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 * home
 * bingo
   * bingo home
   * all bingo games
   * britain's biggest bingo
 * community
   * bingo community
   * tombola winners
 * bingo promotions
   * all bingo promotions
   * refer a friend
   * promotions terms & conditions
 * safer gambling with tombola
   * safeplay
   * fair gambling
 * about tombola
   * contact us
   * bingo awards
 * bingo help & more
   * bingo help
   * tombola app
 * 

 * 
 * 


login register


BRITAIN'S BIGGEST BINGO SITE

 * getting started
 * general
 * my account details
 * winning/withdrawing
 * technical support
 * fair gambling
 * playmates
 * Safeplay
 * bingo FAQs


GETTING STARTED


WHAT INFORMATION DO I NEED TO PROVE MY IDENTITY?

To comply with regulations, we are required to verify each players identity (age
and address).  We do this via an identity check using an external electronic
verifier, on some rare occasions this check may fail, and ID may be requested to
verify the account manually before it can be used.

ID can be easily sent in via our ID upload tool within My account. 

To activate your tombola account, upload either:

 * your driving license
 * two documents; one from each of the lists below:

List One

 * Passport
 * National ID Card
 * EU Driver’s License
 * Birth Certificate 

List Two

 * Bank/credit card statement
 * Utility bill (eg gas/electric/council tax)
 * Letter from HMRC/DWP

Once you have submitted your documents via My account>ID Upload they will be
reviewed by our team and you will receive an email to confirm
acceptance/rejection within 24 hours.


I’VE ALREADY VERIFIED MY ACCOUNT, WHY DO YOU NEED MORE DOCUMENTS?

To comply with regulations tombola may need to request enhanced documentation,
this could be to keep our records up to date, prevent fraudulent activity and/or
for you to display you have sufficient funds to support your online activity. In
this instance we may request information such as your occupation and
salary/income. This may then need to be supported by bank statements and/or
payslips.


MY ACCOUNT IS LIMITED WHY?

As part of account reviews some restrictions may be applied to your account
limiting the number of deposits you can make, such restrictions will be reviewed
upon receipt of documentation.


WHAT DETAILS DO I NEED TO GIVE TO REGISTER?

It's quick and easy to register on tombola, click here to 'join now'. Once
registered you will be able to join in the fun at tombola. It only takes a few
minutes to register. You'll be asked for the following information:

 * Choose a Username and password
 * Email address and contact telephone number
 * Name and date of birth
 * Postal address

If you wish to play the games straight away you’ll need to deposit money using
your debit card. Deposit today and claim £20 BONUS! Simply deposit £10 and
you'll get £20 BONUS!


HOW DO I DEPOSIT FUNDS?

Login with your username and password and select 'My Account' and click on 'Add
funds' and enter the amount you wish to deposit. The money will be transferred
from your debit you set up during registration.

 


WHAT PAYMENT METHODS CAN I CHOOSE?

You can deposit money using your debit. We accept the following: Visa debit,
MasterCard debit and Visa Electron. You can register a maximum of 4 payment
methods on your account. Please note we do not accept American Express.


I WAS UNABLE TO DEPOSIT

The reason for this is usually something very simple, like a change of address
or information entered incorrectly. It simply means our records need updating.
Contact our Customer Services team and we will get you playing in less than 5
minutes!

If it’s your first deposit with tombola don’t worry a member of our friendly
Customer Services team will give you a call to help resolve any issues.


HOW MUCH CAN I DEPOSIT?

The minimum amount you can deposit is £10. The maximum amount you can deposit
into your account at any one time is £250.00. We will not allow any deposits if
your account holds £250.00 or more. 

Your net deposit amount cannot be more than £250 per week. 


WHAT ARE NET DEPOSITS?

Your net deposit amount is the difference between your total deposits and your
total withdrawals each week. 

Example: You have deposited £100 this week and have withdrawn £20. Your current
net deposit amount would be £80. 

We have a maximum net deposit limit of £250 per week. 

