICS COOKIES
* FUNCTIONAL COOKIES
* MARKETING COOKIES
YOUR PRIVACY
When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
Cookies Details
ANALYTICS COOKIES
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
Cookies Details
FUNCTIONAL COOKIES
Functional Cookies
These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.
Cookies Details
MARKETING COOKIES
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
Cookies Details
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