visitor.chat
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Submitted URL: http://visitor.chat/
Effective URL: https://visitor.chat/
Submission: On June 13 via manual from GB — Scanned from GB
Effective URL: https://visitor.chat/
Submission: On June 13 via manual from GB — Scanned from GB
Form analysis
9 forms found in the DOM<form>
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<legend class="visuallyhidden">Consent Selection</legend>
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Text Content
Powered by Cookiebot * Consent * Details * [#IABV2SETTINGS#] * About THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Consent Selection Necessary Preferences Statistics Marketing Show details Necessary 3 Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Cookiebot 1 Learn more about this provider CookieConsentStores the user's cookie consent state for the current domain Expiry: 1 yearType: HTTP Google 2 Learn more about this provider rc::aThis cookie is used to distinguish between humans and bots. 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Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#] List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#] Cookie declaration last updated on 13/06/2023 by Cookiebot [#IABV2_TITLE#] [#IABV2_BODY_INTRO#] [#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#] [#IABV2_BODY_PREFERENCE_INTRO#] [#IABV2_LABEL_PURPOSES#] [#IABV2_BODY_PURPOSES_INTRO#] [#IABV2_BODY_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_BODY_FEATURES_INTRO#] [#IABV2_BODY_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PARTNERS_INTRO#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information Deny Allow selection Customize Allow all Powered by Cookiebot by Usercentrics * Home * About Us * Quote * Technology Log In WELCOME TO VISITOR CHAT Keep your business open 24/7 with industry specific chat operators. Deliver Live Chat, SMS & Messenger leads across multiple URLs, locations and departments, integrated into one chat management, back office and reporting suite. Log In Your browser does not support the video tag. x WHAT IS VISITOR CHAT? Providers of Fully Managed Live Chat Processes and Software, specializing in Automotive, Property, Recruitment and Telecoms 1 KEY INSIGHTS Detailed performance reports are made available from the Visitor Chat Reporting Suite. Monitor and track campaign success by website, department, stock type and more 2 USEFUL SYSTEM INTEGRATIONS Visitor Chat software connects with customers across multiple platforms (Web/Portal/SMS and Social Media), integrated into one seamless chat management, back office and reporting system 3 UNIQUE EXPERIENCES Working with an Account Manager, you'll receive a brand-compliant chat UI for your website, incorporating your colors, theme and logo. Unique chat flow processes provide a brand appropriate and tailored chat experience for customers SYSTEM OVERVIEW Inside Visitor Chats enterprise level reporting suite, you'll find the metrics for effective contact centre management. Tracking productivity, performance, availability and scheduling by teams or by agent puts practical and beneficial data at your fingertips. Book a Demonstration ADDITIONAL SOFTWARE FEATURES * GDPR/CCPA compliant chat system * Optional chat handover between BPO agents and internal staff * "Guide-to feature" to help customers navigate stock and website * Intelligent system lead routing for multi-location/departments * Open book transcript reporting * Google Analytic Integration SERVICE OVERVIEW Get the most out of Visitor Chat SYSTEM A modern and intuitive platform, accessible via browser or Desktop Application CUSTOM DESIGNS A unique User Interface that reflects your brand INTEGRATIONS Intergrates with DMS and CRM systems for automated lead loading via API CLEAN CODES Optimized coding to minimize chat feature loading times RESPONSIVE DESIGN Built to display on any device (mobile, desktop, tablet) EASY TO USE Accessibility features included AVAILABLE EVERYWHERE Software is accessible across your advertising space AND MORE SMS/Whatsapp/Facebook Marketplace functionality Chats Managed 1000000 + Happy Clients 1500 + Active Accounts 5000 + Service Rating 4.8/5 Visitor Chat is a service driven Live Chat company that helps businesses to enhance customer relationships. The passionate team at Visitor Chat are dedicated to helping our clients reach the full potential of the service. Providing a powerful and flexible software solution which scales to meet the needs of any business is our ultimate objective. Find out more Your browser does not support the video tag. x SEE WHAT OUR CUSTOMERS SAY ABOUT VISITOR CHAT DAVE MURDEN We have been using Visitor Chat for around 3 years and the service has been consistent and reliable throughout. Customer can