If you have deposited £250 but not withdrawn, you will be unable to make further
deposits to your account that week. 

For more information on net deposit limits and how they work with your personal
limits, please contact us. 


HOW CAN I BE SURE THAT MY PAYMENT DETAILS ARE SECURE?

Your security is guaranteed. We have secure-server software that encrypts all of
your personal details including your card number. The information you submit to
us is transmitted securely through your browser and our server. To ensure both
servers are communicating effectively we have an SSL certificate from GeoTrust
the online security leader (a VeriSign company).

All payments take place in the trusted secure environment, which is indicated to
you with the padlock icon in your browser.


DO I RECEIVE ANY BONUS MONEY WHEN MAKING MY FIRST DEPOSIT?

Yes, you'll receive a 100% welcome bonus on your first deposit up to a maximum
of £50! Deposit £10-£50 and you'll get £10-£50 Bonus. You'll then have £20-£100
to play with on tombola.

For more information head to our Terms and Conditions.


I'M A NEW USER WHAT SHOULD I DO FIRST?

Our games are so easy to play and follow, that they only take minutes to pick
up. You can also try reading the How to Play for each of the games.

If you have a problem setting up your account, don’t worry a member of our
friendly Customer Services team will give you a call to help resolve any issues.


CAN I HAVE MORE THAN ONE ACCOUNT?

No, only one account is permitted per individual. This account can be used to
access both www.tombola.co.uk and www.tombolaarcade.co.uk.

We reserve the right to close multiple accounts opened by a single player, as
this is a breach of our Terms and Conditions.


DO I HAVE TO BE A CERTAIN AGE TO PLAY TOMBOLA?

The games are only open to those aged 18 years or over at the time of
registration and are open to any eligible person residing in the UK or in a
country where the games are permitted and lawful. It is your own responsibility
to find out if it is legal to play in your jurisdiction. Any participation other
than that permitted is void.


WHY DOES IT ASK ME FOR DEBIT AND CREDIT CARD DETAILS?

In order to play and chat you will need to deposit money into your tombola
account. You can supply this information when registering. You can deposit money
using your debit card.


HOW WILL TRANSACTIONS SHOW IN MY BANK ACCOUNT?

Transactions to and from tombola will show as TOMBOLA.CO.UK.


WHY CAN'T I LOG IN TO MY ACCOUNT?

There are a number of reasons why you may be unable to log into the account,
this could relate to incorrect login details or the account status.

Please contact our friendly customer service team via live chat, email or phone
(0800 29 888 73), who will be able to check your account further.


GENERAL


CAN I PLAY THE GAMES FOR FREE?

Yes, we offer free games on our bingo and arcade sites every day. Terms apply. 


I CAN'T PLAY TOMBOLA ROULETTE - WHY?

You can only play tombola Roulette with real money that you have deposited.
Players with ONLY Bonus Money or promotion funds in their account are unable to
play tombola roulette. In order to play you must first make a minimum deposit of
£10.00. You can play all other games using tombola bonus money and promotional
funds.


WHY IS MY BONUS BALANCE NOT DECREASING/BEING USED?

For any bet placed, funds are deducted from the player’s Cash Balance. If no
cash is available, then the wager is deducted from their Bonus Balance.
Therefore the Bonus Balance is only played if there is no Cash Balance.


WHAT IS CHAT?

We have over 80 chat rooms. They are a great way to chat to players about the
game and things in general. To post a message in the chat room simply enter the
text into the blank box and click Send or press Enter. Chat Moderators (CM)
monitor the rooms 24/7 and ensure a safe environment for players. A chat
moderator will have the letters CM before their name and their username and text
will appear in red so they are easily identifiable to players. They will also
run quizzes and award prizes (bonus money), click on the 'Chat' link at the top
for more information.


MY ACCOUNT DETAILS


I HAVE FORGOTTEN MY USERNAME OR PASSWORD - WHAT DO I DO?

