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Submission: On November 03 via api from CH — Scanned from DE
Submission: On November 03 via api from CH — Scanned from DE
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Business|When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay https://www.nytimes.com/2022/06/20/business/zelle-money-stolen-banks.html * Give this articleGive this articleGive this article * * Credit...Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images SectionsSkip to contentSkip to site index WHEN CUSTOMERS SAY THEIR MONEY WAS STOLEN ON ZELLE, BANKS OFTEN REFUSE TO PAY Federal law requires banks to reimburse customers for unauthorized electronic transfers, but they often refuse, stranding victims. Credit...Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images Supported by Continue reading the main story * Send any friend a story As a subscriber, you have 10 gift articles to give each month. Anyone can read what you share. Give this articleGive this articleGive this article * * * Read in app By Stacy Cowley and Lananh Nguyen * Published June 20, 2022Updated June 21, 2022 Argelys Oriach was on his way home from a shopping trip one evening in March when he was robbed at gunpoint. The thief demanded his iPhone and passcode. Mr. Oriach turned them over and fled. The next morning, Mr. Oriach, who lives in Brooklyn, said he discovered that the thief had drained $8,294 from his bank accounts at Capital One, using multiple money transfer apps including Zelle. He contacted Capital One, fully expecting the bank to refund him the stolen cash, as required by federal law. The bank refunded only $250, saying it found no evidence that the rest of the money was stolen. Mr. Oriach was stunned. Advertisement Continue reading the main story -------------------------------------------------------------------------------- Subscribe to The Times to read as many articles as you like. nytimes.com/subscription SITE INFORMATION NAVIGATION * © 2022 The New York Times Company * NYTCo * Contact Us * Accessibility * Work with us * Advertise * T Brand Studio * Your Ad Choices * Privacy Policy * Terms of Service * Terms of Sale * Site Map * Canada * International * Help * Subscriptions You’ve reached your limit of free articles. Already a subscriber? Log in. The New York Times: Digital and Home Delivery Subscriptions READER FAVORITE BASIC SUBSCRIPTION Special offer: Get unlimited access for €0.50 a week. €2.00 €0.50/week Billed as €8.00 €2.00 every 4 weeks for one year. You can cancel anytime. SUBSCRIBE NOW -------------------------------------------------------------------------------- Offer Link -------------------------------------------------------------------------------- Offer for a Basic Digital Access subscription is not open to current digital news subscribers. Your payment method will automatically be charged in advance the introductory offer rate every 4 weeks for 1 year, and after 1 year the standard rate every 4 weeks. Your subscription will continue until you cancel. Cancellation takes effect at the end of your current billing period. The print edition of The New York Times, Games, Cooking or Wirecutter are not included. Taxes may apply. Offer terms are subject to change. © 2022 The New York Times Company HelpFeedback Not ready to subscribe? Tell us why -------------------------------------------------------------------------------- Your tracker settings We use cookies and similar methods to recognize visitors and remember their preferences. We also use them to measure ad campaign effectiveness, target ads and analyze site traffic. To learn more about these methods, including how to disable them, view our Cookie Policy. By clicking "accept", you consent to the processing of your data by us and third parties using the above methods. You can always change your tracker preferences by visiting our Cookie Policy. ACCEPT REJECT plus-icon check Subscribe to The Times to read (and print) as many articles as you’d like. nytimes.com/subscription