enquire 24/7 and get a human operator. STUART HARRISON Great service, the chatbox has increased my leads by over 150%. Would highly recommend. Louise has been a fantastic account manager from the beginning, putting me at ease and confidently answering any queries I had. Absolutely no issues with the product or the customer service. ELITE VEHICLES DIRECT LTD Always great service from the team, helps us dealers when we are out of hours or tied up with other customers. New customers are not kept waiting for a response. ROWES GARAGES We couldn't recommend Alix and the team at Visitor Chat enough! Prompt and professional, their live chat service and management is great! JAMIE CAPLE Fabulous service and a truly world class product which helps us sell more cars and increases customer satisfaction too. Highly recommended. JOSEPH COLLER Great feature we use on our website, really allows us to offer a 24 hour service to our customers JACK FORTUNE Great tool to have implemented into your website. I definitely feels it gives customers some sort of reassurance they can talk to someone at all times. DAVE MURDEN We have been using Visitor Chat for around 3 years and the service has been consistent and reliable throughout. Customer can enquire 24/7 and get a human operator. STUART HARRISON Great service, the chatbox has increased my leads by over 150%. Would highly recommend. Louise has been a fantastic account manager from the beginning, putting me at ease and confidently answering any queries I had. Absolutely no issues with the product or the customer service. ELITE VEHICLES DIRECT LTD Always great service from the team, helps us dealers when we are out of hours or tied up with other customers. New customers are not kept waiting for a response. ROWES GARAGES We couldn't recommend Alix and the team at Visitor Chat enough! Prompt and professional, their live chat service and management is great! JAMIE CAPLE Fabulous service and a truly world class product which helps us sell more cars and increases customer satisfaction too. Highly recommended. JOSEPH COLLER Great feature we use on our website, really allows us to offer a 24 hour service to our customers JACK FORTUNE Great tool to have implemented into your website. I definitely feels it gives customers some sort of reassurance they can talk to someone at all times. DAVE MURDEN We have been using Visitor Chat for around 3 years and the service has been consistent and reliable throughout. Customer can enquire 24/7 and get a human operator. BUILD YOUR PACKAGE WITH VISITOR CHAT At Visitor Chat we understand that every business is different. In order to provide you with a tailored quote, please complete the following information. CHOOSE A VISITOR CHAT PACKAGE SELF MANAGED Would you like to manage all Live Chat interactions in-house? Our software will allow your team to connect with customers. JOINT MANAGED Want to keep an element of your Live Chat solution in-house but don't want to miss out on additional business? Our backup team helps reduce missed opportunities. FULLY MANAGED We'll manage your digital messaging for you 24/7, distributing leads to your sales team. NEXT, SELECT A NUMBER OF BRANCHES/LOCATIONS 3 1 20+ DO YOU REQUIRE A DEMONSTRATION? YES NO All fields required * Company Name Your Name Phone Email Address Please fill in all fields before submitting your request Thank you, one of our team will be in touch soon... Submit FREQUENTLY ASKED QUESTIONS Here are some quick answers to the most popular customer questions Can Visitor Chat provide unique responses? Yes, Visitor Chat will work with you to create a unique live chat experience for your website visitors. Do you provide 24/7 chat coverage? Our most popular package. Our chat team can be made available 24/7/365 to answer chats for your business. What are the service fees? Visitor Chat provides a tailored approach to Live Chat. Our clients range from low to high volume traffic websites. Complete our "Build a Package" form to receive a quote. Can my company manage our own chats? Yes, Visitor Chat provides chat software which is simple enough for an individual to use and powerful enough for large contact centres. VISITOR CHAT NEWS Discover the latest news from Visitor Chat SASHA FORD BECOMES OPERATIONS DIRECTOR AT VISITOR CHAT! We are so pleased and delighted to announce that Sasha Kerslick was recently appointed as Visitor Chat's Operations Director. Sasha's achievements S... WHAT IS AUTOMOTIVE LIVE CHAT? Automotive live chat is taking the motor trading industry by storm, but why? Philip Tissot, Director at Visitor Chat, explains. As a business profes... CHRIS WATERIDGE BECOMES MANAGING DIRECTOR AT VISITOR CHAT! A well overdue announcement We are so excited and proud to announce that Chris Wateridge was recently appointed as