Don't worry, just go to the login area of the site and click on Lost
Username/password, enter your details and the screen will provide you with your
password. Should you experience any further problems please contact our UK
Customer Services team

Our friendly in-house Customer Service Team are here to lend a helping hand, via
telephone, email or live chat 24/7. We aim to answer your call within 8 seconds
and emails within 4 hours.
FREEPHONE: Freephone 0800 29 888 73 from a landline or mobile.
EMAIL: support@tombola.co.uk


HOW CAN I BE SURE THAT MY PAYMENT DETAILS ARE SECURE?

Your security is guaranteed. We have secure-server software that encrypts all of
your personal details including your card number. The information you submit to
us is transmitted securely through your browser and our server. To ensure both
servers are communicating effectively we have an SSL certificate from GeoTrust
the online security leader (a VeriSign company).

All payments take place in the trusted secure environment, which is indicated to
you with the padlock icon in your browser.


HOW CAN I VIEW MY ACCOUNT DETAILS?

In the My Account section you can view your transaction history, which informs
you of all deposits, and withdrawals you have made. The myplay section will also
provide you with a list of the games you have played, including the date and
time they were played and what you won.


WHAT IF MY DETAILS CHANGE?

Account holders are also responsible for keeping accurate details provided at
registration up to date. You can access and amend your own individual account
information by clicking on My Account Details in the My Account area of the
site. As a security measure you have to contact tombola Customer Service team
prior to being able to change certain credit or debit card information as well
as your registered address


WHY HAVE WE REQUESTED SOURCE OF FUNDS INFORMATION?

Here at tombola we care about our players and we want to ensure that the funding
of your game play is not causing any negative impact on your finances. To help
us to support you with this, we may occasionally ask for additional information
confirming how you fund your tombola account.

Further information on why we need to ask for this information can be found on
the UK Gambling Commission’s own website.




WHAT DOCUMENTS DO I NEED TO SEND?

To verify the source of the funds you use to gamble with, we may ask you to
provide additional information and documentation that shows you have sufficient
funds to support your gambling activity

*This might include information such as your:

 1. Occupation
 2. Salary
 3. Another source of wealth/ income (Inheritance, winnings form another gaming
    site, Pension, or savings etc...)
 4. Sale of Property / assets




WHAT INFORMATION SHOULD I SEND?

Document type:

Dated within:

Wage slips/P60 
Your P60 shows the tax you’ve paid on your salary in the tax year (6 April to 5
April)

Last three months

Proof of earnings: Payslip/Director remuneration/Dividends

Last three months

Bank statement

Last three months, showing incoming wages for minimum 30 days’ worth of
transactions

Pension statement/Savings/wins from another gaming site

Dated within last three months

Inheritance document(s) + corresponding bank statement/other
windfall/compensation

N/A 

Sale of Assets (property, shares, company etc)

Dated within last six months

Assisted income statement

Dated within last three months

 





WHAT DO YOU DO WITH MY INFORMATION?

The information you provide is treated in the strictest confidence and is only
requested to allow us to support you in the best way possible. It will be
managed in accordance with our privacy policy & not for any other reason unless
cited above.




HOW LONG IS THE SOF PROCESS?

We will aim to review and contact the player with our response in min 7 days.




MY ACCOUNT IS LIMITED WHY?

As part of account reviews some restrictions may be applied to your account
limiting the number of deposits you can make, such restrictions will be reviewed
upon receipt of documentation.


SOF/SOW WHERE TO SEND?

This will be sent to the CRT mailbox gettingtoknowyou@tombola.com


WINNING/WITHDRAWING


WHAT IS THE MAXIMUM I CAN WITHDRAW?

You may withdraw any amount up to the total contained in your personal account.
Any winnings over £20,000 can only be withdrawn by cheque. If you want to
withdraw £20,000 or more your winnings will be sent via cheque to the address
registered on your tombola account. 

Should your withdrawals accumulate to more than £1,800 since you joined tombola
and have not previously provided ID, we will also request ID in order to process
your withdrawals.

The quickest way to send your ID is to visit ID upload -this function allows you
to upload ID from your computer or device directly to our customer support team.
We will review your ID and get back to you within 4 hours.


