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Submitted URL: http://openreach.co.uk/
Effective URL: https://www.openreach.com/
Submission: On July 25 via manual from IN — Scanned from GB
Effective URL: https://www.openreach.com/
Submission: On July 25 via manual from IN — Scanned from GB
Form analysis 1 forms found in the DOM
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Skip to content * Business * Overview * Ethernet * Ultrafast Full Fibre Broadband * GFast Broadband * Superfast Broadband * Standard Broadband * Network * Overview * Ultrafast Full Fibre Broadband * Where and when we're building * Fibre Community Partnership * GFast Fibre Broadband * Superfast Broadband * Standard Broadband * Retiring the copper network * Phone * Overview * For my home or business * Industry * Building Projects * Overview * Delivering new network * Locating our existing network & equipment * Changing our existing network * Obtaining access and wayleaves * Fibre for developers * Developer portal * Help * Overview * Phone and broadband problems * Questions about fibre availability * Damage, health and safety * Crimes and scams * Developers * Obtaining wayleaves * When to contact us * Careers * Overview * Our Teams * Career Programmes * Life at Openreach * Diversity and Inclusion * Application process * Opportunities * About * Overview * Our company * How we're led * Our story * Awards * Service providers * News WE’RE BUILDING ULTRAFAST FULL FIBRE BROADBAND ACROSS THE UK Enter your postcode to see if you're Full Fibre ready Check postcode Check for Fibre Lets see what fibre broadband is available to you Enter postcode Check availability ANOTHER GREAT YEAR FOR OPENREACH It's been quite a year for Openreach. With faster, more reliable connectivity becoming a necessity for most people, we're proud to have reached a significant milestone by bringing Full Fibre to ten million homes and businesses, including rural areas. We're also investing in our people, fostering inclusivity and diversity, and striving to reduce our environmental footprint through the adoption of electric vehicles. Learn about our successes in the 2023 Annual Review OPEN TO EVERYONE - JOIN OPENREACH As one of the world’s biggest communication companies, we connect millions of homes and businesses across the UK. It’s important work - and we need the best people to help us do it. Learn about careers at Openreach THE UK'S TELEPHONE NETWORK IS CHANGING We're upgrading the UK to digital phone lines and will be retiring the analogue phone network at the end of 2025. This means that landline voice calls will be transmitted in the same way your broadband works. Find out what the digital upgrade means for you WHO WE ARE AND WHAT WE DO Let's take a look at who we are, what we do, and what we don't do Artboard 1 copy_PURPLE WE'RE NETWORK BUILDERS We build and maintain the UK’s largest broadband network. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by December 2026 - that's one every 10.4 seconds. Discover Openreach and what we do WE SUPPLY NETWORK SERVICES When it comes to broadband (as well as TV and phone packages), there’s the network that carries the data and then there’s the broadband and TV bundles that you order for your home. We supply network services to more than 650 service providers, for example Sky, BT, Vodafone, and TalkTalk, who use them to bring broadband packages to you. Artboard 1 copy_PURPLE Artboard 1 copy_WHITE WE INSTALL AND REPAIR THE NETWORK Because we supply the network, we’re in charge of installing and repairing the network, on behalf of the service providers. We’ll build the physical connections that bring broadband into your home, while your service provider will supply the broadband package. WE’RE NOT A SERVICE PROVIDER We don’t supply the packages that allow you to use broadband, watch TV, or make phone calls. If you have an issue with your broadband service, you’ll need to contact your service provider. If there’s a problem with the network – for example physical damage to the cabinet or a telegraph pole – then you should contact us. OUR BROADBAND NETWORK IN NUMBERS 28.6m Homes and businesses that can get fibre broadband speeds of over 30Mbps across our network. 11m Homes and businesses we can supply with Ultrafast Full Fibre broadband 15.7m Homes and businesses are connected to our fibre network. LOOKING FOR HELP AND SUPPORT? WHEN TO GET IN TOUCH Broadband not working? Please contact the company that sends your bill. Unhappy with Openreach work? Contact us. Learn when to contact us REPORT DAMAGE OR SAFETY PROBLEMS If you’ve noticed damaged Openreach equipment (like a street cabinet) or a safety issue, let us know. Report damage or safety problems NEW-BUILD PHONE OR BROADBAND PROBLEMS Having trouble with broadband or phone in your new-build home? Here are some things you can try. How to report issues with my new-build SELECT YOUR COOKIE PREFERENCES We use cookies to bring you a great browsing experience - and to find ways to make it even better. We also use them to offer content that's personalised and relevant to you. You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. MANAGE YOUR COOKIE PREFERENCES * Essential cookies Required These include cookies that are required to run the browsing experience, as well as cookies that offer personalised content and measure visitor satisfaction. * Marketing cookies set cookie These include cookies that allow the sharing of anonymous data with selected third-party partners. Cookie Policy Manage cookies Save preferences Accept all cookies Our Network Broadband Types Explained Where and when we're building Ultrafast Full Fibre Broadband GFast Fibre Broadband Superfast Fibre Broadband Standard Broadband Digital Phone Lines About Openreach Our Company Awards and Accreditations News and Events For investors Press and Media Careers Modern slavery statement Help Phone and Broadband Problems About Engineer Appointments Scams or Crimes Make a Complaint Contact Us Using this site Accessibility Cookies and Privacy Terms and Conditions Sitemap Follow us © Openreach Limited 2023 PLEASE UPGRADE YOUR BROWSER IN ORDER TO USE OPENREACH.COM Openreach.com built using the latest technologies which improve the look of the site, increase its speed, and give you a better experience with new features and functions. Unfortunately, your browser does not support these technologies. Please download one of these free and up-to-date browsers: Firefox Chrome Microsoft Edge close