Visitor Chat’s Managing Dir... WHAT'S THE DIFFERENCE BETWEEN MANAGED LIVE CHAT AND SELF-MANAGED LIVE CHAT? In a world where Twitter is quicker to report world news than the BBC, next-day delivery is still too slow and fast food will never be fast enough. ... VISITOR CHAT IS ATTENDING AM LIVE! Visitor Chat is attending AM Live to showcase our automotive live chat software, and we'd love to see you there! Come over to stand C13 and say hell... SASHA FORD BECOMES OPERATIONS DIRECTOR AT VISITOR CHAT! We are so pleased and delighted to announce that Sasha Kerslick was recently appointed as Visitor Chat's Operations Director. Sasha's achievements S... WHAT IS AUTOMOTIVE LIVE CHAT? Automotive live chat is taking the motor trading industry by storm, but why? Philip Tissot, Director at Visitor Chat, explains. As a business profes... CHRIS WATERIDGE BECOMES MANAGING DIRECTOR AT VISITOR CHAT! A well overdue announcement We are so excited and proud to announce that Chris Wateridge was recently appointed as Visitor Chat’s Managing Dir... WHAT'S THE DIFFERENCE BETWEEN MANAGED LIVE CHAT AND SELF-MANAGED LIVE CHAT? In a world where Twitter is quicker to report world news than the BBC, next-day delivery is still too slow and fast food will never be fast enough. ... VISITOR CHAT IS ATTENDING AM LIVE! Visitor Chat is attending AM Live to showcase our automotive live chat software, and we'd love to see you there! Come over to stand C13 and say hell... SASHA FORD BECOMES OPERATIONS DIRECTOR AT VISITOR CHAT! We are so pleased and delighted to announce that Sasha Kerslick was recently appointed as Visitor Chat's Operations Director. Sasha's achievements S... GET IN TOUCH Send Message Please fill in all fields before submitting your request Thank You, Your message has been received. . × ADDRESS Suite 2f, Building 4000, Lakeside North Harbour, Portsmouth PO6 3FT 4590 MacArthur Blvd #542, Newport Beach, CA 92660, United States. PHONE 02382 350130 +1 949-763-3046 Mon-Fri: 9AM -6PM MAIL Sales Enquiry sales@visitor.chat Support Enquiry helpdesk@visitor.chat RESOURCES Terms Of Use Privacy Policy Cookie Policy Automotive Live Chat * * * Copyright © 2023 Visitor Chat Ltd. Registered in England & Wales. Company No. 09804738 MAKE AN ENQUIRY Thank You, Your message has been received. . × Send Enquiry Please fill in all fields before submitting your request Customer Reviews CUSTOMER REVIEWS × EXCELLENT 106 reviews on Dave June 10, 2023 Great company to work with. Get loads of leads through the service and our account manager Ellis is always on hand when we need her. Would recommend to anyone. Richard Glover June 9, 2023 Drive have been using Visitor chat for a while and are really happy with the prodcut and pricing. The onboarding process was really simple and account management from Abbie has been great! WAV Vehicles June 8, 2023 We have been with visitor chat for number of years now, provide great leads, thanks Jess Ellis M4minibuscentre June 8, 2023 We have been using visitor chats for years. They provide a great service especially when our office is closed. They capture customers details so we can call or email the customer when we are open again. KDS Automotive June 5, 2023 We have been using Visitor Chat on our website for 2 months now and have had very positive results. Since then we wanted to add this service to our Autotrader adverts. Our account manager (Nina) helped us add the package to our Autotrader platform and we are so far very happy. Great service and customer experience from Nina and a swift set up (we went live the same day). We are very happy, thank you. KDS Automotive Emmanuel Haastrup May 16, 2023 Excellent Service they provide. Marc Pearce April 28, 2023 Excellent service from the team at Visitor Chat. From initial discussions at AM Live with Ella and support from Greg to get us on board through to final integration with Ellis you couldn't ask for a better team. Lee Fishwick April 20, 2023 Amazing Facility Provider: we have genuinely tried all the others and this is above and beyond. Scott Ryder April 19, 2023 We have been using visitor chat for a number of years now and have always been very happy with the service provided. It is great value and a very useful addition to our website. Highly recommended. Khalid Alim April 14, 2023 Recently taken on board visitor chat package incorporated onto the website and Facebook page, Abbie was brilliant from the get go in terms of setting the account up to following up with follow up calls quarterly for feedbacks and tips on where to invest money into in order to generate quality leads. Have seen a difference in traffic to the website which had lead to sales! wicked work Abbie catch up soon! Car Capital April 12, 2023 We have been using visitor chat for more than 5 years now, excellent