HOW DO I COLLECT MY WINNINGS?

Depositing Players: Click on 'My Account' and 'Withdraw Cash', enter the amount
you wish to withdraw. A withdrawal can be requested to your current registered
payment method or cheque if your current payment method is a card.

 * Visa Debit withdrawals typically take 1-2 hours
 * Other card withdrawals such as MasterCard take 3-5 working days.
 * Cheque withdrawals take 3-5 working days.

Please note: If a player withdraws over £2000 they will need to provide one form
of identification. This can be uploaded via my account or posted.

Non depositing players: If you have only played with Bonus money and won, funds
can be withdrawn immediately via cheque. Winnings can be used to play our pay to
play games, to do this you must first register a valid debit card to make a
deposit.

Under current UK law, all tombola winnings are tax-free. We are under no
obligation to report any amount that any player wins. However, should you have
any queries we recommend that you consult with either an accountant or your
local tax office to confirm the tax position on your win.


CAN I KEEP MY WINNINGS ONLINE IN MY PERSONAL ACCOUNT?

Yes you can. You can keep any amount of winnings in your secure account and you
can withdraw funds at any time you wish, providing you have a minimum of £10.00
in your account.


TECHNICAL SUPPORT


DO I HAVE TO DOWNLOAD SOFTWARE TO PLAY?

No, you can play on desktop or mobile without downloading any software. If you
would like to play on our bingo app you can download that for free.


WHAT HAPPENS IF I LOSE MY CONNECTION?

If you become disconnected during a game, the game will be played for you by our
bingo servers. Should you be a winner your account will automatically be
credited. If you become disconnected during a game on www.tombolaarcade.co.uk
you may be required to re connect to complete the game. If you have any
questions please contact our Customer Services team. FREE game - simply go back
and play again. You will be shown the game you started when you return.


FAIR GAMBLING


IS THE GAME FAIR? HOW DO I KNOW IT IS NOT FIXED?

tombola continually monitors to ensure games are fair, honest and consistent
with the game rules and our terms and conditions. All results on tombola are
randomly generated and cannot be predetermined - we use an industry standard
Random Number Generator (RNG) to determine the outcome of each game. Whatever
the customer has bet on or the amount they have staked has absolutely no
influence whatsoever on the number the RNG arrives at.


GAME TESTING

All tombola games use the same RNG and have been tested by an independent
auditor, approved by the Gambling Commission (GB) and the Gibraltar Gambling
Commissioner. tombola ensures all games are put through rigorous tests before
releasing it for customers to access.

Gaming Associates has evaluated the RNG, scaling, mapping algorithms, and the
online games against technical standards for the jurisdictions of the United
Kingdom and Gibraltar. The evaluation has been performed through source code
review, functionality testing, emulation, verification of mathematical treatise,
and statistical analysis.

Click here to view the latest RNG and games certificate.


PLAYMATES


ARE YOU STOPPING PLAYMATES ON 1ST AUGUST?

No, we aren't stopping Playmates but are making some changes from 1st August
2023. 

What is changing? 

 * Playmates ongoing prizes will expire 12 months from the start of the playmate
   relationship. This applies to new and existing playmates. If you have been
   receiving prizes from a playmate for over 12 months already, your prizes will
   cease on 1st August 2023. Any playmates relationships which began less than
   12 months ago will continue until the 12-month expiry date. You can view the
   expiry dates of your playmates on the Refer a Friend page on the website
   after 1st August.  
 * Playmates ongoing prizes will now be paid as bonus money rather than real
   money.


WHAT IS PLAYMATES?

Playmates is tombola’s version of a Refer a Friend scheme. There are two parts
to it:  

 * Refer a Friend – Send your friend a free £5 and get £20 bonus when they
   register and play 
 * Ongoing prizes – When your friend wins, you’ll win too  


HOW DO I REFER A FRIEND?

Head to the Playmates page where you’ll find the free £5 gift cards to send to a
friend. Click on a gift card to send to your friend via email or save to your
computer to upload to Facebook or Twitter.


HOW DO I GET THE REFERRAL BONUS?

When your friend registers, deposits and spends £20 real money, you’ll get a £20
bonus.  


HOW MANY PEOPLE I CAN INVITE TO PLAY?

You can invite as many people as you want, there's no limit to the amount of
people you can invite. If all free £5 codes are redeemed, you can invite more
people asking them to put your username in the box instead of the code.   


I REFERRED A FRIEND AND THEY ARE NOW PLAYING, BUT I HAVE NOT RECEIVED MY £20
BONUS?

Before you receive your £20?playmate?bonus, they need to spend £20 (not bonus
money) on tombola. Once they've spent £20 (not bonus money) we'll send you an
email to confirm the £20 playmate bonus has been credited to your tombola
account. If you're not subscribed to tombola emails then you'll not receive an
email, you can however change this, so you receive a playmate alert. 

They may have entered your username incorrectly whilst registering. Ask for them
to check the spelling of your username. If there is an obvious spelling mistake
Customer Services will change this for you. 


WHAT ARE ONGOING PRIZES?

Every time your friend wins, you’ll win bonus money!  

You must have placed a stake on a tombola game within the six months prior to
the award being triggered to receive it.  


HOW LONG WILL I GET ONGOING PRIZES?

You will get ongoing prizes for 12 months from the first date the Playmate
relationship starts between you and your friend. The relationship starts from
the first time your friend enters your username or free fiver referral code into
the available option.  


HOW MUCH CAN I WIN WITH ONGOING PRIZES?

Ongoing prizes depend on whether the win is on bingo or arcade.

 

Bingo Prizes 

They win

You win

£20+

£2 bonus money 

£50+ jackpot

£10 bonus money

£100+ jackpot 

£20 bonus money

£500+ jackpot

£50 bonus money

Arcade Prizes

They win

You win

£100+ 

£2 bonus money 

* Prizes won in Tombola Roulette or Hamster Race are not eligible for ongoing
playmates prizes as these are Casino games


I’VE HAD PLAYMATES FOR YEARS; WILL I KEEP RECEIVING ONGOING PRIZES?

Due to the introduction of the 12-month expiry, if you have been receiving
prizes from a playmate for over 12-months your ongoing prizes will cease
immediately / on 1st August 2023.  

Any playmates relationships which began less than 12 months ago will continue
until the 12 months has expired. 


MY PLAYMATE HAS STOPPED PLAYING - CAN I CHANGE IT?

You can't change your playmate. The playmate is fixed and can only be changed if
there is an obvious mistake like a spelling error. 


MY FRIEND WON MORE THAN £20 ON THE FREE GAME AND I NEVER RECEIVED A BONUS - WHY?

The free game is not part of playmates. Therefore, no bonus money will be
awarded as a result of prizes won on the free game. 


WHAT’S THE DIFFERENCE BETWEEN REAL MONEY AND BONUS MONEY?

Bonus funds are a way of letting you play bingo and arcade games on us, with a
chance to win real money. Bonus money used for purchasing bingo tickets and
arcade games does not contribute to the prize pool on any Game that allows bonus
money to be used. Players using bonus money can still qualify to win prizes
shown on the board including jackpots when playing with bonus money.  


SAFEPLAY


WHAT IS TOMBOLA SAFEPLAY?

tombola believes that gambling should be an enjoyable pastime for adults.
However, we are aware that, for a small proportion of people, it can become
harmful. tombola (international) plc is working closely with Gamcare to ensure
that we operate in a socially responsible manner. If you would like any help or
advice, speak to a member of our Safeplay team or contact Gamcare using the link
below. 

Gamcare | Gibraltar

tombola operate a number of features to help support Safeplay. These are:

 * Set your own deposit limits and lock them in place for set periods
 * Set a maximum stake amount per game, and lock it in place for set periods
 * Cool off – choose to stop playing for up to 5 months
 * Self-exclude from playing from 6 months to permanently
 * Game Freeze - you can opt to freeze any games you don't wish to be able to
   play

For all of the above - see 'My Account' and 'Safeplay', or contact our Customer
Services Team on 0800 29 888 73, who will be happy to help...