service. Highly recommended! Stephen Glasbey March 27, 2023 We have been using visitor chat fro some time. The leads have been very consistent and of good quality. Would highly recommend. Jamie Green March 20, 2023 It's only recently we have put the visitor chat on our website, but from the first week the help, training and reply times have been extremely fast (thanks Ellis), and suprisingly we are operating at a 92% chat to lead ratio from chats operated by visitor chat. I say suprisingly, as we were sceptical of the quoted conversion rate, but it has exceeded our expectation. Dan Nathan March 10, 2023 Customer service is great :) Thank you to Max for all his help! Somerset Trade campers February 17, 2023 Excellent company to deal with. Just had a very productive conversation with Ellis who was very professional. Easy to set up and great value for money to generate more sales. Highly recommend Ricky Fenby February 13, 2023 We started with Visitor Chat 6 months ago. Abbie-Rose, our account manager, makes everything very simple and explains everything perfectly. We noticed our leads increasing and then went onto the enhanced package in December and have noticed them increase again. Fully recommend. Auditechnik Centre February 10, 2023 Abbie is our account manager and we are very well looked after . Our leads contain good content and it helps with all our late night enquiries . Ian Laverick January 6, 2023 Very useful service, would recommend. Speak to Max! Bill Bye December 23, 2022 Great services that captures leads 24/7. I would recommend them to any business owner. Scott Harris December 22, 2022 I would highly recommend using Visitor Chat for your busines. The online chat system is easy to use, and the team are very helpful. Jena Abdullah December 15, 2022 Ellis helped me get everything setup so I can start answering our chats. She was so helpful and so pleasant to speak with! Such great customer service! Johnny Burch December 15, 2022 We have been using Visitor Chat for over a year now and find it a great service to have. It creates loads of leads for us and provides us with great information on the leads. Their staff are brilliant too and call every few months to see if they can improve their service. Our account manager Max is brilliant. Great buinsess!! Kevin Gardner December 13, 2022 Excellent company to work with, my account manager Louise Harrison is very helpful Victoria Elmore December 7, 2022 We started using Visitor chat around 2 months ago and absolutely love it! Our onboarding with Ellis was seamless and she was there to assist us every step of the way including speaking to our marketing company who manage our site directly. We have had a huge spike in leads which we have nearly all converted to sales. The Admin portal also gives us an in-depth insight on our website visitors and where they have come from, along with other great features. Would highly recommend Visitor Chat and Ellis to anyone! TRADE CARS & COMMERCIALS (TC&C LTD) November 29, 2022 We have used Visitor chat for a number of years and find their services to have been a great tool delivering leads from our website and bridging contact from other advertising platforms. The platform itself is very easy to use and their staff are always very helpful. A big thank you to Max too, who has just taken care of some queries today and continued to go through our services ensuring everything is working as it should. Westhoughton Motors November 23, 2022 This company offers a great service at a very competitive price. I have dealt with this company for a number of years and my account manager max cannot do enough to help. If anyone is looking for live chat features this is the place to go. Keep the great work up and thank you for the continued help in growing my business and increasing our sales. marc handscomb November 23, 2022 Good company, great to work with. Good service. Michael Robinson November 21, 2022 Great Company to deal with, really helps with our leads. jake November 18, 2022 We've used visitor chat for many years now, and from initial contact right up until today, the service we have received has been second to none. not only that but when we require changes to the service, or the way we received the logs, these are dealt with swiftly! highly recommend them. John Barnes November 17, 2022 We have a motor company selling vehicles and we started using Visitor Chat on our website and Autotrader adverts this year, this has been absolutely massive for us its a fantastic selling tool for us to take sales enquiries, we have seen our sales go higher, and also a big shoutout to my account manager Ellis Beasley, she has been fantastic at monitoring this for us and always helping and checking in on us to make sure this is working for the business.