WHAT ARE SPEND LIMITS?

Spend Limits are designed to give you even more control over your spending each
day, week or month.

Once you set your Spend Limit, we calculate your net spend using your total
deposits and withdrawals (total deposits - total withdrawals = net spend)

Example: You set a £50 per week Spend Limit. After you deposit £20 and later
withdraw £10 winnings, you have a net spend of £10.

Limits can be locked in place for up to 12 months to ensure you stay within your
budget. You can set a maximum Spend Limit of £250 per day/week and £1250 per
calendar month. If you have deposited your total limit but not withdrawn, you
will be unable to make further deposits to your account until your limit resets
the following day, week or month.


WHAT ARE NET DEPOSITS?

Your net deposit amount is the difference between your total deposits and your
total withdrawals each week. 

Example: You have deposited £100 this week and have withdrawn £20. Your current
net deposit amount would be £80. 

We have a maximum net deposit limit of £250 per week. 

If you have deposited £250 but not withdrawn, you will be unable to make further
deposits to your account that week. 

For more information on net deposit limits and how they work with your personal
deposit limits, please contact us. 


WHY HAVE WE REQUESTED SOURCE OF FUNDS INFORMATION?

Here at tombola we care about our players and we want to ensure that the funding
of your game play is not causing any negative impact on your finances. To help
us to support you with this, we may occasionally ask for additional information
confirming how you fund your tombola account.

Further information on why we need to ask for this information can be found on
the UK Gambling Commission’s own website.


WHAT DOCUMENTS DO I NEED TO SEND?

To verify the source of the funds you use to gamble with, we may ask you to
provide additional information and documentation that shows you have sufficient
funds to support your gambling activity

*This might include information such as your:

 1. Occupation
 2. Salary
 3. Another source of wealth/ income (Inheritance, winnings form another gaming
    site, Pension, or savings etc...)
 4. Sale of Property / assets


WHAT INFORMATION SHOULD I SEND?

Document type:

Dated within:

Wage slips/P60 
Your P60 shows the tax you’ve paid on your salary in the tax year (6 April to 5
April)

Last three months

Proof of earnings: Payslip/Director remuneration/Dividends

Last three months

Bank statement

Last three months, showing incoming wages for minimum 30 days’ worth of
transactions

Pension statement/Savings/wins from another gaming site

Dated within last three months

Inheritance document(s) + corresponding bank statement/other
windfall/compensation

N/A 

Sale of Assets (property, shares, company etc)

Dated within last six months

Assisted income statement

Dated within last three months


WHAT DO YOU DO WITH MY INFORMATION?

The information you provide is treated in the strictest confidence and is only
requested to allow us to support you in the best way possible. It will be
managed in accordance with our privacy policy & not for any other reason unless
cited above.


HOW LONG IS THE SOF PROCESS?

We will aim to review and contact the player with our response in min 7 days.


SOF/SOW WHERE TO SEND?

This will be sent to the CRT mailbox gettingtoknowyou@tombola.com


BINGO FAQS


HOW TO PLAY BINGO?

First of all, buy your bingo tickets, some games you can only buy one, others
offer multiple ticket purchases. The aim of the game is to cross off all of your
numbers before any of the other players. A caller will announce each number. If
you have it on your ticket, then you can mark it off. Each bingo game has
different rules and prizes but most will have a prize for marking off one line,
two lines and then all of the numbers, which is known as a Full House. A Jackpot
is up for grabs if you get a Full House within a certain number of calls. All
our bingo games at tombola have handy ‘how to play’ sections so you can read how
the game works before you get started. We also have a handy how to play
bingo guide that is a great place to start.


HOW DOES ONLINE BINGO WORK?

Playing online bingo works in the same way as playing in a bingo club, except
that you have virtual tickets and you can set up the game so that your tickets
are marked automatically! Don’t worry, even if you are marking yourself and miss
a number, we’ll still let you know if you’re a winner.


WHAT BINGO GAMES DOES TOMBOLA HAVE?

We’re really proud of our selection of unique bingo games at tombola – all of
our games are designed and developed in house, so you won’t find our games
anywhere else. Fancy a traditional 90-ball bingo game? We’ve got you covered
with bingo90. If you want to give something a bit more unusual a try what about
our explosive bingo game Blocks with two chances to win in every game? Or play
with tickets from just 1p in Paper.


WHAT BINGO PROMOTIONS DOES TOMBOLA HAVE?

There’s always something exciting happening at tombola. In fact, we’re such a
busy bunch we made a bingo promotions page which we keep updated with all the
offers we have running this month. Pop over to see what’s on offer this month.


WHAT ARE CHAT MODERATORS?

Bingo Chat Moderators are the friendly folk you’ll find in our Chat Rooms at
tombola. They are around to help you play the games, have a good old natter and
point you in the right direction if you need any help. They’re also well known
for hosting quizzes and other room events, such as film nights and karaoke sing
a longs.


WHAT IS THE FREE BINGO BONUS?

You can enjoy a £20 bingo bonus just for referring a friend to tombola. By
sending them one of your Playmates codes, they can try out our games with £5
bonus money. If they go on to deposit and spend £20 real money, you will receive
£20 bonus plus ongoing rewards whenever they win. T&Cs apply.


HELP

If you have any queries, comments or problems with your tombola account, there
are lots of ways for you to get in touch.

Our friendly UK based Customer Services team are here to lend a helping hand and
deal with your enquiry promptly, the team are available 24/7.

There are lots of ways for you to get in touch:

Click here to get online support from our team instantly. Average response time
4 seconds.



Freephone - We aim to answer your call in 8 seconds.
0800 464 3411



support@tombola.co.uk - we aim to reply within 4 hours.



tombola, Wylam Wharf, Low Street, Sunderland, Tyne & Wear,
SR1 2JR





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© tombola Ltd. 2005 - 2024, operated by tombola (International) Plc, company no.
105556 at operating address Tombola International Plc, Floor 4, 55 Line Wall
Road, Gibraltar, GX11 1AA.
Licensed by the Government of Gibraltar (RGL No. 052) and regulated by the
Gibraltar Gambling Commissioner.
Tombola (International) Plc is licensed and regulated in Great Britain by the
Gambling Commission under account number 38613.


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available each time you visit our websites.

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STRICTLY NECESSARY COOKIES

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These cookies are strictly necessary to enable you to navigate our websites and
to use the features you have requested during the course of your gaming
experience. They are used to provide content to you, to provide products and
services that you have requested and to provide a secure experience. You can set
your browser or device platform to block or alert you about these cookies, but
some parts of the product will not then work.

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FUNCTIONALITY COOKIES

Functionality Cookies

These cookies are used to recognise you when you return to our websites and
allow us to remember the choices you make and to enable us to provide improved
features. They also enhance the functionality of our websites by storing your
preferences. Functional cookies record information about choices you've made and
allow us to provide more personal features.

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PERFORMANCE COOKIES

Performance Cookies

These cookies are used to collect information on website usage. Such cookies are
used to provide statistics on visitors to our websites. These statistics are
used for internal purposes to help us to test and improve the performance of our
websites, providing a better user experience.

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THIRD PARTY MARKETING / TARGETING COOKIES

Third Party Marketing / Targeting Cookies

These cookies may be set through our website by us or by our third party
partners. They may be used by us or by our third party partners to store
information about your preferences and to show you relevant adverts on our
website or our third party partner’s websites, to personalise our website, to
tailor our marketing communications to you and to measure and improve our
performance. These cookies may not contain any information that personally
identifies you, but other personal data that we store about you may be linked to
the information stored in and obtained from the cookies. You can choose to
disable these cookies, but you will experience content and adverts that are less
relevant to you.

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